Shell review: overall operations/employees

The shell station located at 800 hanes mall blvd (winston salem, nc) is one of the most unprofessional stores I have ever been in. I kept going back (trying to give additional chances) hoping that things would change considering it is only a mile from my neighborhood. the drinks machines are never filled, the gas handles constantly have the yellow (out of service) bags on them. its so bad now that the clerks just laugh and hand you a free drink card knowing that they have been told night after night that the drinks are out. I have seen on numerous times, customers reaching under the drink machines into the cabinets just to get cups. the employees do nothing but complain about having to be there. fill the positions with folks who want jobs. the majority of my neighbors are now driving out of the way now to visit sheetz gas station. the sheetz employees are friendly, the store is clean and well stocked. the manager of this location needs to be disciplined or removed. one register running with 15 people in line while the other employee is pretending to clean something near the beer coolers. customers are first! the store needs to be addressed.