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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513

Customer Support Phone Numbers

+1 800 243 0000 1 3
+1 256 542 5738 0 1

LG Complaints & Reviews

LG / Lg refrigerator

mmckeen on Dec 4, 2016
I purchased a new LG Refrigerator on 6/30/15 and over the past 17 months, it has been out of service 3 times. We've had the compressor replaced once and scheduled for parts to arrive again for another fix. For spending over $3, 000 on a product, we did not expect to have this many issue...

LG / Damaged tv screen

Nilesh Paliwal on Dec 1, 2016
Dear Sir, I beg to draw your kind attention towards the purchase of a LG smart TV model no 55UH651V from M/s seven Wonders electronic vide cash memo no. 32538 dated 8th October, 2016. It worked very well for a few days but now it has created disturbance. I am very disappointed to inform you...

LG Electronics / Washer/Dryer & Customer Service

rbains on Nov 25, 2016
We purchased a washer, dryer, sidekick washer and dryer pedestal. On the DELIVERY DAY, the washer and sidekick were defective and leaked water all over our laundry room. After numerous hours on the phone and videos sent the LG, they finally agreed that we needed a replacement. They wanted...

LG / LG V10

Maria0143 on Nov 22, 2016
I purchased this phone approx. 4 months ago. I noticed that the back of the phone gets very hot. My phone is left on my night stand because I use it as an alarm clock. I woke up one morning shut the alarm off and noticed the screen was cracked. I explained this to customer service who gave...

Lg Appliances / Horrible customer service

Gunter222 on Nov 22, 2016
Electric Range LG lre 6383sw purchased June 2014. AC outlet stopped working Sept. 2016 because the thermal fuse is broken. This is an inexpensive part easily replaced that I could install. Called the 800-number for Customer Service. Found out that there is no service available in our area...

LG Electronics / Lg french door refrigerator lmx25986st

Mvp2448 on Nov 17, 2016
Refridgerator failed to cool on 10/9, 3 service calls later the A&E tech after contacting the LG Technical Center they requested he preformed a vacuum test it failed. The A&E tech recorded and photographed the readings declaring the refrigerator not repairable. He said A&E would forward...

LG Klerksdorp Repair Centre / Repairs to my microwave

fatima kajee on Oct 19, 2016
i would like to complain about poor service received from th klerksdorp repair centre..i had my micro repaired it took several weeks and came back without 2 leg.i had to recently buy a new turntable after ordering ther part i waited very long for it to come and everytime you phone no one...

LG Electronics / French door refrigerator lfx31925st

jwv2017 on Oct 12, 2016
Bought it from Home Depot Nov. 2012. Couldn't use the icemaker because of the bad well water we had at the time. Meanwhile people are suing LG for a bad cooling fan board while our unit was still under warranty. We didn't know that. Did they let their outlets know about it so they could...

LG TV 56 '' / Lg curve 56'' oled

liniya on Oct 7, 2016
Actually i bought that LG curve tv OLED 56'' from UK (PC & currys) bring to Bangladesh, i didnt open that tv over there. At Bangladesh its everything's fine i run that with wi-fi but after 1 month its couldn't supply electricity to the picture tube, i mean its monitor cant open. So, how...

LG Electronics / No covered in warranty

Zachariah Philip on Oct 5, 2016
I bought a lg g4 mobile phone less than an year back from souq.com paying aed 1684/-. Within less than a year it crashed (Main board complained). When I called souq customer service they said it is not covered under souq warranty and I need to check with lg service center. When I...

LG / Washing machine

LG poor on Oct 4, 2016
I purchased a high end washing machine for over $1100 and after a few years, the area on top, where you place detergent, bleach and fabric softener began to rust. There is a plastic cover on top that covers this but there is now rust all over the upper portion of this unit. I contacted the...

LG South Africa / Lg fridge/freezer combo

Henco Malan on Sep 22, 2016
Just real our mail correspondence! Dear Natasha/Caren According to this mail the unit would have been couriered to Bloemfontein the 20th of Sep 2016 and then exchanged with the current faulty one at Dr Weyers house... - It’s been almost a year since we’ve tried to sort this problem - We have...

LG TV / t.v. screen model no. 47ln5420-tc

W Hayat on Sep 5, 2016
I bought an LG T.V. screen model No. 47LN5420-TC nine month ago(in 2015) from LG ghreiwati group in Syria. After less than 3 months the screen broke down and the agent of ghriwati has told me that parts needed to fix the TV are on back order and that they should be available in a month or...

LG Electronics / Refrigerator model LSXS22423S

Good Good Stuff on Aug 11, 2016
On 3/23/16 I took delivery of a new LG refrigerator model LSXS22423S that I purchased from Best Buy / Pacific Kitchen and Home here in Minneapolis.  Unfortunately the refrigerator side of the unit was never able to reach a safe cooling temperature, even at it's coldest setting.  I first noticed...

LG Electronics / Refrigerator LFX28968**(p/no: MFL63264230

hanul on Jul 20, 2016
I purchased LG refrigerator 3 years ago and I have been having problem annually. This year my refrigerator is out of order again called for LG repair service. LG repairman came to my home tried to fix it twice without success. Repairman stated there must be something wrong inside panel which...

LG / LFC23760 Refrigerator Dead

Bought in 2009 from Best Buy & Dead as a door nail! No lights, no fan, no nothing. I've read many complaints online. I bought a new master control board from AppliancePartsPros.com Installed the new board and still NO power. When tested on both boards - it is confirmed that power i...

LG Electronics / Dvd recorder

cragg bailey on May 23, 2016
I purchased a DVD recorder thru Amazon in March, 2016. It became immediately apparent that it only played in black-and-white; a call to the 'Customer service' number elicited a suggestion that I buy another cord. I declined, as LG had provided the cord with the recorder, and the CS person...

LG / Lack of customer support

Eli on May 15, 2016
Recently I have purchased a new LG phone and had some problems with it and I really needed some help and advice from customer service. I emailed many times hoping to get a reply but they ignored all my messages. Also tried to call and was put on hold like forever and then disconnected...

LG Canada / LG Dryer - Model DLEX3570V

bhollett on May 4, 2016
I purchased this new dryer in January of 2016 and after three months it stopped working. LG dispatched a technician and they had to wait for a part to arrive. We waited for 2 weeks only to discover the part will be 5 more weeks. We called to ask for a new dryer and got caught in the loop...

LG / Lg g4 phone

Kevin Kanyottu Kamau on May 1, 2016
I have been a LG phone user for 4 years. Last year like any phone enthusiast, I purchased their latest phone the G4. This year in January the phone started going off on its own. At first I thought it's a battery issue. I want to lg office in Kenya and complained. They said it's been a complaint...

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