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Lincare Customer Care Service

Lincare Holdings Inc.

19387 U.S. 19 North
United States - 33764

Customer Support Phone Numbers

+1 727 530 7700 44 56
Kristen Hoefer
Chief Executive Officer

Greg McCarthy
Chief Operating Officer

Crispin Teufel
Chief Financial Officer

Lincare Complaints & Reviews

Lincare / General Service

Mr. Pellegrino on Dec 3, 2016
Nichol Roberts c/o Capital Oxygen [Lincare] 7461 Henry Clay Blvd Liverpool, NY 13088 Dear Ms. Roberts 1 December 2016 Today is 1 December 2016, on 2 November 2016 I faxed your off ice attempting to order some CPAP supplies. I have been a customer of your organization for the past...

Lincare / Unauthorized charge

Shawnee1326 on Nov 30, 2016
$265.70 was taken out of my checking account without ANY authorization by Lincare on 11/15/2016. Customer service cannot tell me what the charges are for. I have checked with my insurance claims. They have no such charge only that I owe $45 on one claim. All other claims have been paid in...

Lincare / Gaseous portable & concentrator

Firozerao on Nov 28, 2016
***DO NOT USE THIS COMPANY*** Horrible customer service, they only CARE about billings and not about service. Will use every excuse not to help. My mother in law was on oxygen briefly and then returned the equipment. However they continued to bill her and her insurance for many month...

Lincare / Initial customer service

Kacapra123 on Nov 22, 2016
My husband has sleep apnea, diagnosed post brain stem stoke in 2008. He's recently been diagnosed with cancer as well. His CPAP is old faulty and CPAP supplies are older than 6 months. His neurologist ordered a new in home sleep study which showed continued sleep apnea. He needs a new APAP...

Lincare / Billing

Brad15291 on Nov 21, 2016
I have received a bill today for supplies. My secondary insurance is supposed to be billed. I called the Lincare billing office and told them several times. There is no EOB from my secondary insurance. Lincare billing said I would not be bill ed till they got an EOB. client # 1019-5266 I...

Lincare / Cpap machine

Ann Bettcher on Nov 15, 2016
Cpap machine was ordered 1 year ago, company never obtained or asked for necessary paperwork for supplies. No new supplies since original set. Husband has been in hospital 6 times in 8 months... Company has lost orders and faxes 4 times. Hand carried orders to office it's been 3 weeks plu...

Lincare / Billing me multiple times for the same equipment / not returning calls about this matter

big matt on Nov 15, 2016
when i set my appointment i was told my machine would cost me 62 a month. A week prior to my appointment i was called to verify my appointment, and was informed that my deductible was high, and not met. I was told my machine would now cost me 128 a month. This was very frustrating, but i...

Lincare / Services are ridiculously slow

Becky Shepherd on Nov 14, 2016
I have been attempting to get my CPAP machine and supplies for 30 days plus. I am a Heart Patient with multiple illnesses and this is very STRESSFUL to not be able to get a good night sleep for 30 days plus and trying to heal. I am ready to hire an attorney to SUE you for breach of...

Lincare Medical Supplies / Wheelchair not being delivered that was ordered on 7/13/16

Nancy Stang-Haney on Oct 12, 2016
On July 13, 2016 my doctor's office faxed an order for a wheelchair for me. I have contacted them by phone on: 7/26/16 they said turnaround time would be about 5 weeks 8/9/16 Claire started it would be a few more weeks 8/31/16 they needed chart notes from the doctor I then emailed them to...

Lincare / Customer service/record keeping

princess63116 on Sep 23, 2016
March/April of 2016 I called to get my nebulzar replaced. Lincare said they had no proof of selling me a nebulizar. I could send them a copy of the nebulizar I purchased in 2011. I could not send them that information because it was unavailable at that time. I found the information about...

Lincare / Customer service failure

PKMack on Sep 8, 2016
Lincare First phone call: June 2016 I called Lincare Richmond to ask how I could get new parts for my CPAP. Who'd moved from Myrtle Beach to VA. A customer rep gave me directions to call Lincare Myrtle Beach and have my files transferred. Mid July 2016 Waited two weeks for return call...

Lincare / CPAP machine and supplies orders and billing issues

bonniegrenier on Sep 3, 2016
My husband needs supplies regularly. Sometimes they are sent, often not sent. He has to soak his tubing in soapy water and use duct tape and plastic wrap to try to seal leaks and cracks. The billing is a nightmare. Sometimes we get bills for $19 or so, then in the next week we'll get a bill...

Lincare Enteral Services / HORRIBLE Customer Service

ParulN on Jul 19, 2016
My twin sons are allergic to dairy and have to take hypoallergenic formula. We had account with Coram. Since Coram is no longer in our insurance network we transferred to Lincare. It has taken us more than 2 months, but the transfer is not done yet. Lincare dietitian took over 5 weeks to...

Lincare / Oxygen Supplier

Marian999 on Jul 6, 2016
DO NOT USE THIS OXYGEN SUPPLIER Please read this and others comments and complaints. Unbelievable incompetent service from a health care provider company when a patient is requiring oxygen therapy. You will try to phone them and should they answer, someone will return your call, never...

Lincare / Billing, Oxygen Delivery

2ndprimetime on Jul 3, 2016
I am on oxygen 24/7 in the last year Lincare has left me without an air concentrator their office is 10 min from my house because it was 5 o'clock and traffic was bad I would have to wait.Here we are on July 4 weekend no oxygen delivered when I called I was told the delivery driver...

Lincare Oxygen Care / Complete lack of customer support

n47 on Jun 23, 2016
I have never in my entire life experienced such incompetency in a company. My mother is 64 years old and was prescribed oxygen for congestive heart failure. This company repeatedly ignored her phone calls and messages requesting new tanks, never came on the day they were supposed to...

Lincare / Unprofessional service

Tracie Rey on Jun 20, 2016
I was sent home from the Emergency Room on a Sunday afternoon with an oxygen tank and a diagnosis of anemia and hypoxia, was told to call Lincare as soon as I got home and they would be out within 2 hours to assist in use of the tank. I called and got the answering service which took my...

Lincare / Product and Service

LynnBean on Jun 13, 2016
I suffer from Cluster Headaches and Oxygen is the only means of relief known to help them. Cluster Headaches have been documented as the worst pain known to humans. I have used Lincare in the past and they were wonderful. This time around I've been rather disappointed. The first tank of O2...

Lincare / fraud billing

Stopscaming on May 31, 2016
Was going to get breathing machine and they said Medicare would pay then 30 days later they said $5.00 a month them billed $31.00 I cancelled but they would not come get equipment for 2 months till I threatened to call Medicare. Now 3 years later they turned $31.00 to collection company.

Lincare / Need POC replaced, no response from Lincare

LK Presley on May 25, 2016
I have an O2 concentrator and a portable one. The portable one has been broken for months which keeps me pretty much home bound. I started calling Lincare in February 2016 about getting a different model to replace the one I had. They said they needed it noted in my doctor's notes. I...

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