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Speedway Customer Service Phone, Email, Contacts

Speedway
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Speedway complaints 591

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7:24 am EST
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I went to Speedway in Polkville, NY on 10/10/2023 with my disabled father and we parked up by the door in a handicap parking spot and had the sign hanging from the mirror. I was standing outside of the SUV with my door open getting out my father’s cane when a truck pulled in and hit the door and backed up and hit the door again shaking the whole vehicle and...

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6:00 pm EST
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Speedway rewards

This is [censored] that I can't get to my rewards that I've spent thousands$$ accumulating. I have 134,000 points which for some reason is locked! I didn't lock them and have used for small purchases at the register previously.

I call and can't even understand your operators. I've sat on the line previously to unlock and they tell me its unlocked. I go to the store oh your cards locked after going through the same story each time.

Robert L Haus

[protected]

I'm so certain that this wont go any further that I'm coping my Indiana Attorney Governor also with a copy of this complaint.

Appreciate your help on this Todd Rokita

Claimed loss: $150

Desired outcome: I want my rewards!!!

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4:30 pm EST
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Speedway in Rio Rancho on Southern. I have have many encounters of Speedway cashier Bob. And somehow his attitude toward customers is never acknowledged. He can be very rude at times but smoking seems to be his #1 priority while working. Normally I would not complain or express my disappointment out loud toward the company. But I feel that it at needs to be...

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3:50 pm EST
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I have frequented your south Adams store for years. There is an old woman who works in there who has made me completely stop coming in. I went in a day ago, I smile at her and hand he my things to be scanned, she reply’s “I don’t know why everyone’s f*ckin’ smiling about, I don’t know you.”. She is always a complete turd and has no people skills but that...

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2:15 pm EST
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Speedway Camel crush menthol silver

I went and bought a pack of Camel Crush Menthol Silver and paid almost $10 dollar's a pack and the whole pack did not have the crush in the filter and I couldn't take the pack back in to the gas station because I already opened the pack. I buy the Camel Crush Menthol Silvers for the extra Menthol that is supposed to have the crush in the filter. Can somebody please email me back.

My email address is:

[protected]@aol.com

My name is:

Crystal Thompson

Claimed loss: A $10 dollar pack of cigarettes

Desired outcome: To have them replaced

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2:22 pm EST
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On 11/5/23 I stopped at your store in Parchment, Michigan to purchase cigarettes. The clerk asked for my ID which was in the car that I would have to go out to, dig through my purse, retrieve ID, lock the car back up, head back in and hope for no line a head of me upon my return. I questioned the clerk if he really needed my ID for him to know I was old...

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8:58 pm EDT

Speedway Customer service and car wash

Bought a car wash and it excepted money. Car wash lasted 2 minutes just watering car. Went inside and told them and they would not refund my money. They new the wash was broken and had not put a sign on it. Called me a liar that I did not really try the car wash. Very rude and unprofessional. This is not the first time customer service has been bad here.

Claimed loss: 12.00 wash

Desired outcome: Money back

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2:40 am EDT
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I completely understand that your business needs to close sometimes in order to stock or to do things like that but if you're going to close for the entire night can you please do your customers a favor and let us know in the afternoon. I mean this neighborhood already lost its grocery store we have nothing to count on but we have speedway and then we try...

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7:47 am EDT
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This specific manager every time we go into his store, he works in the mornings. He always is yelling out loud complaining about whatever issue he has in front of the customers, and all around has a extremely POOR attitude and purposely making people, speaking for myself and my fiance, feel uncomfortable for instance we go in and buy fountain drinks a few...

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5:28 pm EDT
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Speedway Cafe

I have been to speedway of manchester a number of times in the last month or so to pick up dinner snack so on. I was told by the guy on one visit that I can't order anything because he had to clean, come back at 10 when the other guy comes in. I told him that was suppost to be done between customers and the cafe isn't allowed to close without corporate approval. So I order and I waited 40 minutes on 2 pizzas. On a other I was getting ready to order and I over heard him saying if you don't order I'll give you everything in the hotbox, and have also been stopped and asked not to order anything. I work for your company a number of years and I know these is how your company works. They cashier were lovely however.

Claimed loss: My time and patience

Desired outcome: Respectable employees who are will to do their job

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4:33 pm EDT
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On october 20th at 1 oclock in the morning I stopped at speedway because my boyfriend and I were on empty and I had 4.86 on my cash app card. Well I am a speedway loyalty member and use my card when ever I find a chance to. Well this night completely changed the loyalty of my service and the dedications that I gave to speedway and 7/11. This caishier...

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1:42 pm EDT
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We stopped at the Speedway Gas Station #0004111 on Baseline Avenue Fontana, California on 10/21/2023 at 10:00am. We were first disappointed that the women’s restroom was permanently closed down with a display case blocking the door. We were so disgusted by the unsanitary and completely unkept men’s restroom. The station looked like a nice place to shop...

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9:24 pm EDT
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Speedway Rude employees

I frequent your location at 800 washington ave in holland michigan. And the lady who works at night time is very rude to customers. She never greets customers and is usually playing very vulgar music when customers come up to pay. She's never friendly. Barely greets the customer when they get to the counter. And just acts like it an inconvenience to serve the customer. I went in tonight with a renewed state ID with the proper paper attached and she still refused me service. She is very rude and has 0 customer service. I will never visit this location again as long as she works there.

Desired outcome: She should not work a customer service job. She is VERY Rude...

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10:36 am EDT
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I normally go to the Speedway on Rocky River Drive Berea, OH., but I recently moved near the Speedway on Brookpark Road in Brooklyn., OH. Although the new location is just a few minutes from my house I refuse to ever go back. The cashier at the time September 27 was very rude. He seemed to rush through the customers as if they were a bother. I was given no...

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3:51 pm EDT
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Grace purposely declined two other individuals application because that individual had a similar information as a current employee and I was told by that individual that they are not related as they are just couch surfing. After grace had decline their applications, she brought in few of her family friends or so which shows favortism or no equality within...

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4:13 pm EDT
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I cannot express how disappointed and frustrated I was this morning when I learned of Speedway's decision to remove Coke Zero as a fountain option from all of your stores. I've been going to my local Speedway for several years at least 2-3 times per day for a fountain Coke Zero. Now, you have taken away my reason for visiting your store. I will now have to...

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1:46 pm EDT
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Last Friday, Sept.29, 2023 went inside to pre-pay for $10 gas. Also, bought 2 P ure Leaf iced teas which brought my total to $15.58. When I went to pump the gas, the pump didn't work. Attendant came out and told me to use my card again. The total was $10.12. I expected my prepay inside the store to refund $10 since I wound up paying $10 at the pump. Thi...

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11:34 am EDT
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Speedway Customer Service

The customer service at the Speedway located on Rawsonville, in Belleville MI, is poor. Today I went in the young lady had a very mean look on her face that didn't change, I felt very uncomfortable, she maintained this look presenting as if she didn't want to be at work, and very unapproachable, speaking with a low monotone voice with a blank stare.

This happened on 10/03/2023 at approximately 8:10 this morning.

Most of the employees have similar demeanors, just overall rude and there is another gas station located a few feet away on the same street.

Desired outcome: Someone provides them feedback on how this effects customers no longer coming to this location.

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2:49 pm EDT
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Hi-I work by Speedway. Myself and many other of our employees have noticed a huge change in the general appearance of the store and grounds. It took months this Spring to get the parking lot repaired. There are still holes that need to be filled. The fence by the car wash was falling over. They just fixed this now. Inside it feels dirty and icky. There i...

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9:57 pm EDT
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On September 26,2023 between 8:30pm and 9:00pm - I asked Speedway employee why she was hollowing and rude to my husband earlier in the day. After asking the employee what happened she immediately got confrontational with me – to say she will do it again. She started hollowing at me to the point that she got physical by grabbing my hand and fingers. I went...

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Overview of Speedway complaint handling

Speedway reviews first appeared on Complaints Board on Jun 3, 2008. The latest review Employee conduct was posted on Mar 24, 2024. The latest complaint The manager Sandra; attitude and bad behavior was resolved on Nov 12, 2020. Speedway has an average consumer rating of 1 stars from 595 reviews. Speedway has resolved 22 complaints.
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  1. Speedway contacts

  2. Speedway phone numbers
    +1 (800) 643-1948
    +1 (800) 643-1948
    Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click down if you have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number
    General
    +1 (800) 428-4016
    +1 (800) 428-4016
    Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click down if you have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number
    Credit Card Account
    +1 (937) 864-3000
    +1 (937) 864-3000
    Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click down if you have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number
    Customer Service
    More phone numbers
  3. Speedway emails
  4. Speedway address
    250 Beronia Dr., Springfield, Indiana, 45505, United States
  5. Speedway social media
Speedway Category
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