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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513

Customer Support Phone Numbers

+1 800 243 0000 2 4
+1 256 542 5738 0 1

LG Complaints & Reviews

LG Electronics / LG Refrigerator

Ted Shado on Jan 19, 2017
I am at my wit's end about this frig. First we almost had a fire in the frig with the lights. That's been replaced but then the shelving unit in the refrigerator part snapped in the middle where the drawer meets. We bought replacement parts, and I replaced them. Now they have snapped again...

LG Electronics / Oled55b6p television; sh5b soundbar

Gary Zabriskie on Jan 17, 2017
I purchased a new TV in late October along with a new sound bar. Initially I hooked up the TV to my old sound bar and it worked fine. Got up one morning and the sound bar had quit. I replaced it with the new LG unit and it did not work. Both sound bars would work on the optical feed but...

LG / Smartphone

Sushil Vij on Jan 9, 2017
i was updating my cell phone H790BK (16G) and it shut down and never restarted again. My RA# it A016CG55364 was still under warranty. I sent the phone to the address was given with a prepaid lebel and was received by LG on 12/9/16. I received an e-mail that it will be back to you between...

Lg Appliances / Never received rebates

Troy Scott Smith on Jan 9, 2017
I purchased a 4 piece kitchen appliance set from HH Gregg in late August of 2016 that came with a $400.00 rebate from LG. I filed the appropriate paperwork and submitted for the rebate within 2 weeks of my purchase and as of January 9, 2017, I have yet to receive the rebate. I have called...

LG / All

BBB ftc local tv on Jan 6, 2017
Need help ??? You wont get it from LG. CALL THE Federal Trade Commission 1-877-FTC-HELP File a complaint--hit them where it hurts--maybe then they will take responsibility and fix the defeats. But we need to unite and call... Why does LG Electronics think that we will let them get away...

LG / Refrigerator

shawn762144 on Dec 29, 2016
Fridge broke Dec 7th called LG, tech came Dec 9th not the 12th as they said, great. Dec 12th 2nd tech calls to come I explain 1 already came he tells LG I refused him entry. Called in on the 15th no record of the tech on the 9th need to rebook on the 19th. Tech comes in for 2 mins say...

LG / LG G5/ unethical behaviour

Azeldin kiswani on Dec 23, 2016
Greetings, My main issue, i decided to change my old g phone and buy the lg g5, and so i did, from A. Sbitany & Sons Co. Ltd., and i wont lie i took it with a good price, but after two weeks i discovered that the front camera doesn't work and the system stuck. so i went to the company to...

LG Canada / Customer service

jly009999 on Dec 21, 2016
Bought an LG G4. Phone was sent in for repairs, unable to unlock phone. That was 3 weeks ago. Since then no replies to emails or on social media, only replies of "We will get back to you" then no response. In what world does getting an unlock code take weeks!? I'm not sure anybody is even...

LG / Lg refrigerator

mmckeen on Dec 4, 2016
I purchased a new LG Refrigerator on 6/30/15 and over the past 17 months, it has been out of service 3 times. We've had the compressor replaced once and scheduled for parts to arrive again for another fix. For spending over $3, 000 on a product, we did not expect to have this many issue...

LG / Damaged tv screen

Nilesh Paliwal on Dec 1, 2016
Dear Sir, I beg to draw your kind attention towards the purchase of a LG smart TV model no 55UH651V from M/s seven Wonders electronic vide cash memo no. 32538 dated 8th October, 2016. It worked very well for a few days but now it has created disturbance. I am very disappointed to inform you...

LG Electronics / Washer/Dryer & Customer Service

rbains on Nov 25, 2016
We purchased a washer, dryer, sidekick washer and dryer pedestal. On the DELIVERY DAY, the washer and sidekick were defective and leaked water all over our laundry room. After numerous hours on the phone and videos sent the LG, they finally agreed that we needed a replacement. They wanted...

LG / LG V10

Maria0143 on Nov 22, 2016
I purchased this phone approx. 4 months ago. I noticed that the back of the phone gets very hot. My phone is left on my night stand because I use it as an alarm clock. I woke up one morning shut the alarm off and noticed the screen was cracked. I explained this to customer service who gave...

Lg Appliances / Horrible customer service

Gunter222 on Nov 22, 2016
Electric Range LG lre 6383sw purchased June 2014. AC outlet stopped working Sept. 2016 because the thermal fuse is broken. This is an inexpensive part easily replaced that I could install. Called the 800-number for Customer Service. Found out that there is no service available in our area...

LG Electronics / Lg french door refrigerator lmx25986st

Mvp2448 on Nov 17, 2016
Refridgerator failed to cool on 10/9, 3 service calls later the A&E tech after contacting the LG Technical Center they requested he preformed a vacuum test it failed. The A&E tech recorded and photographed the readings declaring the refrigerator not repairable. He said A&E would forward...

LG Klerksdorp Repair Centre / Repairs to my microwave

fatima kajee on Oct 19, 2016
i would like to complain about poor service received from th klerksdorp repair centre..i had my micro repaired it took several weeks and came back without 2 leg.i had to recently buy a new turntable after ordering ther part i waited very long for it to come and everytime you phone no one...

LG Electronics / French door refrigerator lfx31925st

jwv2017 on Oct 12, 2016
Bought it from Home Depot Nov. 2012. Couldn't use the icemaker because of the bad well water we had at the time. Meanwhile people are suing LG for a bad cooling fan board while our unit was still under warranty. We didn't know that. Did they let their outlets know about it so they could...

LG TV 56 '' / Lg curve 56'' oled

liniya on Oct 7, 2016
Actually i bought that LG curve tv OLED 56'' from UK (PC & currys) bring to Bangladesh, i didnt open that tv over there. At Bangladesh its everything's fine i run that with wi-fi but after 1 month its couldn't supply electricity to the picture tube, i mean its monitor cant open. So, how...

LG Electronics / No covered in warranty

Zachariah Philip on Oct 5, 2016
I bought a lg g4 mobile phone less than an year back from souq.com paying aed 1684/-. Within less than a year it crashed (Main board complained). When I called souq customer service they said it is not covered under souq warranty and I need to check with lg service center. When I...

LG / Washing machine

LG poor on Oct 4, 2016
I purchased a high end washing machine for over $1100 and after a few years, the area on top, where you place detergent, bleach and fabric softener began to rust. There is a plastic cover on top that covers this but there is now rust all over the upper portion of this unit. I contacted the...

LG South Africa / Lg fridge/freezer combo

Henco Malan on Sep 22, 2016
Just real our mail correspondence! Dear Natasha/Caren According to this mail the unit would have been couriered to Bloemfontein the 20th of Sep 2016 and then exchanged with the current faulty one at Dr Weyers house... - It’s been almost a year since we’ve tried to sort this problem - We have...

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