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1.0 5 Complaints
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Locate Family Complaints 5

ComplaintsBoard
R
10:51 pm EST

Locate Family my personal data disclosed at their website without permission.

Here is the link https://www.locatefamily.com/Street-Lists/Indonesia/index-1987.html. it is very irresponsible to disclose personal information without permission but you need permission when you want to delete it. It should be my right to delete it or we have to sue this company anyway. I never understand why this website still available not banned by local authority. I am really mad at this absurdity

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ComplaintsBoard
V
7:10 pm EDT

Locate Family Distortion of personal information

Hi guys
I am on the list of locate family! Not only have all my information in public view like many people... My case is even worse...
I have a man with my surname under the same address and phone number, exactly as if he was my son! (I am single woman, no children)
Now my partner thinks I have a secret son somewhere.
Please can anyone help?
This is incredibly worrying!

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ComplaintsBoard
L
4:19 pm EDT

Locate Family their pushing inaccurate information about us to extract money from viewers

This started on August 13, 2019, when I found my name and my husbands listed on their site, with the wrong phone number, wrong relatives, wrong descriptions and the rest was fabricated. All attempts to remove were circumvented by the company, push this or push that was done, it was still there, asking for proof of who we are; did that by sending address on junk mail. Still not removed, they use Ancestry.com and GenelogyBank as a sister company link, which has their use of the logo makes locate family.com appear a real connection to ancestry, which is another fraud on their part. I am writing the three companies they have used on their site, I am also writing the Attorney General, state and federal, my Congressman, senator, and frankly becoming the biggest pain in their [censored] for the sake of removal of our data.
I have filled out the form over and over again, emailed, talked on the phone, its all a scam used to make money off American researchers, adoptees, and venerable people looking for lost friends. How cruel can a site be listing a dead sister as a living relative, listing people you have no idea who they are or saying you live in apt 13 or have all these other people living there?
What does anyone do, complain, scream, write but nothing works. I am 71 my huband is 80 how about our privacy?
Laura Johnson

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Is Locate Family Legit?

Locate Family earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Locate Family highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Locate Family to understand what to expect from them.

Locate Family has claimed the domain name for locatefamily.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Locatefamily.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Locate Family and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Locate Family protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The registrar associated with Locate Family has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Locate Family. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
3:41 pm EDT

Locate Family using personal information without consent

Locate Family is using my and many people personal information without consent and they don't let even remove that information from their website. If we ask for them to remove the information they ask us for our ID card or Drivers license, i think that is an abuse and it should have got do something to stop this privacy abuse, thanks and all regards.

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N
Na4715
US
Jul 19, 2019 12:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not send in any personal information because they won't remove your information. It's a scam site. A couple of years ago I found my personal info on their site and requested it to be removed (no personal info required). They removed it immediately and stated that wouldn't appear again. That was a lie because about a year later it was up again and this time they had a message board linked to my info. This time they wanted personal documentation to have it removed but that only removed some info. My name and the message board would stay up. The lame excuse for this was that they wanted people to meet there. I never authorized anyone to place my name with a message board online. I filed a complaint with the FTC and other appropriate agencies because the company is trying to bypass privacy laws in the USA.

If you do a online search, you'll find a lot of complaints about this website. Also do a search for the phone numbers they use [protected], [protected], [protected]) because there's complaints associated with them too.

ComplaintsBoard
L
1:50 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Locatefamily.com is a website that publishes users personally identifiable information in one consolidated place. They publish the info without users consent - afterwards, they provide you with the option to OPT OUT once you discover it's there. However, locatefamily.com will refuse to remove any information from their site unless the user provides them...

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Overview of Locate Family complaint handling

Locate Family reviews first appeared on Complaints Board on May 7, 2018. The latest review my personal data disclosed at their website without permission. was posted on Jan 11, 2020. Locate Family has an average consumer rating of 1 stars from 5 reviews. Locate Family has resolved 0 complaints.
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  1. Locate Family Contacts

  2. Locate Family emails
  3. Locate Family address
    350 Main Street, Buffalo, New York, 14202, United States
  4. Locate Family social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024
Locate Family Category
Locate Family is ranked 1 among 3 companies in the Phishing category

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