Nedbank review: Nedbank / gla attorneys

I had a credit card with NEDBANK which my husband was paying on my behalf, i stopped using NEDBANK and my hubby thought i had also paid uo the credit card, nontheless i was not sent section 129 letter and was only aware of this when contacted by GLA attorneys, aware of the problem i endeavoured to make payments of R 5000 pm, my capital amount was R70620.00 and after R17500 in payments my account as per statement from GLA Attorneys is R 67000.00. Almost 82% has been allocated to "adjustments", GLA has since November been waiting for NEdbank to supply a detailed satement as to where my money has gone, still waiting. I sent NEDBANK an email to [protected]@nedbank.co.za on the 04-Jan-24 and many many emails since then and still no reply. Cannot believe the incompetence. NEDBANK ARE THIEVES...I plan to go and see the NEDBANK branch manager and if i dont get any results, i am going on a full blown social media rampage, i will name and shame all their executives, they actually have some Harvad gradutes in their legal dept. lets see how they like it when i name and shame.