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Money Network Customer Care Service

Money Network Account Services

7000 Goodlett Farms Parkway, Suite 500
Cordova
Tennessee
United States - 38016

Customer Support Phone Numbers

Toll-free:
1 888 913 0900 6 20
 

Money Network Complaints & Reviews

Money Network / Pay Card

Mi
Milelia on Nov 12, 2016
I see my problem is not new. Money has been on hold for over a year. I explained this was setup through my employer and they should have all the necessary data. Still no help. I am closing my account to finally get my money and I have a petition at my company to stop using money network...

Money Network / Very unprofessional

Je
Jessica Lynn on Nov 4, 2016
Date: 11-3-16 & 11-4-16 Cell# 602-361-6501 * Okay so I have been a loyal customer with Money Network now for almost about a year now and NEVER once had a issue with them until just recently. I stopped working at Walmart and started working for another company that pays more and easy for me...

Money Network / Refusal to lift hold on debit card

De
Devin Herd on Oct 17, 2016
For months Money Network has had this "hold" on my debit card, I was asked to send in my social security card and an I.D, I have done this and still can't access my money. This is sloppy business on their part and their "customer service" staff doesn't know what they're talking about or...

Moneynetwork.com / Hold on money

Pu
Pumpkin52 on Oct 10, 2016
Yes I am from Troy, Al and I am in a frantic right now. This company been had a hold on my card because of an address change. I am not upset about the address its just the time frame they ask for information to be sent and I did so now I wait 2 to 3 business days. Ok fax was sent Oct 5 so...

Money Network / Replacing My Card

Mr
mr.jnoel on Jul 12, 2016
Once again, I called in to have my card replaced. So far today, it's taking 8 days for a new card to reach me. Last time, it took more than three weeks. I ran out of money last time and was in a very inconvenient situation. This time, it's taking too long for no apparent reason. If I call...

Money Network / Personal Loan

Ma
Mayshelle Newkirk-Tate on Jul 11, 2016
I received a called today, July 11, 2016, from a gentleman named Derrick Foster at extension 106 telling me that I was approved for $1000 with Money Network and that my monthly payments would be $120/month for the next ten months. He assured me over and over again that this was not...

Money Network / Visa payroll card services

Re
Reviewer25229 on Feb 19, 2016
Note:my daughter was paid through The money Network scam by Texas Roadhouse.I think the only way to stop this type company is to quit supporting the company they process pay cards for so if everyone will list the company that is using this company for their payroll we can boycott those...

Money Network / Money "magically " disappears

Ca
Capt. Krunch on Jan 24, 2016
I go shopping and I check my account a few minutes later and it appears as if I had spent more than I actually had. I kept track of where I was, I should still have like $207 left. That isn't what they're saying. So basically, I'm out $131 and I'm not entirely sure if I'll get it back. I...

Money Network / Deactivated my account without notice

Ni
nicole054 on Dec 28, 2015
I started using Money Network back in 2011 when the company I worked for gave me the option to direct deposit to a bank or receive money on their Money Network card. At the time I did not have a bank account. I have used their card for almost 5 years now without a complaint and I actually...

Money Network / Unwilling to close account and send balance

Bi
bill256 on Jul 27, 2015
For two months my wife and I have been trying to close an account associated with your "Money Network" on behalf of our daughter, a minor. We have faxed a request as instructed by "customer service agents" at the 1-888-913-0900 which is provided on her statement on two occasions. Since...

Bank of America Money Network / Can't locate my Money

Bh
Bhuffaker on Jun 26, 2015
I have a Bank of America Money Network account where my payroll check is direct deposited each week. On 6/19/15 I attempted to transfer funds from the BOA account to an American Express account. Within an 1 hr of completing the transfer I realized that American Express would reject that...

Money Network / 7 faxes, 1 mailing, 3 hours on hold

De
delo11 on Apr 24, 2015
Received a letter stating that my card was on hold due to the us patriot act and how they could not verify my identity. I faxed my social, drivers license, voter reg card, and credit card to show proof of my name, address, personal identity etc. They said they never received the 2 faxes a...

Money Network / Hole on debit card

Ki
Kim Kendricks on Dec 5, 2014
I have been as to send verificationof my home address and i have done so i have also been as to send verification of my drivers license and my social security card i have done so the representative on the phone tells me that it will take 24 hours to 72 hours to verify my information but in...

The Money Network / Upgrading me card

An
anon0000 on Oct 13, 2014
All i want to do is upgrade me card. The money network customer service is absolutely terrible. I have faxed and emailed my information to them four times and its been three months and they still find a different problem every time i call to check on the status. One woman was extrememly...

Money Network Check Card / Not Reccomended

Br
Brittany92 on Dec 26, 2013
I made a transfer to my destination account December 15, due to me making the transfer on the weekend I wouldn't make it to the next business day. When I called my bank my money hadn't been transferred. I call Money Network and the told me to check back 24 to 48 hours. I called...

Money Network Card / unauthorized transaction

Be
bethiee on Oct 22, 2013
I had 103.19 on my money network card just this morning. I used it to get 24.90 worth of gas... Now I have 3.00 left. I called to check my recent activity, and there's a random 75.00 transaction right after the 24.90 one on the same date as today. I got my gas and went straight to...

Money Network / Metabank / Return of Funds /Fraudulent Activity

Da
dadtweaver on Feb 24, 2013
I filed a dispute for $362 months ago, and included all the information i had, including a police complaint # at that time. I was denied because i didnt have a completed police report, and because the person who removed the funds had a secondary card attached to my account. I explained to...

Money Network Paycard / money stolen out of account

Sn
snewman1006 on Dec 29, 2012
I have a money network paycard that was provided for me through my employer. I started noticing money missing so i got a new card sent to me, which i had to pay for and i changed my pin.3 cards later money is still myseriously coming up missing from my account. I was told by customer...

Money Network / Someone stole my money

Pi
pissed of american women on Jul 30, 2012
I have had my paycheck deposited on a money network card for about year. One day i went to swipe my card and all my money was stolen off my card. I called Money Network to try and get my money back and they told me that i have to make a dispute . I did that and then they told me that they...

Money Network / atm fraud

Qu
quackpak on Jun 29, 2012
What a scam. Money Network is not letting ATMs dump the cash to customers but giving it to the ATM people so you will have to file for it. Money Network gets the money back from the ATM people in 7 to 10 business days. Then they hold your money pending a date 90 days from the day you filed...

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