Parts People
reviews and complaints

I jus' got a new power jack for my Dell Inspiron 15 (5555) from Parts People (parts-people.com). I was worried 'bout gettin' a 3rd party part, but they had refurbished Dell parts that didn't cost an arm and a leg like Dell does.

I watched their how-to video and replaced the jack myself last night. It was easy peasy and now my computer feels like it's brand spankin' new again. The site was easy to use and I found what I needed quick. They even had upgrades and more how-to videos. I'd definitely use 'em again.

I had a bit of a problem with Parts People's website when I tried to order a screen for my laptop. It wouldn't recognize my service tag or express service code, so I had to rely on the website's information that the screen was for a Studio 1737. Unfortunately, when the screen arrived, it turned out to be the wrong one. I was pretty disappointed, especially since it would have cost me more to return it than to just buy a new one from another vendor.

The screen I received was the WU316 Dell Studio 1737 / Precision M6400 RGB LED 17" WUXGA LCD Screen from LG Philips, which cost $79.95. I wish I had been able to get the right screen from Parts People, but I guess sometimes things just don't work out the way you want them to.

Overall, I think Parts People has a good selection of laptop parts and accessories, but their website could use some improvement. It's frustrating when you can't get the information you need to make an informed purchase, and it's even more frustrating when you end up with the wrong product. I hope they can work on fixing these issues so that future customers don't have the same problems I did.

I was lookin' for this Dell laptop sleeve that I lost on a biz trip to Crete Greece like 2 years ago. I been searchin' all over the place, even on Google, but I couldn't find it in any of them big stores or even on the Dell Store. But then, I stumbled upon Parts People (parts-people.com) and they had it! I was so stoked, I couldn't believe it. I ordered it right away 'cause I needed it ASAP.

When I got the sleeve, I was so happy 'cause it was the real deal. It was the genuine Dell laptop sleeve that I lost in Crete. I was so relieved that I finally found it after all this time. These guys at Parts People really know their stuff. They got the goods that you can't find anywhere else.

I gotta say, I'm really impressed with the service I got from Parts People. They shipped my order real fast and I got it in no time. And the quality of the product was top-notch. I'm definitely gonna keep on shoppin' with them for all my Dell needs. They got everything you need to keep your Dell runnin' like a champ.

So, if you're lookin' for some quality Dell parts, then Parts People is the place to go. They got the goods and they know how to deliver. Keep up the good work, guys! You got a customer for life in me.

So, I recently got a part from Parts People and I gotta say, it wasn't the solution to my laptop problem. It turns out that the motherboard is the real culprit here. But hey, that's not the fault of Parts People. I'm sure the part I got was top-notch quality, it just wasn't the one I needed.

Now, let's talk about the shipping. The part was shipped via USPS and it was a tiny little thing that could fit in a letter size package. But here's the thing, it was almost 5 days overdue! Can you believe that? USPS kept saying it would arrive the next day, but that never happened. This is the third time in the last 2 weeks that I've had a package shipped via USPS and every single time it's been late. And let me tell you, only one of those packages was from Parts People.

Despite the shipping mishap, I'm still giving Parts People a 4 out of 5. Like I said, the part was probably great, it just wasn't the one I needed. And I'm taking off one point for the shipping via USPS. But hey, that's just how it goes sometimes, right? Overall, I'd still recommend Parts People for your laptop part needs.

I've been using Parts People for a while now and I gotta say, it's been a real lifesaver. I've ordered from them a bunch of times and every time, I've gotten the right part super quick. They always keep me in the loop about shipping and billing too, which is great. The site itself is really easy to use and has everything I need to fix up my laptop.

Honestly, I was pretty nervous about trying to fix my laptop on my own at first. Dell wouldn't honor their warranty and wanted to charge me a ridiculous amount of money just to install a tiny little piece of hardware that cost like 40 bucks. But thanks to Parts People, I was able to get the part I needed and fix my laptop myself. And not only that, but I've been able to upgrade two more laptops with parts from this site too.

Overall, I'm really happy with Parts People. They've saved me a ton of money and made it easy for me to keep my laptops running smoothly. If you're looking for a reliable source for laptop parts, I definitely recommend checking them out.

I gotta say, I was pretty impressed with Parts People. I ordered a video card from them and it worked like a charm, but the darn thing was just too big to fit under my computer cover. So, I shot them an email and gave them a call as soon as they opened up shop at 10am CT. And get this, they had already read my email that I sent just before 10am CT! Talk about being on top of things.

Anyway, they sent me the right part for free and even covered the return shipping for the wrong part. No questions asked. Now that's what I call customer service. I'll definitely be doing business with these guys again. The people on the phone were super friendly and I didn't have to wait on hold forever like with some other companies. I give them a solid 5 stars for their service.

And get this, the video card only cost me less than 40 bucks! I mean, that's just amazing. So, if you're looking for some computer parts, I highly recommend checking out Parts People. They'll take care of you.

I had a problem with my Inspiron laptop - the touch screen and upper lid assembly needed to be replaced. I tried to get the parts from Dell, but they were out of stock. I looked on Ebay, but the prices were too high, even for used parts. Then I found Parts-People. They had new, genuine parts at prices that were fair and reasonable. I was impressed with their selection and their prices.

What really impressed me was their computer model parts search engine on their website. It made finding the right parts incredibly easy. I didn't have to spend hours searching through different websites and catalogs. I just typed in the model number of my laptop and the search engine did the rest. It showed me all the parts that were available for my laptop, and I was able to find the ones I needed quickly and easily.

I was also impressed with the customer service at Parts-People. They were friendly and helpful, and they answered all my questions quickly and professionally. They even gave me some tips on how to install the parts myself, which saved me some money on labor costs.

Overall, I was very satisfied with my experience at Parts-People. They had the parts I needed at fair prices, their search engine made finding the right parts easy, and their customer service was excellent. I would definitely recommend them to other IT professionals and anyone else who needs computer parts.

Parts People is a great place to go if you need replacement parts for your laptop. I found out about them from my school's IT department when I needed to fix my Dell Latitude E6430. I had to replace the fan, power adapter, and battery, and all of these parts were easy to find on their website. All I had to do was input the service tag and all of the compatible parts were listed.

The prices were reasonable, but I did find that the batteries were a bit expensive. I decided to go elsewhere for the battery, as I found some that were cheaper. However, the batteries listed on Parts People's website were all official DELL batteries, so I'm sure they would have been of good quality. I just wanted to save some money.

I was able to replace the fan with the help of Parts People's tutorial videos. They were very helpful and made the process easy to understand. After replacing the fan, my laptop seems to be working like new again! I'm very happy with the service I received from Parts People and will definitely be returning if I need any more replacement parts in the future.

Overall, I would highly recommend Parts People to anyone who needs replacement parts for their laptop. The website is easy to use, the prices are reasonable, and the tutorial videos are very helpful. If you're looking for a reliable source for replacement parts, look no further than Parts People!

I usually buy my electronics from Amazon or B&H, but when my friend needed her computer fixed, I had to look for a different site. I tried my usual go-to sites, but I couldn't find the right parts. So, I did what any normal person would do and Googled the part number. That's when I stumbled upon Parts-people.com.

At first, I was a bit hesitant to trust the site. I mean, it's not one of the big names like Amazon or Best Buy. But, I decided to give it a shot and boy, am I glad I did! Parts-people had the exact part I needed, and it was the only site that did. I was impressed.

One of the things I really appreciated about the site was the field where I could enter my computer's service tag to see if the part was compatible. It saved me a lot of time and hassle. Plus, the shipping speed was really good. Although there is no free shipping option, it was fairly cheap and definitely fast enough for computer repair turnarounds.

The only downside was that it wouldn't accept my debit card. It could only take a credit card. That was a bit annoying, but I managed to work around it.

Overall, I'm very pleased with my experience with Parts-people. It's not the most well-known site out there, but it definitely delivers. I would recommend it to anyone looking for computer parts.

I recently purchased a motherboard from Parts People (parts-people.com) and I must say, I was relieved when I finally got my laptop running again. The old motherboard was causing the video signal to not show up on the LCD screen, but it worked on an external monitor. After installing the new motherboard, I was ecstatic to see that the problem was fixed. However, my excitement was short-lived when I realized that the WiFi wasn't working.

I didn't have this problem before, so I removed the motherboard to investigate. It turns out that the switch that turns the WiFi on and off was broken. I couldn't believe my luck. I was left with a dilemma: did I damage it myself while installing the board, or was it broken when it arrived? To be honest, I don't know. I certainly didn't force the board into place, as there was no need to. The little switch is located at the corner of the board that is closest to the fan, and it's not really protected like it would be if it were in the middle of a board's side.

Despite my frustration, I'm trying to swap the bad switch from the new board with the good one from the old board. It's not an easy task, let me tell you. But I'm determined to get my laptop fully functional again.

The lesson I learned from this experience is to check your parts carefully before installing them. It's important to make sure everything is in working order before you start the installation process. Overall, I would recommend Parts People for their quality parts and fast shipping. Just make sure to double-check everything before you start the installation process.

So I went to Parts People (parts-people.com) to see if they could help me out. I gotta say, I was pretty impressed with their selection of parts. They had all kinds of stuff for all kinds of machines. And the prices were pretty reasonable too.

Anyway, I found the backlit keyboard I was after and ordered it. It arrived pretty quickly, which was nice. But when I installed it, I still had the same problem. No workie.

I was pretty frustrated at this point, but I decided to give Parts People a call and see if they could help me out. The guy I talked to was really friendly and helpful. He asked me a bunch of questions about my machine and the keyboard, and then he suggested a few things I could try.

Long story short, I was able to get the keyboard working thanks to the guy at Parts People. I gotta say, I was really impressed with their customer service. They went above and beyond to help me out, and I really appreciate it.

Overall, I would definitely recommend Parts People to anyone looking for computer parts. They've got a great selection, reasonable prices, and excellent customer service. Just make sure you double-check that the part you're ordering is compatible with your machine!

Parts People is a pretty good website to get your laptop parts from. I ordered a lid hinge from them and it came in a timely manner. However, when I got it, one of the hinges wasn't working. But, I was able to replace it with one of my old hinges that was still functional. It was a bit of a bummer that I had to do that, but at least I had a spare hinge laying around. Overall, I would say that Parts People is a decent place to get your laptop parts from.

I was pretty ticked off when I got my package from Parts People. I ordered a new laptop battery for my Dell Inspiron and they sent me one for a totally different model. Like, what the heck, man? I double-checked the website and I know for sure I clicked on the right one. It had a picture and everything. But nope, they still messed it up.

I had to call customer service to get it sorted out. The lady on the phone was nice enough, but it took forever to get through to her. And then she had to transfer me to someone else who could actually help me. It was a whole thing.

Anyway, they finally sent me the right battery and it seems to be working fine. But I'm still pretty annoyed that I had to go through all that trouble. I don't think I'll be ordering from Parts People again anytime soon.

So, I recently ordered a replacement power jack from Parts People (parts-people.com) for my laptop. The good news is that the jack I received was the correct one. The bad news is that when I took apart my laptop to install it, I found that the connecting cable was only about 1.5 inches long. The one in my laptop was about 4 inches long, so it wouldn't work. I was pretty bummed about this, so I sent an email to Parts People to let them know what was going on. Unfortunately, I haven't heard back from them yet.

Overall, I'm pretty disappointed with my experience with Parts People. I was really hoping that the replacement power jack would work, but it seems like there was some kind of mix-up with the cable length. I understand that mistakes happen, but it's frustrating that I haven't received any kind of response from the company. I'm not sure if I'll order from them again in the future, but I'll definitely be more cautious if I do.

In terms of the website itself, I found it to be pretty easy to navigate. The ordering process was straightforward, and I was able to find the replacement part I needed without too much trouble. However, I did notice a few spelling and grammar errors on the site, which made me a little wary. It's always a bit concerning when a company doesn't take the time to proofread their own website.

All in all, I think Parts People has some potential, but they definitely need to work on their customer service and attention to detail. If they can improve in those areas, I think they could be a solid option for people looking for replacement parts for their electronics.

So, I ordered a computer cord from Parts People (parts-people.com) for my Dell Laptop. I paid a higher price to make sure it would work with my laptop. The delivery was packed safely and arrived right on time. However, I was disappointed with the item because it overheats.

I haven't complained about it because I am disabled and have no way to get to the post office to return it. It's frustrating because I really needed a reliable cord for my laptop. I wish the product had worked properly, but unfortunately, it didn't.

Despite my disappointment with the product, I appreciate the timely delivery and safe packaging. It's important to me that my orders arrive on time and in good condition. I hope that Parts People can improve the quality of their products in the future so that customers like me can have a better experience.

Overall, I would recommend Parts People for their reliable delivery and safe packaging, but I would caution customers to be aware of potential product issues. It's important to thoroughly research products before purchasing them to avoid disappointment.

So, I went to Parts People (parts-people.com) to get a new keyboard for my laptop. The delivery was pretty quick, which was good. But when I opened the package, I realized that the keyboard didn't come with a ribbon cable. I was a bit bummed out about that because I had to take out my old ribbon cable and reuse it with the new keyboard. It would have been nice if the keyboard came with a cable, you know what I mean?

Anyway, I decided to order a replacement cable from Parts People. But even after I got the new cable, I'm still having some problems with my laptop. I'm not sure if it's because of the cable or something else. I'm gonna have to take it to a repair shop to get it checked out.

Overall, I think Parts People is an okay website to order from. They have a decent selection of laptop parts and the delivery was fast. But I wish they would include all the necessary parts with their products. It would save me a lot of time and hassle.