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Rosetta Stone

Rosetta Stone, Ltd.

1919 N. Lynn Street, 7th Floor
United States - 22209
Customer Care
1 800 788 0822 0 0
1 800 767 3882 0 0

Rosetta Stone Complaints & Reviews

Rosetta Stone - Virginia, Arlington - Billing

Posted: 2015-11-11 by    Emmett Hoops
Complaint Rating:  0 % with 0 votes
Rosetta Stone makes an excellent product, but its customer service is the worst I have ever encountered in any business. I ordered Levels 1 through 5 Russian and went for the monthly subscription after the first year. This enabled me to use different devices and to learn on the go. All good....

Rosetta Stone - Program Itself

Posted: 2015-10-16 by    Reviewer25412
Complaint Rating:  0 % with 0 votes
I was working on Rosetta Stone Latin American and everything works fine for one moment and then after that I'll be having problems. The system (its not the microphones fault because ive tried on 3 different headsets plus the regular computer microphone) wont pick up the words im saying and I...

Rosetta Stone - Program doesn't work

Posted: 2015-10-08 by    Reviewer29156
Complaint Rating:  0 % with 0 votes
I never even got past the first WORD in this pile of crap! No matter how much I shouted into the microphone (which they provided), no matter how I placed the mic, the system refused to acknowledge that I'd said anything at all. In short, the program is completely worthless. It cost almost $300....

Rosettastone.com - England, Greater London, London - Their product didn’t work and services were useless

Posted: 2015-05-29 by    puncherock
Complaint Rating:  0 % with 0 votes
I bought product from the company www.rosettastone.com. I got it on time and it was completely new, but it didn’t work. I was upset, but I contacted the customer services. But the agent was really useless guy. He told me that he needed to speak with the manager, but after that he hasn’t...

Goodrosettastones.com - The seller sent old, used and useless CD with the program

Posted: 2015-01-22 by    Anti-Proton
Complaint Rating:  0 % with 0 votes
Don’t buy from the company www.goodrosettastones.com/products_all?zenid=4je7pv9ldd465jaa. It was real scam, ‘coz I bought program from them, but these scammers sent me CD and it was old copy. As well as it was full of scratches and it was impossible to install the program. The seller...

Rosetta Stone - Massachusetts, Mansfield - no help

Posted: 2012-11-10 by    billmitchell
Complaint Rating:  0 % with 0 votes
I purchased a version of Rosetta Stone several years ago. I went through the course one and then off an on I tr4ied to go through it again, but it stated acting up, screens going blank, cutting lessons off in the middle etc, to the point that it was not possible to continue.
I set it...

Rosetta Stone - Florida - product cannot be activated

Posted: 2012-06-02 by    xalupinha
Complaint Rating:  0 % with 0 votes
I have Spanish Latin America home-school Cd's which I have purchase over a year ago but never activated. I did not even know I had to activate it. Last month, I decided to purchase French level 1 to 5. After speaking with customer service I was advised not to purchase home-school level....

Rosettastonesaustralia.com - Goods that are received are burnt copies and are not registrable

Posted: 2012-01-13 by    Fleme
Complaint Rating:  0 % with 0 votes
This is a fraudulent website of the Rosetta stone international company. Goods that are received are burnt copies and are not registrable. Order confirmation comes through from gmail email and card statement description came in as "weddingdresses" which made alarm bells ring. Not to mention...

Rosetta Stone Inc - Very expensive problem

Posted: 2011-11-13 by    allanreis
Complaint Rating:  0 % with 0 votes
I do not recommend ROSETTA STONE. I thought I was buying the solution, but I got a VERY EXPENSIVE problem instead. The Software won't recognize the language CD, no matter how many times I try to add a language. I can't even start my classes! It does not give the user an option to change...

Rosetta Stone Chinese - Wrong order/More money

Posted: 2011-09-06 by    k2yahoo
Complaint Rating:  0 % with 0 votes
I ordered Chinese Mandrian. They gave me African Swahli.

I had to exchange it with a store, which received more money....

Rosettastonelearn.com - They take your money and do not send you merchandise

Posted: 2011-05-12 by    Tariane
Complaint Rating:  75 % with 4 votes
This website, which also changes into http://www.shoesforu.net/, are fraudulent. The source is located in Latvia, they take your money and do not send you merchandise. The use well know names and companies through google to sell you products such as rosetta stone and Christian Louboutin Shoe....

Rosettastoney.com - Broken product, poor customer service

Posted: 2011-03-09 by    Amisha81
Complaint Rating:  0 % with 0 votes
I purchased the Rosetta Stone Hindi Version 3 sets 1, 2, 3 online from rosettastoney.com. Everytime I order something online I have gotten confirmation via email from the company with shipping information and a receipt. After waiting for several days of receiving nothing, I went back to the...

Rosetta Stone French Software - Fake

Posted: 2011-02-28 by    Sara W
Complaint Rating:  0 % with 0 votes
I was looking for Rosetta Stone’s French levels 1, 2, 3, 4, 5, and I found on eBid that there were two selling from a seller named Micheal Daniel. He had put the description up as “Brand New & Sealed Rosetta Stone French Version 3, Level 12345″. Supposedly it was still in its...

Rosetta Stone - Massachusetts - Activating

Posted: 2011-01-26 by    TKnight
Complaint Rating:  100 % with 1 votes
I am flabbergasted with their inability to activate the software. I purchased my Rosetta Stone over a year and a half ago. I own version 3 all 5 levels. This purchase cost me over 550.00. Unfortunately, I have encountered problems with my computer which has required me to reinstall this software...

Rosetta Stone - Fraudulant Product

Posted:    LKG
Complaint Rating:  0 % with 0 votes
Don't buy Rosetta Stone off the internet. In fact, be wary of purchasing it anywhere. You might be purchasing a pirated copy and not be able to tell and be left holding the bag. Purchased full Rosetta Stone version 3 set off the internet. I had gone to the official site for the company....

Rosetta Stone - Arizona - Unusable program after computer upgrade

Posted:    W.Worwag
Complaint Rating:  100 % with 4 votes
Program was difficult to install and activate. After another computer upgrade program stalled and did not activate no matter what. Called support. Too late. They have their own working hours. Should have called earlier. Support made me feel like a suspect...

English is not so...

Rosetta Stone Italian - Inability to register

Posted:    SLadson
Complaint Rating:  0 % with 0 votes
My daughter gave me the Rosetta Stone set for Italian as a Christmas gift. Unfortunately, I must have thrown the registration number out...I was told that it was on a white "postcard" in the box. When I called for help with the installation they insisted that I had to have the number...

Rosetta Stone V3 Spanish Latin - Delaware, Newark - Pirated software

Posted:    Lora123456
Complaint Rating:  0 % with 0 votes
I ordered software from you that is pirated. It states in the instructions:First, it is easier to read these instructions if you copy/paste them into a word processing document.

(1) Be sure your computer is disconnected from the internet when Installing both Rosetta Stone and...

Rosettastone Languages - Misunderstanding

Posted:    Louis Cauberghs
Complaint Rating:  0 % with 0 votes
Dear RosettaCourse.

Three weeks ago I ordered the Italian course, and paid for it.
When I ordered the course I forgot to mention my number and immediately after export I have sent the number of my discount coupon. There is a misunderstanding because I am charged for two...

Rosetta Stone Or Pimsleur Language - Pennsylvania, Philadelphia - Harrasment

Posted:    anonymous
Complaint Rating:  63 % with 16 votes
If any telemarketing, television sales, or internet spammer would just make it easy to get off their list!
They will harrass you. I recommend only dealing with them by registered US mail
Internet Order LLC - 340 N 12th St - Suite 420 - Philadelphia, PA 19107-1106
They will...

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