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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
Huntsville
Alabama
United States - 35824-1513

Customer Support Phone Numbers

Phone:
1 800 243 0000 0 1
Fax:
1 256 542 5738 0 0
 
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LG Complaints & Reviews

LG Electronics / Dvd recorder

Cr
cragg bailey on 2016-05-23
I purchased a DVD recorder thru Amazon in March, 2016. It became immediately apparent that it only played in black-and-white; a call to the 'Customer service' number elicited a suggestion that I buy another cord. I declined, as LG had provided the cord with the recorder, and the CS person...

LG / Lack of customer support

El
Eli on 2016-05-15
Recently I have purchased a new LG phone and had some problems with it and I really needed some help and advice from customer service. I emailed many times hoping to get a reply but they ignored all my messages. Also tried to call and was put on hold like forever and then disconnected...

LG Canada - Ontario, Toronto / LG Dryer - Model DLEX3570V

Bh
bhollett on 2016-05-04
I purchased this new dryer in January of 2016 and after three months it stopped working. LG dispatched a technician and they had to wait for a part to arrive. We waited for 2 weeks only to discover the part will be 5 more weeks. We called to ask for a new dryer and got caught in the loop...

LG / Lg g4 phone

Ke
Kevin Kanyottu Kamau on 2016-05-01
I have been a LG phone user for 4 years. Last year like any phone enthusiast, I purchased their latest phone the G4. This year in January the phone started going off on its own. At first I thought it's a battery issue. I want to lg office in Kenya and complained. They said it's been a complaint...

LG / Dishwasher

Bo
bobralst@yahoo.com on 2016-04-18
LG dishwasher caught fire this morning. My wife happened to be in the next room when she she smelled and acrid odor and then saw smoke coming from the closed door of the dishwasher. When she opened the door, she saw flames in the bottom of machine. She dosed with salt, and when that didn't...

LG / Bootloop - LG G4

Mo
Mohamed Nabih Elshimi on 2016-04-09
I bought LG-G4 (LG-H815P) on 24-8-2015 from iMedia store in Cairo, Egypt. My G4 had a bootloop on 4-4-2016, I called the customer service for LG in Egypt, they refused to replace the phone (which is still in the 1 year warranty), they only offered to replace some hardware internal...

LG Electronics / LG Smart TV

Dp
DPMIami on 2016-03-17
After having an issue with my LG Smart TV, I call LG technical service to get a tech to come to my house to fix it. The call was taken from someone in India, and after explain the issue, the guy tells that the mother board need to be replaced, the technician will be able to come the next...

LG Electronics / Appliances

Wo
Wolfgang Hinners on 2016-03-08
LG I have purchased a convection glass top stove, a fridge with French doors and two freezer drawers, and an a above-stove convection microwave a couple years ago. They are of rather disappointing quality. And the responses from LG is even more disappointing. I have contacted LG first...

LG - New Jersey, Englewood Cliffs / LG Refrigerator Model LFX25974ST

Sh
shaynamaidel09 on 2016-02-23
I have an LG refrigerator (LFX25974ST) purchased in January, 2013. It stopped cooling. I called the LG service number located inside the fridge (800-243-0000). Over the phone, I was sold on the LG Premium Repair coverage and purchased the policy on January 27, 2016. After four visits from...

LG Electronics - Alabama, Huntsville / 50" plasma TV

Bi
BigRay on 2016-02-17
I have a model 50PK950 LG TV about 5 years old. It developed a problem of turning itself off after about 5 minutes. I called the LG customer service department 800 243-0000 on January 29th and paid $260 (contract 350 238 673) to have the set repaired. A service repair has yet to occur. LG...

LG / fridge

Re
Reviewer65576 on 2016-02-16
Worst fridge ever, only ten years old most of the shelves are broken lower freezer door/slide out design no good . Had to keep raising control to keep cold finally freezer crapped out then the main parts a few days later. Will never buy a LG product again

LG - Pennsylvania, Altoona / top load wash machine

Sp
Speevo on 2016-02-10
If you have money to throw away buy LG laundry products. bought, "Top of the Line" LG washing machine. From the day it was installed did not work. Called service was told would be a service charge to send repairman to service "new" appliance. Still does not work correctly. Piece of feces.

LG / electric range and dishwasher

Re
Reviewer61002 on 2016-02-08
Bought new LG electric stove (LDS4821ST) and dishwasher (LRE30453ST) (high-end and expensive) in Nov 2010; installed 6 months later after I remodeled our kitchen. I will NEVER buy an LG Product again!!! Appliances should last longer than 5 years. The stove went bad the week of...

LG / Customer care

Sh
Dear sir, I purchase lg washing machine lg f1496adp24 8 / 4 kg fully autometic from Vivek limited Vivek ltd. , 2 / 850, mugalivakkam main road, manapakkam Near manapakkam imrt institute and old l&t service building City chennai / state tamil nadu Pin 600125 Company's vat tin ...

LG - New York, Rochester / Electric Range

Re
Reviewer70531 on 2016-01-17
I have had a horrible experience with LG and will never buy another LG product. About 8 months ago I bought as beautiful electric range with the purple/blue oven that self cleans at a low temperature. The stove is still working great but I noticed that the enamel in the oven is just...

LG / Wrong information about part collection times

Re
Reviewer23692 on 2016-01-08
I was there to collect my part at 08:00 today 08/01/2016, document number QU114927 and was politely told that the supplying of parts only opens at 09:00, some nonsense that the system only goes on line at that time. Can you tell me where it states that fact, when the email sent to me...

LG / Rusting of Fridge ice bucket

Ja
Jan Bezuidenhout on 2016-01-06
JAN BEZUIDENHOUT BOERDERYE P.0. BOX 55004 E-MAIL: goldfields-radiators@vodamail.co.za EERSTEMYN TEL/FAX – 057 355 7242 WELKOM 171 POWER ROAD 9460 WELKOM, 9459 J.A.J. BEZUIDENHOUT – 082 706 4839 ______________________________________________________________ 6 Januarie 2016 L.G. Appliance...

LG Electronics - Ontario, Toronto / Bad Quality - Terrible Service

Em
Emma17 on 2016-01-05
I bought a brand new LG Steam-dryer 4 months ago and stopped working on Christmas 2015. I called for service and they said they would come on 5th of January 2016 between 8 till 5. They never showed off. So my brand NEW Steam-dryer, STOPPED working and their service DIDN'T come after TEN...

LG Electronics / Lg lw6500 3D TV no parts available

Ja
Jagadeesh Bala on 2015-12-28
I was very happy customer of lg for quite a long time. Have an LG manufactured TV washing machine and coupe of mobiles. Had an issue on Nov 10, 2015 with my 42LG6500 3D TV which was bought during last quarter of 2012. Registered complaint with the customer care -RNA151110031665. Customer...

LG Electronics - Ontario, Toronto / Dvd Home theater

1g
1grant1 on 2015-12-12
I have had to contact LG 4 times and a call to their third party repair center. The LG responses indicate they do not want to understand. The only repair facility provided to me is not conveniently located and only open M-F 9 to 5 when I am at work. I called repair center and they advised...

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