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MagicJack LP

PO Box 6785
West Palm Beach
United States - 33405-6785
Customer Care
1 561 586 2328 0 0
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magicJack Complaints & Reviews

Magic Jack - New York, New York - (716) 616-9882 doing scam

Posted: 2015-11-11 by    Reviewer58194
Complaint Rating:  0 % with 0 votes
This phone number (716) 616-9882 registered with magic jack and doing scam with bank information and home utilities bill please report this person to police and stop this magic jack device (716) 616-9882 this device are operating from india or bangladash...

Magic Jack - Nebraska, Omaha - Unethical Behaviour

Posted: 2015-10-09 by    Reviewer75563
Complaint Rating:  0 % with 1 votes
Everyday I received phone calls from Magic Jack (1-954)353-3944 Ft. Lauderdale Florida. When I answer, they hang up. I called the number back that called me and it states the mail box is full and you can't leave a message. I emailed Magic Jack and a CHAT line came up to type. I explained that...

Magic Jack - Wisconsin, Birchwood - abuse

Posted: 2015-01-14 by    mary campion
Complaint Rating:  0 % with 0 votes
For the past 10 years I have been getting annomynous phone calls. They do not hang up. They tie up my phone. this happens anywhere from 1 to 20 times a day for nearly 10 years. I know Magic Jack is involved in this scam. They will not help when I call. I have gone to my telephone provider and...

Magic Jack Plus - Suspension of services without any reason

Posted: 2014-10-11 by    Rashim Yadav
Complaint Rating:  0 % with 0 votes
I have used magic jack for 2 or more years now and this past 2 months I have had much difficulty. My services of magic jack have been suspended without even intimating me. When I called the magic Jack Customer Care Team asking why my services have been suspended they people are telling me that...

Magic Jack - Florida, West Palm Beach - Poor Quality

Posted: 2014-09-01 by    LaPaz
Complaint Rating:  0 % with 0 votes
I have used magic jack for 4 or more years now and this past 8 months I have had much difficulty with making calls. I tend to hear most of the time the person well but I seem to come in to them choppy hearing every other word and long delays. I use to use skype prior to magic jack and started...

Magic Jack - Not working

Posted: 2014-08-28 by    JIMJUD CORPORATION
Complaint Rating:  0 % with 0 votes
I have used magic jack for two years. I have read many of the complaints. The best way to fight magic jack is in the courts. If more people would file a complaint for fraud agains mj they would not hold your money with their system did not work. They can't afford that many lawyers. They...

Magic Jack - Money not transferred

Posted: 2013-09-27 by    fightfraud79
Complaint Rating:  75 % with 4 votes
Misleading and Falsification of Various information
I had purchase a magic jack unit back in 2010 with a five(5) year subscription. This unit had to be plugged into a working computer.
In 2012 I purchased the new MagicJack plus that no longer needed a working computer and plugged...

Magic Jack - Vermont - unreliable and raised fees

Posted: 2013-09-26 by    The real mountain man
Complaint Rating:  0 % with 0 votes
Used Majic Jack for One year, many many times calls dropped and dead phone service. Went to renew another year hoping it would get better with time, found out it wasn't a $1.70 month, but $29.99 plus taxes to renew, Then they wanted another 9.99 plus taxes for the use of my own phone number...

Magic Jack - North Carolina, Goldsboro - Money was taken, horrible service

Posted: 2013-09-25 by    Jessica4129
Complaint Rating:  100 % with 1 votes
I called to see why there was money taken out of my account for service I didn't have. I've never had a magic jack nor need one... And the lady on phone told me that there was money taken out for magic jack renewel and I didn't see why because I don't have one. When I tried...

Magic Jack - Florida, West Palm Beach - DOES NOT WORK WITHOUT COMPUTER OR WITH

Posted: 2013-09-23 by    isubmit Complaint
Complaint Rating:  100 % with 1 votes
I had an old magic jack in the draw that NEVER work, although I paid for five years of service. The computer program never logged in and no one could solve the problem. And, then the OWNER of magic jack, gave a 30 day trial for the computer less magic jack. I ordered it.. and it did not work....

Magic Jack - Piss Poor Customer Service

Posted: 2013-08-17 by    Can I pay my bill please?
Complaint Rating:  100 % with 1 votes
Magic Jack's customer service stinks!! I am highly disappointed with Magic jack. My problem has not been resolved and I don't think that it will be resolved. Unhappy! Their customer service consist of one lady with an foreign accent who changes her name every time you call. (561-594-9925)...

Magic Jack - Saskatchewan - lack of honesty - integrity

Posted: 2013-07-26 by    bej1
Complaint Rating:  0 % with 0 votes
I purchased a Magic Jack and registered at my CDN address and asked for a CDN tel number. I went to pay with my CIBC Visa and they gave me a US number. After over 2 hours of e-mails and web chats they hung up on me because I disputed having to pay an additional $10.00 number change fee which...

Magic Jack - Arizona, Phoenix - dishonest

Posted: 2013-06-21 by    desertrathole
Complaint Rating:  50 % with 2 votes
When you purchase the Magic Jack system, there is a lot they never tell you and many fees they never display until you have paid the fees. I would call a number it would go right through and then call back twenty minutes later only to be told that I would have to buy minutes to call this number....

Magic Jack - Alberta - defective

Posted: 2013-05-29 by    walter mycek
Complaint Rating:  0 % with 0 votes
My magic jack plus overheats and cuts out after 15 or 20 minutes, when unplugged for 15 or 20 minutes and allowed to cool down it will work again for a short while, I would like it replaced on warranty, but tech support want 40.00, If they plan to stay in business they had better make a genuine...

Magic Jack - Scam - can't call any number

Posted: 2013-05-10 by    DrJBS
Complaint Rating:  100 % with 2 votes
MagicJack is a Scam, Fraud, and Unethical company. Stay away. Don’t subscribe to the service. They advertise a customer can call any phone anywhere free in USA or Canada; however, that is a lie. Tucked into Section 4 of the Terms and Conditions gives them the right to block any calls they...

Magic Jack - Defective Device

Posted: 2013-05-08 by    Tracy A New York
Complaint Rating:  100 % with 2 votes
Magic Jack suddenly stopped working. Spent 2 hours troubleshooting online and chatting with technical rep; unable to fix. Representative then advised that device is defective. Offered to replace it for FREE, provided I pay $10 shipping/handling, which I refused. If the device is defective it...

Magic Jack - renewed magic jack but not connected

Posted: 2013-04-30 by    adelberto c. santos
Complaint Rating:  0 % with 0 votes
Today, April 30, 2013, I renewed my subscription for magic jack service for one year using a visa card. Unfortunately, Magic Jack failed to connect my magic jack phone with No. (818)-582-5475. Upon verification, my visa card has been charged by Magic Jack. The amount charged was US32.29. I will...

Magic Jack - ripoff

Posted: 2013-03-21 by    Glenita
Complaint Rating:  67 % with 3 votes
You buy this device to make virtually free phone calls via your computer. cost advertised at @19.95 a year. But if you don't use it and want to start again, you have to pay $29.95 plus tax for every year you didn't use it just to catch up. They don't tell you this when you buy...

Magic Jack - Colorado, Grand Junction - Charges

Posted: 2013-03-12 by    Arnie Ahkeah
Complaint Rating:  0 % with 0 votes
I had numerous problems with my device. I couldn't get a hold of anybody on the phone, Finally decided to shut down my service and it cost me $32.00 to get my phone number back from them that I ported over. GOT TAKEN....

Magic Jack - Florida - Magic jack is answering calls I make to a magicjack customer

Posted: 2013-03-09 by    displayname2013
Complaint Rating:  100 % with 3 votes
Whenever I call my parents who have MagicJack, I have to hang up and call them back three to five times before it rings at their house. This started the beginning of Feb. 2013. I dial their number (same one that's been stored for a year or so, so nothings changed), it rings once and then...

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