Lending Arts
reviews and complaints

Thanks again for your help on this auto refi loan Wes, and for discussing all of my options before we decided on the direction to take. You went above and beyond my expectations. Communication was excellent! It's not easy to find people that understand how to communicate effectively anymore, and generate a high level of customer service. I feel like you exceeded both of those categories. My options were laid out clearly, and all were presented in my best interest. In short, Wes "gets it" and his approach should be utilized throughout the company. I highly recommend Lending Arts, especially Wes!

I was weary about going through an online refinancing company. But *** was extremely helpful from beginning to end. Our first phone call he was not pushy or rude like many other companies that called me. I even told him ill shop around more and he was perfectly okay with it. Then I decided to call him back mainly because of his attitude and his knowledge of the whole process and he covered everything very clearly and didnt get annoyed when I asked a question. Lending arts got me the best rate, from what I found. ( maybe 4 or 5 other companies i checked). I would definitely recommend using lending arts and absolutely ask for ***!

Working with Austin at Lending Arts was a breeze. He provided me with information that was clear and easy to understand. There was no pressure to make an instant decision and he made sure I was comfortable with the refinancing process the entire time. Since this was my first time ever going through this process I really appreciated that. Austin answered all of my questions and explained the steps that would occur after I signed on the dotted line. Considering how nervous I was, this was a painless process and I'm very satisfied with my decision to refinance my car loan but also that I used Lending Arts and worked with Austin to accomplish it.

I was contacted almost immediately after expressing interest in refinancing my car loan. I was paying 14.99% interest for 10 months and needed to find a lower rate. Ryan from LendingArts spoke with me and closed a new loan in just about 9 hours. Now my interest rate is cut in half and I'm saving nearly $100 a month. Ryan was very professional and thorough but at the same time very nice, personable, and easy to talk to. He made the entire experience pleasant and actually fun. If this is the type of employee that LendingArts has across the board they will work wonders, but although I haven't dealt with anyone else, I believe he is just an exceptional man.

Had the pleasure of working with *** while applying for my auto loan. She worked diligently to find competitive rates, and discussed all options, terms, and percentages available to me. She also discussed GAP, Extended Warranty, and any other options available. She was super polite, professional, and very supportive during the entire process. Her communication and quick responses to my inquiries were way above the standard. *** made the entire process less stressful, and even delightful with her kind and caring personality. I would recommend her service, and Lending Arts to anyone in the market for an auto loan. Thank you so much ***. Take care and God Bless!

I recently refinanced my auto loan with Lending Arts. I was contacted by *** through the company and ended up refinancing with the company after a really positive experience. Ive purchased a few cars in my day, so Im not new to the loan part of the process. What I really enjoyed was ***s positive & professional attitude throughout the whole process. It took a few days to get everything set up, but he contacted me through each step of the process. I appreciated all of the insight he gave, as well as answering all of my questions! Definitely recommend if anyone is looking to work with a company & need a representative. *** should be your first pick!

I truly cannot express the smooth and easy workmanship with Mike ***. He has heard my concerns and most importantly, my needs, and has met them and then some. He continued to communicate very often and clearly how we can get the rates and results I aimed for. He explained each step along the way that kept me up to speed and informed, as well as broke things down to my better understanding. He started and ended this process as pleasant and personable as one could ever ask for. His knowledge and professionalism in his field is that of a master of this art! I highly recommend Mike for those searching for someone they can trust to meet their needs and be thorough from the very start.

This is the second vehicle Ive refinanced with Lending Arts. The first one was about 6 months ago and everything was as smooth as silk. *** was extremely helpful and knowledgeable. She advised me to wait for the second vehicle a few months later. I did and she called back in October. The timing was right at the time. She said she would follow up at beginning of the year. She called today and asked a few quick questions and within minutes, I was approved for a 3.8% interest rate. Wow, thats what I call following up and keeping your word without being over bearing. Thanks *** and Lending Arts! If youre looking to refinance a vehicle, call *** at Lending Arts!

I was contacted by Dennis H. with Lending Arts, who was referred by Lending Tree. I told Dennis I was seeking to refinance my vehicle, with a lower interest rate. He said, "I think I can help you with that." He requested the docs he needed, from me, to get started, which was not ask a crazy amount of documents, and the process went smoothly. Within a few days, he contacted me to say the refinance was approved. Within a few more days, he said the loan was being funded. He kept me updated along the way. I have never had a loan go that smoothly. It is now less that one month, and the refinance is complete. I recommend Lending Arts for your refinance needs. I will ask for Dennis personally if my need assistance in the future.

Excellent company they where able to help me refinance my car I was struggling with very high interest 14%rate with gm financial I try so many options and nothing worked until I decided to contact lending arts Note the Agent that took care of me *** did an amazing job he guide me and oriented me was very knowledgeable and helped me through the entire experience, very nice and friendly and responsive he explained everything very clear and was able to get a very good interest rate incredible from 14% that I was paying.,he was was able to get me approved for under 3.7%Im very satisfied and happy that this company was able to me save lots of money from my car payments huge relief for me and my family Highly recommend this company for refinancing a car (Lending arts )

Im one of those people whod are skeptical about going with companies other than large names and try to stay away from third party situations but after looking up other reviews and speaking with an amazing woman named ***, I was literally sold and felt like I could trust her to help me with my auto refinance. She was able to beat out every other interest rate offer and focus on term which was important to me. My approval almost fell through due to fault of my own but *** somehow fixed everything a was able to get me approved and refinanced. Shes such an amazing person who seems to really care about her customers. She goes above and beyond on her job and even takes the time to make you feel like a real personalmost a friend. The world needs more employees and people in general like her!

Be aware, I made an application through lending tree to see if I can a better auto loan than my current loan with *** and sure enough offers came quickly, after speaking with two companies I wasn't impressed since they wanted to give better term if I purchase an extended service contract with them ($3000)so I decided to shelve it for a while and revisit later, then I received a message from Lending Art's (never heard of them before) so I gave it one more shot and pleasantly surprised in 4 days or so I did get the terms and payment I was looking for with very little effort and we all have heard that people make the company and the product comes a close second and this was true when it came to a gentleman by the name *** (sorry if I misspelled you're last name brother), straight forward and right on through the whole process. The man is responsive, punctual and got things done quickly. Thanks

I worked with Ryan to get my car loan refinanced. The other company had told me I wasn't going to save much money & also had quoted the wrong NADA value for my vehicle (lower than what it's worth)- so I was glad to get the truth from Ryan at Lending Arts. And it was much easier than you might think to do the paperwork and I definitely saved money! Plus it was nice to be able to text him directly to set up the appointment to go over paperwork and also to use to ask any questions. The reason for 4 stars and not 5 is because I have to admit I was getting nervous because it seemed like it was taking so long to fund (but we had a holiday in there so probably that's why- Thanksgiving) and also because when I went to confirm my new email address at the new bank giving the loan, they had entered the wrong phone number for me so I couldn't verify my identity. That is probably the bank's fault though, but i associate it with this whole transaction. Again, this company was easy to deal with -so I definitely recommend them. This is first time I've bothered to write a review on the ComplaintsBoard.com so that tells you something. I hope it's helpful for someone else! :)

is a wonderful loan consultant. I found her to be friendly and very knowledgeable about the industry. She got me a fixed-rate loan at a lower rate so lower payments are what I wanted and she delivered. *** is the type of loan consultant you hope you get when you are looking for the best rates. I applied with three different loan consultants on a Thursday right before New Years Eve. I spoke with two on Thursday but they were not going to be able to help me until Monday. *** had emailed me Thursday too but I wasnt able to get back to her until Friday so I sent her an email to let her know that. She contacted me first thing on Friday and she had me a new rate and more because she has been doing this for a long time, all before lunch. I went with *** because she is great at her job; shes professional and knowledgeable and she didnt put me off until Monday. She knows how to seal the deal. She went above and beyond and got me more than just that fixed rate. I give her five stars because she earned it. Highly recommend *** for your loan consultant needs.

I highly recommend *** and Lending Arts to anyone looking to refinance; excellent company and very helpful and knowledgeable people!When I first went to Lending Trees website to request quotes on refinancing my car, I didnt really know what to expect. Out of the list they provided me, Lending Arts offers had exactly the loan term and rates I was looking for. While I had never heard of this company previously, I was willing to give them a fair shake. When *** from Lending Arts contacted me, he was quite helpful in explaining all my options as well as stepping through all the paperwork with me and explaining next steps after my original loan was paid off. I was able to get over $3000 back from being able to cancel GAP insurance as well as *** finding me a comparable extended warranty but with a significantly more reasonable price than the one I bought when I first purchased the car. While my credit report isnt in the best shape after recently buying a house, I was able to get everything I set out to: a significantly shorter loan term and much lower monthly payment as well as a lower interest rate than what I started with.