MyLife
Reviews and Complaints

I was curious looked for the free trial... Did not want this because most isnt me and im terminally ill so who cares who I am. But they charged me 2 times in one day

Must need a class action suit... These people are not honorable and by law you can make anyone take off your personal info.. Now I cant pay my utility bills... The federal trade commission says this is a scam

My account expired and cannot speak to an agent and only get a recorded computer message about email. I have sent 4 emails under 12 hours about my account and to see if any deals. I am not getting any response with anything. Now I am point I want my money back since I cannot get access to what I need without paying yet again for the same service I had before at one price. This is the worse company to get help, has become a rip off.

I googled my name out of curiosity and they have put all my private information on this site! Including my birthday! I need them to remove this immediately. I did not give permission for them to put everything from my address, other names used, DOB, pictures and so much more information I do not want all over the internet. They have information about my relatives and their locations. They have put places that I've lived, my age, my jobs. This should be illegal to do this and not sure what purpose it serves to expose someone in this way. They did not obtain my permission and anyone could use this information to pretend they are me and scam people or apply for credit or make contact with people that I know pretending to be me.

I was charged twice via PayPal on April 2, 2024. One charge was 24.95; the other 155.40. As soon as I saw the charges, I tried to contact MyLife.com, but have not been able to reach them. The phone numbers [protected] and [protected]) have a recording that says send an email. I have sent an email every day for 7 days. The only reply is an automated response that says they will answer in 24-48 hours. That was 3 days ago. I faxed them. I sent a certified letter. There are instructions online about how to get a refund through their website but those must be old instructions, because the links they speak of do not exist. It should be illegal to take money from people, but there is no way to contact them.

I signed up for this service and found that it doesn’t meet my needs called the number on the website it stated to send Email which I did a few times I then contacted PayPal to stop auto payment they sent contact to MyLife this all started on 3/27/24 to this date 4/3/24 no one has contacted me or PayPal statement on website states cancel anytime it looks like they do not allow phone calls this way they can hold on and not issue a refund

Gave me the wrong information, gave me my son's info instead of mine I can't give you any more info because I don't remember when I used them. All I know is they gave me the wrong info and they won't refund the fee and cancel the info they have on me from their website and they keep sending me endless emails! My email is [protected]@gmail.com Jeffrey D McKenney. Ag3 66 Newark, Delaware my son is junior and is 29 years old

This morning while checking my bank account I discovered a charge of $155.40 to MyLife which I did not request OR authorize. It's impossible to reach them by telephone and I have submitted an email but have also notified my bank that the charge is not authorized! I'm a senior citizen living on a fixed income and this is highly disturbing to say nothing of a huge impact on my budget.

1on december 21there was a $155.40 withdrawal from my bank account that was not authorized. The bank statement says the withdrawal was a point of sale w/d mylife*vi ppl bgs 310-5713144caus

I request a refund as it was not authorized for that amount and it needs to be done asap.

Sincerely,

Janet e d'imperio

[protected]

9401 e 64th st apt d

Tulsa, oklahoma 74133

On December 11 I was on the website of my life I purchased a dollar for the item just for a background check nothing more I when I purchase the The cheapest one was a dollar they only background checks because the memberships were too too much expensive so when I purchased my item I had issues that I couldn’t see my background they couldn’t load it up they couldn’t find nothing I don’t know why is this or at this moment we can’t do this so I left and you know I left the website and they can keep the dollar because just a dollar so but I didn’t at the time I didn’t look at my account because I only purchased the dollar right so I didn’t say nothing or if you’re gonna charge it charge me 155 or anything and I mean because I didn’t oh so anyways all I’m saying is that you guys charge me $155 after when I purchase a dollar because when I went to go to the bank because I had plans to go to the bank I checked my account I check it frequently so when I was on the bus I went to my bank account app and automatically I saw 155 taken out of my bank account from you guys so why did you charge me $155 when it was just only a dollar that I purchase and then you guys automatically upgrade my account of my life that I did not want because I and I did not purchase no upgrade nothing of your membership so you guys stolen $155 out of my account without my consent you guys didn’t give me a receipt for the 155 but I got I got because first I got denied because my bank emailed me and said that he do it for you the one that wanted to purchase my life the dollar that was it so soon as all this so soon as all this was was done I went to bank like I said that I saw it since then I’ve been trying toGet a hold of them emailed them I emailed them email them email them I called the phones don’t even work it just says if you want to get a hold of a support customer support email them andCall them and nothing they have not one return my email about the situation about the issue a half and I reported to the MTC already I’ve been being patient this is long enough now because the 155 was for my rent and I just want my money back cancel my account delete my profile my name is Anthony Alferez my email address is [protected]@gmail.comThat’s what I want I want my money back Peter stole them from me and delete everything on my profile on your guys website please immediately and the money I want it immediately to because that was me that was uncalledOh yeah and my number is 9098374505And if you do call me after 12 when I get off work p.m. Thank you and have a good day

I went on the website because it said that a new legal issue had been posted. I went on the website and had to sign up for some kind of subscription to see the info. I believe I signed up for 7 days and it was around $2. I woke up with a charge around $156. They cancelled my membership but will not refund the money. I emailed customer service and customer relations several times and nothing.

Hello. MY name is Machelle Cole, I recently found out all my info was on this site. How is that possible when I NEVER signed up for anything with you guys! The fact that I have to pay you to remove that personal information is ridiculous! There are people on there listed as my family and they are not related to me or anyone in my family and so many other things not correct. Why do I have to pay for something I DID NOT SIGN UP FOR! Please contact me at [protected]@gmail.com

Somehow, Mylife.com, got a hold of my card information, and charged me in the amount of $155.40 for a yearly subscription, which I did not sign up for. I have tried to email the company repeatedly, in which the first five emails, they didn't even respond. Then, after several attempts of requesting that they cancel my subscription, and refund the money charged to my card, they said that the account had been cancelled, however did not address the issue of me receiving a refund.

On 11/2/23, I was trying to get the one time, one dollar, check on an individual. Somehow it never went through but I got a $155 charge on my credit card for a subscription instead. The charge was immediate because my gut told me to check my card, sure enough there was one there. I emailed it was an error. Got an email back saying it was deleted but nothing about the return of the $155. Emailed twice since, nothing.

Have called 3 phone numbers. One of which was given to me to ask question about my new service. None of them work. You can not get a person. I will lawyer up if necessary. Their service sucks.

My intention was to do a $1 search last Wed/Thur not sure the dates. I did that successfully. Unintentionally another service came up for $95.40, which I did not intend nor do I think I hit a complete button for whatever this was. Contacted by email because no phone is available to speak to a customer service rep, did not hear back at all. I am not happy. I need a response and credited.

I was charged 95.40 & 179.40. I tried to do business with my life I just wanted to get the 14.95 for one year. I want a refund I was charged on 10/0923 at 11:30 pm.I did not ask for The premium account, I selected 14.95 for a year. At 14.95 a month. I did not want are do I need a premium account. I just want a refund for the 95.40 $. Thank You Michael Everhart

I gave my debit card to Mylife to pay $1 for one person lookup. My bank notified me of a fraudulent charge of $95.40 from MyLife for a subscription. This was never authorized and I immediately emailed Mylife customer support to immediately cancel the subscription and issue a credit to my account. I did not receive any acknowledgement of their receipt of the email or any action to reverse this fraudulent charge. MyLife customer support doesn't have a phone number (even though they list one). Perhaps because fraud is a normal business practice. Avoid MyLife services.

On September 11th of 2000 and 23 I purchased a one time lookup for my own name. On the website it asked if I wanted to have a membership for a year for $15 and some change a month. It said you can cancel anytime. I clicked on it. I was going to be charged $15 and some change a month. I looked up a few names. Then it has an area where it should friends and family. Clicking on it thinking they're gonna tell me how much that would cost not knowing that they had considered that purchasing it. I did not want to purchase it. Wanna look at the price. Right after all that I found out that my bank was charged $9.95 which was the original cost.$155 and some change. It was not taking out $15. And they torched me $175 for something that I did not want either. I tried immediately to call them and nobody answered the phone they said you had to email them. I got one message back from him saying that they will not charge me any more and they canceled my membership. Which means I can't get on there and look up anything and I paid for a whole year. And this happened all on September of the 11th within an hour or two of the original purchase suppose a purchase. I want my money back

Hi my name is Terry Wicker, I saw your mylife online and tried to use it, the cost was less than 10.00 but they charged me 179.00 to my personal account. I want this to be cut off ASAP and refund my money to my account. I need someone to contact me as soon as possible. At [protected]. This has caused me an overdraft in my account. My bank is named Riverbank in Baton Rouge Louisiana. Please call me as soon as possible.

Today, 08/30/2023:

MyLife is an absolute scam. I wanted a one-day subscription for about $10, and I was charged that plus $155 for a subscription I did not want. Another charge just rolled in. There is no way to contact Customer Service except for email. Who knows when or if they will respond. The site sets up "traps," as you navigate to charge much more than what you're interested in. Horrible ratings everywhere. How can they legally continue to do business?

My life charged me $155.40 on 8.13.23 and then immediately tried to charge $174.40. I immediately contacted them through all phone numbers to cancel the membership and request a refund all to be met by prerecorded messages to email customer support which I did. I have emailed Mylife over 5 time. The response is that they canceled my subscription. The problems are that you will not answer my question regarding my $155.40 refund and you tried to charge my card $174.40 IMMEDIATELY after charging me $155.40.

There is an anonymous post about me that is made-up and libelous. Accuses me of having sex with my secretary and implying that that led to $300,000 of embezzlement. That harms me because it is a total fabrication. the second review is by a former patient, which I do not mind leaving up.

I never asked to be listed on this site and as I understand it, to remedy this libel, you will extort me for the price of some kind of premium service. Is that your business model?

Received Email Sunday June 25, 2023 saying thank you for order. I did not order this nad I contacted bank cancelling my debit card June 28, 2023. The bank reverse charges then they recharge my card which I had cancelled again. I do not want this service ands wish they would cancelled any further charges and they turned aroud and charged my cancelled card again.