Phreesia’s earns a 5.0-star rating from 1 reviews, showing that the majority of healthcare providers and patients are exceptionally satisfied with platform and services.
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Transforming the patient check-in experience
Time and again, users of Phreesia are buzzing about the newfound ease in their medical practices’ day-to-day activities. The platform's ability to streamline the patient check-in process has become a cornerstone in modern healthcare efficiency. It's more than just cutting down on paper clutter; it's about giving patients autonomy while they wait, along with a dash of dignity. Checking in on their terms, with privacy respected, is a win in anyone’s book.
The customization options of Phreesia are another round of applause. Tailoring questions and forms to fit specific practice needs means not only a personal touch for patients but also no more one-size-fits-all frustration for the staff.
However, no rose is without its thorn. Some users point to the initial setup as being a tad overwhelming, and a few furrowed brows have been spotted when occasional technical snags pop up. But, customer support seems to play the knight in shining armor, stepping in to smooth things out more often than not.
If your mission is to modernize patient intake and amp up satisfaction levels, take a peek at Phreesia—it might just be the puzzle piece you've been missing.
Recommendation: Optimize your intake now!
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Pros
- Streamlines patient intake
- Enhances payment collection
- Integrates with EHR systems
- Offers robust analytics
- Improves patient engagement
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Cons
- High implementation costs for clinics
- Steep learning curve for non-tech staff
- Potential patient privacy concerns
- Limited customization options
However, if you have something to share with the others, you can write a complaint
If you represent Phreesia, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Phreesia legit?
Phreesia earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Phreesia. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Phreesia has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Phreesia has registered the domain name for phreesia.com for more than one year, which may indicate stability and longevity.
Phreesia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Phreesia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Phreesia.com you are considering visiting, which is associated with Phreesia, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Phreesia website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Adult content may be available on phreesia.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
About Phreesia
The core of Phreesia's services revolves around automating the patient intake process. This includes mobile check-in options, allowing patients to complete forms and provide necessary information before their appointment using their personal devices. Phreesia's platform also supports in-office check-in through the use of tablets, kiosks, and other hardware, which can be tailored to the specific needs of the practice.
In addition to intake services, Phreesia provides functionality for appointment scheduling, insurance verification, and payment processing. Their system is designed to integrate with existing electronic health record (EHR) systems and practice management software, aiming to create a seamless workflow for healthcare providers.
Phreesia also offers tools for patient engagement and communication, such as automated appointment reminders and satisfaction surveys. These features are intended to help practices maintain contact with patients and gather feedback to improve services.
The platform includes analytics and reporting capabilities, giving healthcare organizations insights into their operations and patient demographics. This data can be used to make informed decisions about practice management and patient care.
Phreesia's services are targeted at a range of healthcare providers, from small practices to large medical groups and hospitals, with the goal of improving efficiency, reducing administrative burdens, and enhancing the patient experience.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Phreesia. Make it specific and clear, such as "Billing Error on Phreesia Platform" or "Difficulty Scheduling Appointments with Phreesia."
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with Phreesia. Mention key areas such as:
- Account setup and management issues
- Problems with appointment scheduling or check-in processes
- Billing or payment discrepancies
- Customer service interactions and support quality
- Technical difficulties with the Phreesia platform
- Privacy concerns or data handling issues
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred due to the issue with Phreesia. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to your knowledge and that your desired outcome is realistically achievable.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Stay active on ComplaintsBoard.com to monitor any responses or updates to your complaint. Engage with any replies from Phreesia or other users to facilitate a resolution to your issue.
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Phreesia contacts
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Phreesia phone numbers+1 (888) 654-7473+1 (888) 654-7473Click up if you have successfully reached Phreesia by calling +1 (888) 654-7473 phone number 0 0 users reported that they have successfully reached Phreesia by calling +1 (888) 654-7473 phone number Click down if you have UNsuccessfully reached Phreesia by calling +1 (888) 654-7473 phone number 0 0 users reported that they have UNsuccessfully reached Phreesia by calling +1 (888) 654-7473 phone number+1 (612) 709-8500+1 (612) 709-8500Click up if you have successfully reached Phreesia by calling +1 (612) 709-8500 phone number 0 0 users reported that they have successfully reached Phreesia by calling +1 (612) 709-8500 phone number Click down if you have UNsuccessfully reached Phreesia by calling +1 (612) 709-8500 phone number 0 0 users reported that they have UNsuccessfully reached Phreesia by calling +1 (612) 709-8500 phone numberCFO+1 (773) 330-8908+1 (773) 330-8908Click up if you have successfully reached Phreesia by calling +1 (773) 330-8908 phone number 0 0 users reported that they have successfully reached Phreesia by calling +1 (773) 330-8908 phone number Click down if you have UNsuccessfully reached Phreesia by calling +1 (773) 330-8908 phone number 0 0 users reported that they have UNsuccessfully reached Phreesia by calling +1 (773) 330-8908 phone numberMedia Contact+1 (646) 607-1776+1 (646) 607-1776Click up if you have successfully reached Phreesia by calling +1 (646) 607-1776 phone number 0 0 users reported that they have successfully reached Phreesia by calling +1 (646) 607-1776 phone number Click down if you have UNsuccessfully reached Phreesia by calling +1 (646) 607-1776 phone number 0 0 users reported that they have UNsuccessfully reached Phreesia by calling +1 (646) 607-1776 phone number
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Phreesia emailssecurity@phreesia.com100%Confidence score: 100%privacy@phreesia.com100%Confidence score: 100%Contact for privacy concerns or to revoke HIPAA Authorizationinfo@phreesia.com100%Confidence score: 100%chelfand@phreesia.com94%Confidence score: 94%Communicationaharris@phreesia.com94%Confidence score: 94%Executivemmckinney@phreesia.com93%Confidence score: 93%Communicationnicole.gist@phreesia.com92%Confidence score: 92%support@phreesia.com91%Confidence score: 91%Supporthr@phreesia.com91%Confidence score: 91%Hrinvestors@phreesia.com90%Confidence score: 90%Finance
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Phreesia address1521 Concord Pike, Suite 301, PMB 221, Wilmington, Delaware, 19803, United States
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Phreesia social media
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