RedShelf
reviews and complaints

As someone deeply invested in education, I understand the importance of accessible and affordable learning materials. RedShelf, a platform offering digital textbooks, has garnered mixed reviews from users. While some praise its cost-effectiveness and user-friendly features like online flashcards and annotations, others express frustration with technical issues and pricing discrepancies. It's clear that RedShelf has made strides in providing students with a convenient way to access course materials, but there are areas that need improvement. As with any service, individual experiences may vary, so it's essential to weigh the pros and cons before making a decision. Ultimately, RedShelf's commitment to offering a wide range of digital titles at reduced prices is commendable, but addressing concerns raised by users could further enhance the overall user experience.

Greg Simsar and Brooks recently bought our son your book on English Grammar for Students of German. We are about to go to Berlin to see our son so we'll deliver the book to him then. In the meantime, I wanted a copy myself. And fortunately I found that I could get this as an Ebook.

The purchasing process is easy and straight forward. I am not a gadget person and I prefer to read with hard copy materials. However, with my studies it is great to use e-books from Redshelf because it is simple and easy to maneuver and studying for my courses becomes a lot easier.

I was a bit confused with the procedures, but that was because of errors on my end. Thankfully Vishaal came to the rescue for my technical difficulties. I followed his helpful instructions and I received my ebook literally immediately. Thanks to Marshall who helped as well, and connected me to Vishaal!

The site provided good information about what was included in the rental.

One issue, however, is that I got feedback that my zip code was not valid. When I deleted the four digits following the zip code, the message did not change. However, I was able to move on to providing my credit card number, etc.

As a high school teacher it is very difficult to keep teaching in the virtual setting setting and red shelf and SDC publications has made my life much is my life much simpler... When some of my students forgot their passwords Victoria in customer service was ais was absolutely wonderful to work with with repeatedly.

My experience with the RedShelf service has been somewhat mixed. There are several aspects of the service that I find to be unacceptable and need to be addressed in order to improve the overall customer experience.

One major issue I have with the service is the inability to rent books from the mobile app. It is frustrating to have to navigate to the website to rent books instead of being able to do it directly from the app. This seems like an illogical limitation that makes using the app feel redundant.

Another issue I have encountered is with the search function while reading some books. Specifically, when reading the latest APA book, I found that the search function does not work in the app. This is a significant setback when trying to quickly locate specific information within the text.

Additionally, I find it unreasonable that when I rent a book (although not all books have this restriction), it is not available for offline viewing. This renders the content completely useless when I do not have access to WiFi, an entirely avoidable issue that could easily be resolved by allowing downloads for offline viewing.

While the service does have its issues, there are also some aspects that I appreciate. RedShelf's online library of digital textbooks is extensive and easily accessible. The rental process is relatively straightforward, with clear instructions on how to access the content.

In conclusion, RedShelf is a service with some flaws that need addressing. However, with some improvements, it could be an excellent resource for students and avid readers alike.

As a student myself, I understand the importance of timely and effective responses from service providers. Unfortunately, my experience with RedShelf (redshelf.com) left quite a bit to be desired. In October 2021, I ran into an issue with the RedShelf app and reached out for help. Despite the urgency of the matter, it took weeks for me to receive a response, which is far from ideal for anyone facing a pressing problem.

When I did finally get a response, I was disappointed to find that it was defensive in nature and didn't provide the help that I needed to address the issue that persisted. I should note that I'm generally not a big fan of ebooks, but for this particular course, it was the most cost-efficient option, which is why I chose to use RedShelf's services.

One of the main problems I encountered while using the platform was with the search feature. Unfortunately, it did not highlight each parameter found by page number, which made it very difficult to find what I was looking for without going through the entire list. This is a major inconvenience that could be easily fixed by RedShelf, and it's a shame that it wasn't addressed in the first place.

Overall, my experience with RedShelf was not the best, and I hope that they can make changes to improve their customer service and addressing the needs of the students they serve.

RedShelf is a great platform for accessing digital textbooks and course materials. However, there is one issue that has been causing a bit of a headache - the read out loud option. It seems that this feature does not allow for uninterrupted reading as footnotes are constantly popping up and interrupting the flow of the book's train of thought. This can be especially frustrating when trying to focus and retain information from these complex texts.

Upon further exploration, I discovered that there is a potential solution. RedShelf could add an option to have all footnotes read at once, allowing the reader to continue reading page by page without interruption until the end of the book. Alternatively, an option to read only the footnotes or only the content (excluding headers and footnotes) could be added. This would make for a much smoother reading experience and eliminate the need for the reader to continuously pause and play the read out loud feature.

Despite this minor frustration, I would still highly recommend RedShelf for all your textbook and course material needs. The platform offers a wide selection of materials and is extremely user-friendly, making it a top choice for students and educators alike. Once the read out loud feature is improved, I would have no hesitation in awarding RedShelf a five-star rating. So, let us hope that this potential solution is implemented soon, and we can all get back to reading with ease and enjoyment!

Are you tired of the hassle that comes with having to purchase physical textbooks every semester? Say hello to RedShelf, the online platform that provides students with instant access to an expansive range of digital course materials. With RedShelf, you can say goodbye to having to carry heavy textbooks around campus, and hello to studying smarter, not harder.

One question you may have when using RedShelf is how your book will be delivered to you. You can rest assured that all purchases made on the RedShelf platform are delivered virtually, meaning that you can access them from any device with an internet connection. Additionally, all purchases will be available for you to download and access any time, anywhere - even offline! No more worrying about late shipments, missing books or hefty shipping fees.

Another important aspect that is part of RedShelf's user-friendly interface is the ability to track your purchase status. Whether you're anxiously waiting for a new release or hoping to receive your books before the semester starts, RedShelf has got you covered. You will receive an instant email notification once your purchase has been completed and you will have immediate access to your digital course materials.

Lastly, it's important to note that when you purchase a digital book with RedShelf, it is yours for the long haul. No more renting textbooks that need to be returned within a limited time frame, and no more scrambling to find another copy once your semester is over. With RedShelf, you have a permanent digital copy that you can access any time you need it.

Overall, RedShelf is an exceptional platform that provides students with an easy and accessible way to purchase and access digital course materials without the hassle of physical textbooks. So why wait? Sign up for RedShelf today and start studying smarter.

RedShelf is an online platform that offers university students access to digital textbooks for their classes. While this may seem like a convenient and comprehensive service, it is important to note that the organization does not always provide supplemental files and data for the textbooks. This can be particularly problematic when using a math textbook, which often relies on additional materials for successful comprehension and completion of coursework.

Despite the risks associated with incomplete textbook deliveries, RedShelf does not explicitly state in its policy that all textbook materials are not included. It is clear from the review that this oversight can lead to confusion and dissatisfaction for students who are expecting a complete service.

To address this issue, it is suggested that RedShelf make it abundantly clear to customers when accepting the 'Inclusive Access' option that additional materials are not included. Additionally, a clear path for obtaining these materials or requesting them should be provided to ensure that students are not left without the resources necessary for their academic success.

The reviewer also notes that they have contacted RedShelf for assistance with this issue, but have not received satisfactory support. This further emphasizes the need for clearer communication and responsive customer service from the online textbook provider.

Given the frustration and time wasted in searching for a solution to this issue, the reviewer recommends that some form of partial refund should be in order for affected students. This could help to restore confidence in RedShelf and encourage the provider to improve its operations and services in the future.

RedShelf is an online platform for students to purchase and access digital textbooks. However, one student had a less than ideal experience with their purchase of a Biology Edition #3 book. Despite the cheaper cost compared to a physical copy, the student found that they were unable to access the book from their computer due to only being able to see half the page. Even when trying to access the book on a small iPad, the student encountered frequent logouts, making their studying experience frustrating and inconveniencing.

Adding to the disappointing experience, the student also found that the site's navigation tools were lacking. It was difficult to quickly jump to specific pages or chapters, with the process taking far longer than if they had simply flipped through the pages of a physical book. The review strongly advises that if someone needs to purchase a book, they should just get a hard copy rather than using RedShelf.

From this review, it's clear that RedShelf's offerings may not work for everyone. While digital textbooks can save students money and paper, some may still prefer the tactile feeling of a physical book. Additionally, the platform's UX could be improved to provide better navigation tools and fewer issues with accessing the material. Ultimately, each student will have to weigh the pros and cons before making a decision about whether to use RedShelf or opt for a traditional textbook.

As an avid reader, I love the convenience of online books. It's a great solution that eliminates the need to carry a physical copy while also allowing me to import or crop images for use in various documents. However, my experience with RedShelf left much to be desired. While the price for the book was almost the same as a hard copy, there were limitations on the amount of printing and offline downloading available. I downloaded the book for offline use, but faced issues when the file failed to transfer to my computer, and now, I cannot redownload the book.

Moreover, the issue of incomplete content download left me frustrated. It's vital to access the entire book content, and I need the flexibility to access it both online and offline. Unfortunately, RedShelf's restrictions made it impossible to meet these necessary requirements. As an online book retailer, they should be doing more to meet the needs of their customers. I believe my money would have been better spent purchasing the book from an alternative platform, or obtaining the physical copy.

RedShelf has a lot of potential, but they need to address these problems quickly to keep their customers satisfied. I hope they improve their service and provide customers with the ability to download full content, as well as more flexible offline access and printing options. Until they make these necessary changes, I will be taking my business elsewhere.

When it comes to studying, we all know that every minute counts. It's a frustrating feeling when you spend hours poring over your textbooks and carefully highlighting important points, only to accidentally click somewhere and have all of your hard work vanish in an instant. That's why I was so disappointed when I experienced this issue on RedShelf.com, an online learning platform that I had invested over $100 in for my classes.

To make matters worse, the highlight tool on RedShelf often doesn't work correctly. As you can see in the attached picture, it can leave frustrating lines and smudges on the text, making it difficult to parse out the information that you need. I can't tell you how many times I've had to start over from scratch, re-reading pages of material that I had already processed in order to redo my highlights.

It's frustrating because as a student, every minute is valuable. We don't have time to waste constantly redoing work that we've already completed. That's why I feel so let down by RedShelf. It's supposed to be a helpful tool to aid in my learning, but instead it's become a source of stress and annoyance.

I hope that the creators of RedShelf take these issues seriously and work to improve their platform for the sake of their users. While there are certainly helpful features on the site, the problems I've experienced have made it difficult for me to recommend it to others. As students, we deserve tools that actually make our lives easier rather than creating more headaches.

As a law student with a prime focus on environmental law, I depend on electronic textbooks for all my studies, and it was never a problem when using software contracts with VitalSource. However, recently, things have become nearly unmanageable since having to use RedShelf. The main issue I've been facing with RedShelf is that the textbooks take an enormous amount of time to load, typically taking over 15 minutes. Even worse, the app would freeze or not load the highlights and notes, meaning that I have to restart multiple times until it finally loads properly.

Over the last five months, I've reached out to their technical support team, who are always communicative and courteous, but the sheer number of issues has made it necessary to find solutions to these glitches. Given that each e-textbook costs $180+, it's ridiculous that they are defective and that the company has been unable to provide any effective alternative solutions. As a company that sells these texts for educational purposes, RedShelf has an obligation to ensure that their products work effectively and that safeguards are established to prevent these instances from occurring. The current lack of the same is a significant pitfall for me, and it's likely to hinder any future partnership with RedShelf.

In conclusion, as much as I'd love to continue working with RedShelf, the constant technical issues, numerous glitches, and lack of effective solutions make it impossible to do so. As a student trying to make the best out of my studies, this has been an utter inconvenience and makes me apprehensive about working with RedShelf in the future.

After initially renting a book from Redshelf and encountering various technical issues, I am disappointed and frustrated to report that my experience with this service has taken a turn for the worse. I understand that technical glitches can happen from time to time, but the extent to which my ability to utilize the features advertised by Redshelf has been hindered is unacceptable.

Firstly, I must mention that I was charged $60 for renting a book that was not made clear as US currency, leaving me out of pocket from what I had initially budgeted. The promise of being able to highlight, take notes, and utilize other impressive features of this software was one of the main reasons I chose to use it, as it would be an efficient study tool for me. However, none of these functions worked properly which was disappointing and cumbersome.

Upon reaching out to a service representative, I was given several suggestions to remedy the situation, which I thought was very helpful. I spent an hour trying each of them, yet nothing changed. After a few more attempts and reaching out to the same service representative, I did not receive any response. This lack of customer service was disappointing, but not nearly as aggravating as my latest issue.

Recently, I encountered a problem where I was in the middle of reading a large chapter and the pages suddenly refused to turn. I attempted every solution I could think of, from checking my internet connection to restarting my computer and clearing the cache. Unfortunately, nothing worked. When I opened the book again after restarting my computer, to my horror, I discovered that everything beyond page 25 was inaccessible. To make matters worse, all of the notes and highlighted content I had previously created were now gone - hours upon hours of valuable study work lost.

In conclusion, I truly feel as though Redshelf has severely let me down as a customer. My experience has been frustrating and stressful, leaving me questioning why my school even requires the use of this platform. I have since made the decision to bring this experience to the attention of my professors and school board as I firmly believe that Redshelf's shortcomings are causing undue stress and negatively impacting the academic experience of students everywhere.

RedShelf has been making waves in the world of e-books, but there are a few things that really stand out when it comes to using this platform. First and foremost, the fact that the books are leased is a major issue for many users. It can be frustrating to pay a hefty fee for a digital book only to know that it has an expiration date. Additionally, the lack of offline reading capabilities can be a hassle for those who want to access their books on-the-go without requiring a constant internet connection.

Another major drawback of RedShelf is the inability to copy and paste text. While this may seem like a minor inconvenience, it can be a major hindrance for those who are trying to take notes or do research with their e-books. Coupled with the fact that the books are already leased and require a login, this can make it even more difficult to access and utilize the information within the texts.

All of these challenges are compounded by the high price tag for using RedShelf. At $50, it can be a tough pill to swallow for something that comes with so many restrictions and limitations. For students who are already struggling with the cost of textbooks and other academic materials, this can be a major burden on their finances.

Overall, we would recommend staying away from RedShelf if you're in search of a reliable and convenient digital book platform. While there may be some benefits to using this service, the restrictions and high cost make it a less-than-ideal option for most users. It's also worth noting that many users have reported ongoing issues and complaints with the platform, making it difficult to justify the investment in the long run.

When I first heard about RedShelf, I was excited to see how it would give me access to textbooks and other educational materials in an electronic format. Unfortunately, my experience with paying for a book on RedShelf with my Colombian credit card while I was in the USA was marred with frustration and exhaustion.

I have to give credit to Vishaal, the representative I spoke with. He did everything he could to help me and tried different methods to process the payment. Despite his best efforts, however, we were unable to complete the transaction. It was very disappointing to see how RedShelf's system apparently struggles when it comes to processing payments from other countries.

I understand that payment processing can be a complex and challenging aspect of any business. Nevertheless, there is a clear technological problem affecting purchases from international countries that RedShelf needs to address. I urge RedShelf to revise their procedures to make doing business with them easier for customers from all over the world.

In conclusion, while I applaud RedShelf's mission to make quality educational resources more accessible for students, there is still work to be done to improve their current procedures. I hope this review serves as constructive feedback and that future users will have a better experience when using this platform.

Recently, I ordered from RedShelf and unfortunately, my order processing did not go as smoothly as I expected. I encountered an issue where my billing information didn't match my location, and as a result, my order could not be processed. Initially, I was quite frustrated and mildly surprised by this unexpected turn of events. I've made several online purchases in the past, especially while living as a military personnel, and had never come across this kind of problem before.

However, after carefully reading the instructions provided on the RedShelf website, I realized that the issue could be fixed by simply changing my billing country to match my current location. And so, I decided to give it a try and made the necessary changes to my billing information. To my relief, my order was processed without any issues this time!

Despite the initial hiccup, I must say that I was generally quite impressed with the RedShelf service. The website was easy to navigate and the selection of eBooks available was commendable. Also, their customer service team was very helpful and prompt; they were able to assist me with my issue in a timely manner. I truly appreciated their effort in ensuring that my order was processed correctly.

Overall, while the issue with the billing information was somewhat frustrating, I was still quite satisfied with my experience using RedShelf. I would definitely recommend this website to other book lovers looking for digital content.

I have to be honest, my experience with RedShelf was not ideal. As a busy individual, I appreciate having the flexibility to use various devices to access my reading material - unfortunately, this was not an option with RedShelf. I found it incredibly frustrating that there was no app or mobile-friendly view available, making it virtually impossible to read any material unless I was sitting at my computer.

Even when accessing the platform via my laptop, I experienced frequent freezes and had to constantly refresh the page. This not only slowed me down but made for a disjointed reading experience overall. In fact, I estimate that it took me nearly twice as long to complete my reading as it should have, simply because of the technical issues I faced with RedShelf.

Given these barriers, I would advise anyone on the hunt for a reliable platform for accessing and purchasing reading material to look elsewhere. There are plenty of alternatives that offer more seamless, user-friendly experiences - and in the interest of your own time and convenience, it's worth the effort to shop around.

When it comes to electronic textbooks, RedShelf has quickly become one of my favorite platforms to use. While they offer a wide variety of features, my absolute favorite is the ability to listen to the book while reading along with it. This feature is a game changer for auditory learners like myself who need that extra boost to help them retain information.

One downside I've found, however, is that on other platforms that offer this feature, the audio automatically goes to the next page. With RedShelf, you have to manually click to the next page and press play again for the audio to continue. It's not a huge issue, but it can be a bit of a nuisance when you're trying to read and listen simultaneously.

Despite this minor inconvenience, RedShelf is still a fantastic platform that offers a lot of value to students and educators alike. Their library of textbooks is extensive, and they also offer a variety of study tools and resources to help make learning more efficient and effective. If you're in the market for an electronic textbook platform, I highly recommend giving RedShelf a try.

As a student, there is nothing more frustrating than purchasing a textbook online only to find that the website you are forced to use is subpar. Unfortunately, this was my exact experience when I purchased my textbook from an unmentioned online vendor. However, upon further investigation and research, I stumbled upon RedShelf.com, a digital content provider that has revolutionized the digital learning experience.

Not only is RedShelf user-friendly and hassle-free, but it is also incredibly reliable. For me, one of the biggest pain points when it came to using online textbooks and materials was the constant lagging, freezing, and crashing of the website. This was a major issue that I could not escape from, leading to a frustrating and unenjoyable academic experience. But with RedShelf, I was pleasantly surprised to find that the website loaded quickly and efficiently, and I could seamlessly transition between pages and chapters without any issues.

Something else that I appreciated about RedShelf was the level of interactivity that it provided. With other online textbook providers, I found it difficult to highlight and copy/paste text. However, with RedShelf, this was not an issue at all. I was able to easily highlight important information, copy and paste it into my notes, and refer back to it later without hassle.

Overall, I wish I had discovered RedShelf sooner. It would have saved me from the stress and frustration of my previous online textbook provider. If you're looking for a digital content provider that is user-friendly, reliable, and innovative, then look no further than RedShelf.com. Trust me, your academic experience will be all the better for it.

Recently, I had an unfortunate experience with RedShelf's website while renting an e-book. I was under the impression that the package included MyLab Management, based on the website's description. Unfortunately, when I received the rented e-book, it did not include these extra materials. When I reached out to their customer service, I was disappointed to hear that their website also warns that extra materials may not be included.

I must say, this incident has left a sour taste in my mouth, and I feel like it's false advertising to list something as included when it clearly isn't. It has made me reconsider using their services in the future.

However, I must admit that my other experiences with RedShelf have been mostly positive, which is why this latest episode was especially disappointing. Their website, in general, offers a wide range of textbooks and study materials, which makes it a convenient option for students or anyone seeking online learning resources.

Additionally, it's worth noting that their website is both user-friendly and visually appealing. The platform is easy to navigate and offers multiple search options that allow you to find precisely what you're looking for.

Overall, I think that RedShelf has a lot of potential, and the website has many positive features. However, based on my most recent experience, I feel that they need to be more transparent about what is and isn't included in a package, to prevent others from experiencing the same disappointment I did.

Upon my recent experience with RedShelf (redshelf.com), I have some mixed feedback to provide. While I was able to find the textbook I needed and purchase it quite easily, I did encounter some challenges during the checkout process.

To elaborate, I entered my postal code (S0K3L0) for my home address in Radisson, SK, Canada, but unfortunately, the website did not accept it. This was frustrating as it is a valid postal code, and I have not had issues with it when shopping online in the past. As a result, I had to use an alternative address that I had access to, which fortunately did work.

Despite this hiccup during the checkout process, I appreciated the fact that RedShelf is an online textbook resource. This is particularly helpful for anyone who prefers to have digital versions of textbooks or simply cannot access physical versions due to various circumstances.

Additionally, the website itself is easy to navigate and the search function is quite effective. I was able to quickly and easily locate the textbook I needed and make the purchase in a fairly short amount of time. This was a great convenience, especially considering students often have a lot of assignments and readings to keep up with in addition to their classes.

Overall, while I did experience some issues with entering my postal code during checkout, I would recommend RedShelf for anyone looking for an online textbook resource. The browsing process is simple and efficient, and the availability of digital textbooks is a great asset.

As a consumer, I find it quite unreasonable to be charged $30 for a single online book. It's not like tangible resources such as printing and shipping are involved here. The only expenditure that goes into providing this service is paying for servers to store information and maintain website functionality. In my opinion, it's unfair to hike prices on online books just because there's a great demand for them. It's downright unethical and seems like a ploy to make quick bucks at the expense of students who are already struggling with financial difficulties.

Furthermore, I'm quite disappointed with the lack of quality control on the books provided by Redshelf. After investing money in what should have been a complete and comprehensive online book, I was left with a half-finished version last semester. This means I have to repurchase the product, and it's quite doubtful that I'll be given a refund for my previous purchase. It's appalling that a company would treat their customers like that and continue to provide incomplete content while maintaining absurd pricing.

In conclusion, I hope Redshelf revisits its policies and reevaluates their pricing structure to make online books more accessible for students. It should not be a privilege only afforded to the financially well-off. Furthermore, it's imperative that they ensure the quality of their products before selling them. After all, customer satisfaction and retention should be their topmost priority.

I recently had an experience with RedShelf that left me feeling disappointed and frustrated. I purchased an electronic textbook with "lifetime access," only to have it stop working after just one month. As anyone can imagine, this was a major inconvenience as I had counted on the book for a class that was in progress.

I immediately contacted RedShelf's customer service team, hoping for a quick resolution to the issue. I called three times and emailed twice over the course of a few days, but to no avail. Each time I reached out, I was told that my problem had been "escalated" and that someone would be in touch shortly. However, I never received a call back or any indication that my issue was being addressed.

As a result of this inaction, I made the decision to repurchase the book from Kindle/Amazon, and I have to admit that the experience was flawless. The customer service was prompt and efficient, resulting in me finally getting the book I needed for my class.

To be honest, this experience has left me feeling quite disillusioned with third-party services like RedShelf. I would rather pay more for a reliable option that delivers excellent customer service than deal with the hassle and frustration of an unreliable provider like RedShelf. In the end, it's just not worth the added stress and uncertainty.