Menu
For Business Write a review File a complaint
Sono Bello Customer Service Phone, Email, Contacts

Sono Bello
Reviews and Complaints

www.sonobello.com

Learn how the rating is calculated

4.0 19 Reviews 233 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sono Bello Complaints 233

ComplaintsBoard
N
4:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sono Bello outer thigh liposuction

I went in for surgery. I came out of surgery with a deformed left leg. The Dr. took out too much fat in my left leg. I now have a large indent that can't be fixed. I went in for a 2nd surgery at no charge to me to get it fixed. It didn't do anything. Looks the same. I called sonobello to get my money back and time off work for the 2nd surgery, not too much to ask seeing how they ruined and deformed my leg. Laurie from SLC told me to come back in for pictures. I did. They insisted I see another surgeon and consult. He came in and said "Oh it looks like you've been bitten by a shark", to which I started to cry. He stated he could "try to fix it, not sure it would take care of the problem. I have called Laurie repeatedly to see if they are going to give my money back. She will not take my calls. Finally after calling 4 times today, she answered the phone and told me she couldn't help me and it's "out of her hands" and I need to call someone else. You would think they would want to make it right seeing how my leg is now deformed. Next step is legal action since I can't get anywhere with phone calls.

Read full review of Sono Bello and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jennifer Martens
US
Jun 30, 2016 4:08 pm EDT

I have also had my legs destroyed after having lipo on my inner thighs at sono bello. I believe enough of us will eventually be able to get together and take action against this company.

Jennifer H

ComplaintsBoard
V
9:28 am EDT

Sono Bello commercials

Again, I am writing to tell you that you are traumatizing the public with your commercial in Ohio. We are sick and tired of this "Gabble-Gabble" woman being abused by her neighbor playing with her skin issues...
I would never think about your company with the commercials and the reviews seen here.
I feel mentally abused when I hear this commercial and it runs every other commercial every night...It is disgusting to the Ohioans and we think less of your company and ethics
Please take Ms Gabble-Gabble off the damn TV as it is abuse and we are tired of hearing it...

Read full review of Sono Bello and 8 comments
Hide full review
8 comments
Add a comment
K
K
Kim Grahl
US
Apr 09, 2022 9:32 pm EDT

The FAT & chunky girl coming on saying they helped her with her belly is a laugh. Why didn't they take those thunder thighs off or her fat arms. What a discredit to the co. The all black outfit doesn't help...we can see you are fat.

W
W
weavdm
US
Nov 15, 2018 5:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please contact me direct with your complaints and stories!
A class action lawsuit is pending,
any state any location.

M
M
mccoy9978
Cleveland, US
Nov 13, 2018 6:12 am EST

I have been watching the commercials on TV and if you noticed, the models for Sono Bello Lift are the same ones from Life Style Lift. The two companies are the same! SO BUYER BEWARD!

K
K
KathyNichols-Eastwood
US
Nov 11, 2018 8:12 am EST

Reviews are scaring the hell out of me. Requested a Consultation, but I am not interested after reviewing Patient, and Employee complaints.

P
P
pelegrino
US
Sep 05, 2018 8:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

completely unorganized!staff non knowledgeble about nothing and all of them overweight (thats a red flag)
laser lipo did not work, everything is false advertisement
please do your research

E
E
evarie
US
Aug 21, 2018 8:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i went in and had a sales person meet with me trying to make appointment for a fake procedure. not real liposuction.

J
J
Janetb123
US
Aug 15, 2018 2:45 pm EDT

Kay Love, Sonobello Senior travel consultant, compromised her integrity by transfer large amount in thousands of her husbands money to her individual bank account while her husband having extended life threatening critical surgery.
Would anybody feel comfortable dealing with a sales consultant that steal money from her husband?

J
J
Janetb123
US
Jul 06, 2018 3:03 pm EDT

Kay Love, Senior travel consultant, compromised her integrity by transfer large amount in thousands of her husbands money to her individual bank account while her husband having extended critical surgery.
Would anybody feel comfortable dealing with a sales consultant that steal money from her husband?

ComplaintsBoard
Y
6:51 pm EDT

Sono Bello my surgery

I had liposaction surgery in Orlando clinic, in 2013y and had been treated five areas in two times between in one week. Both of surgery pass successful. I was happy!
But later around ten month I start notice my upper abdomen start become as before, especially on left side... I told nurse about it on my regular afrersurgery appointment but nobody seriously don't take attention to this.
On today day all my sells in my body fully established and I see very clear my upper abdomen hadn't been done! There was touched little bit right side and no touched at all left side. I am looking like having two line of breast. Two bumps on my upper abdomen different sizes.
In December 2015y I wrote letter to my doctor (I am living in another state now) but no any respond from him or his administration.
Last month I send letter about this situation in Sono Bello Customer Service; Department of Health; American Society of Plastic Surgery; Plastic and Reconstractive Surgery; American Board of Cosmetic Surgery . I didn't get answer from nobody. No one call no any letter.
May be somebody know who can answer me for this ABUSE I got in that clinic? May be somebody know how I can get money back for that part of body doctor didn't finished?
If somebody would like read that letter I sent to my doctor I can resend copy. My e-mail: [protected]@gmail.com

Read full review of Sono Bello
View 0 more photos
Hide full review
ComplaintsBoard
L
10:43 am EDT

Sono Bello face lifts

I have been following the TV ads for SonoBello and I am amazed at their "facelifts". I have no idea how long these "facelifts" will last but I recently had a full facelift with a reputable Board Certified Plastic surgeon. It was extremely painful and took six months to really totally heal and look the way I was going to look. Yes, I look fabulous and it should also last a long time. My point is, there is no simple and easy way to get a "face lift" and go back to the office. I did not leave my house for 2 weeks. Don't be fooled by these scams because based on my experience, it is not going to last very long even if you look good that day. The part about not meeting a doctor until the day of the procedure is laughable. They took photos and Digital images and I met with the surgeon several times. It is extremely complicated and dangerous-- beware. I spent a lot of time choosing the right doctor for the job based on recommendations from everyone and by many photos of his work. You should do the same.

Read full review of Sono Bello
Hide full review
ComplaintsBoard
M
3:08 pm EDT

Sono Bello 56 hundred worth of useless procedure

when I went for a free consultation, I was told I had to have all 4 procedures done as they did not want to waste their time with me coming back a second time..I also had to order a body suite...I wanted to order it myself as I could get it direct from the company, but they lied and said it was by my measurements only and was $250.00... It came in the mail...and the exact one I was was going to orderl was only $42.00 and it was a Medium. No special measurements. Another lie... I was so disgusted I never went back...my skin was very smooth before the procedure...NOW IT LOOKS LIKE COTTAGE CHEESE... THEY OWN ME A REFUND... I exercise and eat healthy and have not lost one pound...go figure...I AM ANGRY.. CAN I JOIN A CLASS ACTION SUIT

Read full review of Sono Bello
Hide full review
ComplaintsBoard
W
4:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

2-3 years ago, I visit Sonobello facility at Scottsdale for a procedure. The worked areas was the following; hip, upper abs, lower abs. I get disappointed after I saw the 6-12 months results. Dr. Devine was the doctor that work in the areas mentioned above and my complaint is; he concentrate to much on the lower abs, an now I look very ugly from side view...

Read full review of Sono Bello and 3 comments
ComplaintsBoard
R
7:08 am EST

Sono Bello lower abs and hip laser lipo

Garfield Heights Ohio office.
I am in day 4 after procedure and have already contacted Personal Injury lawyers. Wish I had found this site before doing procedure.

They rush you through the sign up and into surgery. Paperwork says that the garment is to be worn no later than Day 3. They measured me because I am long torsoed and knew what they had would not work. No problem, they will handle it. NOT. We call the hot line (same number for everything) and said garment doesn't fit and the binders they gave me kept spreading. The plastic surgeon called us and said to use safety pins or DUCT TAPE to hold it together. One of the many balls they dropped. I was released to go home with still 1.5 liters of fluid in me still and it destroyed our bedding that night. My wife is an RN and used to situations but even she was ready to get me to the ER. My BP dropped to 80/60 as well. Fluids were just streaming out. Now I was told limited, IF ANY, bruising. From my waist and half way up my chest looks like I was assaulted with a 2X4. Still no garment, so I called the company myself yesterday in Texas. They were very pleasant and said send them measurements and it's produced same day and shipped. Another lie by Sono Bello. I have a meeting with them today and need my garment. What ever you do and no matter what anyone says, stay away from these hacks. Go to a plastic surgeon office if you must. I will get my money back if I have to picket their building until I do.

Read full review of Sono Bello
Hide full review
ComplaintsBoard
R
12:30 pm EST

Sono Bello unethical medical misrepresentation and behavior

On October 11, 2014, I had laser surgery done at Sonobello by Dr. Alexander Sobel in the Portland, Oregon office. I paid $5000 cash for the procedure to be completed on three areas that included my stomach and left and right lower abdomen. I was also assured that if I was not happy with the overall outcome, it would be taken care of, as customer satisfaction was most important to Sonobello. I was told that 6 liters of fat cells were removed from those areas. Per agreement with post-op, I returned every three months for a check-up with a nurse. My first 3-month check-up report was that I was contouring as was expected. My 6-month check-up showed continued puffiness and swelling. During my 9-month check-up on 17, 2015, my stomach had become larger and appeared to look quite similar to prior to the procedure. I asked to meet with Dr. Sobel. When I met with Dr. Sobel, I explained to him that I remained to be eating healthy and also was walking three miles an average of 3-4 times per week at the Newport, Oregon Recreation Center but appeared to be regaining abdomen weight but that it had shifted higher. Dr. Sobel told me that I should not be gaining weight because he killed all the abdomen fat cells. He then rudely told me that he couldn't do anything and asked as to when my last physical check-up had been. I told him that it had been in early December, 2014, and I was healthy. Dr. Sobel then replied that obviously something was physically wrong (pics show that which I have in my possession) and told me to see my doctor because Dr. Sobel suggested that I might have liver disease, leukemia, or cancer. That was absolutely shocking to hear! I drove home from Portland in a daze. It was emotionally debilitating to hear such death-wrenching news.

I proceeded to make an appointment with my physician with The Corvallis Clinic in Corvallis, Oregon. She ordered blood work and examined me once again. Historically, for over 40 years, I have existed with a low white blood cell count. She was attuned to this but to rule out any other potential medical ailments. she asked that I meet with a hematologist specialist, with the Corvallis Clinic. After several blood draws and testing, the hematologist physician determined that there were no other medical ailments and that my body has adapted to coping with a low white blood cell count. I am healthy! So, I had two physicians document that, overall, I am healthy. I do not have liver disease, leukemia, or cancer as proposed by Dr. Alexander Sobel.

It is my contention that Dr. Alexander Sobel's medical accusations were unethical and he chose not to redo the procedure because of time and staff cost. It took me six years to save for the procedure and so for it not to have been done right is most disturbing and I am now back to weighing what I was prior to the laser surgery. I have been emotionally distressed since learning this information for over a year now until I was able to medically resolve any such accusations from Dr. Alexander Sobel.

Therefore, I am contacted a Portland, Oregon lawyer to represent my case to sue Sonobello for $250, 000. My lawyer also pointed out that Sonobello had an over million dollar lawsuit that caused a patient to die and, therefore, I have decided that Sonobello needs to be held legally accountable and responsible for their misrepresentation since the company acclaims to be credible and did not honor their company standard.

Read full review of Sono Bello
Hide full review
ComplaintsBoard
R
11:09 pm EST

Sono Bello laser liposuction

I had my upper and lower stomach done my love handles and my arms done paid $7, 000 for it they told me it will take at least a year to see results a year later did not see no result at all so I went back they said they could only do a little more on my stomach so I had another surgery done and a year later no results went back to them they said they could do nothing for me they took my money for nothing

Read full review of Sono Bello
Hide full review
ComplaintsBoard
R
5:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware about Sono Bello Beverly Hills! False advertisement, I was told $1295.00 per area over phone when scheduled a consultation. Consultation was done by Ashley Agahi who is a secretary not a doctor, she pressured me to pay now and book the liposuction. I didn't get to pick a Dr. They threw Dr. John F. Hsu, an incompetent cosmetic surgeon who left me...

Read full review of Sono Bello
ComplaintsBoard
R
5:04 pm EST

Sono Bello I still look the same or worse

Had my procedure done in may 2015, i also got checked by a male dr. And on my day of surgery, it was a woman, i dont have a problem with that but i only received i follow up and never heard from them again. No phone call or nothing, after the six months passed, i started to receive emails from them wanting a survey of how i liked my time with them. My stomach is still pouchie, and i have my double chin is now deformed, but they charged me 8000.00 and i feel i was robbed! i will never recommend them to anyone!

Read full review of Sono Bello and 2 comments
Hide full review
2 comments
Add a comment
A
A
Athena Jaeger
US
Jan 18, 2016 3:26 pm EST

I agree 100% I was too disgraced to say anything until I saw this post. Total rip-off.

G
G
gabriela shubert
US
Jan 09, 2016 7:06 pm EST

We all need to start a class action lawsuit against these non professional, non experienced rip offs . They are a rip off and super unprofessional and no experience. If anyone wants to join me in this lawsuit email me and I am going to check into this. Something has to be done. They took me for $7000 and nothing to show for. NEVER WILL I RECOMMEND THIS PLACE TO ANYONE, NOT EVEN MY WORST ENEMY.

ComplaintsBoard
L
1:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went in for my procedure Monday, having been checked through pre-op by the Dr. who was going to perform my procedure. My Blood pressure was low as it always is, and was during the pre-op check in. Doctor arrived, looked at the BP, stated he could not perform procedure. I was disappointed. As I tried to discuss with him that I always had low BP, he became...

Read full review of Sono Bello
ComplaintsBoard
S
6:32 pm EST

Sono Bello it did not work for me

My overall experience with the staff was a pleasant and professional one. I have no complaints when in comes to the customer service they provide. However, there are a couple of concerns that I do have.

1. I am very new to this process, and was not quite sure the questions to ask. I was clear in regards to my expectations though. Flat stomach, NO love handles, and bra roll gone. I was more than a little surprised when I came in for my first treatment, and told that it would be broken up into 2 treatments, because I was having my bra roll done as well, to optimize the fat reduction. Over 6 weeks later, there is no obvious reduction in my bra roll. After a consultation my sister did with Sonobello physician, she was told that they have seen very little results with liposuction in the bra roll area. I brought that to the attention of your personnell, and she assured me that this was untrue. Again, I have not seen any difference in that area after 6 weeks.

2. I was not made aware that only a certain amount of fat could be taken. I was under the impression that all fat would be removed from the areas designated, until it was flat and smooth., which is not at all the case. Although there is fat gone, I was expecting a way better result. Although, I understand that I need to wait 6 months to see the final results, I have to admit that I am concerned.

3. I am uneven in areas., abdomen, flanks, and absolutely no loss in the bra roll, my right side is smaller than my left.

4. I also applied for Care Credit, and was approved but an over limit was reported to my credit report which brought my credit score down 25 points. I don't understand the over limit, called Care Credit who then instructed me to contact Sonnobello which I contacted Amanda via email on May 21, 2014 and have yet to receive a response from her to date 06/11/2014. I will be contacting the credit agencies to make sure that this removed immediately.

In summary, Sonnobello is really not clear on what is possible and what is not possible. My expectations assured by Sonnobello, do not at all match the results that I am seeing. I am following a diet plan, which was suggested.. by eating Clean Food, reducing calories, excercise 5 days a week for 45 minutes to an hour a day, + other activities, I am wearing my garment 8 to 10 hours a day, I have lost approximately 1 to 2 pants, and dress sizes, I am tittering in the middle. Althoug, I do look better in my clothes, I believe Sonnobello is not real clear on presenting the facts, of what this kind of surgery can do and cannot do. I am well aware that I am a large woman BMI 36 at the time, I was not looking to be left with the body of a goddess, but I was expecting to have a flat stomach, and erased love handles so that I could wear my shirts, t-shirts, etc. tucked in, without the appearance of fat around the middle. That did not happen, and not real confident that it will go away.

All in all, I know I wasted my $1749 for the removal of the bra roll, and may have wasted money on the other, and may have should have tried harder on losing the results I have received from Sonnobello for a fraction of the cost. As they say, you live and you learn...

I was not expecting a miracle, but was expecting way better results. I went with Sonnobello because I know that they are well known, per the commercials, the website results, and testimonials, via their website.

I believe it may work with those who are much smaller, with minor minor fat issues.

I can produce photos but do not want them blasted all over the internet. I am 9 months post surgery and after $1749 x 5, my results do not reflect the money that I spent. AT ALL!

Read full review of Sono Bello and 1 comment
Hide full review
1 comment
Add a comment
SynchronyFinancial
SynchronyFinancial
US
Jan 08, 2015 5:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

**To expedite a response, please provide Reference code DM 1815_CB_SE**

I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try and resolve your concerns. Please email me at ask.synchrony@synchronyfinancial.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,
Nicole
Synchrony Financial

ComplaintsBoard
S
7:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I want to warn all people that the company Sono Bello Body Contour is total scam. I made the appointment and came at the estimated day, but their office was shut. No lights, no cars. I dialled the number, which was indicated in my email, but of course no one replied. After 30 minutes I saw a man, who walked into the back door of the building, and when I...

Read full review of Sono Bello
ComplaintsBoard
H
7:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sono Bello sono bello care

Sono Bello

It has been one of the most uncomfortable experiences in my life. The after care was terrible. I never did get a call from the doctor to enquire as to how I was doing. Even my dentist does that! I found that the facility had an unprofessional assembly line atmosphere. My love handles look better, but after several weeks, I am not happy with my abs. The overall experience is not recommended.

Read full review of Sono Bello and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
N
N
naomit
Spring Creek, US
Apr 13, 2014 9:41 am EDT

Okay, so it's been a week and I have to say I feel great. I have had 3 follow up emails with sonobello- I have an appointment for a second fitting for the compression suit next week. The pain is gone for the most part, still have a twinge here and there but nothing awful. I'm starting my exercise routine today- it's my regular routine from before so nothing new for me. The bruising is gone, the incision areas have closed up with scabs. The compression suit is getting a little irritating and I have a lot itching around the treated areas. There is some skin numbness but not everywhere. My skin is still loose, I am 48 so I didn't expect miracles. Overall I am pleased with results and its only been a week- My Dr. Advised complete healing can take up to 6 months. I think if you have realistic expectations are already eating clean and exercising your results will be much better. I can see a noticeable change for the better in the treated areas. I would definitely do this again and I would recommend sonobello In Sandy Utah for anyone who is considering liposuction.

N
N
naomit
Spring Creek, US
Apr 04, 2014 12:05 pm EDT

I just had my procedure done yesterday morning (4/43/14) I have to say, the staff was professional and friendly. The Dr. was very clear about what I could expect and not expect from the treatment (loose skin may not respond) and today I am back at work. This is after a 4 hour drive to get home this morning. I had a follow up call from the Dr. on the day of the procedure and a call this morning from one of the nurses. I am a little sore but nothing a couple of Advil won't take of. All in all I would recommend them. It might of help to note: I have had other types of procedures so my level of discomfort can be based on experience. If this were the first cosmetic procedure I had gone through I might have a different opinion on the pain.

ComplaintsBoard
J
10:36 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I visited Sono Bello a little over a year ago to discuss laser liposuction for my trouble areas. Everyone was friendly and eager to please however; like so many other complaints I have read, the office manager who handled my consultation was a mirror image of a Barbie doll who told me about her own laser lipo results & how pleased she was. She had me stand...

Read full review of Sono Bello and 101 comments
ComplaintsBoard
D
1:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sono Bello bad results; unprofessional service

I had my procedure six months ago. The recovery was horrible. I was told that most people could go to work the next day. I could barely move for a week. They also say there would be a little bruising. I was bruised from my knees to my ribs. I had my legs, hips and lower stomach done. The only difference I saw in six months was in my hips. When I went in for my six month check up I told my the doctor that I was not happy with the results. His answer was "I think I did a good job, and if you would lose twenty pounds you would like your body". Needless to say I would not recommend sono bello to anyone. I just payed $6000.00 to have the doctor call me fat.

Read full review of Sono Bello and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
Michael Tammy Marciniak
US
Sep 29, 2015 12:27 am EDT

Maybe only one area at a time would help. That way you would not be sore and could go to work the next day. They should disclose this up front to you when the procedure was done. I could see its not their issue its yours as you made the choice to do it all.

J
J
Jeri butler
Nicholasville, US
Feb 09, 2014 11:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had laser lipo July 2012 on what was supposed to be 5 areas, upper abs, lower abs, waist, back roll and hips. 8800 bucks. The fat came back. This is not what was told to me! Not only did it come back, but I gained 20 lbs on top of that. I started a new diet through Ageless Weightloss last week to rid my body of the fat. During the consultation they asked what surgeries there have been. I told them laser assisted lipo and she said, that isn't supposed to come back! So there is evidence that the doctor did not do what he was supposed to do. I am looking into ways to start a class action lawsuit. I am still paying for a surgery that wasn't as promised. If anyone is interested in going in on this, please email me your name to jeributler74@gmail.com. All of us with poor results from this place need to speak up!

ComplaintsBoard
F
4:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First, the doctor I chose when I booked what was supposed to be 'Smart Lipo' was not the doctor that was there to perform it. The front desk girls assured me he was good. Then they were running behind schedule because the girl before me was having a bad reaction to the drugs. When I was being prepared I asked for something for nausea to prevent that from...

Read full review of Sono Bello and 46 comments
ComplaintsBoard
T
6:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sono Bello procedure gone bad

Aug 24, 2011 – Jun 7, 2011. by by visions at Citysearch. 1 Year out Sono Bello - Murray. So it's been a year since I had my procedure ! @ 6 months office followup. I was very happy but I still had a lot of swelling I figured going through winter and see how it goes another 6 months go by I start feeling like could wear shorts swimsuits and other attire that showed my body from chest to knee these were my problem areas. I look in the mirror in my tiny little pokka - dot bikini .. LOL ! ... all I see is lumpy & bumpy legs and my husband says what is that fat thing below you right breast? it looks like a flab of fat you need to go get looked at your body looks like they dug out fat not sculpted. so I called they made me wait 2 weeks to be seen this gave me time to get other opinions I went to several board certified surgeons they had the same reaction as my husband finally went so then I posted my experience on City Search because I was so upset for them making me wait 2 wks I received a call the day be for asking if I was coming in still I said of course why the office manager Heather called me personally she said because of the post I put on this site! I said that I was upset that they couldn't get me in sooner so she said come in we would talk. I went in june15 2011 to Sono bello they said that this can be normal to be lumpy and bumpy! I was not happy with that! asked what they would do? the doctor David Williams MD (aka ER doctor )He was rude he said I was hopeless he wouldn't touch me again! he said I was holding him hostage because I put this post on this site! then he walked out on me in room standing naked I asked to speak with office manager Heather she said that she was sorry that David doesn't have very good bedside manner and he is not going to be working there anymore! she said that she could see if another doctor could fix the lumps and bumps. she asked if I would show her problem areas in her office I removed my clothing she said she could see what I was talking about! I thought she sounded genuine when she said she would talk to corporate to see what could be done! Then she asked if I would remove my post on city search? I said sure because I thought she was going to take care of me! Then she asked what would make me happy I said That I'm not sure if I could get this procedure done again ! ( I was very Scared)I never said I wanted refund I was hoping they would maybe offer compensation out of good faith. she asked me so I left she said she would get back tome in a week or so so I wait 2 weeks go by I call her left message no call back then I just kept calling left messages. sometimes I would get ahold of heather she always said that corporate was busy because the were opening new clinic but she would get back to me! I'm still waiting.. in the mean while I have over $4000 dollars done to repair this mess!
Dr Robert Rodriguez board certified plastic surgeon has done a amazing job and my recovery minimal going to mexico in 2 weeks will be wearing bikini only after couple months of his procedure! wow thats what makes me happy!
I felt I needed to repost my review to all to educate that all lipolaser procedures don't result in a happy ending.
Dr Robert Rodriguez board certified plastic surgeon has done a amazing job and my recovery minimal going to mexico in 2 weeks will be wearing bikini only after couple months of his procedure! wow thats what makes me happy! All sono bello had to do is call me back make an effort to get me to new doctor Pay for redo! Just do what they could to make me happy and give me what I payed for! now the only thing they can do is help me pay for the extra cost I occurred when they could of done it them self!

Read full review of Sono Bello and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
M
M
Marchelle Sadler-Dumas
US
Aug 04, 2020 11:55 pm EDT

I started to get service from them and they will tell you to look up these reviews on their website of all great results but I choose to look elsewhere and sure enough I got to hear what I believe to be the truth. All that everyone has said is what they told me also a bunch of smoke dreams and falsehoods. My procedure was going to cost me 10, 000.00 . I got approved for it and then I read where if you put a down payment you can’t get it back, lots of horrible stories about that. So I dropped those guys and keep putting folks on notice about these butchers. I can’t imagine what some people would like to do to them and I feel that more should be done to protect the consumer. Yes I am angry, it could have been me to but I care for those who have suffered due to this company, physically and financially. When will something get done about? Keep the warning loud and clear.

T
T
Theresa P.
US
Jul 28, 2013 2:43 pm EDT

I agree with the above posts. It has been 3 yrs since my liposuction was done and my body is horribly disfigured with tons of cellulite that I didnt have in the first place! They told me I had fat knees-which i didnt know was possible and sucked whatever out of them and ever since am having excrutiating knee pain that i am currently looking to see if I need both my knees replaced and I am only 39! They took away my quality of life forever! I have never recommended this place, and in fact, have told everyone I know to NEVER go to Sono Bello. I was also told that everywhere they worked on would never get fat in it again and I gained weight after the procedure and have never been able to lose it in those areas no matter how hard I have tried. And the summer i got it done I was in pain for months and months and they told me I would be fine in 3 days. What a joke this company is! I paid upwards of $8000 for this company to ruin my life and my self esteem forever. I should have been happy with what the good lord gave me. I hope this stops at least 1 person from doing and going through what I did.

S
S
Shanny801
midvale, US
Jun 05, 2013 5:18 pm EDT

It has now been a year since my procedure. I did the laser lipo on my lower and upper abs as well as my sides love handles and back fat. Intentionally I did not want to do all of those areas. The consultant Amy made me feel like I needed to. The staff kind of makes you feel like a number get you in and out and on to the next one. When I went in for my 3 month post op they told me the swelling was still subsiding and I will see my final results in another 3 months. I paid $4, 500 for them to remove "some" fat. When I came for my 6 month post op I was down 30lbs from my initial weight not 1 lb from the procedure it actually makes you gain weight. I expressed my concerns about how much fat was left still and all they had to say was it looks better then it did. Regular liposuction is $1, 300 + anesthesia for the entire mid section not lower upper abs etc and All the fat is removed. I have done both and liposuction is definitely the better and cheaper option. Sonobello is definitely not all is cracked up to be and the staff are complete snobs.

D
D
dkmgaustin
Kyle, US
May 17, 2012 2:13 pm EDT

I have a similar issue. I was told last May that I would be an Ideal candidate for this procedure as I was small to begin with. REALLY! I am 43 and my legs look like that of my 86 yr old grandmother! I am devastated at that and the fact that my abs look like a leftover bowl of lumpy oatmeaL!
I was at the Sonobello in Austin today and greeted by a young Dr. He explained to me that the elasticity of the skin was not guaranteed. DUH! I'm not a [censored], please do not speak to me like I am 3! I was so pissed. AT anyrate, he agreed that a revision needed to be done to my abs, but as for my legs, I was screwed. REALLY! I am still paying for this $6700 disaster that I was told was IDEAL by KELLY the host of the whole shennanigan! What a crock! I am receiving Vela free of charge right now for the legs. Not permanent, but I am NOT spending anymore money there. I am trying to sike myself up for the ab revision. I would rather choke on broken glass than wear that damn garment again! Ugh! There should be some justice here.

ComplaintsBoard
T
5:28 pm EDT

Sono Bello I cannot tell you enough unprofessional and scary things about this clinic

I cannot tell you enough unprofessional and scary things about this clinic! I had a lipo procedure there over 5 months ago and they totally butchered my body. When I came for my initial consult I was met and evaluated ONLY by some woman with no medical credentials whatsoever. I asked when I would meet a doctor and she informed me “on the morning of my surgery”. I realize I am stupid to go through it at that point but please hear me out. I then asked who the doctor performing my procedure is and she informed me ..BUT on the day of surgery it was someone totally different! It turns out this doctor wasn’t even from here but just flies around to their different clinics stamping out these procedures like an assembly line. I was horrified. After doing some research my investigator has learned this clinic Sonobello was the brainchild of a physician who wanted to create these stripmall clinics all over the USA with rotating docs! Scary!

Stay away from them... They are dangerous!

Read full review of Sono Bello and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jlewis screwed me
Kirkland, US
Mar 14, 2012 7:17 am EDT

Dear Tosse,
As the Director of Patient care for Sono Bello I was concerned after reading your post. All of our patients are required to meet with their surgeon prior to having surgery to confirm candidacy for this procedure and insure our patient’s vision for their new body is possible through our procedures. If our patients have any concerns we make it our mission to respond to them in a timely fashion. Our surgeons are committed to our patient’s results. Would you please contact me at your earliest opportunity to discuss? I can be reached at dirpc@sonobello.com

Sono Bello Reviews 0

Looks like Sono Bello has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Sono Bello, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Sono Bello

Screenshot Sono Bello
Sono Bello is a renowned and reputable cosmetic surgery company that has established itself as a leader in the field. With a track record of providing exceptional services and achieving remarkable results, Sono Bello has become a trusted name in the industry.

The company specializes in body contouring and facial rejuvenation procedures, offering a wide range of surgical and non-surgical options to address various aesthetic concerns. Whether it's liposuction, tummy tucks, facelifts, or laser treatments, Sono Bello is known for employing advanced techniques and state-of-the-art technology to deliver outstanding outcomes.

One of the key factors contributing to Sono Bello's success is its team of highly skilled and experienced medical professionals. The company takes pride in employing board-certified plastic surgeons who have undergone rigorous training and possess extensive knowledge in their respective fields. These surgeons work closely with a dedicated support staff to ensure that every patient receives personalized care and attention throughout their journey.

Sono Bello also places a strong emphasis on patient satisfaction. The company understands that each individual has unique goals and desires, and strives to create a customized treatment plan that aligns with the patient's expectations. From the initial consultation to post-operative care, Sono Bello is committed to providing a comfortable and supportive environment for its patients.

Furthermore, Sono Bello has built a solid reputation for maintaining high standards of safety and professionalism. The company adheres to strict protocols and follows industry best practices to ensure the well-being and welfare of its patients. With a focus on delivering natural-looking results and minimizing risks, Sono Bello has gained the trust and confidence of countless individuals seeking cosmetic enhancements.

In addition to its commitment to excellence, Sono Bello demonstrates a strong commitment to ongoing research and innovation. The company stays abreast of the latest advancements in cosmetic surgery and invests in cutting-edge technologies to continually improve its procedures and outcomes. By staying at the forefront of the industry, Sono Bello consistently delivers the highest quality of care to its patients.

Overall, Sono Bello stands as a reputable and trustworthy cosmetic surgery company that has helped numerous individuals achieve their desired aesthetic goals. With its skilled surgeons, personalized approach, dedication to safety, and commitment to innovation, Sono Bello continues to be a leader in the field, providing transformative experiences and results for those seeking cosmetic enhancements.
How to file a complaint about Sono Bello?

Here is a guide on how to file a complaint against Sono Bello on ComplaintsBoard.com:

1. Log in or create an account on ComplaintsBoard.com.
2. Navigate to the complaint form by locating and clicking on the 'File a Complaint' button at the top right corner of the website.
3. Write a concise title summarizing the main issue with Sono Bello.
4. Detail the experience by mentioning key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attach any relevant supporting documents, avoiding sensitive personal data.
6. Fill in optional fields like 'Claimed Loss' for financial losses and 'Desired Outcome' for resolution sought.
7. Review the complaint for clarity, accuracy, and completeness before submission.
8. Submit the complaint by clicking the 'Submit' button.
9. After submission, regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide aims to assist users effectively in filing complaints against Sono Bello on ComplaintsBoard.com.

Frequently asked questions (FAQ) about Sono Bello customer service
Expand Collapse all
Is Sono Bello a legitimate company?

Yes, Sono Bello is a legitimate company specializing in body contouring and facial cosmetic procedures.

How long has Sono Bello been in business?

Sono Bello has been providing cosmetic procedures for more than a decade.

Is Sono Bello accredited or certified by any recognized body?

Sono Bello's clinics are accredited, and their board-certified plastic surgeons hold certification from reputable medical boards.

Are Sono Bello's surgeons certified?

Yes, all of Sono Bello's surgeons are board-certified, signifying their commitment to meet certain standards of skills, knowledge, and experience.

Does Sono Bello have positive customer reviews?

Yes, Sono Bello has received positive reviews from customers, but it's always important to read through multiple reviews to get a comprehensive understanding of customer experiences.

Is Sono Bello recognized by the Better Business Bureau?

Sono Bello is recognized by the Better Business Bureau, which provides accreditations and ratings based on a variety of factors, including customer feedback.

Has Sono Bello received any awards or recognition in the cosmetic surgery industry?

Sono Bello has received recognition within the cosmetic surgery industry, with many of its surgeons being acknowledged for their expertise and contributions to the field.

Are there any lawsuits or legal actions against Sono Bello?

Details regarding lawsuits or legal actions can usually be found through online search or public records.

Does Sono Bello offer a money-back guarantee or warranty on their procedures?

Sono Bello's policies on money-back guarantees or warranties can be found in the terms and conditions or service agreement provided by the company.

10. Does Sono Bello provide transparent pricing for their services?

Sono Bello provides a consultation to give patients an idea of what their specific procedures might cost.

11. Does Sono Bello have a valid business license?

As a medical practice, Sono Bello is required to adhere to licensing and regulation standards, and their status can be checked through the relevant state medical boards.

12. Does Sono Bello have any hidden fees that customers should be aware of?

All potential fees and costs associated with Sono Bello procedures should be discussed during the initial consultation to ensure full transparency.

13. Is Sono Bello listed and rated on reputable review websites?

Sono Bello is listed on many review websites, which provide a platform for customers to share their experiences and rate the service they received.

14. What are the qualifications of the doctors working at Sono Bello?

Sono Bello employs board-certified plastic surgeons with extensive training and experience in the field of cosmetic surgery.

15. Does Sono Bello have proper facilities and equipment to conduct the procedures?

Sono Bello's clinics are equipped with advanced, state-of-the-art equipment to ensure the best outcomes for their procedures.

16. Does Sono Bello have proper measures in place to deal with emergency situations?

Sono Bello has protocols in place to ensure patient safety, and their staff are trained to respond to emergency situations.

17. Does Sono Bello have any major complaints filed against them?

Customer complaints or concerns can usually be found on review websites, the Better Business Bureau, or through a general online search.

18. Is Sono Bello covered by medical insurance?

Sono Bello procedures are typically cosmetic and therefore not covered by insurance, but individual policies may vary and should be checked directly with insurance providers.

19. Are the results provided by Sono Bello permanent?

Sono Bello aims to provide lasting results, however, the permanence of results can vary based on individual lifestyle factors and the specific procedure conducted.

20. What safety standards does Sono Bello adhere to?

Sono Bello adheres to safety standards as outlined by the medical industry and the specific requirements of the various procedures they perform.

Overview of Sono Bello complaint handling

Sono Bello reviews first appeared on Complaints Board on Sep 12, 2009. The latest review Consultant and regional manager was posted on Oct 4, 2024. The latest complaint venus treatments was resolved on Aug 14, 2017. Sono Bello has an average consumer rating of 1 stars from 954 reviews. Sono Bello has resolved 16 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
27 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sono Bello Contacts

  2. Sono Bello phone numbers
    +1 (800) 995-1136
    +1 (800) 995-1136
    Click up if you have successfully reached Sono Bello by calling +1 (800) 995-1136 phone number 0 0 users reported that they have successfully reached Sono Bello by calling +1 (800) 995-1136 phone number Click down if you have unsuccessfully reached Sono Bello by calling +1 (800) 995-1136 phone number 0 0 users reported that they have UNsuccessfully reached Sono Bello by calling +1 (800) 995-1136 phone number
    +1 (415) 613-9808
    +1 (415) 613-9808
    Click up if you have successfully reached Sono Bello by calling +1 (415) 613-9808 phone number 0 0 users reported that they have successfully reached Sono Bello by calling +1 (415) 613-9808 phone number Click down if you have unsuccessfully reached Sono Bello by calling +1 (415) 613-9808 phone number 0 0 users reported that they have UNsuccessfully reached Sono Bello by calling +1 (415) 613-9808 phone number
    Customer Service
    +1 (659) 599-7426
    +1 (659) 599-7426
    Click up if you have successfully reached Sono Bello by calling +1 (659) 599-7426 phone number 0 0 users reported that they have successfully reached Sono Bello by calling +1 (659) 599-7426 phone number Click down if you have unsuccessfully reached Sono Bello by calling +1 (659) 599-7426 phone number 0 0 users reported that they have UNsuccessfully reached Sono Bello by calling +1 (659) 599-7426 phone number
    More phone numbers
  3. Sono Bello emails
  4. Sono Bello address
    1200 112th Ave., Northeast, Bellevue, Washington, 98004-3817, United States
  5. Sono Bello social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.