Money Network Financial / EverywherePaycard.com review: Money network / california middle class tax refund card / more technical difficulties! 1

Early in 2023 I received a debit card from Money Network with my California Middle Class Tax Refund amount on it. I activated the card with their automated phone system. Unfortunately, a month later my house was damaged, and I was not able to entered it and obtain any items, including this debit card. I was not sure how to order a replacement card since all of the paperwork that accompanied the debit card was also still in my house. I Googled and located the customer service phone number to report lost, stolen, and damaged Money Network debit cards. I have called this number, [protected] several times and after going through the prompts and entered all of the requested information, I get a recording advising that they are having technical difficulties. I also attempted to submit the request on their website but when you reach the option for a replacement debit card you get a message their server is down. As of now I am still unable to request a replacement debit card from Money Network. I'm wondering just how much of California's money this company is holding hostage. This is a terrible way to conduct business and The State Of California should be ashamed of themselves for doing business with this company, they are not representing you well and definitely not taking care of your residents.