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After receiving phone calls regarding vacation stuff, the company falsified information and withdrew far more than they were authorized to take. I reported it to my bank and was told that they would reverse the charges once I got proof from Platinum Services that they had done what I accused them of. I contacted the company and received a letter revealing the company name and address, but they refused to return my money unless I signed a document saying I would not prosecute over it. Being the only way to get my money back, I did so. The company actually tried to cash the original check I sent them (for something else that came up before finding out how they were ripping me off) a year later. Luckily the bank refused to cash it that time.
If you get a phone call that starts with the sound of a cruise ship, it would be best to hang up because they are Platinum Services, and they will rip you off the same way.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had money taken out of my account and I haven't agreed to anything. If you do not submit anything and accept anything they should 't have the right to do this. They prey on people who need cards or whatever this scam is and it hurts people in the long run. I want my money back. Also the number I called isn't even a number, it doesn't even ring.
Do whatever you have to do at your bank to get a stop payment with this company I have been taken for 79.95 on the same day as you. I never heard of them and they are telling me I accepted them online and they don't give any refunds . There address is
Platinum Services
2533 N. Carson St.
suite 5864
Carson City, NV 89706
[protected]
keep pressing 0 an ignorant human scam artist will answer