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Money Network Customer Care Service

Money Network Account Services

7000 Goodlett Farms Parkway, Suite 500
United States - 38016

Customer Support Phone Numbers

+1 888 913 0900 0 0

Money Network Complaints & Reviews

Money Network / Canceling my card/checks

pissedofflady2017 on Jan 14, 2017
I had a fraudulent charge on my account, which ended in me of course having to cancel my card. I have since gotten paid twice... I haven't received my replacement card. I don't have any of the checks, so basically I'm out of luck. Their 7 -10 days seems to be infinite. They suggested I ask...

Money Network / Paycard

Lexii314 on Jan 12, 2017
I have been trying to log on to my money network account for the past 4 days and it keeps saying that I have to try again later. The money that is in my piggy bank can't be used until I switch it over to my regular spending account. Now I can't do anything as far as pay bills until I'm...

Money Network / My account

lace963 on Jan 11, 2017
My job deposited money in to my account. i know exactly how they deposited. I saw that the bank took out $2.02 from my account. I called customer service what happened to the $2.02 im missing. The lady told me before the deposit was made my bank account was at -$2.02. When i go online it...

Money Network / Fraud denial

javier sigala on Jan 7, 2017
on december 2th there was a fraud activity on my account with a withdraw from a mexico atm of 500$USD i called right away disputed it canceled the card, they investigated it twoweeks passed, they denied my claim for lack of evidence ??? what kind of evidence they need i mean common? not...

Money Network / Lack of help with stolen card

Kaycee Ann Motz on Jan 3, 2017
I reported that my card was stolen on 12/18/2016. I was told that I had to call back after the transaction went through because they were all pending. I called back on the 19th. I was told that those transactions were being desputed. On the 29th I was told you guys lost the info on the...

Money Network / Invalid username or password

on Dec 22, 2016
At the beginning of the month (December 2017) I tried to access my Piggy Bank account when I got the invalid user name or password notice. Thinking that I might have used the wrong password I reset it thinking that would solve the problem. Multiple customer service reps and temporary password...

Money Network / Don't trust this company

Cmrnbrgs on Dec 21, 2016
So I work at Walmart and with in the first week of getting my money network card I got my pay on it. I decided to go into the subway in Walmart and buy a sandwich. It coast me $4.52. After letting the transaction go through I seen they charged me twice. Once $4.52 and another $4.84. I go...

Money Network / Customer service

Karl Wagner on Dec 20, 2016
I tried your customer service line which didn't recognize my number. It's: 5307 0604 2280 2382 Your company supposedly made a charge back to my E-Trade account claiming I have insufficient funds when I do. I have funds in my account please replace any charge back and the $25 fee strafe...

Money Network / Pay Card

Milelia on Nov 12, 2016
I see my problem is not new. Money has been on hold for over a year. I explained this was setup through my employer and they should have all the necessary data. Still no help. I am closing my account to finally get my money and I have a petition at my company to stop using money network...

Money Network / Very unprofessional

Jessica Lynn on Nov 4, 2016
Date: 11-3-16 & 11-4-16 Cell# 602-361-6501 * Okay so I have been a loyal customer with Money Network now for almost about a year now and NEVER once had a issue with them until just recently. I stopped working at Walmart and started working for another company that pays more and easy for me...

Money Network / Refusal to lift hold on debit card

Devin Herd on Oct 17, 2016
For months Money Network has had this "hold" on my debit card, I was asked to send in my social security card and an I.D, I have done this and still can't access my money. This is sloppy business on their part and their "customer service" staff doesn't know what they're talking about or...

Moneynetwork.com / Hold on money

Pumpkin52 on Oct 10, 2016
Yes I am from Troy, Al and I am in a frantic right now. This company been had a hold on my card because of an address change. I am not upset about the address its just the time frame they ask for information to be sent and I did so now I wait 2 to 3 business days. Ok fax was sent Oct 5 so...

Money Network / Replacing My Card

mr.jnoel on Jul 12, 2016
Once again, I called in to have my card replaced. So far today, it's taking 8 days for a new card to reach me. Last time, it took more than three weeks. I ran out of money last time and was in a very inconvenient situation. This time, it's taking too long for no apparent reason. If I call...

Money Network / Personal Loan

Mayshelle Newkirk-Tate on Jul 11, 2016
I received a called today, July 11, 2016, from a gentleman named Derrick Foster at extension 106 telling me that I was approved for $1000 with Money Network and that my monthly payments would be $120/month for the next ten months. He assured me over and over again that this was not...

Money Network / Visa payroll card services

Reviewer25229 on Feb 19, 2016
Note:my daughter was paid through The money Network scam by Texas Roadhouse.I think the only way to stop this type company is to quit supporting the company they process pay cards for so if everyone will list the company that is using this company for their payroll we can boycott those...

Money Network / Money "magically " disappears

Capt. Krunch on Jan 24, 2016
I go shopping and I check my account a few minutes later and it appears as if I had spent more than I actually had. I kept track of where I was, I should still have like $207 left. That isn't what they're saying. So basically, I'm out $131 and I'm not entirely sure if I'll get it back. I...

Money Network / Deactivated my account without notice

nicole054 on Dec 28, 2015
I started using Money Network back in 2011 when the company I worked for gave me the option to direct deposit to a bank or receive money on their Money Network card. At the time I did not have a bank account. I have used their card for almost 5 years now without a complaint and I actually...

Money Network / Unwilling to close account and send balance

bill256 on Jul 27, 2015
For two months my wife and I have been trying to close an account associated with your "Money Network" on behalf of our daughter, a minor. We have faxed a request as instructed by "customer service agents" at the 1-888-913-0900 which is provided on her statement on two occasions. Since...

Bank of America Money Network / Can't locate my Money

Bhuffaker on Jun 26, 2015
I have a Bank of America Money Network account where my payroll check is direct deposited each week. On 6/19/15 I attempted to transfer funds from the BOA account to an American Express account. Within an 1 hr of completing the transfer I realized that American Express would reject that...

Money Network / 7 faxes, 1 mailing, 3 hours on hold

delo11 on Apr 24, 2015
Received a letter stating that my card was on hold due to the us patriot act and how they could not verify my identity. I faxed my social, drivers license, voter reg card, and credit card to show proof of my name, address, personal identity etc. They said they never received the 2 faxes a...

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