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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513

Customer Support Phone Numbers

+1 800 243 0000 0 2
+1 256 542 5738 0 1
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LG Complaints & Reviews

LG Electronics / Refrigerator model LSXS22423S

Good Good Stuff on Aug 11, 2016
On 3/23/16 I took delivery of a new LG refrigerator model LSXS22423S that I purchased from Best Buy / Pacific Kitchen and Home here in Minneapolis.  Unfortunately the refrigerator side of the unit was never able to reach a safe cooling temperature, even at it's coldest setting.  I first noticed...

LG Electronics / Refrigerator LFX28968**(p/no: MFL63264230

hanul on Jul 20, 2016
I purchased LG refrigerator 3 years ago and I have been having problem annually. This year my refrigerator is out of order again called for LG repair service. LG repairman came to my home tried to fix it twice without success. Repairman stated there must be something wrong inside panel which...

LG - Indiana, Bloomington / LFC23760 Refrigerator Dead

Bought in 2009 from Best Buy & Dead as a door nail! No lights, no fan, no nothing. I've read many complaints online. I bought a new master control board from AppliancePartsPros.com Installed the new board and still NO power. When tested on both boards - it is confirmed that power i...

LG Electronics / Dvd recorder

cragg bailey on May 23, 2016
I purchased a DVD recorder thru Amazon in March, 2016. It became immediately apparent that it only played in black-and-white; a call to the 'Customer service' number elicited a suggestion that I buy another cord. I declined, as LG had provided the cord with the recorder, and the CS person...

LG / Lack of customer support

Eli on May 15, 2016
Recently I have purchased a new LG phone and had some problems with it and I really needed some help and advice from customer service. I emailed many times hoping to get a reply but they ignored all my messages. Also tried to call and was put on hold like forever and then disconnected...

LG Canada - Ontario, Toronto / LG Dryer - Model DLEX3570V

bhollett on May 4, 2016
I purchased this new dryer in January of 2016 and after three months it stopped working. LG dispatched a technician and they had to wait for a part to arrive. We waited for 2 weeks only to discover the part will be 5 more weeks. We called to ask for a new dryer and got caught in the loop...

LG / Lg g4 phone

Kevin Kanyottu Kamau on May 1, 2016
I have been a LG phone user for 4 years. Last year like any phone enthusiast, I purchased their latest phone the G4. This year in January the phone started going off on its own. At first I thought it's a battery issue. I want to lg office in Kenya and complained. They said it's been a complaint...

LG / Dishwasher

bobralst@yahoo.com on Apr 18, 2016
LG dishwasher caught fire this morning. My wife happened to be in the next room when she she smelled and acrid odor and then saw smoke coming from the closed door of the dishwasher. When she opened the door, she saw flames in the bottom of machine. She dosed with salt, and when that didn't...

LG / Bootloop - LG G4

Mohamed Nabih Elshimi on Apr 9, 2016
I bought LG-G4 (LG-H815P) on 24-8-2015 from iMedia store in Cairo, Egypt. My G4 had a bootloop on 4-4-2016, I called the customer service for LG in Egypt, they refused to replace the phone (which is still in the 1 year warranty), they only offered to replace some hardware internal...

LG Electronics / LG Smart TV

DPMIami on Mar 17, 2016
After having an issue with my LG Smart TV, I call LG technical service to get a tech to come to my house to fix it. The call was taken from someone in India, and after explain the issue, the guy tells that the mother board need to be replaced, the technician will be able to come the next...

LG Electronics / Appliances

Wolfgang Hinners on Mar 8, 2016
LG I have purchased a convection glass top stove, a fridge with French doors and two freezer drawers, and an a above-stove convection microwave a couple years ago. They are of rather disappointing quality. And the responses from LG is even more disappointing. I have contacted LG first...

LG - New Jersey, Englewood Cliffs / LG Refrigerator Model LFX25974ST

shaynamaidel09 on Feb 23, 2016
I have an LG refrigerator (LFX25974ST) purchased in January, 2013. It stopped cooling. I called the LG service number located inside the fridge (800-243-0000). Over the phone, I was sold on the LG Premium Repair coverage and purchased the policy on January 27, 2016. After four visits from...

LG Electronics - Alabama, Huntsville / 50" plasma TV

BigRay on Feb 17, 2016
I have a model 50PK950 LG TV about 5 years old. It developed a problem of turning itself off after about 5 minutes. I called the LG customer service department 800 243-0000 on January 29th and paid $260 (contract 350 238 673) to have the set repaired. A service repair has yet to occur. LG...

LG / fridge

Reviewer65576 on Feb 16, 2016
Worst fridge ever, only ten years old most of the shelves are broken lower freezer door/slide out design no good . Had to keep raising control to keep cold finally freezer crapped out then the main parts a few days later. Will never buy a LG product again

LG - Pennsylvania, Altoona / top load wash machine

Speevo on Feb 10, 2016
If you have money to throw away buy LG laundry products. bought, "Top of the Line" LG washing machine. From the day it was installed did not work. Called service was told would be a service charge to send repairman to service "new" appliance. Still does not work correctly. Piece of feces.

LG / electric range and dishwasher

Reviewer61002 on Feb 8, 2016
Bought new LG electric stove (LDS4821ST) and dishwasher (LRE30453ST) (high-end and expensive) in Nov 2010; installed 6 months later after I remodeled our kitchen. I will NEVER buy an LG Product again!!! Appliances should last longer than 5 years. The stove went bad the week of...

LG / Customer care

Shashi International Inc. on Jan 24, 2016
Dear sir, I purchase lg washing machine lg f1496adp24 8 / 4 kg fully autometic from Vivek limited Vivek ltd. , 2 / 850, mugalivakkam main road, manapakkam Near manapakkam imrt institute and old l&t service building City chennai / state tamil nadu Pin 600125 Company's vat tin ...

LG - New York, Rochester / Electric Range

Reviewer70531 on Jan 17, 2016
I have had a horrible experience with LG and will never buy another LG product. About 8 months ago I bought as beautiful electric range with the purple/blue oven that self cleans at a low temperature. The stove is still working great but I noticed that the enamel in the oven is just...

LG / Wrong information about part collection times

Reviewer23692 on Jan 8, 2016
I was there to collect my part at 08:00 today 08/01/2016, document number QU114927 and was politely told that the supplying of parts only opens at 09:00, some nonsense that the system only goes on line at that time. Can you tell me where it states that fact, when the email sent to me...

LG / Rusting of Fridge ice bucket

Jan Bezuidenhout on Jan 6, 2016
JAN BEZUIDENHOUT BOERDERYE P.0. BOX 55004 E-MAIL: goldfields-radiators@vodamail.co.za EERSTEMYN TEL/FAX – 057 355 7242 WELKOM 171 POWER ROAD 9460 WELKOM, 9459 J.A.J. BEZUIDENHOUT – 082 706 4839 ______________________________________________________________ 6 Januarie 2016 L.G. Appliance...

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