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Dear Sir / Madam,
I would like to make a complaint on my air cond compressor. It has a knocking sound when I switch on my air cond. I went back to your service centre (Kia PJ Redcube), your staff told me cannot be claim and rejected to submit the complaint to you due to I'm not going back to Kia service my car anymore. I have a question now, is it I change my oil filter and engine oil will affect the air cond compressor? My compressor never get touch or remove by anyone. I think if there is a warranty sticker, it still nicely stick there. I really hope that you can solve my problem. I fully support Kia before, I've introduce at least 5 friends to buy Kia. Please give me a reply as soon as possible.
Thank you.
If you do not send your car for periodic service by the authorized Kia service centres, then the warranty will void. This is stated in the terms and conditions of the warranty. I hope your salesperson did advised you earlier. Who knows you send your car to some dodgy service centres.