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OurFamilyWizard
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1.0 3 Complaints
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OurFamilyWizard Complaints 3

ComplaintsBoard
A
5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OurFamilyWizard "co-parenting" app

Thieves, extortionists, and liars.

Tried to open an account with them. They took my money and applied it to my ex-wife's account. Then they claimed to be unable to find my payment since it wasn't on my account. This is not some misunderstanding. I have provided the payment tracking information from my bank. Their support is smarmy and dissembling and continues to claim to be unable to find my payment. This company claims to help couples avoid abusive behavior but itself blatantly lies to customers.

I say "extortionists" because their business model revolves around getting the courts to force people to use their service. They have a monopoly and it shows in their profoundly rude approach to customer service.

The claims of what their product does are obviously absurd. Only a complete [censored] could believe that this product would in any way actually help someone. Its advertised utility is that it saves messages. News flash: ANY IDIOT CAN SAVE MESSAGES. In fact, your e-mail automatically does this unless you delete the messages, and why on Earth would you do that if you want to save them? The testimonials online reek of falsehood; obviously the pseudonymous fantasies of their marketing team.

Avoid at all costs. There is certainly some kickback scheme whereby this company is paying to have broken families forced into doing business with them.

Desired outcome: The company should not be in business. Anyone working there should realize they are contributing to the destruction of decent society. Failing that, a refund would be the minimum to give these gangsters some veneer of legitimacy.

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G
5:54 am EDT

OurFamilyWizard Parenting communication app'

I do not trust our family wizard and will never use it again (I stopped ~` 2/28/2020), no matter what my wife and attorney try to force me to do. I would not have enrolled in OFW. If I knew they would roll messages I deleted in the sent box before my estranged wife "viewed them" right back into her inbox. I was stupid and naive enough to trust OFW. I mistakenly thought, like calling an email back in outlook, that OFW. Had a fair safeguard to help a frustrated dad and husband recall a critical message. Instead the hand full of "bad day" messages I had deleted, were recycled back in and used by my wife and attorney in court docs. That is very deceptive and shameful OFW! Please place a red flag notice on your web site to inform users when they send a message they can not recall it.

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2:36 am EDT

OurFamilyWizard I know that I will win the case if I would like to open the case.

Ourfamilywizard.com site made bad things to all members of my family. Everything is documented on the site and I never have to worry about the other parent "not getting" my messages. I know that I will win the case if I would like to open the case.

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Is OurFamilyWizard Legit?

OurFamilyWizard earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds OurFamilyWizard to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, OurFamilyWizard is known for their high standards and safety. If you're thinking about dealing with OurFamilyWizard, it's wise to check how they handle complaints.

We found clear and detailed contact information for OurFamilyWizard. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

OurFamilyWizard has claimed the domain name for ourfamilywizard.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ourfamilywizard.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ourfamilywizard.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up OurFamilyWizard and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to OurFamilyWizard. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of OurFamilyWizard complaint handling

OurFamilyWizard reviews first appeared on Complaints Board on Jul 25, 2013. The latest review "co-parenting" app was posted on Oct 4, 2022. OurFamilyWizard has an average consumer rating of 1 stars from 3 reviews. OurFamilyWizard has resolved 0 complaints.
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  1. OurFamilyWizard Contacts

  2. OurFamilyWizard phone numbers
    +1 (763) 755-9991
    +1 (763) 755-9991
    Click up if you have successfully reached OurFamilyWizard by calling +1 (763) 755-9991 phone number 0 0 users reported that they have successfully reached OurFamilyWizard by calling +1 (763) 755-9991 phone number Click down if you have unsuccessfully reached OurFamilyWizard by calling +1 (763) 755-9991 phone number 0 0 users reported that they have UNsuccessfully reached OurFamilyWizard by calling +1 (763) 755-9991 phone number
    +1 (952) 548-8120
    +1 (952) 548-8120
    Click up if you have successfully reached OurFamilyWizard by calling +1 (952) 548-8120 phone number 0 0 users reported that they have successfully reached OurFamilyWizard by calling +1 (952) 548-8120 phone number Click down if you have unsuccessfully reached OurFamilyWizard by calling +1 (952) 548-8120 phone number 0 0 users reported that they have UNsuccessfully reached OurFamilyWizard by calling +1 (952) 548-8120 phone number
  3. OurFamilyWizard emails
  4. OurFamilyWizard address
    1302 Second Street Northeast Suite 200, Minneapolis, Minnesota, 55413, United States
  5. OurFamilyWizard social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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