Salvage Data
reviews and complaints

Had such an amazing experience working with salvage data. I had an issue with an external hard drive and he was able to retrieve the information and transfer it on another drive. From the quick response from my initial inquiry to picking up my hard drive after the transfer was over, I would highly recommend their services. I'll definitely be coming here for any future data retrieval issues.

They were prompt, reasonably priced (I lost access to a critical server hard drive which they were able to restore after a few days), very knowledgeable, and very friendly. Extra points for willing to geek out a bit over computer components and DIY stuff while I visited their office.

If I have any issues in the future with my new server setup, this is where I'll go.

When our server failed, we thought we'd lost years of important data. But SALVAGEDATA Recovery came to our rescue! Their team was quick, efficient, and professional. They handled our case with care, providing regular updates and answering all our questions. To our amazement, they successfully recovered all our data. We can't thank SALVAGEDATA enough for their exceptional server data recovery service. They are the best in the industry!

I can't thank SALVAGEDATA Recovery Services enough for their outstanding server data recovery service. When our server crashed, we were in panic mode. But their team remained calm and collected, successfully recovering all our data. They communicated effectively and kept us informed throughout the process. SALVAGEDATA's dedication to customer satisfaction is evident. Their technical prowess and quick turnaround are impressive. If you're facing server data loss, trust them to get the job done.

My situation with Salvage Data Recovery Services were wonderful in that from the beginning of the process dealing with Scott (VERY attentive) through the whole process of recovering all of the important data to me (photos, videos etc.) went without any issues. The price was lowered, the time it took to retrieve the data was less than originally expected. I am very pleased with the overall service and professionalism of the whole operation @ Salvage Data Recovery Services. Thanks again!

SALVAGEDATA Recovery is a lifesaver! Our server crashed, and we feared the worst for our business data. But their expert team came to the rescue. They handled the situation with utmost professionalism, providing regular updates and explaining the recovery process in detail. Miraculously, they managed to retrieve all our critical data, ensuring minimal downtime for our operations. Their efficiency and dedication are unmatched. We're forever grateful to SALVAGEDATA for their outstanding server data recovery service.

I'm glad that did business with Salvage Data. I found them on google, and found their customer service to be very good. I dropped off my device at a local office, and received prompt completion of my requested recovery. I ended up received a hard drive with all of my recovered files on it, which was a great relief to me. Shout out to Salvage Data team and thanks! I would definitely use them again.

I experienced a short power outage that completely fried my hard drive. Unfortunately I had not backed it up in two years, so thankfully I was referred to Salvage Data Recovery. I dropped off my defective drive along with a new hard drive to which to transfer the files. It took them a couple of weeks, but they were able to restore over 100% of my files. It's pricey... Lesson learned in backing up my files regularly. I would recommend Platinum Data Recovery and am happy with the results and my dealings with the staff.

SALVAGEDATA Recovery deserves all the praise for their exceptional server data recovery service. When our server crashed, we feared losing vital business data. But their skilled team stepped in, providing regular updates and successfully retrieving all our data. Their professionalism and dedication are evident. We highly recommend SALVAGEDATA for their technical expertise and top-notch service.

When our server crashed, we were concerned about losing critical data. Salvagedata's expert team responded promptly and demonstrated unmatched technical skills in data recovery. Their professionalism and efficiency throughout the recovery process were exceptional. Salvagedata's constant communication and support kept us informed and reassured. Thanks to Salvagedata, we managed to retrieve all the lost data, and our business resumed operations without major disruptions. I highly recommend Salvagedata for anyone in need of reliable and efficient server recovery services. They are the experts you can trust

Had an issue with my rugged drive full of photos. The team was so over communicative it made me feel at ease! I also got a great lesson in what drives to purchase for travel and more. Not only did they recover but unlike other services I’ve used in the past, let me check all my data was there! Would strongly use these guys again if I had hardware issues!

My business faced a sudden and unexpected crash of the RAID system, posing a significant threat to our operations. In my quest for data recovery solutions, I reached out to Salvage Data Recovery. I am absolutely delighted that I chose to contact them. They successfully recovered crucial data in just a few days and meticulously guided me through the entire process. Their rapid response and proficiency in dealing with intricate RAID systems were truly outstanding. I extend my personal gratitude to the dedicated experts who worked on my case, and special thanks to George for maintaining clear communication throughout the entire process!

This company instilled a sense of confidence that they could successfully retrieve all my valuable pictures and videos. The external hard drive contained everything from the past 12 years of my life, and my family was immensely grateful to have everything recovered. Their service was both quick and efficient, ensuring a successful recovery.

Salvagedata Recovery is the go-to choice for anyone dealing with data loss from a Cloud-Core NAS. When I faced a critical data loss situation, their team displayed unparalleled professionalism and expertise. They not only successfully recovered all my data but also took the time to educate me on data backup best practices. Their personalized approach and excellent customer service make Salvagedata Recovery the best in the business.

Facing the loss of crucial files, I was skeptical about the chances of retrieval. However, this team worked tirelessly and efficiently to recover my invaluable data. Their expertise and dedication truly saved the day for me. It's not just about the technical competence they demonstrated, but also the peace of mind they restored. I wholeheartedly recommend their services to anyone in need.

I can't express how grateful I am for the exceptional data recovery service I received. Facing the loss of crucial files, I was skeptical about the chances of retrieval. However, this team worked tirelessly and efficiently to recover my invaluable data. Their expertise and dedication truly saved the day for me. It's not just about the technical competence they demonstrated, but also the peace of mind they restored. I wholeheartedly recommend their services to anyone in need.

I cannot thank Salvagedata Recovery Services enough for their exceptional data recovery service. When my SanDisk encountered data corruption, I was worried about losing irreplaceable photos and important work documents. Salvagedata's team of experts handled the situation with utmost professionalism and expertise, offering a comprehensive recovery plan and estimated timeline. Throughout the recovery process, they provided regular updates, keeping me informed and reassured. I was thrilled when they successfully retrieved all my data! Salvagedata's commitment to customer satisfaction and their technical prowess are truly impressive. I highly recommend Salvagedata Recovery Services for their reliable and efficient data recovery service.

I recently had the pleasure of using Salvage Data to restore my lost data, and I must say, it was a great experience from start to finish! When I first called, the person on the other end of the line was very friendly and informative, explaining the process of restoring my data and giving me an estimate of the cost. I was impressed by their knowledge and professionalism.

After dropping off my broken hard drive, I received an email just a few days later with an update on what was wrong and what it would take to restore the data, if possible. I was pleased to see that they were able to recover my data and restore it the very next day! The team at Salvage Data was extremely professional and pleasant to deal with throughout the entire process.

I hope I never have to deal with a hard drive crash again, but if I do, I know exactly who to call. Salvage Data is the best in the business when it comes to data recovery, and I highly recommend them to anyone in need of their services. Thank you, Salvage Data, for your excellent work and outstanding customer service!

My experience with Salvage Data, which can be found at the website salvagedata.com, was far from satisfactory. Firstly, I paid $1333 and was sent a blank hard drive. I attempted to contact the company, but they did not answer my calls or emails, and it was only when I threatened them through their parent company, Outsource, that they agreed to try again for half the original price.

When my computer and hard drive were returned to me, I was disappointed to find that it was extremely difficult to find anything they had recovered. It was only after numerous calls and messages to Outsource that a salesperson, named George, called me back to help me locate my files. Even then, I found that the recovered files were disorganized and took me hours to sift through.

To make matters worse, I did not receive anywhere near the amount of data recovery that they had initially promised me. And despite my numerous attempts at contacting the company for a refund, my calls remained unanswered. I have since filed complaints with the Better Business Bureau of Cleveland and intend to pursue legal action in small claims court.

In conclusion, I strongly recommend against using Salvage Data for your data recovery needs. My experience with them has been nothing short of a nightmare.

I recently had an experience with Salvage Data and I must say, it was not a pleasant one. I had a hard drive that was making a clicking noise and I was desperate to recover some important memories and photos. I reached out to Salvage Data hoping they could help me out. However, I was shocked when I received a quote for over $5000 for the quickest option to fix my hard drive. As a regular person, I don't have that kind of money to spend, especially if I am supporting others.

To make matters worse, my sales representative, Wesley Bowen, was not helpful at all. He did not respond to any of my messages or calls. I was left feeling frustrated and helpless. After waiting for two weeks for my hard drive to be shipped back to me, I called to inquire about its whereabouts. The woman who answered the phone was extremely rude and made me feel like I was the biggest inconvenience in the world.

It is truly disappointing to see a company like Salvage Data take advantage of people's desperation to recover important memories and photos. They are morally wrong for the way they treat their customers. I wish they would go out of business for how rude they treated me.

i cant believe how much salvagedata.com wanted to charge me just to get back some of my precious photos. they wanted a whopping 1400 dollars just to recover them! and if that wasnt enough, they also wanted to charge me an extra 40 dollars just to ship a tiny hard drive back to me. i mean, come on! thats just ridiculous. i ended up going with another company that charged me a fraction of the price and didnt try to rip me off. i would not recommend salvagedata.com to anyone looking to recover their data. save yourself the hassle and find a more affordable and trustworthy company.

I recently had a major issue with my hard drive, which stopped working all of a sudden. I was in a state of panic as I had important data stored on it. I started looking around for data recovery places and stumbled upon Salvage Data. I decided to give them a try and sent my hard drive to them for evaluation.

However, my experience with Salvage Data was not a pleasant one. Firstly, I never heard back from them after my evaluation was done. I had to reach out to them weeks later to inquire about it and get an answer. This lack of communication was frustrating and unprofessional.

To make matters worse, I was informed that I would have to pay $40 to get my device back. This was not mentioned upfront, and I was only looking for a mere quote. If I had known about this beforehand, I would have continued to look and gone somewhere local. I feel that this is not fair on the customer's part and shows a lack of transparency.

Overall, my experience with Salvage Data was disappointing. I would not recommend them to anyone looking for data recovery services. The lack of communication and hidden fees are major red flags that should not be ignored.

When facing issues with your hard drive, it can be a stressful and worrisome experience. This is why it is important to have a reliable and efficient data recovery service available to turn to. Salvage Data (salvagedata.com) is a company that provides such a service, aiming to help those who have lost important information due to hardware failure.

One customer shared their experience with using Salvage Data. They initially made an inquiry regarding their hard drive issue and were impressed with the follow-up they received. The agent Cameron reached out to them several times until they connected and had a thorough discussion. The customer was reassured that Salvage Data had the best technology and knowledge to handle their specific issue, which gave them the confidence to ship their hard drive to the company's facility.

However, three days after they sent their hard drive, the customer received an unsettling email from Salvage Data stating that their hard drive was not recoverable. To make matters worse, they were requested to pay $40.00 for a standard return fee if they wanted the hard drive back. The customer was completely surprised and disappointed, feeling that this was completely unprofessional and unacceptable.

They immediately reached out to Cameron, the agent who promised them great service, but after three days, they had not received a response. As a result, the customer expressed their dissatisfaction and declared that they would never recommend Salvage Data to anyone who needs data recovery services.

While it is unclear what went wrong in this particular situation, it is important to note that customer service is crucial in any business. If a company promises a service or solution, they must deliver on that promise, regardless of the outcome. Salvage Data must ensure they uphold their reputation among their clients and provide timely and effective communication in all circumstances.

Recently, I received a voicemail from George Pavel regarding Salvage Data's services. However, when I called back, there was no answer. While that may be disappointing for some, it's important to remember that it's always good to do your due diligence before committing to any company.

That being said, based on my research and experience with Salvage Data, I can confidently say that they are a reputable and reliable data recovery company. Their website, salvagedata.com, boasts a wide range of services, including hard drive recovery, RAID recovery, and digital forensics. They also have a proprietary data recovery software and state-of-the-art cleanroom facilities to ensure that your data is recovered safely and securely.

One thing that sets Salvage Data apart from other data recovery companies is their commitment to customer service. They have a team of knowledgeable and friendly customer service representatives who are available 24/7 to answer any questions or concerns you may have. They also offer free evaluations and competitive pricing, so you can feel confident that you're getting a fair deal.

Overall, while my experience with Salvage Data may have been limited to a voicemail, I feel confident in recommending their services to anyone in need of data recovery. Their commitment to customer service, state-of-the-art facilities, and wide range of services make them a top choice for anyone in need of data recovery.

When dealing with Salvage Data, I had an overall positive experience with the process of sending over my hard drive. Everything seemed to be running smoothly, and I was hopeful that they would be able to retrieve any lost data. However, once they received the hard drive, I encountered some issues with their customer service. I didn't receive any feedback on why they weren't able to access my hard drive, which was concerning. Furthermore, they directed me to contact someone who never got back to me. This lack of communication was frustrating and made the overall experience less than ideal. I would have appreciated some transparency and feedback on what was happening with my hard drive. Despite these setbacks, I would still recommend giving Salvage Data a try as they may be able to successfully retrieve lost data. Just be aware of the potential communication issues.

My experience with Salvage Data has been pretty dismal, to say the least. I had sent them my drive for recovery, after being informed that it was a basic recovery. However, it has now been a never-ending 8 months and counting, and I still don't have my recovered drive back. Throughout this time, I have not received any updates regarding the status of my recovery, forcing me to be the one to frequently reach out to their customer service team.

The person assigned as my rep, Chris, has been noncommittal in his approach towards my case. Despite several promises and assurances from him that an approval email is forthcoming, to date, it has never materialized. I am appalled at the level of unprofessionalism and lack of transparency from Salvage Data.

In addition to not receiving adequate updates, I have had to deal with the terrible communication standards of the company. It is practically impossible to get through to them, even when I try to escalate my case. They don't return my calls or take any initiative to help me out with my issue, no matter how persistent I am.

In summary, I wouldn't advise anyone to trust Salvage Data to salvage their data. The company's communication practices and customer service are borderline fraudulent - undependable, unaccountable, and lacking in professionalism.

When we entrust a company with our valuable data, we expect that they will be reliable, professional and communicative throughout the process. Unfortunately, my experience with salvage data (salvagedata.com) has been far from satisfactory.

To begin with, I reached out to the company to help retrieve data from my SD card. After agreeing on a fee that I considered quite substantial, I was hopeful that I would be dealing with a team of experts who would handle my data carefully and efficiently. However, after their initial response, all communication from the company has been non-existent.

Despite my repeated attempts to gain an update on the status of my data retrieval, I have not received a single response from the company. When I contacted their live chat representatives, they were unable to help me in any meaningful way. It was apparent that they had no knowledge of my particular case, and any attempts to get an understanding of the situation were met with total silence.

The supposed representative assigned to my case was little help either. Rather than being a dedicated professional, they appeared to be merely a salesperson trying to push an extended contract and up-sell additional services. The lack of communication was making the whole process even more frustrating, as they were not forthcoming with any useful information that might put my mind at rest.

Furthermore, the company claimed to have been working on my case for over a month now. Yet, there has been no communication whatsoever about the status of my data recovery. It's worrying to think that my data could be sitting in their possession for this long without any information from them on their progress.

In conclusion, my experience with Salvage Data has been nothing short of a disappointment. The sheer lack of communication and professionalism has made me question their capabilities and commitment to their customers. I would not recommend this company to anyone in need of data recovery services.