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Replied
Any attempt to contact customer service results in poor communication or 'sleight of hand' responses
Any attempt to contact customer service results in poor communication or 'sleight of hand' responses. Issues do not get resolved. 50c per email, most get received, some do not. For the ones that do not, try to ask for your money back.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
I attempted to send money through this site and when asked to verify my identity I was given trivia questions about my city instead of
I attempted to send money through this site and when asked to verify my identity I was given trivia questions about my city instead of legitimate identity verification questions. I called to complain and spoke with a guy named Cameron who was rude and hung up on me! Avoid this site if you can. Call your local county or state and ask them to use another service because this site is unprofessional and not helpful. It is sad when you only have one option to send money. I am calling my governor to inform him of the disservice that this site is providing!
The complaint has been investigated and resolved to the customer's satisfaction.
We are sorry that you failed the online third-party ID verification process. This is the same third-party ID verification service commonly used by banks and other financial institutions. The security of our customer's personal information is incredibly important to us. The standards of security that protect our customer's personal information are set high for your protection. If a website account requires ID verification for its continued use, it is because we value your identity and personal information to the extent that we will not allow account usage to take place while there is a chance that an individual other than you is using your identity illegitimately. As customer support explained to you, we simply require a picture of your government-issued photo ID held next to your face to verify your identity. Upon verifying your identity in this manner, you can continue using your account.
Thank you
Replied
Trying to send money to Fond du Lac County Jail to my person, I have tried 3 different cards and every time I get the transaction declined
Trying to send money to Fond du Lac County Jail to my person, I have tried 3 different cards and every time I get the transaction declined message. This has been going on for two weeks now. I contacted my 3 DIFFERENT banks they all said it was on the Merchant side, ie. JailATM, as non one of the 3 banks showed a transaction hit on their side. I tried calling JailATM and the phone just kept ringing for over 10 minutes. There are no issues on my 3 banks ends, its all on Jail ATM. It's a horrible service if done over the computer and I am very frustrated I cannot send needed money to my incarcerated person who desperately needs it.
The complaint has been investigated and resolved to the customer's satisfaction.
Deposits currently cannot be made to the resident to which you are attempting to deposit money because there is a disputed charge associated with that inmate as being fraudulent. Our customer support team has contacted you explaining this in greater detail and outlined the requirements to remove the flag from this account and continue transactions. If you have any questions, please don't hesitate to contact our customer support team.
Thank you
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About Tech Friends
At Tech Friends, users can explore different categories that cover various topics such as computers, smartphones, gaming, software, and many others. The platform offers comprehensive guides, reviews, and articles on the latest gadgets, computer software, game consoles, and smartphones.
Tech Friends offers unbiased reviews and opinions, which come from experienced and knowledgeable tech writers. This provides users with the assurance that they are getting accurate and trustworthy information. Furthermore, users can also submit their reviews and opinions on different products and brands, which creates a community of tech enthusiasts sharing their knowledge and experiences.
Apart from information, Tech Friends offers its users a platform to explore current job opportunities in the tech industry. It provides users with current tech job openings, tips on how to prepare for an interview, and company reviews.
Tech Friends is also a valuable resource for developers, programmers, and IT professionals. It provides users with tips, tutorials, and best practices on software development, programming languages, and IT support.
In summary, Tech Friends is a reliable and trustworthy platform that offers users the most current information on tech-related topics, jobs, and best practices. Just as its name suggests, Tech Friends is indeed your friend in the world of technology and a go-to platform for tech enthusiasts.
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Tech Friends contacts
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Tech Friends phone numbers+1 (870) 933-6386+1 (870) 933-6386Click up if you have successfully reached Tech Friends by calling +1 (870) 933-6386 phone number 0 0 users reported that they have successfully reached Tech Friends by calling +1 (870) 933-6386 phone number Click down if you have unsuccessfully reached Tech Friends by calling +1 (870) 933-6386 phone number 0 0 users reported that they have UNsuccessfully reached Tech Friends by calling +1 (870) 933-6386 phone number
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Tech Friends address2225 E Highland Dr, Jonesboro, Arkansas, 72401-6127, United States
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