Morgan Properties’s earns a 4.1-star rating from 306 reviews, showing that the majority of tenants are very satisfied with living conditions.
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Dryer payment
Village at Brierfield, 11609 Windy Creek Drive, Charlotte, NC
My dryer stopped working. I put in a request regarding the heating element stopped working. After 3 attempts to troubleshoot the problem, it was determined that I needed a replacement dryer. It took 3 1/2 weeks for the dryer to be delivered to my apartment. When I opened my account, there was a maintenance charge for $510.45 added to my bill. No one informed me that I was going to be charged for 'new dryer'. The office determined that it was user error that caused the dryer to be damaged.
Well the 'new' dryer arrives and is hooked up and it is experiencing the same issues as the old dryer. The dial not moving and no heat. I let the dryer run for an hour.
My issue is that the dryers that are installed are DEFECTIVE.
I am a long time resident of the property (17 years), never been late on my rent. I find it appalling that no one reached out to me to explain the charge on my account.
A Hidden Gem in the Heart of Comfort
I recently moved into Summit Pointe Apartments, and I must say it has been a refreshing experience. The cozy ambiance combined with the modern amenities make everyday living a breeze. From the tranquil surroundings to the attentive staff, this place truly feels like home. The location is convenient, with everything you need just a stone's throw away. If you're looking for a place that offers both comfort and convenience, Summit Pointe Apartments is the perfect choice.
Harbor Place Apartments
Harbor Place Apartments in Fort Washington Maryland is very Ghetto, all the working class Residents are moving out. the property is always dirty. The appliances half way work and when you put an ticket with maintenance you have to wait 3 months to get things fix. Anybody can move in as along as they can get a real or fake pay stub. Property always have trash every where and residents hang their clothes outside. Apartment building smells like Weed all the time. The parking is terrible. Residents can have 3 or 4 cars and a motor cycles which takes up all the non reserved parking spaces so other residents can park and there are so many reserved parking spaces that are not being used but now being used for visitors parking of residents. There is no Security to secure the property for theft. If they do have security it's only it's only for a week.
The complaint has been investigated and resolved to the customer's satisfaction.
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Pros
- Extensive Portfolio: Over 300 properties across 15 states.
- Award-Winning Company: Recognized industry leader.
- Robust Amenities: Pools, gyms, and community events.
- 24/7 Maintenance: Quick, reliable property upkeep.
- Resident Focus: Commitment to satisfaction and service.
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Cons
- Limited geographic presence
- Potential for rent hikes
- Complaints on maintenance issues
- Standardized property features
Morgan Properties Complaints 303
Rental Apartment at Wyndmoor Place, Baltimore, MD
I recently moved to Wyndmoor Place, Baltimore, MD, on July 29th, and my experience has been extremely disappointing. We were initially promised a fully furnished apartment with new appliances. However, upon arrival, we found that the appliances were old and not functioning properly. We were coerced into a lease transfer for an additional fee, only to find that the new apartment had issues as well. The air conditioning unit does not work, and the washer and dryer are broken, ending their cycles prematurely after just 4 to 5 minutes. Despite repeated complaints and maintenance requests, the maintenance team has done nothing productive to resolve these issues. The leasing team has been completely unresponsive, offering no solutions or support other than placing maintenance requests that lead to no action.
Desired outcome: Immediate repair of the air conditioning unit, washer, and dryer, or a lease termination without penalty if the issues cannot be resolved promptly.
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Parking space with a rental office employee that don’t live in the complex and screaming at me about a handicap parking space.
Hello to whom it may concern. Please tell your employee to stop parking on handicap when they have an expired handicap tag. And then screaming at the resident, which is me. Then go to the office & call me with power of authority to intimidate me saying all things possible rude won’t give me a chance to respond then hang up the phone on me. She doing all...
Read full review of Morgan PropertiesManagement
My family and I have lived in Sheffield Heights in Nashville, TN since 2011. Since Morgan Properties has taken over management of the apartments, we have had more problems in the past few years than in our entire stay. More specifically, we have had issues with neighbors that the management here refuses to handle in any way because "this is out of our...
Read full review of Morgan PropertiesIs Morgan Properties Legit?
Morgan Properties earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Morgan Properties. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 75% of 303 negative reviews, Morgan Properties is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Morgan Properties has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Morgan-properties.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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Morgan Properties as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Morgan Properties and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Morgan-properties.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Morgan Properties.
Communication and follow responses from staff - worst!
I am currently moving out of a Morgan Property community - Lighthouse at Twinlakes and have sent at least a dozen emails asking about the move-out process. I get an email response back to one of my questions leaving me to send follow up emails asking the same questions over and over again. It is very difficult to answer how can a resident be present during...
Read full review of Morgan PropertiesMontgomery Trace apartments 14120 Grand Pre road S, S Md. rental manager: Jessica Binett
I have been living at montgomery trace apartments for 14 years. And the rental manager recently sent me 2 letters. The first letter was around xmas and it was about my cat shelter I made and I have it on my patio, she called my cat shelter garbage and she has no idea what it was and or the purpose of it. There are many stray cats here right outside of my...
Read full review of Morgan PropertiesBathtub and washer and dryer
It’s been over a month since I have created a ticket for maintenance to fix my dryer and fix my bathtub that is peeling. I’ve also called and left voicemails and gone in person to the main office here at Avery Park Apartments but they have yet to fix anything. This also my third time having to reach out to corporate or write a complaint because it’s the only way to get them to fix anything. It’s insane how they always say they are backed up or how the maintenance people are to busy but will come and take a look but never come. Please just help me get these issues taken care off.
Desired outcome: The apartment dryer needs to be fixed and the bath tub needs to be repaired as well as the caulking
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This complaint has been resolved automatically due to user's inactivity.
Reduction in rent due to faulty repairs and roaches
I moved into the Twinlakes Apartment in October 2023. The purpose of this email is to get the attention of the Corporate Office with regards to my request for reducing the rent due to the faulty repairs that were not done properly prior to me moving into the unit, at Twinlakes. I was pleading with the leasing staff to see the unit months prior but I wa...
Read full review of Morgan PropertiesRent/leasing
I’ve been sending emails for a week with no response. The rent office and Christen at corporate are very unprofessional. I have a hard time getting anything resolved with them. They give the wrong information and don’t respond when it needs clarifying. Since christen isn’t responding to my email nor is whomever the kboland email belongs to I’ll post my...
Read full review of Morgan PropertiesFitness Center and Trash Collection Fees
I recently received an email about a trash fee. It states that there was some sort of era in billing. The problem is I paid my rent already. Now, if this fee isn't paid. Its a late fee. Its not a problem unless your rent isn't paid by the first of the month. We normally have until the 5th of the month to pay. But due to the era made by your company or maybe that property I can be charged a late fee.
I am a long time resident of Parke Laurel apts. Up until now I've pretty much enjoyed living there.
I recently requested a new key fob for the Fitness center because my old one broke. I have been waiting like 2 months now for a new one.
I'd like to be able to work out and relieve the stress of miscellaneous fees that appear out of no where.
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This complaint has been resolved automatically due to user's inactivity.
Morningside apartment
This apartment experience has been horrible for my children and I. We relocated from nyc so that o can take a job with the state of Maryland. I was on a time crunch so I narrowed my apartment search down to a few that seem safe, clean, and within my price budget. I came down to tour the apartment before moving in and the staff seem so responsive and the...
Read full review of Morgan PropertiesMaintenance
We have lived in our unit for a year and a half now. The whole time we lived here we have had water leaks. The day we signed the lease and were handed the keys, we walked into the unit and the kitchen floor was covered in water. A few months after moving in, our upstairs neighbors kitchen sink began to leak into the ceiling of our kitchen, this was half...
Read full review of Morgan PropertiesParking
On December 09, 2023, I was towed from the property Willow Lake. I bought a brand new car and was parked in my common handicap spot. The only thing the receipt said was "handicap parking". To my knowledge, tow truck companies cannot tow a vehicle parked in a handicap parking space. Either the rental property or the tow truck driver must call the local...
Read full review of Morgan PropertiesI’m complaining about management
Good afternoon my name is Diego Chavez I live in 240 Woodhill Dr. apartment F apartments Cedar Creek Apartments. I recently had an unpleasant situation with one of your managers from Cedar Creek Apartments a few weeks ago my gym key wasn’t working so I asked one of the ladies if they could fix it and for some reason she was trying to charge me $50, and then...
Read full review of Morgan PropertiesUrgent rodent issue at Taylor park apartment please help! Deshira Thompson
Good Evening, My name is Deshira Thompson and I have been a resident at Taylor Park Apartments for about 2 years. When I originally moved in October 2021 I had discussed with the leasing manager that I noticed major holes and droppings and mouse traps that were left. She did have maintenance come in and "fill them" and reassured me that the problem had...
Read full review of Morgan PropertiesRent balance
My complaint is I am being charged a fee that was included with my rent, like I pay every month. I called in October and spoke with the resident services personnel Toneka at Gwynn Oaks Landing. I was informed to pay the amount of rent I've paid previous months. Due to my rent letter not being received yet. I upon receiving the letter emailed it to the...
Read full review of Morgan PropertiesNon communication on essential service
On today Friday, Dec 1, starting at the hour of 12noon, we have been without running water. When I called the leasing office for residents services, I spoke with Jada who informed me @3:21pm that the water outage would be over in 15 minutes. She also informed me that emails had been sent to residents to notify us of the cutoff, however, after confirming...
Read full review of Morgan PropertiesBad behavior of Avery Park staff, unhealthy apartment.
Hello,
I'm resident in 1808 Greenwich Wood Dr. Apt. 33
Since I occupied the apartment on April 20, 2023
And before that, I have a bad relationship with Avery Park
Agent staff, the always shouting, treated me
And uncooperative with me,
Today I went to the for disability parking space,
After I submit the application, she asked me to leave the office
In so bad way in front of office staff,
So she was putting me in so bad situation and stress,
I am old man 63 years have a stroke, diabetes and blood pressure, ,
Also I am living in unhealthy apartment since I occupied, ,
This for your reference and further attention kindly,
Hassan M. Saleh,
[protected],
MD. USA 🇺🇸.
This complaint has been resolved automatically due to user's inactivity.
Security deposit
I am dissatisfied with the charges against my security deposit with Morgan Property at Gwynn Oak Landing Apartment in Gwynn Oak, MD
I sent in writing to the Property Manager Jada Jamison my notice to vacate 90 days in advance and also sent in writing a formal request to have an in person walk through at time of vacating the apartment.
At the scheduled walk through I was informed that I would be billed for a damaged blind and would not be charged for carpeting because I was a tenant for at least 4 years and the carpet is considered normal wear and tear at 4-5 years in which the carpet should be routinely replaced. I was in agreement with the walk through and turned in my keys expecting to receive at least 85% of my $898.00 security deposit.
I was totally surprised when I received an itemized list of charges in the amount of $720 all bogus charges
Claimed loss: I have lost $720 in charges in which I need to see proof of damage.
Desired outcome: Need to see proof of $720 damages in which the property manager did not point out at time of walk through
The Corporate Office needs to refund the security deposit as the Property Manager depicted during the walk through
Rental Unit Roach infested and minor repairs not completed
My primary concern is the roaches that I have been dealing with since I moved in 10/2. The only response I have received is that they put me on the schedule for extermination. This was supposed to happen last week and hasn't. I have also reached out to the management company with no resolution. This fact only is a reflection of how Morgan properties feels about their residents. At this point I want OUT... I was the only one to sign the lease but did NOT have roaches listed as occupants. UNACCEPTABLE. This is my main concern, but other concerns haven't been addressed. But two technicians have come by to do nothing. My kitchen floor is torn and I have burn marks on my countertop. Rust in the freezer which can't be healthy. I mentioned the uncleanliness of the unit (balcony doors cloudy) because I don't understand how an apartment is turned over but not cleaned. The maintenance technician suggested that I clean them...WOW
Service
Ob October 31st , my stove was deemed dangerous and was placed out of service. I had called the office that day and they sent 2 employees out to check everything but they gave no report back to Doris in the office. I was without a s stove up to November 7th. On that day 2 employees of Morgan came in and proceeded to install a stove and the only thing that...
Read full review of Morgan PropertiesAbout Morgan Properties
Here is a guide on how to file a complaint against Morgan Properties on ComplaintsBoard.com:
1. Log in or create an account on ComplaintsBoard.com.
2. Navigate to the complaint form by locating and clicking on the 'File a Complaint' button at the top right corner of the website.
3. Write a concise Complaint Title summarizing the main issue with Morgan Properties.
4. Detail your experience by mentioning key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, personal impact, and more.
5. Attach any supporting documents, ensuring not to include sensitive personal data.
6. Fill in optional fields like 'Claimed Loss' for financial losses and 'Desired Outcome' for the resolution you seek.
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This guide aims to help you effectively file a complaint against Morgan Properties on ComplaintsBoard.com.
Overview of Morgan Properties complaint handling
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Morgan Properties Contacts
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Morgan Properties phone numbers+1 (610) 265-2800+1 (610) 265-2800Click up if you have successfully reached Morgan Properties by calling +1 (610) 265-2800 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling +1 (610) 265-2800 phone number Click down if you have unsuccessfully reached Morgan Properties by calling +1 (610) 265-2800 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling +1 (610) 265-2800 phone number+1 (224) 222-2222+1 (224) 222-2222Click up if you have successfully reached Morgan Properties by calling +1 (224) 222-2222 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling +1 (224) 222-2222 phone number Click down if you have unsuccessfully reached Morgan Properties by calling +1 (224) 222-2222 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling +1 (224) 222-2222 phone number(607) 524-4153(607) 524-4153Click up if you have successfully reached Morgan Properties by calling (607) 524-4153 phone number 0 0 users reported that they have successfully reached Morgan Properties by calling (607) 524-4153 phone number Click down if you have unsuccessfully reached Morgan Properties by calling (607) 524-4153 phone number 0 0 users reported that they have UNsuccessfully reached Morgan Properties by calling (607) 524-4153 phone number
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Morgan Properties emailskboland@morgan-properties.com100%Confidence score: 100%Supportcustomerservice@morganproperties.com100%Confidence score: 100%
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Morgan Properties address160 Clubhouse Road, King Of Prussia, Maryland, 19406, United States
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Morgan Properties social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 05, 2024
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