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After receiving phone calls regarding vacation stuff, the company falsified information and withdrew far more than they were authorized to take. I reported it to my bank and was told that they would reverse the charges once I got proof from Platinum Services that they had done what I accused them of. I contacted the company and received a letter revealing the company name and address, but they refused to return my money unless I signed a document saying I would not prosecute over it. Being the only way to get my money back, I did so. The company actually tried to cash the original check I sent them (for something else that came up before finding out how they were ripping me off) a year later. Luckily the bank refused to cash it that time.
If you get a phone call that starts with the sound of a cruise ship, it would be best to hang up because they are Platinum Services, and they will rip you off the same way.
The complaint has been investigated and resolved to the customer’s satisfaction.
OMG.. They just charged my account 99.95 too and I charged an oeverdraft fee on top of that too. My total bill by the time I found out is 173.97 I am pissed thanks guys for the posts now I know that it is some kind of scam out there and that I am not the only victim
Checked bank account and had an unauthorized charge of $99.95. I have no idea who this company is what they sell or how they got my account number. I WANT MY MONEY BACK ASAP. Single mother of 2 I need my money now I am short on my rent. these people should be arrested!
In July of 2010 I called this company to inquired about a company credit card with this company and unbeknowst to me my bank account was hacked of money. They have continually taken out money from my account that I have not authorized. Their customer service sucks, and they have foreigner who faked understanding of the English language. I am going to my bank tomorrow and I will also be going to the Attorney General Office in my state and The Better Business Bureau. These sites are notorious for preying on people in these desperate times. Be forewarned.
I want my money back Help
friday 3/5 i discovered that a company called platinum services debited my account for 99.95 and i called my bank and they said they have never heard of them and i called an 800 # for them and it hung up on me! so please please check your account everyday!
they are taking money out of my bank account..i dont know who they are..this is fraud..i am called better business bureau in the morning..many complaints about these people..they cleaned out my bank account.
99.95 was debited out of my bank acct without my consent/knowledge.I want this company to refund my money! i will be reporting them to bbb right away!
ihave just talked to the most rudest woman I have ever spokenn to and she told me that the $149.95 that was taken from my checking account today was non-refundable...and I told her that I was going to contact the Attorney General's office for my state, the media and a lawyer and she still said that I was not going to get my money back, , , but we will see who wins this one...
They have gone up. The rip off rate is now $149.95
I was also burned by this fraudelent company. I don't know the name, address or email address for these people. I have filed a dispute with my bank so maybe something will happen. I am going to file a complaint with the BBB and anyone else I can find. When I told the customer service rep (and I use that term lightly) that I know they get a lot of phone calls like mine complaining for unathorized charges she got highly upset and hung up on me. I wonder if we can file a class action suit?
"I signed up for this service which was a $1, 000 shopping spree for only $149.95 out of pocket." So if you signed up for it they didn't steal your money. There is no company going to give you $1000 for only $149.95 and you should have known that.
Yes folks they are at it again. They got me for 99.95 too! However, I am with PNC bank and like Briana, I'm praying that I get my money returned. This is absolute robbery! I thought the government was incorporating laws against this type of crime. It is just criminal! I'm so mad I could hurt someone. I have kids and work hard for my money and don't appreciate this stealing. Oh it's on like never before!
WOW, all of your comments are blowing my mind. I OF COURSE, got charged the same $ 99.95 . I NEVER authorized this amount. I'm gonna have to go to check now what the HELL kind of company this is. Man, when you think you've seen it all. I'm just going to tell my bank WFB, what's up...That's what they get paid for, to stop scam artists like this.
I'm sorry this happened to everyone...Including myself
BTW RE: BBB (It means nothing, they do nothing and it's good for nothing) If you want action to be taken and an actual case to be opened and the company be required to answer and resolve by a specific date OR ELSE they will go in with badges and guns on occasions, CALL CONSUMER AFFAIRS. NOT BBB. It's from a lot of personal experience working in Customer Service. Good Luck
On 1/11/11 an unauthorized ACH from Platinum Services was debited from my account for $99.95. I didn't authorize this. I don't know who they are. It has totally screwed up my account. Does anyone have any information on them. Is there anything legally I can do?
This is happening to me right now! The 9unitedchk platinum service took an unauthorized withdrawal of 99.95 from my account. The charge made my account overdrawn and I can't pay my bills!
This place is trying to get money from my account and have charged my account and put me in the hole with it.
Did you apply for a payday loan? Some of these companies have fine print that allows them to debit your acct membership fees. You need to call your bank, TODAY (now!) and freeze your account. Your bank will also work to get you your money back. If the company does not have a REAL signed document with your assent to them debiting your account, you'll get the funds back. 100% of the time the company backs down in days
(I had a similar situation happen to me, I use bank of america and they refunded me within 24 hours)
this company is a rip off, took money out of my account, they have my checking account all messed up, have no idea who these people are and when i call, they hang up on me, i will get my$133.00 back, they can bank on that for sure, BUNCH OF RIP OFFS
they did the same thing to me twice.both 101.67 and 99.98 without my knowledge or approval.I am filing a dispute and going after them for credit.They like to take your money without your knowledge.People beware .
ihi i just had the same thing happen to me today
i did not authorize any withdrawl of $ 99.95 from my us bank checking account.i want a cancel lation or refund for this illegal withdraw thank u mark white reply @ ntzmarwk@netzero.com
same thing happened to me same lady and every story i have read has been my sitiuation as well! hopefully pnc bank will help me out on this they are going through a dispute process! so hope I will get refunded as well! I have reported this ### as well! she hung up on my ### too and I have never been so angry to were I wanted to jump through the phone and ring her neck! SCAM ARTIST AND IT IS PISSING ME OFF READING ALL THESE COMMENTS Y THEY HAVENT SHUT THIS DUMB ### DOWN! KARMA IS A ### SHE WILL GET HERS FOR SURE!
Same thing happened to me!My account was charged 99.95 on the 3rd of september!and I called her today because it was labor day yesterday so they were closed and their closed on the weekends, she said that they have a 7 day policy to cancel and they dont refund your money!She cancelled the whole bs and gave me a confirmation number. Its a bunch of bs and I never signed up for any 10, 000 dollar credit line!Their conartists and thieves and everything else!
i was also taken for the same thing...when i called there woman was ghetto with me to an said its a membership fee to buy stuff from them...how have they been getting away with this for so long?there making millions by stealing from ppl who apply for pay day loans an need help, this should of been stop along time ago, with this many ppl being scammed for the same amount of money... tullisr2000@yahoo.com
Lastnight i was charged 99.95 just like everyone else. I have contacted my bank the BBB and e-maile the company letting them i have contacted the BBB and my bank and will be gettng refunded. Just a suggestion esspecially for those who are getting multiple charges from the company, close your bank accounts and open a new one asap. I am closeing mine today and since i opened a new one yesterday i was just waitign for my car-payment to hit but i will contact them later today. ALso don't do online payday loans ever again as that is more then likely how they are getting our information. It sucks but it's what we hav to do. If anyone has found an attorney that will take this to court please let me know @ wulfheart13@hotmail.com Just out in subject line Platinum fraud.
Flipside
I have made several threatening and harrasing phone calls to the ghetto ### operators there and they had the nerve to get ghetto on the line, LOL ! ### can't even spell and wanna get big on the phone. She cancelled the membership and gave me a cancellation number and said it wouldn't happen again and she is damn right it won't, my bank will stop them from ever comming back to my acct, so she can dip all she wants and i will call and harass them every damn day until I get bored..for all the people they robbed i will harass them everyday, EVERY FING DAY!
If anyone has any good/new ideas on how to terrorize those call center ### email me at bcrazzie@yahoo.com
Peace
The same theft happened to me and I am out $99.95. My bank account now overdrawn. I have filled out the affidavit of an unauthorized transaction on my checking account. Bank Of America is looking into the matter and will let me know how the situation will be resolved. All I can say is if I don't get my money back I will be relentless in calling and wasting their time until I feel like I got my $99.95 plus more. Their phone # that I have talked with these thieves is [protected].
Platinum Service has messed with the wrong person. Contacted any law enforcement agency that i could file a complaint with for FRAUD. I hope you mother fers burn for taking our money.
I have and the bank has since frozen my account. I have turned all of this information over to the police, the Attorney General and they will share this with all necessary people.There will be Federal Wire charges also filed.
They are doing the same thing to me. Every time I call to tell them to stop and refund my money they just keep talking about their service that I did not sign up for me. Somebody needs to stop this and make them refund everyones money.
you can call debt2wealth. they said they are refunding my money.
i just woke up this morning and checked my account they took 30.00 out of it, and over drafted my account. ive never even heard of them. has any one got refunded back there money?
Call your bank and ask them to reverse the withdrawal. You shouldn't have a problem. I hope you get your money back.
Platinum Services withdrew $99.95 twice out of our share draft account on July 2, 1010. I don't know the company and I certainly didn't authorize the withdrawal. I hope someone gets to the bottom of who these people are and prosecutes them.
this is true, I just got off of the phone with the customer service dept and they assured me that my money would be returned no later than tomorrow. the number for platinum services is for those of you that dont have it -[protected].
when calling this number select option 5 for a live operator. be careful, they can be very rude.
I will post an update of my refund within a few days
I checked my account last night and it was overdrafted and negative $66. I was charged $99.95 for something I did not sign up for and did not authorize. I went to my bank and wee called these people and they said they will not refund my money, that i signed up for acreit line of $10, 000 to shop through a website. Who ever did this( if any body did) had all my information . It wasn't even a charge through my check card, straight from my account number and routing number. I'm pisssed. This is not acceptable and trust me when I say, I WILL GET MY MONEY BACK. and you will now pay. you messed with the wrong one.
MY NAME IS ANDREA AND LIKE EVERYONE ELSE ON HERE I WAS ALSO BURNED OUT OF 99.95 WHICH OVER DRAWED MY ACCOUNT GOOD THING IM WITH PNC BANK MY MONEY WAS RETURNED AND EVERY TIME THEY TRY TO TOUCH THE ACCOUNT THEY WILL BE REJECTED WE ALL NEED TO COME TOGETHER AN PERSUE A LAW SUITE
I have the same problem, what can i do about?
NO, BUT I DO GET ALOT OF EMAILS FROM DIFFERENT TYPES OF PAYDAY LOANS.
Same thing happened to me, and I'm going to get the media to investigate this so called 'Platinum Services'. This confirms that the internet is not secured at all. When people can tap into your accounts for services unknown!