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LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513
Customer Care
1 800 243 0000
1 256 542 5738
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LG Complaints & Reviews

LG Electronics - Washing machine

Posted: 2015-09-30 by    R B S Mony
Complaint Rating:  0 % with 0 votes
Bought one front loading LG F8068NDP front loading fully automatic washing machine and this year itself three times the switch board became unserviceable and every time I had to spend Rs2500 to get it rectified. Even after calling LG Customer Service for more than 15 times and waiting even now...

LG Electronics - Double Oven Range

Posted: 2015-09-10 by    NeverBuyLG99
Complaint Rating:  0 % with 0 votes
I bought an LG double oven in February. As soon as I tried to preheat the oven, the oven filled my house up with gas. After many unsuccessful attempts to have LG have someone come out to fix the oven under its warranty, LG finally scheduled a company to come out to fix the oven. After the company...

LG Electronics - LFX28978ST French Door Refrigerator

Posted: 2015-09-08 by    Reviewer96638
Complaint Rating:  0 % with 0 votes
Purchased 2011 - Compressor failed in 2015. No LG service personal in this area Oxford NC. 10 Year parts warranty is useless no one can fix this under 10 year parts warranty. Forced to void warranty and replace compressor myself. LG will claim they have service companies but when called they...

LG Electronics - Do Not Buy LG

Posted: 2015-08-28 by    Reviewer40264
Complaint Rating:  0 % with 0 votes
We've had problems with the microwave, washer (only a few years old) and a new headset. I am so upset, I cant even type the issues. We spent money to replace a whole washer and I have a wireless headset I haven't been able to use! Repair and customer service is the worst ever. They lie and do...

LG Electronics - Ontario, Milton - Dishwasher

Posted: 2015-08-24 by    LG is the worse
Complaint Rating:  0 % with 0 votes
I purchased a LG dishwasher and have had nothing but problems with it, the drain pump has had to be replaced several times as well as the motor. Since Oct 17/14 I have had 4 different technicians over my place and the drain pump was replaced on 2 occasions and the third time I just refused to...

LG - Delay in repair

Posted: 2015-07-22 by    Redhish John
Complaint Rating:  0 % with 0 votes
I bought 49UB700T model HUD Smart TV from Dubai on 03rd June 2015 with International waranty. While using in my home townn TV stopped working . We called the customer care and a technician attended this issue and was informed that a system board to be replaced and needs to wait for a 10 days....

LG TV - Faulty TV 55UB850T piece and no response from Customer care

Posted: 2015-07-21 by    srgunukula
Complaint Rating:  0 % with 0 votes


I have bought a 4K ultra HD TV 55UB850T, 2 months ago from Chroma, a reputed seller in Bangalore.

Suddenly few days back, I saw few lines in upper portion a small area on right upper portion became...

LG - Pathetic service

Posted: 2015-06-29 by    syed quthubuddin
Complaint Rating:  100 % with 1 votes
I purchased 49 inch television in Dubai Jan 2015, suddenly I noticed lines appearing on the screen, when I reported the issue to LG service Centre, it took almost 3 weeks for them to get the spares parts after replacing the screen still the lines are appearing and LG service Centre doesn’t...

LG - Compressor cannot be replaced within warranty period.

Posted: 2015-06-05 by    Distressed with LG Fridge!!
Complaint Rating:  0 % with 0 votes
We purchased an LG refrigerator (side by side doors) in July 2012 with the company claiming 10 year warranty on the compressor. 3 years hence, the fridge suddenly stopped cooling. A visit by LG Service Engineer diagnosed the problem to be with the compressor.

Ideally the compressor...

LG Appliances - Worthless Junk

Posted: 2015-02-03 by    PiggyMom
Complaint Rating:  0 % with 0 votes
Thankfully I didn't pay for them! I won a kitchen of LG appliances - refrigerator, electric range, microwave and dishwasher about 3 years ago. We have had one problem after another. The icemaker would freeze up, the dispenser would clog, the water dispenser just quit after having it worked...

LG Electronics - parts replacement

Posted: 2015-01-15 by    prag das damani
Complaint Rating:  0 % with 0 votes
Purchased fridge in 2005 model no. Lg 366dlq suddenly stoped working on 10. 1. 15 and a complain lodged to service center no :rna - 150109057263 and was attended by technician on same day.
I was told that company is not is position to supply the defective part as it has been discontinued....

LG - washer dryer and Dishwasher

Posted: 2014-12-12 by    stupidmeagain
Complaint Rating:  0 % with 0 votes
LG, My dream then my nightmare! Should have known that a company previously named Gold Star was not up to par. I was so blinded by the salespersons glowing review of the LG front loader and dryer that we bought the pair and pedestals to the tune of about $2500. Then the washer required numerous...

LG Electronics - Delay in resolving the complaint pertaining to AC Compressor

Posted: 2014-12-01 by    R Krishnan
Complaint Rating:  0 % with 0 votes
We purchased Split AC (Model no.LSA6ZR2M) One & half year back in Chennai. We started facing problem at the end of Oct'14 as Power was getting shut down once we switch on our 2 ton AC . As a result, we have registered our complaint at Customer Care Service Centre. After that 4 engineers...

LG Electronics - Lg 3d led tv 6130 display problem

Posted: 2014-10-08 by    skrishnakumarpradeep
Complaint Rating:  0 % with 0 votes
I purchased a LG 3d led tv 6130 from lg best shop velachery on 28th of March 2014. Ever since I bought this tv, it had a display problem on 3d projected images. There is a doubleness in the image or in technical terms called as the crosstalk as I am not happy with images produced from it. I...

LG TV - terrible products terrible customer service

Posted: 2014-09-19 by    sarahsligo
Complaint Rating:  0 % with 0 votes
After intense saving we purchased a 56 inch LG TV 8 months ago. After turning it on today we were greeted with a black screen. After contacting both the purchase store ( Currys with an equally terrible customer service) we contacted LG directly. Best case scenario they collect in 5 days and...

LG - Ontario, Mississauga - soundplate

Posted: 2014-09-10 by    Rheal
Complaint Rating:  100 % with 1 votes
Bought an lg lb6500 with the sound plate as a promo. Problem is the tv has corner leg stands. And does not sit on the sound plate. Now that no weight is applied to the top of the sound plate. It gives out muffled rattling sound from the top of the plate vibrating. Also was an open box product....

LG Electronics - Service challenges its customers

Posted: 2014-08-27 by    s.m.akbar
Complaint Rating:  0 % with 0 votes
My name: s. M. Akbar cell: 09840705123 one of the old complaint no: rna 140325060750
Last complaint no: rna 140825014158
I bought l. G led television and it had a problem with hdmi port and power supply near the end of warranty period. They sent a technician who convinced...

LG - Very poor services

Posted: 2014-07-31 by    Anonymus99834er
Complaint Rating:  0 % with 0 votes
Very hell services from LG. I am from Tanda, Ambedkarnagar disctrict, Uttar Pradesh. I have bought an LG refrigerator Model: GL-245 BLGA5.EPVZEBN(IN), S.No.: 310PRZZ023189 on 12/04/2014 and after 2 months the MOSFET of circuit burnt out. I have registered a complaint to the service center on...

LG - LG refrigerator compressor broke

Posted: 2014-07-22 by    busdriver18
Complaint Rating:  100 % with 1 votes
my 2 year old LG refrigerator is not working. I called LG customer service many many times, they are so frustrating. All they do is tell you to troubleshoot, which is unplug the cord and plug it back in. I finally got a technitian to come and diagnose the problem, turns out its compressor is...

LG Canada - Ontario, North York (Toronto) - Warranty Not Honoured

Posted: 2014-07-09 by    Patrick Berry
Complaint Rating:  100 % with 1 votes
LG Canada is not honouring the warranty as written for my defective appliance. I have been unable to get a satisfactory explanation cannot escalate.

My fridge stopped working in May 2014. I purchased a 'flat rate' service plan with LG Canada to have my fridge repaired....

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