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After receiving phone calls regarding vacation stuff, the company falsified information and withdrew far more than they were authorized to take. I reported it to my bank and was told that they would reverse the charges once I got proof from Platinum Services that they had done what I accused them of. I contacted the company and received a letter revealing the company name and address, but they refused to return my money unless I signed a document saying I would not prosecute over it. Being the only way to get my money back, I did so. The company actually tried to cash the original check I sent them (for something else that came up before finding out how they were ripping me off) a year later. Luckily the bank refused to cash it that time.
If you get a phone call that starts with the sound of a cruise ship, it would be best to hang up because they are Platinum Services, and they will rip you off the same way.
The complaint has been investigated and resolved to the customer’s satisfaction.
They did the same thing to me... Fast Track To Fat Loss is a new name for Global Health & Fitness owned by Chad Tackett who had 9 Better Business Bureau complaints against him for doing the same thing with that company...but Fast Track To Fat Loss is NOT registered at BBB in Oregon... the reason why he is doing the same scam work at Fast Track To Fat Loss that if he don't register no company information comes up showing how many complaints he has on Fast Track To Fat Loss...
Sorry for your loss and it wasn't fat loss like i was going for... they make you lighter by picking your pockets... nothing by common criminals would do...
The same thing happened to me and now I have had to close my account with the bank because they said that they will probly send it through again. Beware of this crummy company it's a scam.
The same thing just happend today to my son...99.95 can someone please tell me what kind of "company" this is?
I use gmail. When these arrive in my inbox, Gmail puts a red warning across the top of them saying something like "Warning, this email might not be from whom it seems" or something like that.
Unfortunately, they only have to have one in a thousand people believe that they are real.
this is a complete fraud. do not do anything with this company. everyone call their state attorney ana file a complaint.
these people took 99.95 out of my account and didnt give them permission to do so. I dont know them either, they need to return my money asap or else.
If there are so many complaints against this company, why hasen't the BBB shut them down yet?
Hey guys- the same thing just happened to me! I was applying for a loan and got this $99.95 fee taken out of my checking account instead. I did file a complaint with the BBB of Nevada. You can do it right on line. Just go to BBB of Nevada and they will take your complaint. I don't know if I will get a refund but maybe if enough of us complain, the BBB will do something about it.
why is nothing being done to these people. from what I have seen they have been doing this to people for 10 years or better.
My wife found the same $99.95 charge for Platinum services today. We are not people of money infact this will cause us to make a choice food for our kids or the car payment . Since our car payment is to a title loan place we will lose our only vehicle if it's not paid.
People are having enough problems this is terrible. If I was stealing from anyone the law would be breathing down my neck.
How can this happen for so long?
Calling the consumer affairs department, what is going on? just wondering why this fraud cant be stopped. They can easily take money from anyone without authorization. like me I'm also a victim of this company. I have to pay the overdraft fee of $35 because this. Please do something to protect the consumers.
Went to my checking account and found out that I was in the negative, due to a $99.45 charge to my checking account. I called my credit union and was advised of this compnay and their 800#. I called and was told they sent me an email on May 5, 2010, and I recieved nothing by email from them. They were rude and wanted me to send to them by fax, a statement from my checking account and a police report. I have NEVER heard of this company in my life. They tried telling that I was approved for a $10, 000 line of credit and could only buy things from their catalog. They are out of their minds. I went to my credit union and signed a affavadit so that credit union can check into this. I am extremely upset and depise companies like this. I don't if I will get my money back, but it certainly screwed up my weekend.
they took double out of my account, I have no idea who these people oare
I had an unauthorized amount of $99.95 taken out of my account. I call these 'people' to try to get my money back, but they told me that they can't do that. I think the BBB or whoever investigates wire and internet fraud needs to get involved. There needs to be a lawsuit issued to get our money back.
I JUST SIMPLY WANTED A LOAN THAT WAS IT. 99.95 WAS TAKEN OUT OF MY ACCOUNT WHEN WHEN I CALLED THEY REFUSED TO GIVE ME A REFUND THEY SAID I HAD 7 DAYS TO CANCEL THEY SAID THEY SENT ME AN EMAIL I NEVER SAW IT BESIDES I WOULDN'T HAVE LOOKED FOR IT I KINDLY ASKED FOR MY MONEY BACK THE LADY I TALKED TO WAS NOT NICE I SAID IM GOING TO FILE A COMPLAINT SHE JUST LAUGHED.THEY ARE THIEVES LIARS & CON ARTIST
Everyone who was affected by this scam please read carefully. I just contacted the civil division in Nevada and the attorney suggessted everyone get together and contact the district attorney in Carson city nevada and file a complaint. Are you willing to take this company to court to take them down? If so then contact me by email at bbipearl@yahoo.com. They just took out 99.95 out of my checking account this morning lets not let anyone else get scammed.
THE SAME THING HAS HAPPEND TO ME, I TOLD THEN 2 DAYS IN A ROLL THAT I DIDN`T GET AN E-MAIL BOTH DAYS THEY SAID THEY WOULD SEND ME ANOTHER ONE I HAVE NOT RECIVED ONE YET. NOT ONLY DID I GET AN OVER DRAFT AT THE BANK I WROTE A FEW CHECKS KNOWING THEY COULD CLEAR, NOW AS THEY ARRIVE AT MY BANK I WILL HAVE MORE OVER DRAFT FEE`S. ANY WAY WE COULD HIRE A LAW FIRM TO GET OUR MONEY BACK?
JEANETTE JONES
STORMDANCING0325@GMAIL.COM
I don't know nothing about that company and they took 99.95 and I call them went they send me a email and it was a wrong number them I call my bank and they give me another one I call them and they say that they don't give the money back a never used a never ask for that now I have to change my accounts. And I will report that company
No more comments at this time. Just do the right things and reimburse my account. Thank You!
this type of error makes it hard for poor people like myself to get ahead .
Pleasae make restitution as soon as possible.
My account was debited when I was applying for a payday loan. This has caused an overdraft to my account. I cannot afford this type of error. Please make restituion to my account. I can't afford this kind of error, I'm on a fixed income and this makes my situation unbearable. This is causing me distress.
Im very angry .
I think this problem should be looked into further.
This company indeed will debit money out of your account. I got a payday loan and the next thing I know I saw a $99.95 ACH debit from Platinum Service. I have done any business with this company or approved of any ACH debit. This company steals your checking account number when you apply for a payday loan. The company is a fraud and prey on people. I think that this is a territory attack on people who uses payday loans. The company needs to expose for their illegal activities and shut down. Don't let them get you. It is money laundering on the internet. They are same as drug dealers and thieves.
Anthony
Totall amazing. What did they do - wait till this date (3/5/10) and screw everyone! they took 99.95 - which was my grocery money - I don't collect food stamps! - and now I have no grocery money. I don't even know who these people are and DID NOT authorize them to take that money. Why is it that our checking accounts are not safe from these people. This is RIDICULOUS! I can't even call them today - their office is closed - if it is an legit office! So, now I have to wait till Monday to even try to get a response. If not, I can do a dispute through my bank and wait another 7-10 days. What a ****! joke!
Call the 800# again and this time don't press the prompted number for unauthorized charges. Wait for customer service. I had to wait for 15 minutes and then got a very rude agent. This company is in the business of ripping people off at $100 a pop. They will ask you for your account number (if you're like me, you didn't know you had one) so they are going to ask you to verify your SSN and address. They already have this information on you, so verify the last 4 of your SSN and be done with it. They'll give you the account number and you should CANCEL the account. They will tell you to file a police report and then send that report to them with a copy of your bank statement showing the fraudulent charge. You can black out any personal information you want to hide from them. Whether any of that works or not is hard to say. What you really need to do is work with your bank to ensure that this criminal company never accesses your money again.
Now, hopefully, by now you've already cancelled or blocked your checking account and alerted your bank to the unauthorized charges. You don't want this company having any further access to your funds. I reported them to the Attorney General of my state and I've been told the FBI is looking into the matter, too.
Apparently, no law exists for passive contracts... at least none that I'm aware of. If I somehow get your email address and a credit card number or bank account number (easy enough to do, I think), I can send you an email saying "I'm gonna take all your money. If you would rather I not do that, respond to this email"... and of course, since you don't know who I am, I will most likely end up getting caught in your spam filter where I will go unnoticed and therefore unresponded to... which means you're okay with me taking all your money, right?
Sigh. ###.
the same thing in essence happened to me ...just was charged twice 99.95 for a total of 199.90
This is straight up robbery, and fraud ...i have gone to the bank to try and remedy this mess, and have filed a complaint wit the internet crime complaint center
their web address is www.ic3.gov
trying to do a bbb complaint as well online about them but it seems that this company has multiple fronts for the [protected] # im just at a loss for words, i called the # and was spoken to, same as you with the bs about e- mail sent to me ...there were none... no refunds and hung up on ...how on earth is this company still doing business?
i did not agree to ant terms, kept hitting disagree to terms and could not get off the page after repeated attempts...finally i got out of it...hope i get my money back...and these people get arrested...my e mail is vinceabate13@gmail.com if you want to correspond on what can be done further to bring these frauders one step closer to the law and in jail...i just dont give up
Me too they took 99.95 about the same time.
I was just charged a 99.95 charge yesterday 2-13-10...Who are these people and how do I get my money back. Please someone e-mail me and let me know what to do. christina_walker247@yahoo.com, or please text me at [protected]. Thank you.
Atention all politician! Dispose of these crooks ASAP!
I don't know anything about these people (platinum Services), but I think the FBI or some other federal services should intervene to stop these thieves and apply appropriate punishment. Also refund our hard earned money. My account should be securely posted with no worry or lost sleep for an unauthorized ACH withdrawal.
i never gave you permission to take money out of my checking account you did 99.95 also was charge 37.50 .i never gave you the right to do that .if this is not fixed i will trun you in for frand. lisa belfiore please take care of what you owe me belfiore702@comcast.net
our bank told us just to call the cops and report these people for what they have done and go to the local bank branch and report this as fraud and they should put all the money that you had to pay for that one incident if not more so dont worry just contact the local police and your bank branch every thing will be fine.
T HEY TOLD ME THAT IF I DIDNT HAVE MONEY IN MY ACCOUNT THAT I COULDNT GET MONEY DEPOSITED IN MY ACCOUNT.
yes nancy the number wont do you any good because I called them and they would not tell me who or what they are. total scam.
They took $99.95 from my account without my knowledge or approval. I love the internet and the people and companies that scam and steal people's personal info and money.!
I am in the same situation...they took 99.95 out of my account now my balance is a -122.00...the number is [protected]...my bank is filing a dispute against this company as well...i contacted my bank and they gave me the telephone number to platinum services and the customer service person was very rude with me as well...
Platinum Services (or so they call themselves) took 99.95 out of my account! My family desperately needs this money. I have no idea who they are or how they can do this. It's fraud. The representaive was rude, the manager, ?, was rude and I want them to be held responsible. How do I do this?
fraud, s
they tried to take money from my account the minute i found out i put astop payment on it the same day they tried it