Menu
Register
Write a review File a complaint
Socky Sock Customer Service Phone, Email, Contacts

Socky Sock
reviews and complaints

Socky Sock's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.shopsockysock.com
www.shopsockysock.com

Learn how the rating is calculated

1.9 14 Reviews 13 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Socky Sock reviews 27

ComplaintsBoard
P
12:10 am EDT
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Review of Socky Sock: Great Products and Customer Service, but Beware of Delays

extra expense. I understand that there may be unforeseen circumstances that can cause delays, but it would have been helpful to have been informed of this beforehand.

However, I must say that the customer service team at Socky Sock has been very helpful in trying to track down my order and keeping me updated on its progress. They have been apologetic and understanding of my situation, which I appreciate.

I have also had a look at the range of products on their website and I must say that they have a great selection of socks to choose from. The designs are unique and quirky, which is exactly what I was looking for as a gift for my friends.

Overall, I am disappointed with the delay in receiving my order, but I am hopeful that it will arrive soon. I would recommend Socky Sock for their range of products and their customer service, but I would advise others to order well in advance to avoid any potential delays.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
M
11:08 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Comfort, Style, and Quality: Socky Sock Review

Socky Sock is the best sock shop I have ever come across. I have really sweaty feet and I have tried a lot of socks but only the ones with a lot of cotton have been able to keep my feet from smelling. The next reason why I think Socky Socks are the greatest is because I am a dancer. I am constantly on dance floors and it sucks when my socks are slippery. I don't want to take them off either because that would be gross. Socky Socks are the perfect mix between grip and slippery. They slide when I need them to and grip when I need them to.

Lastly, they look fantastic. The vibrant colors and fantastic designs are from A-Z. They are the best socks out there. I have bought them before and will buy them again. I give them a 10/10 rating.

I highly recommend Socky Sock to anyone who wants to have comfortable and stylish socks. They have a wide range of socks to choose from and they are all of high quality. I have never been disappointed with any of my purchases from them.

Their website, shopsockysock.com, is easy to navigate and their customer service is top-notch. They are always willing to help and answer any questions I have.

In conclusion, if you want to have the best socks ever, then you need to check out Socky Sock. They are the perfect mix of comfort, style, and quality. I guarantee that you will not be disappointed with your purchase.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
C
8:04 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Mixed Feelings About Socky Sock: Great Socks, But Coupon Frustration

I gotta say, I got me some socks from Socky Sock a while back, and they're pretty good socks. They got some cool designs and all that jazz. But, I gotta say, one of the pairs is already starting to feel a bit loose around the ol' ankle. Not too happy about that, but what can ya do?

Anyway, today I got me another coupon in the mail for buyin' one pair and gettin' another for free. I thought, "Hey, why not? I could always use more socks." So, I picked out two more pairs and headed to the checkout. But, wouldn't ya know it, the coupon had already been used. What the heck, man? They sent me another coupon, but I can't even use it? That's just plain rude.

I reckon I won't be buyin' no more socks from Socky Sock. If they're gonna send me coupons that I can't even use, what's the point? I'll just toss 'em in the trash from now on. It's a real shame, 'cause I liked their socks, but I ain't gonna put up with that kind of nonsense.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Mixed Feelings: My Experience with Socky Sock's Product and Customer Service

Hey guys, I just wanted to give you an update on my experience with Socky Sock. While I still really enjoy their product, I have had some issues with extended wait times and a lack of response when trying to get in touch with them. I've been a part of their affiliate program for over a year now, but I haven't seen much in terms of results. I've reached out to the company multiple times with concerns, but I haven't received any solutions or answers to my questions.

To make matters worse, I've stopped receiving my Socks of the Month for some unknown reason. As someone who has been promoting the company and making content for them, it's frustrating to feel like my efforts are unappreciated. I've accumulated some earnings through the affiliate program, but I haven't been given any information on when I can expect to be paid.

All of this has made me hesitant to make further purchases from Socky Sock. I want to be a loyal customer, but it's hard to do so when my concerns are being disregarded. I have a collection of over 200 pairs of their socks, but I'm losing confidence in their ability to satisfy my needs and address my skepticism.

That being said, I still love the socks themselves. As a self-proclaimed sock Shinobi, I have enough pairs to match all of my clothes and I love walking around with sock art on my feet. I just wish that the customer service and communication from Socky Sock was better.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Frustrating Experience with Sock Company: No Shipping or Tracking After a Week

I ordered some socks over a week ago for an upcoming event, but unfortunately, I still haven't received a shipping or tracking number. According to the company's website, their shipping policy states that it should take 2-7 days for items to arrive, but it seems like my order is taking longer than anticipated. Despite repeatedly checking the website for updates, I haven't received any information on the status of my package.

I'm beginning to feel quite frustrated with this whole experience, and I'm starting to think that I should have just gone to Walmart or ordered the same socks from Etsy. It's never a good sign when a company fails to provide basic updates on their products, especially when customers are eagerly anticipating their purchase.

Based on my experience, I don't think I'll be purchasing from this company again. While I appreciate the unique selection of socks that they offer, the lack of transparency and communication has left me feeling unsatisfied with this transaction. I hope that in the future, they can improve their shipping and tracking procedures to better serve their customers.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Exceptional Customer Service and Quality Socks from Socky Sock

As a satisfied customer of Socky Sock, I can attest to the exceptional customer service I received. While I did encounter a small issue with missing socks upon receiving my order, their customer service team was quick to respond and rectify the situation. Their attentiveness and promptness exceeded my expectations, as they not only provided a speedy resolution, but also presented a sincere apology.

Since receiving my full order, I have been wearing Socky Socks regularly and am thoroughly impressed with their quality and comfort. As someone who has owned numerous socks through the years, I can honestly say that these socks are among the best I have ever owned. The soft material and snug fit are ideal for everyday use, and provide the perfect level of warmth and cushioning.

Overall, I highly recommend Socky Sock to anyone in search of high-quality, comfortable socks. Their customer service and product quality are top-notch, and I will undoubtedly be a repeat customer in the future. Thank you to the Socky Sock staff for providing such a wonderful experience!

Read full review of Socky Sock
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Review: Socky Sock - The Best Place for Quality Socks with a Variety of Designs and Affordable Prices

When it comes to finding good quality socks, look no further than Socky Sock. In addition to impeccable quality, the prices are great, especially when they're on sale! This makes them an excellent option for small gifts or stocking stuffers. And if you're simply looking to update your sock drawer, this is also the place to go.

One of the standout features of Socky Sock is the wide variety of designs to choose from. With so many options to select, it's almost guaranteed that you'll be able to find a pair of socks for even the most difficult-to-buy-for individual. From funky patterns to classic styles, there is something for everyone.

However, I do have to mention that shipping can be a bit slow. So, if you do plan on making an order, it's best to do so at least three weeks before you need the item. But on the bright side, every package I've ordered from Socky Sock has always arrived. This is not only a testament to their reliability, but also their commitment to ensuring customer satisfaction.

Overall, Socky Sock is a great choice for anyone in need of high-quality, stylish socks. And with their affordable prices, excellent selection, and reliable shipping, you simply can't go wrong with this company.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Eye-catching designs and outstanding quality - my Socky Sock review

When scrolling through my Instagram feed, I stumbled upon an ad for Socky Sock - and I must admit, I was slightly reluctant at first. However, the unique designs and impressive discounts caught my attention, ultimately encouraging me to take the plunge and purchase some of their socks, even though I reside all the way in Malaysia.

Luckily, Socky Sock didn't disappoint. The delivery was quick and efficient, with the socks being packed in a secure manner. And the best part? The quality of the socks themselves was outstanding!

I was disappointed to discover that the site was closing down, however, I'm grateful that I managed to score a few amazing pairs before it was too late. If you're on the hunt for some high-quality, eye-catching socks, I would definitely recommend Socky Sock.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Review of Socky Sock Website: Impressive Selection, but Frustrating Shopping Experience & Tax Calculation

Upon using the Socky Sock website, I had a slightly frustrating experience with the shopping process. I found it difficult to navigate and ended up accidentally adding items to my cart that I wasn't interested in purchasing after all. Unfortunately, there seemed to be no clear way to remove these items from my cart without starting the entire shopping process over again, which was a minor inconvenience.

Another issue I encountered was with the sales tax calculation on my order form. As a Pennsylvania resident, I know that there is no sales tax on clothing purchases. However, the Socky Sock order form automatically calculated a sales tax of $1.67 on my clothing item purchase(s). While this may seem like a small amount, it was frustrating to have to either pay this amount or not order anything at all.

Nevertheless, I decided to finalize my purchase as my daughter is a huge fan of whacky socks and I am sure she will love these unique and playful options available on Socky Sock's website. Despite the minor issues I encountered during the shopping process, the selection of socks and various designs is quite impressive and caters to a wide range of personalities and preferences. Overall, I am excited for my daughter to receive her socks and try on some fun and unique styles from Socky Sock.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Disappointing Customer Experience with Socky Sock: A Review of My Missing Beer Sock Order

As a customer of Socky Sock (shopsockysock.com), I recently placed an order for a couple of pairs of socks, including the guitar and beer socks. Unfortunately, upon arrival, I found that my order was only partially fulfilled, and I was missing the beer socks I had selected.

Nevertheless, I contacted the company in hopes of a resolution, and I was pleased to receive a response promising a shipment of the missing beer socks. They assured me that I would receive notification within 24 to 48 hours that the socks had shipped.

However, since then, I have not heard anything more about my order or the expected shipment of beer socks. I am left to wonder if my order has been sent already and they simply forgot to inform me or if they unfortunately dropped the ball on this.

Overall, I must say I am quite disheartened, especially after experiencing what initially had seemed like excellent customer service. It's always a letdown when expectations are not met, especially when they soured after promising beginnings. I hope that Socky Sock can take this as constructive feedback to improve their service and communication moving forward.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Underwhelming Quality and Design: A Review of Socky Sock's Mystery Socks

When I received my order from Socky Sock, I was eagerly excited to check out what they had sent me. The first thing that caught my attention was the packaging - it was quite underwhelming to see that the socks seemed to be of a lower quality than I had expected. However, as I had planned to gift them to friends and family, I decided not to open the package and inspected them further.

I did take a chance and ended up getting myself the mystery sock as part of my purchase - and unfortunately, it was a total letdown. The white sock had stick-like figures printed on it, which seemed amateurish and rather juvenile. In retrospect, it was a bit of a waste of my money, much to my disappointment.

Given my experience, I'm not sure if I would shop with Socky Sock again in the future. I had hoped for a better quality of socks, plus a more exciting mystery sock. However, in fairness, the site does offer a wide variety of patterns and colors for their socks, so it might be worth a look for others who might be interested in their offerings.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Review: Socky Sock - Fun Designs and High Quality, but Shipping Delays

Let me tell you about my experience with Socky Sock! Overall, I had a great experience with the product, but there were a few factors that prevented me from giving it a full five stars.

First of all, I want to rave about the socks themselves! I received them as a gift and was thrilled with the fun designs and high quality. In particular, I adored the "chicken legs socks" which were a hilarious conversation starter. I appreciated the variety of options on Socky Sock's website, which made it easy to find socks that suited my personality and interests.

However, I did run into a couple issues with the shipping process. It took longer than expected for my order to arrive, and I wasn't given tracking information until much later than I would have liked. While I understand that this may have been due to the high volume of orders around the holidays, it was frustrating not to have a clearer idea of when my socks would be arriving.

Despite the shipping delays, I would still recommend Socky Sock to fellow sock lovers. If you're not in a hurry to receive your order, the quality of the product is absolutely worth the wait. It's a great place to find unique and playful socks that will make your feet happy!

Read full review of Socky Sock
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock - Late Delivery & Poor Customer Service

As a customer at Socky Sock, I had an unfortunate experience with my recent order. I placed my order ahead of the Christmas holiday, with ample time for it to arrive in time for the big day. However, despite my best efforts and the store's reassurances, the order did not arrive in time for Christmas. I was greatly disappointed, as this was a gift for a loved one and I had been looking forward to sharing it.

What made matters worse was that my attempts to contact customer service for assistance went unheeded. Rather than speaking with a person directly, I was instructed to leave a message and wait for a response within 24-72 hours. This was both frustrating and a waste of valuable time, as I was left wondering whether any action was being taken to correct the situation.

To add insult to injury, when my package finally did arrive, it was lacking in quality. I felt the product could have been better, especially given the amount of time and energy I had invested in this purchase. Frankly speaking, I regretted not choosing a more reputable store to make my purchase from.

Overall, my experience at Socky Sock was not a positive one. While I appreciate that unexpected issues can occur, I would have appreciated better customer service and a more satisfactory resolution to the problem. Despite the appealing design of the product, I would hesitate to shop from this store in the future.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Socky Sock Mixed Feelings About Socky Sock: Reviews on Variety, Sizing, Shipping

I recently made a purchase from Socky Sock, and I have mixed feelings about my experience. While I appreciate the variety of socks available on the website, I was disappointed with the lack of pictures, especially photos of individuals wearing the socks. It would have been helpful to see how the socks fit and look on a person, rather than just displayed on a hanger.

Furthermore, I was under the impression that orders over $35 qualified for free shipping, as I saw on Google. However, I was charged $6 for shipping, which threw off my original plan of spending a certain amount and left me with one less pair of socks. The inconsistent sizing information on some of the socks made it even more confusing to shop. For example, the title of the sock would say "knee-high", but the photo of the model wearing the sock was of a regular size. This made it difficult to determine whether the sock would fit me properly.

Due to these factors, I am uncertain about the quality of my purchase and whether I will keep the socks. I am hoping for a full refund as promised by the site, and will wait to see if the socks meet my expectations. It also seems unfair to me that Socky Sock charges the same amount for shipping regardless of the purchase amount, which seems like it could discourage customers from buying more socks.

Overall, while I appreciate the variety of socks available and the promise of a full refund, the lack of pictures and sizing information as well as the shipping cost confusion has left me unsure about my purchase.

Read full review of Socky Sock
Hide full review

Socky Sock complaints 13

ComplaintsBoard
S
3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock: No Order Update or Refund in Three Weeks

Yo, so I was hyped to cop some fresh socks from Socky Sock. I ordered three pairs and they took my cash and sent me a confirmation email. But it's been like three weeks and I ain't heard nothing back. I tried hitting up support but the email keeps bouncing back to me. Like, what's the deal? I just want to know what's happening with my order or maybe even get a refund if they can't come through. It's a bummer, man.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
K
9:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Frustrating Experience with Sock Company: No Shipping or Tracking After a Week

I ordered some socks over a week ago for an upcoming event, but unfortunately, I still haven't received a shipping or tracking number. According to the company's website, their shipping policy states that it should take 2-7 days for items to arrive, but it seems like my order is taking longer than anticipated. Despite repeatedly checking the website for updates, I haven't received any information on the status of my package.

I'm beginning to feel quite frustrated with this whole experience, and I'm starting to think that I should have just gone to Walmart or ordered the same socks from Etsy. It's never a good sign when a company fails to provide basic updates on their products, especially when customers are eagerly anticipating their purchase.

Based on my experience, I don't think I'll be purchasing from this company again. While I appreciate the unique selection of socks that they offer, the lack of transparency and communication has left me feeling unsatisfied with this transaction. I hope that in the future, they can improve their shipping and tracking procedures to better serve their customers.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
K
9:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Questionable Business Practices and False Advertising at Socky Sock

So, I was checkin' out the socks on Socky Sock's website and I gotta say, they got some pretty cool designs. I ended up pickin' out a few pairs to add to my cart, but then I decided not to go through with the order. But get this, a few days later I see a charge on my credit card for $15 from Socky Sock! They must have used the card I had on file from a previous order or somethin'. It ain't a big deal 'cause it was only $15, but it still don't seem right to me.

I also noticed that the prices for the socks are the same as they always been, so I don't think they're really goin' out of business like they keep sayin'. They had a "going out of business" sale a while back and now they're doin' it again? Seems kinda fishy to me. Who knows, maybe they'll have another one in a few months.

Read full review of Socky Sock
Hide full review

Is Socky Sock legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Socky Sock to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Socky Sock is known for their high standards and safety. If you're thinking about dealing with Socky Sock, it's wise to check how they handle complaints.

Socky Sock earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Socky Sock has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Socky Sock has claimed the domain name for shopsockysock.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Shopsockysock.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Socky Sock have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Shopsockysock.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Socky Sock has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Socky Sock protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Socky Sock has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We found that Socky Sock website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Socky Sock: Frustrating Subscription & Disappointing Designs. Be Cautious!

When it comes to Socky Sock, I've had a somewhat frustrating experience. Despite reaching out multiple times to attempt to cancel my subscription with them, I've yet to be successful. Every time I receive an email stating that my subscription will be cancelled, I inevitably end up being charged again for another shipment. Needless to say, this has left me feeling quite aggravated.

To make matters worse, the last few months have been particularly disappointing in terms of the sock designs I've received. In particular, I've been receiving pot-themed socks - which isn't exactly my cup of tea. While I'm sure these designs might be appealing to some, they're simply not useful or enjoyable for me.

Overall, I would really like to be able to cancel my subscription with Socky Sock once and for all. The fact that I've had so much trouble doing so doesn't exactly inspire a lot of confidence in their customer service, unfortunately. If you're considering trying out this service, I would recommend being cautious and paying close attention to the cancellation process to avoid any unwanted charges.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
Q
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Mixed Feelings: My Experience with ShopSockySock.com's Shipping Policy

As a regular online shopper, I recently had an experience with shopsockysock.com that left me with slightly mixed feelings. I was on the lookout for some comfortable yet stylish socks, and upon browsing their website, I was pleased with the range of options they had available. I decided to add a couple of pairs to my cart and upon checking out, I noticed that the website offered free shipping for orders over a certain amount. Since I had already surpassed that amount, I thought I was in luck.

However, upon completing my purchase, I realized that the website had included a discount that I had not noticed when I initially added the socks to my cart. This discount was great, but it meant that I was now a few dollars shy of the free shipping threshold. As someone who's not a fan of paying for shipping, I found this a bit frustrating.

I was then presented with two options - either pay the shipping fee, which seemed like a waste considering I was already so close to the threshold, or add another pair of socks to my cart to bring the total over the required amount. Since I couldn't resist the urge to buy another pair of comfy socks, I went with the latter option.

Looking back on this experience, I can't deny that I was disappointed with the website's shipping policy. While I appreciate the discount that was applied to my purchase, the fact that it inadvertently led me to spend more money than I initially intended doesn't sit quite right with me. That being said, the socks I did receive were of good quality and I have no complaints about their actual product. All in all, I guess it would be best to carefully read through everything on the website before making a purchase so that I can avoid any possible surprises in the future.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Adorable Socks from Socky Sock: A Review of My Purchase and Checkout Experience

I recently ordered a few pairs of socks from Socky Sock (shopsockysock.com) and while I was excited about my purchase, I encountered a few issues during the checkout process. Firstly, I was supposed to receive a discount code via email, but unfortunately, it never made its way to my inbox. This was a bit disappointing as I was really looking forward to saving a few extra dollars on my order, but I didn't want it to deter me from checking out altogether.

Secondly, I noticed that my order total was eligible for free shipping and was expecting to see that reflected in my final total, but unfortunately, that didn't seem to work either. I wasn't entirely sure what the issue was, but I was a bit surprised to see that I was still being charged for shipping even though my order met the requirements for free shipping.

All of that being said, however, I was still pleased with my purchase and found the socks to be absolutely adorable. If Socky Sock could address these hiccups with my order and potentially provide a resolution, I would definitely consider shopping with them again in the future. Despite the minor issues I encountered, I believe that their products are worth exploring and I would love to support them again if these problems get resolved.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock: Lack of Shipping Updates and Unreliable Service

!

I had such high hopes when I stumbled upon Socky Sock's website (shopsockysock.com). Their colorful and abundant selection of socks looked so promising, but boy was I mistaken. It's been over a month since I placed my order and I still haven't received any shipping updates - how frustrating! I've tried reaching out to customer service through multiple channels like email and Instagram DM, but to no avail. Sadly, the lack of response makes me feel like I’ve been scammed.

And then there's the issue of their closing sale. According to the website, they're shutting down the shop for good. But when I checked back, it's been over six months of "closing sale", and the prices of the socks keep increasing every month. Needless to say, it feels like a joke.

Overall, I'm so disappointed with my experience at Socky Sock. It's such a pity, because they have such a promising selection of socks, but without reliable service or transparency, I definitely wouldn't recommend this shop to anyone.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Customer Service Experience with Socky Sock: Missing Socks and Frustration

Let me start off by saying that I was extremely excited to place an order with Socky Sock. Their selection of socks was impressive and I was eager to receive my package. I ended up ordering 12 pairs of socks, but was disappointed to find that only 11 pairs were included in my shipment.

I immediately reached out to Socky Sock's customer service team to report the missing pair. I even provided a screenshot of my order to prove that one pair was indeed missing. However, instead of rectifying the issue, I was met with a frustrating response.

Despite my clear explanation and evidence, Socky Sock refused to send me the missing pair without me also sending a picture of the 11 pairs I did receive. This seemed like an unnecessary step, as I was not disputing that I received those 11 pairs.

Overall, my experience with Socky Sock was disappointing. While their selection of socks may be great, their customer service leaves much to be desired. It's a shame that one missing pair of socks ruined what could have been a positive experience.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
Q
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock: Confusing Sizing and Categories on Website

I recently made a purchase from Socky Sock's website (shopsockysock.com), and unfortunately, I was left feeling quite let down by the experience. I had ordered several pairs of socks for myself, including a pair that featured a Baby Shark design. However, upon receiving my order, I quickly realized that the Baby Shark socks were actually meant for children or babies, despite being listed alongside several other pairs of adult socks.

As someone who was specifically looking for adult socks, I felt disappointed and frustrated with this experience. It seems like such a simple thing, but listing adult socks separately from children's or babies' socks can make a big difference for the customer. I had assumed that the Baby Shark socks were designed for adults and ordered them accordingly, only to be disappointed when they turned out to be too small.

To add insult to injury, it cost me over $4 to return the item. I don't feel like this was my error, as I followed the website's instructions and ordered what I thought were adult socks. It's frustrating to have to pay extra money to correct what seems like a mistake on the website's part.

Overall, I feel like this experience could have been handled better by Socky Sock. While the socks themselves were cute and seemed to be of good quality, the confusion surrounding their sizing and placement on the website left a bad taste in my mouth. I hope that in the future, Socky Sock takes steps to make their sizing and categorization clearer for customers.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock: A Review

As a customer of Socky Sock, I had high hopes when I placed an order for seven pairs of socks on December 12th. Being a Pennsylvania based company, I felt confident that my order would be handled with care and efficiently delivered in a timely manner. Unfortunately, my experience with this company left much to be desired.

After receiving the initial shipping information, there was no further update regarding the status of my order. As the days went by and Christmas quickly approached, I began to worry that my gift would not arrive in time. Even more disappointing was the fact that the delivery location was less than 200 miles away, leaving me questioning why it was taking so long.

Ultimately, my Christmas gift did not arrive from Socky Sock, and I was left disappointed and frustrated. However, I still hold out hope that I can salvage this experience by finding a resolution with the company. I plan to reach out to them and express my concerns in the hopes that they will make things right.

Overall, my experience with Socky Sock was less than ideal. However, I understand that these things can happen, and I am hopeful that the company will take steps to improve their service and satisfy customers like myself in the future.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Sizes and Prices: A Review of Socky Sock

As I perused the Socky Sock website (shopsockysock.com), I was disappointed to find that the sizes of the socks were not clearly indicated on the shopping pages. Being approximately a size 8 in US sizing (6 or 39 in EU sizing), I was hoping to easily identify which sizes would be suitable for me. Even if the socks were labeled as adult or child sizes, that would have been helpful. Unfortunately, only one out of the three pairs I had chosen had any information beyond simply stating that they were ankle length.

In addition to the sizing issue, I must say that the high prices of the socks quickly put me off. At $16 for one pair of socks, however unique or quirky they may be, I simply could not justify the expense. It is no wonder that Socky Sock is going out of business, given the steep prices that they charge.

Overall, I was unimpressed with the lack of sizing information and the high prices of Socky Sock's products. While I appreciate the novelty of their designs, I cannot in good conscience recommend this brand to others.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Experience with Socky Sock: Massive Sock Order Lost in Transit

As an individual who was in dire need of socks for two upcoming events, I decided to place an order for a whopping 27 pounds of socks on the Socky Sock website (shopsockysock.com). Unfortunately, despite my hopes and expectations, the socks failed to make their way to me in a timely fashion- causing me to suffer devastating financial losses for both events. This week, I am still dealing with the fallout of this unfortunate situation- as the massive order of socks appears to be stuck in limbo. Not only is all of my credit tied up in this ordeal, but I can't even receive a refund until Socky Sock acknowledges the return.

To make matters worse, I am currently undergoing treatment for neck cancer, which is already an incredibly stressful and trying time for me. Adding this sock-related challenge to my plate has only heightened my levels of anxiety and frustration.

Overall, I am deeply disappointed in the experience I have had with Socky Sock. While I am still holding out hope for a resolution, I can't help but feel let down by the lack of communication and aid in rectifying this situation. I hope that future customers have a more positive experience with this company, but I unfortunately can't recommend my own experience with them.

Read full review of Socky Sock
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

Socky Sock Disappointing Quality: My Experience with Socky Sock's Picture-Printed Socks

Recently, I ordered a pair of socks from Socky Sock and unfortunately my experience with this company was less than ideal. Prior to ordering, I was excited to receive a pair of socks that had a very detailed picture with beautiful colors displayed on their website. However, upon receiving the socks, the picture quality was surprisingly grainy and quite frankly, it looked like a child had drawn it. The overall theme of the design was there, but the execution was poorly done and it appeared to be a wishful interpretation of the item marketed on their website. Frankly, this is not something that should have happened and it was very disappointing.

Based on my experience, I would strongly suggest looking for another sock supplier if you want products that match the quality portrayed on their website. While I understand that there can be slight variations between the product and the actual photo, the stark contrast between what was advertised and what was delivered was extremely disappointing. Ultimately, it is important for companies to be transparent about the quality of their products and to ensure that their customers are satisfied with their purchases. Sadly, the experience I had with Socky Sock fell well short of meeting these expectations. I hope this review helps others make an informed decision about their purchase from this company.

Read full review of Socky Sock
Hide full review

About Socky Sock

Screenshot Socky Sock
Socky Sock is a top-notch online store that specializes in providing high-quality socks to customers worldwide. The online shop boasts of an exceptional collection of socks that caters to both men and women of all ages. The products available on Socky Sock are made with the finest materials and are designed to offer superior comfort, style, and durability.

With Socky Sock, you can say goodbye to boring socks and embrace a vibrant, colorful, and fashionable collection. The store offers a range of designs, patterns, and colors to choose from, including stripes, polka dots, animal prints, and more. Whether you're looking for casual socks, work socks, or dress socks, Socky Sock has got you covered.

In addition to their impressive array of socks, Socky Sock is also committed to providing excellent customer service. The online shop has a user-friendly website that allows customers to browse and shop with ease. They offer fast shipping and a no-hassle return policy, ensuring that customers are satisfied with their purchase.

What also sets Socky Sock apart from its competitors is its commitment to using eco-friendly materials. The store ensures that their products are made from sustainable materials and manufactured in an ethical manner, without compromising on the quality and style of their socks.

Overall, Socky Sock is a reliable and reputable online store offering an exceptional selection of high-quality socks at affordable prices. With their commitment to style, comfort, and sustainability, Socky Sock is a top destination for sock lovers worldwide.

Overview of Socky Sock complaint handling

Socky Sock reviews first appeared on Complaints Board on Mar 28, 2023. The latest review Review of Socky Sock: Great Products and Customer Service, but Beware of Delays was posted on Jun 9, 2023. Socky Sock has an average consumer rating of 1 stars from 27 reviews. Socky Sock has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.3
252 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Socky Sock contacts

  2. Socky Sock phone numbers
    +1 (866) 468-6824
    +1 (866) 468-6824
    Click up if you have successfully reached Socky Sock by calling +1 (866) 468-6824 phone number 0 0 users reported that they have successfully reached Socky Sock by calling +1 (866) 468-6824 phone number Click down if you have unsuccessfully reached Socky Sock by calling +1 (866) 468-6824 phone number 0 0 users reported that they have UNsuccessfully reached Socky Sock by calling +1 (866) 468-6824 phone number
  3. Socky Sock emails
  4. Socky Sock social media
Socky Sock Category
Socky Sock is related to the Apparel category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.