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I had an insurance check sent to me. My son illegally forwarded my mail and got hold of this check. He took the check to PLS in Irving on N. Beltline Rd. where they cashed the check for him. The Name on the check was very different from my son's name, but they cashed the check anyway. I filed a forgery case with the police and gave plenty of proof to PLS that the check was cashed illegally. The store manager, the District Manager and his boss all admitted they never should have cashed this check. But that is all they will do, admit they were wrong. They will not replace the money stolen. Everyone should avoid using PLS Check Cashers and PLS Financial services.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went out of town for a month came back my card was stolen wen I made dispute it was done worng they only dispute 4 out of 20 transaction had me write rebutle letter a dispute they messed up on, provided evident and still was denide I want to sue plc so bad and the dispute team or the investigation department they tell theyer not so you won't keep harassment jaun, Hugo, or Kim the manager
Filling out application and all i needed was a $2.00 money order and when i went to PLS its suppose to be free and the clerk told me they have to fill it out for me because its less than $5. I asked him where is that posted. Was told its the rules. I keep looking for where is it posted so i can see that. That was very inconvenient for me. I didn't even have the information on me to fill it out. If thats a rule it should be posted. Period 😡 The PLS is located on 7th Avenue and 31st. St. in Manhattan,NY
I go to PLS in every month for 3 years.I get SSI, I get money orders fo my bills.The end of May2021 and did my normal business. The only money I get on card is SSI and Stimulus money.After I leave out PLS I check phone to see if my balance was on card, but my balance say $1428.00 instead of $100.I turned off my car went back into PLS told cashier I think stimulus on card.I received the first stimulus but not th 2and and 3ard.The cashier told me how much was on it I toke $1000 off played pass bills and fix my car.i left at 2pm-230p.8 hours later I get a call from PLS saying I stole PLS money they have me on tape, the call police and social security and bring money back. I told them have they lawyer contact me or general manager.The next day I received a message from someone work at PLS saying call them to hear my side .I called she apologized for what happened and how they talk to me.I told her I spent money I thought it was my stimulus. She asked me to do a payment plan I agreed went in to PLS the next day .When I went in to do a payment plan the supervisor was on phone the entire time.The $320 balance on card they toke that plus $326 in money orders I purchased with my ssi was canceled. So it is $1300 minus $646 is balance owed.I agreed to pay $25 a month. Was not given any paperwork about what and why I am paying money to PLS.All they gave me me was the the balance they took off card ($320) in a form of a money order, made copy gave to me.I found out the next day someone came into PLS the say before I went to do payment plan posed as my daughter and made a payment. Why I was not told that when I went to do payment plan.The reason why someone posed as my daughter so cashier screwed up keep her job.
Waiting on response from corporate office sent email
Still no response from corporate office nor pls store manager.But was told they made cashier pay money back.But pls never call to tell me money was paid back.
Despite my diploma in physics and my trade of a knowlegable optical engineer.I was shockingly mis identified by gang members as some one they knew and physically beaten in a coma for a duration of one wear and six months suffering from a tramaticc brain injury deemed unopereable by the working nuerologists.
I was informed by many customers and workers a like of my congenial tact and decorem, one evening when I was in dire straights I sat in the only chair available for customers. An employee approached me mopping the floors and I injected my dilema of total lack of balance and my unability at the present to stand up right. When I went to the window I was then informed I was no longer allowed to due buisness at that store without knowlege of my removal after many years of buisness, frankly reasoned off from my physical disability. I request the matter be deeply looked in, when I appeared to obtain my last ssi check they informed me i was picked up myself previously with picture proof of somone holding a check yet the picture was botchedly produced with a cirle of clearness over the patrons face and check. The staff is knowlegable my family is extremely wealthy and this mistreatment I recieved by the workers that were past disrespectfull and neglegent in their duties in several capacities.
The legal representation that will work from New York is not just seeking monetary values civily but what we are attempting to succeed in is turning this mundane service run by negligent disrepectful childish children into an operative venue that does not first handedly disrespect the client but a lesson some people need to reacquire wich is respect.
Wow - sound like your son has some issues - I would NEVER steal from my parents... As for the situation, Lilketten is correct - the cheque should be insured and it's the insurance company you have to contact. Oh and BAD cheque cashing place - fire that employee imidiately!
Actually they shouldn't. Yes, they were wrong to cash it, but it was your son that started this mess by stealing. The insurance company will be sending you a new check. The insurance company was the one who was harmed by the check casher, not you. Even if they had not cashed the check, you still wouldn't have it as your son stole it. The insurance company as the check issuer is the one who will have to act againt the check casher.