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PayPal Inc. Customer Care Service

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San Jose
United States - 95131

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PayPal Inc. Complaints & Reviews

Paypal - California, San Jose / Very disappointed with PayPal!

Darek on 2016-05-23
I have ordered an item and wanted to return it back because it was broken. First of all I contacted the store and they agreed to refund me, so I sent the item back via USPS. When they received the package I got a notification email from USPS. Days passed but there was no refund, so I...

Paypal, Inc. - California, San Jose / Credit card and debit card processing and transferring money

Paypal. Inc. Is Far From Being As Honest And Fair As They Used To Be! Back around my birthday, believe it or Not which was on Saturday, February 13, 2016, I tried to send my contractor a payment via Paypal and it would Not go through... I sent out numerous complaint letters to find out Why it...

Paypal - California, San Jose / Awful customer service!

Patricio on 2016-03-08
I used PayPal many times and must say that their customer service is an absolute joke! Calling PayPal to resolve an issue is a total waste of time. Their reps are really unprofessional, they cannot even answer a simple question! All you will get is a confused agent who cannot provide any...

Paypal - California, San Jose / Return Shipping on Us (will not honor)

Reviewer25282 on 2016-02-17
I submitted a return shipping on Feb 3 after sending the item back Jan 30th. They had a program in effect October through Jan 31 then continued it Feb 1, 2016 to Dec 31 2016. Long story short after jumping through a ton of hoops by Tellus International (their claims processors) they are...

Paypal - California, San Jose / Awful customer service.

Mori on 2016-02-01
I bought some items on eBay back in November and had used PayPal to buy them. Items I received were damaged. Total cost was just under $250 and items were shipped in two separate packages from the same seller. Long story short, I emailed the seller, he went into denial about defective part...

Paypal - California, San Jose / No buyer protection!

Dana on 2016-01-25
My sister purchased an item from a seller on FB and used PayPal. When she did not receive anything she complained and the seller gave PayPal a tracking number. My sister had some private messages with that seller on FB and those messages was a proof that he never even shipped the item. She...

Paypal / Fees and customer service.

Reviewer48077 on 2015-11-28
This is what I sent to the customer service at paypal-prepiad. Hello. I am having a problem with some fees. I noticed that I had a negative balance of $6. on my pre-paid card. That was the Debit: Plan Fee, Generic Account Subscription Fee, that I incurred during time that I didnt use my...

Paypal Inc. / Payment security

I was attempting to buy something through eBay and pay with my PayPal account. When I finished paying for the item, I received an email from PayPal with the debt information for my purchased. However, eBay sends me a note saying they didn't receive any payment and told me to complaint with...

Paypal / Online payment process

gettingthru on 2015-10-04
When making a purchase, you may want to think twice before using paypal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item...

Paypal / Extras MasterCard Rewards Card

B_D on 2015-10-02
PayPal tricked me into applying my reward toward PayPal credits which are worth less than points applied to gift cards. The website automatically applies points to your PayPal with no, purchase review, add to cart, or purchase confirmation. I did see that my points had been decreased when...

Paypal Credit - Georgia, Atlanta / Account creation

Jimmy D22 on 2015-08-14
1) I received a bill from Paypal Credit that totally stumped me. I made a fraud call to them. Later I examined my American Express account registered with Paypal only find that they didn't put the charge on my registered American Express card, but opened a Paypal Credit account. The...

Paypal Inc / Request to Release My Funds

Bernadette E. on 2015-04-01
I am writing to seek an assistance in filing an appeal with Paypal. I recently received an email stating that they will held my fund for 180 days and I am not allow to withdraw any amount. I sold an items on Ebay, it was legally and confirmed purchased, all transactions requirement...

Paypal And Ebay / Condoning FRAUD

CAMLD on 2015-03-31
I bought a fish on eBay on March 24, 2015 and it arrived sick. I have an email from the seller admitting that the fish WAS sick when he sent it. I bought a fish on eBay on March 24, 2015 and it arrived sick. I have an email from the seller admitting that the fish WAS sick when he had sent...

Www. Paypalvcc.com / I haven’t received access to my card

Camille on 2014-12-27
I paid money for the virtual credit card on the website www.paypalvcc.com. After that I haven’t received any access to the card info and the rep started to tell me some bullshit. WTF? I was sick of the promises and blah-blah, but the rep only told to be patient and wait more time. I...

Www. Paypal2skrill.com / They took fake double charge from me

linaxus on 2014-11-16
Scam, scam, scam. I haven’t ordered from the company www.PayPal2Skrill.com, but these bastards took bogus charge from me. They charged me for $25, but they took this sum twice. WTF? I don’t have a lot of money, so I really want to get this sum back. I wonder if there are...

Ccb / Bml Paypal Bill Me Later / Hard credit check without my authorization

GabbyT922 on 2014-11-08
I also had this problem I didn't realize I was applying for credit through Bill me later since I already had PayPal using my Bank. I thought you had to do something with Bill Me Later so I mistakingly went on thinking it was an update for PayPal. Very angry this is such a misleading...

Paypal Credit / Fruad

Z. Limbrick on 2014-10-14
Ref. Number 14817190910: My mother-in-law passed away Feb. of this year from cancer. My husband and I have been getting letters in the mail addressed to her where someone is attempting to get credit in her name as of August and September of this year. I am not sure to contact but we will...

Paypal - California, san jose / paypal is a scam and stole almost 9000 from me

cfernandezap66 on 2014-09-13
I sold a watch on ebay for 8650 dollars and sent the item to dubai tracking number LK180240226US.. According to USPS the item was givin to the customs of the country and the watch was delivered and because dubai only has PO BOX it wont show delivered it will only show as far as item wa...

Paypal / Not informing of security breach

slynn1 on 2014-06-04
I have used Paypal to buy many products for myself, as well as my family. It is convenient, and a secure way to make online purchases. Today, I wanted to make a payment on a product I am making payments on, and I could not gain access to my account. I tried to use my secure questions, but...

Paysafecard - Paypal.com / Scam, stolen money

Michin on 2014-03-08
I used the website www.paysafecard-paypal.com in order to exchange money. I communicated with the guy and he was really helpful. But after several days, I found out that this bastard charged me for $75. I tried to reach him, but it was impossible. Total scam, be aware and don’t...

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