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PayPal Inc. Customer Care Service

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United States - 95131

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PayPal Inc. Complaints & Reviews

Paypal / Useless

Je
Jess on Oct 20, 2016
Used PayPal service when I ordered something from an online shop. I paid via PayPal because I heard a lot about them and thought that they were highly professional and reliable. Unfortunately I was scammed by the company I've ordered from and was not able to get my money back. So I contacted...

Paypal Inc. / I was scammed

Sc
scammedddd on Oct 4, 2016
Hi, I would like to file a complaint about someone namely: Sam Moses, address: 204 Koos De Larey St. Pretoria North, Gauteng, South Africa. I was scammed by him. He used a fake paypal account to me a payment for exchanged of an item that I have been already shipped to him last 09/20/16 via...

Paypal / Validation process

Sa
sammacd on Sep 1, 2016
I have been waiting more than two weeks for Paypal to validate my account. In the meantime I have no access to the money there. Can't help feeling that this is a rip-off. I have provided all the requested information (uploaded passport and copy of utility bill to prove my address) but have heard nothing more for over two weeks. THIS IS NOT ACCEPTABLE.

Paypal / No refund from Paypal after seller shipping illegal goods that were clones

Rs
rsvp7 on Aug 5, 2016
To Whom it may concern: I have sent several appeals to Paypal regarding this transaction. I informed the seller that his goods were illegal clones and not the products that he stated in his ads. The were second rate units that I paid $855.00 US dollars. He requested that I send them back...

Paypal / I'm extremely disappointed with PayPal

Ve
Veronica on Jul 22, 2016
PayPal is the biggest disappointment of the year! I used their service for years and they always were helpful but they've changed in a bad way. So I bought something online and used PayPal service for the payment. I did not receive my item and asked PayPal for help. They said they'll do...

Paypal / I'm very disappointed with PayPal!

Ma
Margen7399 on Jun 16, 2016
I have been using PayPal for about 10 years now and they were always helpful and nice. But my last online shopping experience turned up to be a real nightmare and when I needed some help from PayPal they refused to do anything. Must say that was the biggest disappointment ever. I placed a big...

Paypal / Very disappointed with PayPal!

Da
Darek on May 23, 2016
I have ordered an item and wanted to return it back because it was broken. First of all I contacted the store and they agreed to refund me, so I sent the item back via USPS. When they received the package I got a notification email from USPS. Days passed but there was no refund, so I...

Paypal, Inc. / Credit card and debit card processing and transferring money

De
DELTASKYMILESMEMBER on May 3, 2016
Paypal. Inc. Is Far From Being As Honest And Fair As They Used To Be! Back around my birthday, believe it or Not which was on Saturday, February 13, 2016, I tried to send my contractor a payment via Paypal and it would Not go through... I sent out numerous complaint letters to find out Why it...

Paypal / Awful customer service!

Pa
Patricio on Mar 8, 2016
I used PayPal many times and must say that their customer service is an absolute joke! Calling PayPal to resolve an issue is a total waste of time. Their reps are really unprofessional, they cannot even answer a simple question! All you will get is a confused agent who cannot provide any...

Paypal / Return Shipping on Us (will not honor)

Re
Reviewer25282 on Feb 17, 2016
I submitted a return shipping on Feb 3 after sending the item back Jan 30th. They had a program in effect October through Jan 31 then continued it Feb 1, 2016 to Dec 31 2016. Long story short after jumping through a ton of hoops by Tellus International (their claims processors) they are...

Paypal / Awful customer service.

Mo
Mori on Feb 1, 2016
I bought some items on eBay back in November and had used PayPal to buy them. Items I received were damaged. Total cost was just under $250 and items were shipped in two separate packages from the same seller. Long story short, I emailed the seller, he went into denial about defective part...

Paypal / No buyer protection!

Da
Dana on Jan 25, 2016
My sister purchased an item from a seller on FB and used PayPal. When she did not receive anything she complained and the seller gave PayPal a tracking number. My sister had some private messages with that seller on FB and those messages was a proof that he never even shipped the item. She...

Paypal / Fees and customer service.

Re
Reviewer48077 on Nov 28, 2015
This is what I sent to the customer service at paypal-prepiad. Hello. I am having a problem with some fees. I noticed that I had a negative balance of $6. on my pre-paid card. That was the Debit: Plan Fee, Generic Account Subscription Fee, that I incurred during time that I didnt use my...

Paypal Inc. / Payment security

Lu
I was attempting to buy something through eBay and pay with my PayPal account. When I finished paying for the item, I received an email from PayPal with the debt information for my purchased. However, eBay sends me a note saying they didn't receive any payment and told me to complaint with...

Paypal / Online payment process

Ge
gettingthru on Oct 4, 2015
When making a purchase, you may want to think twice before using paypal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item...

Paypal / Extras MasterCard Rewards Card

Bd
B_D on Oct 2, 2015
PayPal tricked me into applying my reward toward PayPal credits which are worth less than points applied to gift cards. The website automatically applies points to your PayPal with no, purchase review, add to cart, or purchase confirmation. I did see that my points had been decreased when...

Paypal Credit / Account creation

Ji
Jimmy D22 on Aug 14, 2015
1) I received a bill from Paypal Credit that totally stumped me. I made a fraud call to them. Later I examined my American Express account registered with Paypal only find that they didn't put the charge on my registered American Express card, but opened a Paypal Credit account. The...

Paypal Inc / Request to Release My Funds

Be
Bernadette E. on Apr 1, 2015
I am writing to seek an assistance in filing an appeal with Paypal. I recently received an email stating that they will held my fund for 180 days and I am not allow to withdraw any amount. I sold an items on Ebay, it was legally and confirmed purchased, all transactions requirement...

Paypal And Ebay / Condoning FRAUD

Ca
CAMLD on Mar 31, 2015
I bought a fish on eBay on March 24, 2015 and it arrived sick. I have an email from the seller admitting that the fish WAS sick when he sent it. I bought a fish on eBay on March 24, 2015 and it arrived sick. I have an email from the seller admitting that the fish WAS sick when he had sent...

Www. Paypalvcc.com / I haven't received access to my card

Ca
Camille on Dec 27, 2014
I paid money for the virtual credit card on the website www.paypalvcc.com. After that I haven’t received any access to the card info and the rep started to tell me some bullshit. WTF? I was sick of the promises and blah-blah, but the rep only told to be patient and wait more time. I...

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