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Talbots Customer Care Service

The Talbots Inc.

One Talbots Drive
United States - 02043

Customer Support Phone Numbers

+1 800 992 9010(Customer Service) 0 3
+1 781 741 4028 0 1
+1 800 825 2687 0 0
+1 781 740 8888 0 0
+1 800 624 9179(Hearing Impaired) 0 0
+1 800 510 6606(Website Assistance) 0 0
+1 800 438 9443(Customer Service) 0 0
+1 781 741 4136 0 0
+1 800 438 9443 0 0
+1 781 740 1772 0 0

Talbots Complaints & Reviews

Talbots / Customer servjce

Lizbren on Jan 10, 2017
I have been a loyal Talbots customer for over 20 years. I never shop online because in the past I've always enjoyed the shopping experience at Talbots in Bellevue Square. The last time I shopped there I couldn't believe how awful my experience was. They have hired a new manager who I...

Talbots / Talbots charge card

LisaPV on Dec 31, 2016
Do NOT use their charge card! I opened card received first bill and paid balance in full. The payment was a few days late due to a death in my family. I never received another bill - though they state they were mailed - and then received a phone call on a delinquent account. I called...

Talbots / Service

KarenB655 on Aug 9, 2016
The worst shopping experience at Talbots in Bellevue Square. From the white haired sales lady named Nancy who not only ignored me until she saw I had an arm full of clothes. She never came back to check on me and then finally another sales associate with dark hair and a gray streak checked...

Talbots / Bad experience

Nancy on May 9, 2016
These people are nasty and rude and they refuse to provide any help! Bought a jacket from Talbots and after one wash it just fell apart! So I called the company and asked them if there was a way to get an exchange and they said that since I already used it and washed it no exchange and...

Talbots / Theft

CJMick on Apr 21, 2016
Talbots had an "internet service upgrade" issue this week that resulted in them charging my credit card $353.44 without ever placing an order, basically amounting to theft. I have not got a satisfactory response. Instead, I've been placed on hold for extensive periods of time, told the...

Talbots / Pathetic Service

Reviewer30574 on Mar 1, 2016
I am sick of shopping at Talbots in Bellevue Square. This last shopping experience was horrific. On my way out I made sure I got the names of these sales girls. First of all I was completely ignored. The 2 sales girls that were work there didn't bother to ask me if I needed help. I took my...

Talbots / Clothing and customer service

Stacey Aust on Dec 5, 2015
i am a long time customer of Talbots. Today, I visited the 54th and Madison Avenue store in NY NY. I inquired about where the women's plus size department was. I was informed that the department was on one floor and clothing on sale was another floor. I went to the floor and wa...

Talbots / Poor customer service

Sherrie F on Jul 19, 2015
It was my first time into a Talbots store. I have some neighbors who are avid shoppers and after much encouragement I heeded to their advice. Immediately I was greeted by this salesgirl who was well dressed and well spoken. I made sure I made note of her name "Naz" as she immediately...

Talbots.com / They charged me for additional sum, but I have no idea for what

dark-girl on May 15, 2015
I placed the order on the website www.talbots.com. Everything was ok until these jerks charged me for the order. They took money for the order and at the same time they charged for something else. I was shocked and tried to get this sum back, ‘coz it was almost $30. The rep refused...

Talbots.com / Fake charges and ### from this company ignored me

Warzo on Oct 18, 2014
I bought from the website www.talbots.com. I paid about $50 for the order, which was horrible and I wouldn’t advise to buy from this company. The quality was awful and the seller refused to return money. I recently checked my account and it turned out that they started to charge me...

Talbots / defective clothing, would not lower price

DABM on Oct 5, 2012
have been a loyal customer of Talbots for years and have been awarded your Classic membership. I went to your Springfield, PA store to shop and found a nice two piece set. But when examining the skirt there was a little hole in it and so I asked the manager, Susan if she can reduce the...

Talbots / Refused to Refund

Camarillo shopper 8 on Nov 30, 2011
I went to the Talbots Store in the Outlet Mall to return a pair of shorts I bought 6 weeks ago, with the price tags and receipt (they didn't fit). Since 30 days had passed, they wouldn't let me exchange or return them. Buyer Beware! They are very firm and uncompromising on thi...

Talbot's / Bad products and services

3deshen on Nov 1, 2011
Price is higher and higher. Meanwhile, the quality is going down. Their sales ladies in stores are treating the customers in a humiliate way. Very bad experience for shopping in their stores. Basically, they are showing they don't care about their customers other than making money...

Talbots Stores / bad manufacturing

ediapet on Oct 13, 2011
I just contacted Talbots today regarding a defective shoulder bag on which the clasps/buckles that attach the strap to the bag have been detaching on their own for about 2 years. I would simply use a pair of pliers to close the gap created. Of course all this first occurred way after the...

Talbots / poor quality - poor fit - over priced

Don't waste your money. The clothing is of very poor quality. The fits are erratic and, from my experience, never quite right. The cheap material in some clothing causes it to stretch as you wear it to the point that you look like you are wearing rags. I have had clothing shrink such...

Talbots / Poor Quality

Jetsetter01 on Jun 10, 2011
Just an overall disgruntled complaint. I have been an avid Talbots shopper for as far back as I remember.. WIthin the past 2 years I have REALLY noticed the quality of their clothes going downhill. Sweaters seams simply open..neck bands pull away from cardigans and items that recommend hand...

Talbots / talbots store south lake, tx

may111 on Jun 2, 2011
south lake store manager Kelly is very rude. Talbots customer service is really going downhill. I am not going to shopping there again. I paid $160 in cash, but the store manager Kelly told me I can only get store credit for refund because the store does not have cash, can you believe it -...

Talbots / Return Policy

I have been shopping at Talbots for over 20 years and I have never been so outraged. I recently purchased a number of items on sale from my Wish List. Let me say I shop online with Talbots only since they do not carry my size in the stores. I did not notice that there were now TWO word...

Talbots / Online Price Increase

Beware of Talbots increasing their prices online! I have been a loyal customer for years. I have noticed that customer service in their stores has gone downhill. However, when I call about a problem they try to do the right thing. Recently I have noticed online sales claiming additional...

Talbots / Deceptive practices and late fees

I received a bill from them with a specific due date. I went to their website a day early to pay. Their system would not allow the payment to be dated on my payment date and instead dated the payment two days later. They charged me a $29.00 late fee. No where is there a caveat that...

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