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Liberty Tax Service Customer Care Service

Liberty Tax Service

1716 Corporate Landing Pkwy
Virginia Beach
Virginia
United States - 23454-5681

Customer Support Phone Numbers

Fax:
+1 804 520 4960 0 0
 
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Liberty Tax Service Complaints & Reviews

Liberty Tax Service - Kansas, Leavenworth / Tax Preperation, Fees, poor customer service

Me
melissa marvel on Mar 30, 2016
I went to Liberty Tax Service, Leavenworth KS, in 2014 to file for my 2013 & 2014 taxes. The filing fees were $300.00 per year. The tax preparer did not inform me that as a military spouse I did not have to pay state taxes to the state I was working in, therefore, I should have gotten the...

Liberty Tax Services - California, Torrance / Stole $441 dollars from me

Ar
aristondo on Feb 24, 2016
I went to liberty tax service on torrance, ca tax preparation office 1253 w carson st torrance, ca 90502 spoke to sharid, and cassandra, they told me the cost was $81 dollars and on top of that they gave me $50.00 cash, because they explain it was part of their promotion. When i came to pick up...

Liberty Tax Service - Michigan, Warren / My tax return money

Ms
Mslela on Feb 16, 2016
I went to liberty tax first offf the fees are to much and they scared around the amount they charged when I asked them I am filing a complaint because I was in informed about the services fees while waiting for my tax money to hit my card liberty taxes took money off my card which they...

Liberty Tax Services - Illinois, Plainfield / Taxes unfiled still past extension for both personal and business taxes

Sh
Shelby Hoyt on Feb 9, 2016
Deeply disappointed in the Liberty Tax Ofc in Plainfield IL (Lincoln Hwy) My 2014 personal AND business taxes were apparently put under extension however come to find out he did not complete either one in the extension period...or anytime in 2015 either for that matter... I had been none...

Liberty Tax Service - Georgia, Milledgeville / Non-payment for work.

Sa
Sarah RedGirl Thompson on Feb 8, 2016
I was devastated when Liberty Tax franchise owner refused to pay me. I contacted corporate because they really are supposed to make sure there franchises are representIng the brand. His name is Steven Tyler and he will lie cheat or whatever to get out of doing fair business. Corporate will...

Liberty Tax Service - Ohio, Fostoria / My taxes when they did them in 2015

Kr
kreh on Jan 30, 2016
I went to liberty tax here in Fostoria Ohio to get my taxes done...never been there heard good things about them and was helping my cousin out cause of the $50 deal...anyways my complaint is that when the dude did my taxes he had given me the earned income credit for my son who lives with...

Liberty Tax Service In Ames Iowa / Employees won't work there agian

Re
Reviewer97184 on Jan 16, 2016
I did not Receive my paychecks on time they were three days late and i did not receive my bonus check in 2015 and i had to work in freezing rain and blizzards and had to work outside at temps below 0 they would not give you breaks to warm up. I did not have this problem with them in 2012...

Liberty Tax Service / 2014 return

Re
Reviewer96479 on Oct 11, 2015
The nightmare started when they filed the wrong paperwork for my Ohio State taxes. They told me that Pennsylvania would pay my refund due to Ohio and it would be a wash. They thought this since I was due a large refund from Pennsylvania and I owed ohio. About 2 months after filing I get a...

Liberty Tax - Louisiana, shreveport / gave me differnt refund amounts

An
Antonio B Henderdon on Apr 13, 2015
I FILE taxs jan 24 mr. Dale ask me did I have insurance I sade yes he took my word And never told me I needed a 8962 and 1095 21 days later I found out my taxs were missing info I went Back to liberty and took the form after pull up my in they sade I would get 299 dollers I fax the info to...

Liberty Tax Service - New York, Franklin Square / Tax

Un
Unknownanon on Feb 26, 2015
Hi there my name is Jordan, I had a bad experience with an employee/tax preparer of Liberty Tax the previous week and I have written a review of the experience on numerous websites such as Yelp.com, the Liberty Tax complaint forum, and have even submitted a form of complaint to the IRS. The...

Liberty Tax / More money taken from me!

Mo
Monica Browning on Feb 8, 2015
I have went to Liberty Tax for 8 years to have the do my taxes. After the girl who prepared them told me what my return amount wold be, I was like ok and this includes all fees taken out and she said yes. A few days later I received a call saying the IRS denied your taxes. The very next...

Liberty Tax / Theft

Ch
Charisse I. on May 6, 2014
I did my taxes at Sepulveda Culver City branch. The so called tax master with two different last name Ranjilla Singh and Ranjilla Isaacs, deceived me into signing on the docusignature and stealing $586 from my tax refund. She prepared my tax so she knew how low my income was last year but...

Liberty Tax / Never received federal tax refund

Mr
Mrs. Shaver on Dec 15, 2013
We filed our taxes in September 2013( tax extensions ). On December 4, 2013 Our refund was deposited into a Herring Bank account for Liberty Tax. It was rejected ( supposedly)...Called their Bank...got same bogus story.. They say the IRS is not going to re-deposit our due refund ...They...

Liberty Tax Service - Massachusetts, Brockton / tax preparation

Ch
chanel taylor on Aug 10, 2013
We went to this tax prep. Co. To have our 2011-2012 taxes prepared. We saw that we would be getting back quite a large sum of money. Much more then we expected. So we asked them to double check the figures due to our suspicion. They informed us that all was well. So we had them sent in...

Liberty Tax Services / Incompetence

Sj
SJAL on Jul 25, 2013
My wife and I had our taxes done by Liberty Tax Services in East Texas. My wife brought a coupon in that said teachers got their taxes free this week. The Liberty people said if we would check in the one-half inch font at the bottom of the page, they aren't free at all. Fine. After...

Liberty Tax Service, Wilson Nc - North Carolina, Wilson / Sorry customer and employee relations

Ki
kim2013 on Apr 17, 2013
Beware of doing any type of business with this place. I have seen both sides (Customers/Employees) get screwed over. The customers are not treated with care unless they are big-shot wage earners. Low income customers are treated with no concern or care. The fees are outrageous and they do...

Liberty Tax - Michigan, Roseville / Wrong information

Bi
BillCh on Apr 12, 2013
Hello fellow readers I want to let others know how bad of a experience I had with this company. My wife and I had our taxes done and we had to come back up to have them do an injured spouse form. Well they filled the form out for us and we asked what we needed to do when we sent it back...

Liberty Tax - Texas, Temple / Payroll

Pa
Paula Johnston on Apr 9, 2013
I received my payroll check in the amount of $537.06, and it was returned by maker's bank (JP Morgan Chase) and refused payment to me claiming it was a fraudulent signature on the check. I made a trip to my bank for confirmation and yes the check was returned as a fraudulent check, I am still out my $537.06 for my pay. Bad employer relations.

Liberty Tax Service - Florida, Bradenton / bad service/bad customer service

Ca
carlbrad on Mar 29, 2013
According to the paperwork I was given by Liberty Tax service “We guarantee our services 100% If you are not satisfied with our service, for any reason, we will refund your preparation fees.” This is a lie. Here is my story. I moved from New York to Florida in 2012. Being new to...

Liberty Tax Service - Missouri, Saint Louis / OVER CHARGED/ERROR TAXES

Ni
nicole d hendon on Mar 28, 2013
HAD TAXES FILLED AT THEIR OFFICE. WAS TO RECEIVE REFUND FOR $3, 029 UPON RECEIVING MY REFUND -862. WAS TOLD THAT WAS FOR PREPARATION. THEN FOUND OUT THROUGH ANOTHER TAX SERVICE THAT MY TAXES HAD A COUPLE OF ERRORS. TRIED TO SEE IF I COULD GET THEM TO CORRECT IT TO NO AVAIL. IF FEEL THAT THE...

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