MidAmerican Energy Company’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with service.
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MidAmerican Energy told us they gonna clear the lines and trim trees near our place
MidAmerican Energy told us they gonna clear the lines and trim trees near our place. They hired Asplundh tree service for the job. They came over and drove on our yard, wrecking a rose bush by running it over. They didn't even bother telling us about the mess they made.
I signed up for the appliance recycling rebate program
I signed up for the appliance recycling rebate program. I set up a date for them to pick up my refrigerator. They came and got it, and I was supposed to have received a rebate check for $50. This was in November. I still haven't received it and have called numerous times. They keep telling me they are following up, or the most recent message was, "We are reissuing the check." This was over a month ago, and still nothing.
Durng the week of August 22, we got a letter from MidAmerican tellin' us that tree trimmin' might happen soon in our 'hood
Durng the week of August 22, we got a letter from MidAmerican tellin' us that tree trimmin' might happen soon in our 'hood. We came home on Sept. 1 to find out that our Lilac trees got completely wrecked, chopp'd into pieces, and the mess was left all over our sidewalk, street, and alley. These trees weren't even close to the powerlines and they've been on our property for years. Our landscapin' got totally ruined for no reason by the company they hired for this job. We complained to MidAmerican on their website, but they still ain't done nothin' 'bout this problem, the clean up, or compensatin' us for fixin' our landscapin'.
Is MidAmerican Energy Company Legit?
MidAmerican Energy Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
MidAmerican Energy Company has claimed the domain name for midamericanenergy.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Midamericanenergy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Midamericanenergy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up MidAmerican Energy Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While MidAmerican Energy Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Last year, my neighbors called 'em up 'bout a worryin' tree danglin' over a powerline
Last year, my neighbors called 'em up 'bout a worryin' tree danglin' over a powerline. MidAmerican said they'd swing by 'n give it a trim, but never showed up. My neighbor called 'em back a couple months later, 'n the MidAmerican fella said, "if they said they'd do it, 'n there's already a work order in, they'll get to it." MidAmerican never showed up to trim the tree. Fast forward to the end of August, the tree came crashin' down on the power line to my house 'n yanked the powerline right outta the side of my house. It cost me $600 to fix. I called MidAmerican 'n asked why they never came out 'n trimmed the tree, 'n they said, "we did. The work order was closed." When I told 'em my neighbors called multiple times 'cause they hadn't trimmed it yet, they said, "we don't have a record of that." I filed a complaint with their company 'n they said they'd look into it, 'n it's been 2 months now 'n I ain't heard a peep.
MidAmerican Energy came to my place and messed up our boiler, but they don't want to take responsibility for it
MidAmerican Energy came to my place and messed up our boiler, but they don't want to take responsibility for it. They just did a quick check and replaced the gas line, but now my house is full of problems. They damaged my retaining wall, messed up my landscaping, and now my boiler is kaput. I told them that the boiler was working fine before they came, but now we're freezing in the winter with more bad weather on the way. Their unqualified technicians tried to relight it multiple times and caused even more damage. They had the nerve to tell me to call a repair company to fix it. They caused the problem, but now it's my problem. I called the repair company, and they said I had to pay upfront and it would take hours to fix. MidA only agreed to pay for about 2 hours or $300. So now I'm stuck with the repairs. I'm wasting gas by running two fireplaces just to keep my kids, my fiancée, and myself warm. It's about time this company gets some competition and stops being a monopoly!
I paid $26.00 online and got an email saying my payment was received
I paid $26.00 online and got an email saying my payment was received. But then, a week later, I got a letter saying my payment was returned and I would be charged. I called customer service and they said the email confirmation doesn't mean the payment went through. They said I put in the wrong checking account number. I've never had this problem before and I feel like I was lied to. If I did enter the wrong account number, the system should have caught it and told me right away that my payment was denied. The confirmation email made me think I did everything right. I think MidAmerican Energy's payment process is misleading and it's causing unnecessary fees and problems for customers. As a customer, I should know for sure that I paid my bill. If I made a mistake, I shouldn't have gotten a confirmation email. They need to review this process and let customers know that payments are still pending even after they're made. I shouldn't have to pay a fee for a returned payment when I actually tried to pay.
I got to have a refund want audit on Mid American Energy. Sincerely Lamont Taylor
MidAmerican Energy Company Reviews 0
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About MidAmerican Energy Company
One of the key strengths of MidAmerican Energy is its extensive infrastructure and diverse energy portfolio. The company operates a vast network of power plants, transmission lines, and distribution systems, ensuring a robust and resilient energy supply. This infrastructure allows MidAmerican Energy to efficiently generate and deliver electricity to its customers, even during peak demand periods.
In addition to its traditional energy sources, MidAmerican Energy is actively investing in renewable energy projects. The company has made significant strides in harnessing the power of wind, solar, and hydroelectric resources, making it one of the largest renewable energy providers in the country. By embracing clean and sustainable energy sources, MidAmerican Energy is contributing to a greener future and reducing its carbon footprint.
MidAmerican Energy is also committed to customer satisfaction and offers a range of services and programs to meet the diverse needs of its customers. From energy efficiency initiatives to personalized billing options, the company strives to provide exceptional customer service and support. MidAmerican Energy understands the importance of affordability and works diligently to keep energy costs competitive and reasonable for its customers.
Furthermore, MidAmerican Energy is deeply involved in the communities it serves. The company actively supports local initiatives, charitable organizations, and community development projects. Through its corporate social responsibility efforts, MidAmerican Energy aims to make a positive impact and improve the quality of life for its customers and neighbors.
With a strong track record of excellence and a forward-thinking approach, MidAmerican Energy Company continues to be a leader in the energy industry. Its commitment to reliability, affordability, sustainability, and community engagement sets it apart as a trusted and responsible energy provider.
Overview of MidAmerican Energy Company complaint handling
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MidAmerican Energy Company Contacts
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MidAmerican Energy Company phone numbers+1 (888) 427-5632+1 (888) 427-5632Click up if you have successfully reached MidAmerican Energy Company by calling +1 (888) 427-5632 phone number 0 0 users reported that they have successfully reached MidAmerican Energy Company by calling +1 (888) 427-5632 phone number Click down if you have unsuccessfully reached MidAmerican Energy Company by calling +1 (888) 427-5632 phone number 0 0 users reported that they have UNsuccessfully reached MidAmerican Energy Company by calling +1 (888) 427-5632 phone number
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MidAmerican Energy Company address666 Grand Ave STE 500, Des Moines, Iowa, 50309-2506, United States
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MidAmerican Energy Company social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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