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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513

Customer Support Phone Numbers

+1 800 243 0000 0 2
+1 256 542 5738 0 1
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LG Complaints & Reviews

LG Klerksdorp Repair Centre / Repairs to my microwave

fatima kajee on Oct 19, 2016
i would like to complain about poor service received from th klerksdorp repair centre..i had my micro repaired it took several weeks and came back without 2 leg.i had to recently buy a new turntable after ordering ther part i waited very long for it to come and everytime you phone no one...

LG Electronics - Michigan, Muskegon / French door refrigerator lfx31925st

jwv2017 on Oct 12, 2016
Bought it from Home Depot Nov. 2012. Couldn't use the icemaker because of the bad well water we had at the time. Meanwhile people are suing LG for a bad cooling fan board while our unit was still under warranty. We didn't know that. Did they let their outlets know about it so they could...

LG TV 56 '' / Lg curve 56'' oled

liniya on Oct 7, 2016
Actually i bought that LG curve tv OLED 56'' from UK (PC & currys) bring to Bangladesh, i didnt open that tv over there. At Bangladesh its everything's fine i run that with wi-fi but after 1 month its couldn't supply electricity to the picture tube, i mean its monitor cant open. So, how...

LG Electronics / No covered in warranty

Zachariah Philip on Oct 5, 2016
I bought a lg g4 mobile phone less than an year back from souq.com paying aed 1684/-. Within less than a year it crashed (Main board complained). When I called souq customer service they said it is not covered under souq warranty and I need to check with lg service center. When I...

LG / Washing machine

LG poor on Oct 4, 2016
I purchased a high end washing machine for over $1100 and after a few years, the area on top, where you place detergent, bleach and fabric softener began to rust. There is a plastic cover on top that covers this but there is now rust all over the upper portion of this unit. I contacted the...

LG South Africa / Lg fridge/freezer combo

Henco Malan on Sep 22, 2016
Just real our mail correspondence! Dear Natasha/Caren According to this mail the unit would have been couriered to Bloemfontein the 20th of Sep 2016 and then exchanged with the current faulty one at Dr Weyers house... - It’s been almost a year since we’ve tried to sort this problem - We have...

LG Electronics / Refrigerator model LSXS22423S

Good Good Stuff on Aug 11, 2016
On 3/23/16 I took delivery of a new LG refrigerator model LSXS22423S that I purchased from Best Buy / Pacific Kitchen and Home here in Minneapolis.  Unfortunately the refrigerator side of the unit was never able to reach a safe cooling temperature, even at it's coldest setting.  I first noticed...

LG Electronics / Refrigerator LFX28968**(p/no: MFL63264230

hanul on Jul 20, 2016
I purchased LG refrigerator 3 years ago and I have been having problem annually. This year my refrigerator is out of order again called for LG repair service. LG repairman came to my home tried to fix it twice without success. Repairman stated there must be something wrong inside panel which...

LG - Indiana, Bloomington / LFC23760 Refrigerator Dead

Bought in 2009 from Best Buy & Dead as a door nail! No lights, no fan, no nothing. I've read many complaints online. I bought a new master control board from AppliancePartsPros.com Installed the new board and still NO power. When tested on both boards - it is confirmed that power i...

LG Electronics / Dvd recorder

cragg bailey on May 23, 2016
I purchased a DVD recorder thru Amazon in March, 2016. It became immediately apparent that it only played in black-and-white; a call to the 'Customer service' number elicited a suggestion that I buy another cord. I declined, as LG had provided the cord with the recorder, and the CS person...

LG / Lack of customer support

Eli on May 15, 2016
Recently I have purchased a new LG phone and had some problems with it and I really needed some help and advice from customer service. I emailed many times hoping to get a reply but they ignored all my messages. Also tried to call and was put on hold like forever and then disconnected...

LG Canada - Ontario, Toronto / LG Dryer - Model DLEX3570V

bhollett on May 4, 2016
I purchased this new dryer in January of 2016 and after three months it stopped working. LG dispatched a technician and they had to wait for a part to arrive. We waited for 2 weeks only to discover the part will be 5 more weeks. We called to ask for a new dryer and got caught in the loop...

LG / Lg g4 phone

Kevin Kanyottu Kamau on May 1, 2016
I have been a LG phone user for 4 years. Last year like any phone enthusiast, I purchased their latest phone the G4. This year in January the phone started going off on its own. At first I thought it's a battery issue. I want to lg office in Kenya and complained. They said it's been a complaint...

LG / Dishwasher

bobra95 on Apr 18, 2016
LG dishwasher caught fire this morning. My wife happened to be in the next room when she she smelled and acrid odor and then saw smoke coming from the closed door of the dishwasher. When she opened the door, she saw flames in the bottom of machine. She dosed with salt, and when that didn't...

LG / Bootloop - LG G4

Mohamed Nabih Elshimi on Apr 9, 2016
I bought LG-G4 (LG-H815P) on 24-8-2015 from iMedia store in Cairo, Egypt. My G4 had a bootloop on 4-4-2016, I called the customer service for LG in Egypt, they refused to replace the phone (which is still in the 1 year warranty), they only offered to replace some hardware internal...

LG Electronics / LG Smart TV

DPMIami on Mar 17, 2016
After having an issue with my LG Smart TV, I call LG technical service to get a tech to come to my house to fix it. The call was taken from someone in India, and after explain the issue, the guy tells that the mother board need to be replaced, the technician will be able to come the next...

LG Electronics / Appliances

Wolfgang Hinners on Mar 8, 2016
LG I have purchased a convection glass top stove, a fridge with French doors and two freezer drawers, and an a above-stove convection microwave a couple years ago. They are of rather disappointing quality. And the responses from LG is even more disappointing. I have contacted LG first...

LG - New Jersey, Englewood Cliffs / LG Refrigerator Model LFX25974ST

shaynamaidel09 on Feb 23, 2016
I have an LG refrigerator (LFX25974ST) purchased in January, 2013. It stopped cooling. I called the LG service number located inside the fridge (800-243-0000). Over the phone, I was sold on the LG Premium Repair coverage and purchased the policy on January 27, 2016. After four visits from...

LG Electronics - Alabama, Huntsville / 50" plasma TV

BigRay on Feb 17, 2016
I have a model 50PK950 LG TV about 5 years old. It developed a problem of turning itself off after about 5 minutes. I called the LG customer service department 800 243-0000 on January 29th and paid $260 (contract 350 238 673) to have the set repaired. A service repair has yet to occur. LG...

LG / fridge

Reviewer65576 on Feb 16, 2016
Worst fridge ever, only ten years old most of the shelves are broken lower freezer door/slide out design no good . Had to keep raising control to keep cold finally freezer crapped out then the main parts a few days later. Will never buy a LG product again

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