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NuWave Customer Care Service

NuWave, LLC

1795 Butterfield Rd. Ste A
Libertyville
Illinois
United States - 60048-1227

Customer Support Phone Numbers

Fax:
1 847 775 8131 0 0
 

NuWave Complaints & Reviews

NuWave - Texas, San Antonio / Nuwave oven pro

Re
Reviewer18293 on 2015-10-26
I purchased the nuwave in February and it stopped working and I want a new one since it is on warranty but no one in customer service is helped since I bought it through the infomercial. I really like the product and just want to have it replaced

NuWave / Rip off

Re
Reviewer91610 on 2015-10-09
I saw the commercial on tv, 3 payments of 39.95 I thought it seemed like a good deal. Also it was free shipping, should have been a total of 119.85 NOT I was charged 229.65 and did not receive everything I was suppost to get, so I returned the product back to the company it cost me another...

NuWave Oven / Nuwave Pro

Al
Alice Lanctot on 2015-09-25
I purchased the nuwave from As Seen On TV store in Ocala Jan 2 2015. Website shows 1 year warranty. The cooking element didn't shut off as it shows on TV so I called. I was asked for proof of purchase and to register which I did. The head was replaced and it worked well. Then the plastic dome...

NuWave / Scam

Ri
RIP OFF ELDERLY PEOPLE on 2014-06-18
Biggest scam ever! They record your first phone call and any calls after trying to cancel they claim you never made any calls. When calling customer service they give you a website name to cancel with and it does not exist! They keep charging your card monthly and then charge you over $120...

Precision Nuwave Cooktop / Received damaged product

Md
MDoz on 2013-05-18
I’ve purchased Precision NuWave Cooktop but it arrived damaged. I explained situation to the seller but they refused to refund me even though I’ve got all the evidence. Now I’m stuck with broken product and no way of getting my money back... what a shame. 1755 Butterfield Road...

Nuwave Pic, Precision Induction Cooktop - Illinois, Libertyville / FALSE ADVERTSMENT

Re
Regina Witomski on 2013-05-06
They advertise in TV stating that when you purchase the Nuwave PIC precision induction cooktop for: 3 payments of 33.33 you receive a FREE BONUS - to include a - 3.5 qt stainless stell pot with Lid; a Stainless Steel Steamer Baske; a 9 piece Deluxe Fondue KIT, a 9" Perfect green Omelet...

NuWave Hearthware / No cookware for the two cooktops

Lo
LoWIQ on 2013-02-27
I ordered induction cooktop from NuWave Hearthware, carrying cases and grill which was a buy one get one free offer including an assortment of cookware for free. They shipped everything except the cookware for the two cooktops. I've tried since then to contact them by phone and email but they are quiet.

www.MyNuWaveOven.com / failed to send free stuff and want answer emails

Fc
fcook on 2012-12-29
I ordered from them and part of the promotion was free pans and pots just pay shipping. They shorted me a pan and will not respond to my e mails they sent no explanation or anything just no free frying pan!! If you want what you order don't buy from these guys

Ibc Nuwave / Overcharged

Kr
Kristy Boatright on 2012-11-29
I run against Ibc Nuwave ad on the internet and ordered the $10.00 special on TV. But they charged my acct: $38.69. And as of 11/29/2012 I still haven't been able to contact anyone about the overcharge & being refunded the difference.

NuWave Oven / bait and switch on color

Zc
zcustomer on 2012-10-16
Ordered NUWave Pro Oven, in the pictures on website and during the order process the only oven shown was black. There is no option during ordering to choose a color. The one we got was white. Called to complain - can't get through after a few minutes on hold the recording says sent a...

PIC Cooktop Nuwave / explained my problem I heard tones on the other side

Je
Jeremy Boucher on 2012-08-02
I purchased 2 complete sets of BOGO COOKTOP from PIC Cooktop Nuwave. They sent me only one set and some details from the other. I was astonished! I called them and when I explained my problem I heard tones on the other side. Well, I ‘ll try to call one more time and my next call will be to police office.

NuWaveCooktop - Kansas / Has not return my money

An
Anita Dominguez on 2012-07-31
The NuWave would not work with my pots&pans so I returned it. I mailed it back on July12, 2012 and they still have not credited my credit card. I tried their phone number and can't get through. I don't know what else to do. Can you help me? Thank You, Anita Dominguez anitadlady1@aol.com

Nuwave infrared oven - Illinois, Libertyville / No response from customer service

Ge
Gene Marchione on 2012-07-29
Dome is cracked with normal household use.Expected replacement of dome, since I was covered under the warranty for one year.I spoke to a young lady named 'Gloria', who gave me an order number, and said she would call back to confirm.The order number she gave to me on the phone I...

NuWave PIC / I have tried to reach them via phone, but no luck

We
Werman on 2012-07-20
I had ordered the Precision plate, 2 for 1 deal. When I received one plate and tried it found out it would not work on my stainless steel cookware. I called immediately, the woman was very congenial, assigned an RMA number and canceled the 2 for 1 order. My bank statement showed a withdrawal...

NuWave Oven / Crock of Bull

Br
Brally on 2011-02-23
These people are crazy. My credit card is stolen and these people send me an email that I have ordered this thing and they want to charge me shipping when I refused the delivery. The person that stole the card was a member of the family and was not authorized to make purchases. The product...

NuWave Oven / Shipping & Handling Rip-Off

Ke
Kenny50 on 2011-02-22
4 payments of 39.95+SH but wait order today @ 3 payments 39.95 and get 3 additional items for free you pay shipping & handiling of 29.95 on each item so you pay 29.95x4=119.80 no wonder they hold the 39.95 back.DO NOT DEAL WITH THIS COMPANY S&H DOES NOT COST THAT MUCH unless you just...

NuWave Oven / Do not order from Nuwave site!!

Nu
NuwaveLoser on 2011-02-15
I just went to the Nuwave Oven site and was so excited to order. While the order process was going through I tried to use the back button to change something I did not want. BAD MOVE. page expired and I was half way through the order! So, then I went back into the site, thinking well the...

NuWave Oven / On top of mailing charges added extra 30.00$

Lr
Lrwilliams04 on 2011-02-15
Nu wave oven television shopping special.sounded great must have the whole pkg. @ 3 payments of 39.95.00$ as advertised we gave all of our personal information name, address, email, visa#, agreed to mailing charges, at the very end to close the deal they add a extra 30.00 dollars to ship...

NuWave Oven / Scam Artists

Fr
FrequentOnlineShopper on 2011-02-15
I was so excited about this product when I saw it on tv. It seemed so affordable, too. HA! Don't fall for that trap. I am NOT new to online shopping. I do probably 75% of our non-grocery shopping online. The online site does NOT give a confirmation or review page. You end up with an...

NuWave Oven / Elderly rip off

Pa
Pam Robinson on 2011-02-02
My father is 76 years old and suffering from dementia. He placed an order for the nu wave oven and all of the accessories. We were quite surprised when it showed up in the mail with a bill amount of $250.00 There is no way nu wave should have accepted this order. From just speaking to my...

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