Retro Game Repair Shop’s earns a 1.6-star rating from 5 reviews, showing that the majority of classic gaming enthusiasts are dissatisfied with their repair services.
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Retro Game Repair Shop Review: Great Products, Skeptical Shipping Rates, Top-Notch Customer Service
So, I recently bought a screen and a body from Retro Game Repair Shop (retrogamerepairshop.com). I gotta say, I was a bit skeptical about their shipping rates. They told me it would cost 60 bucks Canadian for 10 to 14 days of shipping. I mean, come on, that just doesn't seem right. How can USPS have priority international rates into Canada for that amount? It just doesn't add up. I smell some sub and surcharges that these companies like to hide away.
But, I decided to give them the benefit of the doubt and went ahead with the purchase. And you know what? The items arrived on time and in great condition. I was pleasantly surprised. The screen and body were exactly what I was looking for and worked perfectly.
Now, I know some people might be hesitant to trust this shop because of the shipping rates, but I think it's worth giving them a chance. They have a great selection of retro gaming items and their prices are pretty reasonable. Plus, their customer service is top-notch. They were always quick to respond to my questions and concerns.
Overall, I had a great experience with Retro Game Repair Shop and would definitely recommend them to anyone looking for retro gaming items. Don't let the shipping rates scare you away, they're legit.
Mixed Experience with Retro Game Repair Shop: Fast Response for Purchases, Poor Customer Service for Issues
This Retro Game Repair Shop is pretty cool, I gotta say. They're pretty fast when it comes to answering questions about buying stuff. But, let me tell you, if you got any problems with your order or try to cancel it before it ships, it's like trying to find a needle in a haystack to get ahold of them. I tried messaging them on Instagram too, but it's like they only respond to people who want to buy stuff. If you got an issue, they'll just ghost you. It's a bummer, man.
The Problem with Multiple eBay Accounts: A Review of "Retro Game Repair Shop", "8-bit-item-shop", and "smartseller42
So, I was on the hunt for a particular item and decided to message a few sellers on ebay. One of them was the "Retro Game Repair Shop" and let me tell you, they have a lot of negative and neutral reviews. But, I also messaged "8-bit-item-shop" and a brand new seller called "smartseller42". All of my emails were answered by a guy named "JP" at the "Retro Game Repair Shop".
Now, it seems like "Retro Game Repair Shop" is trying to improve their reputation, but if you take a look at the reviews for "smartseller42" and "8-bit-item-shop", you'll see that "JP" can't seem to shake his bad attitude. It's like he's carrying it with him to his newer accounts.
I found out that ebay allows sellers to have multiple accounts, which is pretty sketchy if you ask me. I mean, how can customers make an informed decision if sellers can hide behind multiple accounts and defraud people by misrepresenting themselves? It's not fair.
I've encountered sellers with multiple accounts twice now and it's just not right. I believe in second chances, but I also think that customers should be allowed to choose not to do business with a particular seller if they've had a bad experience.
Ebay should be banning accounts after a certain number of negative reviews and have better security protocols in place so that those same sellers can't just open new accounts. It's pretty shameful that ebay allows this to go on.
And get this, "Retro Game Repair Shop" claims to have 4500 reviews. But if they have multiple accounts, then that means their bad behavior towards customers is accurate across all of their accounts.
I'm so glad I decided not to do business with these clowns. It's just not worth the hassle.
Unfair Punishment for a Customer: My Experience with Retro Game Repair Shop
I gotta say, I've been a customer of Retro Game Repair Shop for a while now and I've always been happy with their stuff. I mean, I've spent a ton of cash on their website and I've never had any issues. But last November, I ordered the EZ Flash Omega for $59.99 and it came all messed up. The clock inside didn't work right when I tried to play Pok?mon games. So I reached out to RGRS and we went back and forth a bunch of times trying to figure out what was wrong. Finally, they told me to send it back and if they found that it was really broken, they'd give me my money back.
So I sent it back and waited for them to get back to me. But after a week, I hadn't heard anything, even though the tracking said they got it. I sent a bunch of emails asking what was up, but they never replied. I was getting pretty ticked off at this point, because I was out almost 60 bucks and I didn't have anything to show for it. Finally, after 9 days, I sent one last email saying that if they didn't get back to me, I was gonna do a chargeback. I mean, what else was I supposed to do? They had my money and I had nothing.
So I did the chargeback and a few days later, a replacement showed up at my door. I was happy to get it, but then I found out that they blocked me from buying anything else from their website. When I asked them about it, they said that after a chargeback, I couldn't buy anything from them anymore.
I don't get it. I've been a good customer for years and I've spent a lot of money on their stuff. But when I had to do a chargeback because they messed up, they blocked me from buying anything else. It doesn't make sense to me. I get that they don't want people abusing chargebacks, but I didn't do anything wrong. They messed up and I had to do a chargeback to get my money back. It's not fair that they're punishing me for something that was their fault.
Disappointing GBA Stickers from Retro Game Repair Shop: A Review
So, I recently bought some GBA stickers from Retro Game Repair Shop and I gotta say, I was pretty disappointed with what I got. The stickers looked nothing like what was advertised on the website! I mean, come on, I paid $13 for a set of 3 small stickers and they can't even get it right?
I tried to reach out to their customer service to see if I could get a refund or exchange, but they straight up refused to help me out. I mean, what kind of customer service is that? It's pretty unfortunate that they wouldn't even consider compensating me for the misleading product.
Overall, I wouldn't recommend buying from Retro Game Repair Shop. It's just not worth the hassle and disappointment. Save your money and find a better shop that actually cares about their customers.
Retro Game Repair Shop Complaints 0
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Is Retro Game Repair Shop Legit?
Retro Game Repair Shop earns a trustworthiness rating of 62%
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Retrogamerepairshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Retrogamerepairshop.com you are considering visiting, which is associated with Retro Game Repair Shop, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Retro Game Repair Shop
The website is user-friendly and easy to navigate, with a wide range of products and services available for purchase. Customers can browse through the various categories of products, including consoles, controllers, power supplies, and cables, among others. The website also features a blog section that provides helpful tips and information on retro gaming and repair.
One of the standout features of Retro Game Repair Shop is their commitment to customer satisfaction. The company offers a 90-day warranty on all repairs, ensuring that customers can trust in the quality of their work. Additionally, the website provides detailed information on the repair process, including pricing and turnaround time, so customers can make informed decisions about their purchases.
The team at Retro Game Repair Shop is made up of experienced technicians who are passionate about retro gaming. They have the knowledge and expertise to diagnose and repair a wide range of issues, from simple controller repairs to complex console restorations. The company also offers custom modding services, allowing customers to personalize their consoles and accessories to their liking.
Overall, Retro Game Repair Shop is a reliable and trustworthy online store for all your retro gaming repair needs. With a commitment to quality and customer satisfaction, they are a top choice for retro gaming enthusiasts across the country.
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Retro Game Repair Shop Contacts
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Retro Game Repair Shop emailssupport@retrogamerepairshop.com99%Confidence score: 99%Support
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Retro Game Repair Shop social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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