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Relatient
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Relatient
Reviews and Complaints

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Relatient Reviews and Complaints

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Is Relatient Legit?

Relatient earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Relatient stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Relatient's reputation as a trustworthy leader in their field. Customers can rely on Relatient's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Relatient. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Relatient has registered the domain name for relatient.com for more than one year, which may indicate stability and longevity.

Relatient.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Relatient.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Relatient.com you are considering visiting, which is associated with Relatient, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

About Relatient

Screenshot Relatient
Relatient is a healthcare technology company that specializes in patient engagement solutions designed to improve the healthcare experience for both patients and providers. Their suite of services focuses on streamlining communication and simplifying administrative processes within medical practices, hospitals, and other healthcare facilities. The company offers a range of products that facilitate various aspects of patient interaction. These include appointment reminders, which help reduce no-shows by automatically notifying patients about upcoming visits, and a check-in system that aims to expedite the patient registration process upon arrival at a healthcare facility. Relatient also provides a secure messaging platform, enabling direct and HIPAA-compliant communication between patients and healthcare providers. In addition to these communication tools, Relatient offers solutions for billing and payments, designed to make the financial transactions between patients and healthcare providers more efficient. Their billing services include electronic statements and payment plan options, which can be tailored to the needs of both the patient and the provider. Another aspect of Relatient's offerings is their health campaign feature, which allows healthcare organizations to send targeted messages to patients for preventive care, follow-ups, and health education purposes. This service is intended to support patient adherence to treatment plans and promote overall wellness. Relatient's products are integrated with electronic health records (EHR) and practice management systems, aiming to create a seamless workflow for healthcare staff while enhancing the patient experience. The company's goal is to provide tools that help healthcare organizations improve operational efficiency, patient satisfaction, and ultimately, health outcomes.
How to file a complaint about Relatient?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which is typically found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: Craft a concise and descriptive title for your complaint. The title should encapsulate the core issue you have with Relatient, such as "Billing Error by Relatient" or "Poor Customer Service at Relatient."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Relatient. Include key areas such as:

  • The nature of the service or interaction you had with Relatient.
  • Specific problems encountered, such as appointment scheduling issues, billing discrepancies, or communication challenges.
  • Any relevant dates and times that are pertinent to the complaint.
  • Details of any transactions, including amounts and services provided.
  • Steps you have taken to resolve the issue with Relatient, including any correspondence or calls.
  • The company's response or lack thereof to your attempts at resolution.
  • The personal impact of the issue, such as inconvenience, financial loss, or stress.

5. Attaching supporting documents: Attach any relevant documents or evidence that support your complaint. This could include emails, receipts, or screenshots. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred due to the issue with Relatient. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it be a refund, service correction, or an apology.

7. Review before submission: Carefully review your complaint to ensure it is clear, accurate, and complete. Check for spelling and grammar errors, and verify that all the information provided is correct and relevant to your issue with Relatient.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, monitor your account for any responses or updates. ComplaintsBoard.com may notify you of any replies from Relatient or other users who may offer advice or share similar experiences.

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  1. Relatient Contacts

  2. Relatient phone numbers
    +1 (866) 473-8160
    +1 (866) 473-8160
    Click up if you have successfully reached Relatient by calling +1 (866) 473-8160 phone number 0 0 users reported that they have successfully reached Relatient by calling +1 (866) 473-8160 phone number Click down if you have unsuccessfully reached Relatient by calling +1 (866) 473-8160 phone number 0 0 users reported that they have UNsuccessfully reached Relatient by calling +1 (866) 473-8160 phone number
    +1 (615) 208-7384
    +1 (615) 208-7384
    Click up if you have successfully reached Relatient by calling +1 (615) 208-7384 phone number 0 0 users reported that they have successfully reached Relatient by calling +1 (615) 208-7384 phone number Click down if you have unsuccessfully reached Relatient by calling +1 (615) 208-7384 phone number 0 0 users reported that they have UNsuccessfully reached Relatient by calling +1 (615) 208-7384 phone number
    Media Contact
  3. Relatient emails
  4. Relatient address
    320 Liberty Pike, Suite 115, Franklin, Tennessee, 37064, United States
  5. Relatient social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Relatient Category
Relatient is ranked 6 among 6 companies in the Patient Engagement Software category
#02 Phreesia Phreesia #03 Luma Health Luma Health #04 Artera Artera #05 Tebra Technologies Tebra Technologies #06 Relatient Relatient
Relatient Alternatives
Phreesia 1 review Luma Health 1 review Nextgen Healthcare Information Systems 2 reviews

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