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LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513
Customer Care
1 800 243 0000 0 0
1 256 542 5738 0 0
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LG Complaints & Reviews

Lg Appliances - New York, Hauppauge - 6.1 cu. ft. Capacity Gas Double Oven Range with Infrared Grill and EasyClean™ LDG3017ST Stainless Steel

Posted: 2015-11-05 by    Margaret1948
Complaint Rating:  0 % with 0 votes
I purchased this range in 2013. The Gas Range Knobs melted after I used the self-cleaning feature. About 8 months later, I cleaned the oven again and the outside of the oven got so hot that I burned myself - hence, the melted knobs. I complained on LG's "Review of Products" but...

LG Electronics - California, Newcastle - LDS5811ST dishwasher

Posted: 2015-11-03 by    Phil Sugg
Complaint Rating:  0 % with 0 votes
I would like to say that this has been a great dishwasher. After ten years, I know that's a long time, but for $749.00 ten years ago I have been blindly if not silently disappointed. In the first year nearly every piece of plastic in the racks was broken from being cooked to death. All the little...

LG Electronics - Refrigrator

Posted: 2015-11-01 by    ramani_g
Complaint Rating:  0 % with 0 votes
Hi, I had purchased this fridge three months back and there has been moisture droplets which has been formed between the top freezer door and bottom door. I don't open the fridge door frequently as well. Technician had re-fixed the door but the issue is still persistent. Vegetables are...

LG - G4 International Dual Sim Model

Posted: 2015-10-26 by    Reviewer25517
Complaint Rating:  0 % with 0 votes
LG is well aware of the WIFI failure issues of the newly released LG G4 with 0 admission of the problem. I had to scour blogs to find out that the issue I found with a brand new phone bought days ago is widespread among LG G4 owners in the US and Asia. How about an official LG G4 official post...

LG - Ontario, Ottawa - Repair policy

Posted: 2015-10-19 by    Reviewer40059
Complaint Rating:  100 % with 1 votes
I am writing about a recent experience I've had with LG products. We own many LG products and recently our LG dryer of five years needed servicing. To my dismay when I called around I was told by most repair places that they could not work on it. Seeing a we needed our dryer ASAP we finally...

LG Electronics - Refrigerator French Door #LFX25978 SS2186

Posted: 2015-10-08 by    Reviewer92588
Complaint Rating:  0 % with 0 votes
Tremendous chemical smell coming from upper part of refrigerator. It has permeated all food. Water also has the same taste. This is not a mold odor, or rotten food smell. If I had to guess, I would say it is the Freon or a break down of plastic. Help! If I'm not here next year, please call my...

LG Electronics - California, newport beach - Refrigerator Seal/Poor Customer Service

Posted: 2015-10-06 by    Reviewer95295
Complaint Rating:  0 % with 0 votes
Goodness, where to begin. Even though our issues started three weeks ago, we worked through your LG online customer service Live Chat and used one of the three LG authorized service company's recommended for our area. New Life Appliance in Laguna Niguel. After three weeks of VERY POOR CUSTOMER...

LG - Lg-47ln5400-ua

Posted: 2015-10-06 by    Reviewer66337
Complaint Rating:  0 % with 0 votes
The TV is powered on; the red standby light goes off, the backlight comes on for a split second and goes out. I can see a very light picture. I can see the menu with a flashlight. When the TV is powered off the backlight comes on for a split second.e seen I have changed two of the boards and...

LG Electronics - Washing machine

Posted: 2015-09-30 by    R B S Mony
Complaint Rating:  0 % with 0 votes
Bought one front loading LG F8068NDP front loading fully automatic washing machine and this year itself three times the switch board became unserviceable and every time I had to spend Rs2500 to get it rectified. Even after calling LG Customer Service for more than 15 times and waiting even now...

LG Electronics - Double Oven Range

Posted: 2015-09-10 by    NeverBuyLG99
Complaint Rating:  0 % with 0 votes
I bought an LG double oven in February. As soon as I tried to preheat the oven, the oven filled my house up with gas. After many unsuccessful attempts to have LG have someone come out to fix the oven under its warranty, LG finally scheduled a company to come out to fix the oven. After the company...

LG Electronics - LFX28978ST French Door Refrigerator

Posted: 2015-09-08 by    Reviewer96638
Complaint Rating:  0 % with 0 votes
Purchased 2011 - Compressor failed in 2015. No LG service personal in this area Oxford NC. 10 Year parts warranty is useless no one can fix this under 10 year parts warranty. Forced to void warranty and replace compressor myself. LG will claim they have service companies but when called they...

LG Electronics - Do Not Buy LG

Posted: 2015-08-28 by    Reviewer40264
Complaint Rating:  0 % with 0 votes
We've had problems with the microwave, washer (only a few years old) and a new headset. I am so upset, I cant even type the issues. We spent money to replace a whole washer and I have a wireless headset I haven't been able to use! Repair and customer service is the worst ever. They lie and do...

LG Electronics - Ontario, Milton - Dishwasher

Posted: 2015-08-24 by    LG is the worse
Complaint Rating:  0 % with 0 votes
I purchased a LG dishwasher and have had nothing but problems with it, the drain pump has had to be replaced several times as well as the motor. Since Oct 17/14 I have had 4 different technicians over my place and the drain pump was replaced on 2 occasions and the third time I just refused to...

LG - Delay in repair

Posted: 2015-07-22 by    Redhish John
Complaint Rating:  0 % with 0 votes
I bought 49UB700T model HUD Smart TV from Dubai on 03rd June 2015 with International waranty. While using in my home townn TV stopped working . We called the customer care and a technician attended this issue and was informed that a system board to be replaced and needs to wait for a 10 days....

LG TV - Faulty TV 55UB850T piece and no response from Customer care

Posted: 2015-07-21 by    srgunukula
Complaint Rating:  0 % with 0 votes


I have bought a 4K ultra HD TV 55UB850T, 2 months ago from Chroma, a reputed seller in Bangalore.

Suddenly few days back, I saw few lines in upper portion a small area on right upper portion became...

LG - Pathetic service

Posted: 2015-06-29 by    syed quthubuddin
Complaint Rating:  100 % with 1 votes
I purchased 49 inch television in Dubai Jan 2015, suddenly I noticed lines appearing on the screen, when I reported the issue to LG service Centre, it took almost 3 weeks for them to get the spares parts after replacing the screen still the lines are appearing and LG service Centre doesn’t...

LG - Compressor cannot be replaced within warranty period.

Posted: 2015-06-05 by    Distressed with LG Fridge!!
Complaint Rating:  0 % with 0 votes
We purchased an LG refrigerator (side by side doors) in July 2012 with the company claiming 10 year warranty on the compressor. 3 years hence, the fridge suddenly stopped cooling. A visit by LG Service Engineer diagnosed the problem to be with the compressor.

Ideally the compressor...

Lg Appliances - Texas, Baytown - Worthless Junk

Posted: 2015-02-03 by    PiggyMom
Complaint Rating:  0 % with 0 votes
Thankfully I didn't pay for them! I won a kitchen of LG appliances - refrigerator, electric range, microwave and dishwasher about 3 years ago. We have had one problem after another. The icemaker would freeze up, the dispenser would clog, the water dispenser just quit after having it worked...

LG Electronics - parts replacement

Posted: 2015-01-15 by    prag das damani
Complaint Rating:  0 % with 0 votes
Purchased fridge in 2005 model no. Lg 366dlq suddenly stoped working on 10. 1. 15 and a complain lodged to service center no :rna - 150109057263 and was attended by technician on same day.
I was told that company is not is position to supply the defective part as it has been discontinued....

LG - washer dryer and Dishwasher

Posted: 2014-12-12 by    stupidmeagain
Complaint Rating:  0 % with 0 votes
LG, My dream then my nightmare! Should have known that a company previously named Gold Star was not up to par. I was so blinded by the salespersons glowing review of the LG front loader and dryer that we bought the pair and pedestals to the tune of about $2500. Then the washer required numerous...

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