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We have purchased 2 refrigerators, a built in microwave, oven, dishwasher and many small appliances from this man. I have an issue with the installation that we paid $288 for on the installation of the dishwasher. We had to hire another person and it turned out it was never screwed into the brackets. One was found under the dishwasher and the other still attached. The installer cut the hose during installation and did not replace it. He also had a shorter hose then required and hooked the hot water hose to the cold water spicket as that was the one it reached. I have contacted the salesman on july 27, august 15th, august 17 and august 21 via text which he had responded to when we were buying. We have advised him to have the manager contact us or to provide his/her name, but nothing from him. At this point we have decided to file a small claims action in court as he is worthless to us. So we bought well over $10000,00 worth of appliances from pcr and this how your store treats us. If i do not hear back on this, i will file this monday in th eunion county court system. He knows we are looking at a temperpedic mattress and 2 large screen tv's. With service like he is providing, we will take our business elsewhere. So sad that i must write this complaint. I am mark pollachek in springfield, nj [protected].
