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Money Network Customer Care Service

Money Network Account Services

7000 Goodlett Farms Parkway, Suite 500
United States - 38016

Customer Support Phone Numbers

1 888 913 0900 1 4

Money Network Complaints & Reviews

Money Network - Tennessee, Cordova / Visa payroll card services

Reviewer25229 on 2016-02-19
Note:my daughter was paid through The money Network scam by Texas Roadhouse.I think the only way to stop this type company is to quit supporting the company they process pay cards for so if everyone will list the company that is using this company for their payroll we can boycott those...

Money Network - Missouri, Independence / Money "magically" disappears

Capt. Krunch on 2016-01-24
I go shopping and I check my account a few minutes later and it appears as if I had spent more than I actually had. I kept track of where I was, I should still have like $207 left. That isn't what they're saying. So basically, I'm out $131 and I'm not entirely sure if I'll get it back. I...

Money Network - Tennessee, Cordova / Deactivated my account without notice

nicole054 on 2015-12-28
I started using Money Network back in 2011 when the company I worked for gave me the option to direct deposit to a bank or receive money on their Money Network card. At the time I did not have a bank account. I have used their card for almost 5 years now without a complaint and I actually...

Money Network - Tennessee, Cordova / Unwilling to close account and send balance

bill256 on 2015-07-27
For two months my wife and I have been trying to close an account associated with your "Money Network" on behalf of our daughter, a minor. We have faxed a request as instructed by "customer service agents" at the 1-888-913-0900 which is provided on her statement on two occasions. Since...

Bank of America Money Network - Arkansas, Monticello / Can't locate my Money

Bhuffaker on 2015-06-26
I have a Bank of America Money Network account where my payroll check is direct deposited each week. On 6/19/15 I attempted to transfer funds from the BOA account to an American Express account. Within an 1 hr of completing the transfer I realized that American Express would reject that...

Money Network / 7 faxes, 1 mailing, 3 hours on hold

delo11 on 2015-04-24
Received a letter stating that my card was on hold due to the us patriot act and how they could not verify my identity. I faxed my social, drivers license, voter reg card, and credit card to show proof of my name, address, personal identity etc. They said they never received the 2 faxes a...

Money Network / Hole on debit card

Kim Kendricks on 2014-12-05
I have been as to send verificationof my home address and i have done so i have also been as to send verification of my drivers license and my social security card i have done so the representative on the phone tells me that it will take 24 hours to 72 hours to verify my information but in...

The Money Network / Upgrading me card

anon0000 on 2014-10-13
All i want to do is upgrade me card. The money network customer service is absolutely terrible. I have faxed and emailed my information to them four times and its been three months and they still find a different problem every time i call to check on the status. One woman was extrememly...

Money Network Check Card / Not Reccomended

Brittany92 on 2013-12-26
I made a transfer to my destination account December 15, due to me making the transfer on the weekend I wouldn't make it to the next business day. When I called my bank my money hadn't been transferred. I call Money Network and the told me to check back 24 to 48 hours. I called...

Money Network Card - Missouri / unauthorized transaction

bethiee on 2013-10-22
I had 103.19 on my money network card just this morning. I used it to get 24.90 worth of gas... Now I have 3.00 left. I called to check my recent activity, and there's a random 75.00 transaction right after the 24.90 one on the same date as today. I got my gas and went straight to...

Money Network / Metabank - Tennessee, Cordova / Return of Funds /Fraudulent Activity

dadtweaver on 2013-02-24
I filed a dispute for $362 months ago, and included all the information i had, including a police complaint # at that time. I was denied because i didnt have a completed police report, and because the person who removed the funds had a secondary card attached to my account. I explained to...

Money Network Paycard - Kentucky, Georgetown / money stolen out of account

snewman1006 on 2012-12-29
I have a money network paycard that was provided for me through my employer. I started noticing money missing so i got a new card sent to me, which i had to pay for and i changed my pin.3 cards later money is still myseriously coming up missing from my account. I was told by customer...

Money Network - California, Hesperia / Someone stole my money

I have had my paycheck deposited on a money network card for about year. One day i went to swipe my card and all my money was stolen off my card. I called Money Network to try and get my money back and they told me that i have to make a dispute . I did that and then they told me that they...

Money Network - Kentucky, Middlesboro / atm fraud

quackpak on 2012-06-29
What a scam. Money Network is not letting ATMs dump the cash to customers but giving it to the ATM people so you will have to file for it. Money Network gets the money back from the ATM people in 7 to 10 business days. Then they hold your money pending a date 90 days from the day you filed...

Money Network First Data - Tennessee / Out of Country Debit card administration

thekoolguy on 2012-01-30
Visa, Money Network, First Data, MetaBank.If your employer deposits your payroll check to a Debit card handled by these companies, please, be aware that most of the transactions and customer support is handled outside of the United States and this is a source of Fraud and Identity...

Money Network - Nebraska, Omaha / Failure to attend to Fraudulent Activity

xxsp on 2011-11-29
For a business that specializes in handling money and ensuring that people get their money this company is failing on a grand scale. Let's start with the basics. One, my ex-girlfriend whom i broke up with almost one year ago had secretly created a secondary account using my personal...

Money Network - California, Fresno / Transactions don't make any sense

klbraden15 on 2011-09-02
I had to use this card while I was employed at Jamba Juice and saved all of my income on this account. Years later find out that it charges a $2.95 maintenance fee EVERY month. Also, $1.50 for EVERY transaction. I bought a meal today for $7.50 and the online bank showed the meal costed 9...

Moneynetwork.com / Non search of my money

Howard F on 2011-02-07
I have been with this bank for a long time. i had them to do a money transfer to another bank after they told me that theydo so, the money never made it . the other bank told me that they dont accept money transfers. money network gave me the run around for 1 week telling me the fund...

Money Network - Tennessee, Cordova / &protecting& me from my money

I received 2 Money Network cards for selling my gold. I was not told of any limits etc. I tried to use it and the card would not go thru. I called Money Network number (in the Philipines) and was told they were protecting me and limiting charges per day to $1000. I gave them permission not...

ADP Total Pay Cards / Problems

Suni on
Up until Dec.2009 when i requested a new card (blue) I had no real problems. I wanted to put my tax returns on card and it can't be done with the green cards. It is now June 2010, 7 months and a dozen calls to customer service later, still NO card. Even worse, I'm charged for...

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