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JustFlowers.com Customer Care Service

JustFlowers.com

11999 Vicente Blvd. , Ste 340
Los Angeles
California
United States - 90049

Customer Support Phone Numbers

Phone:
+1 800 715 2215(Customer Service) 0 0
+1 800 777 1911(Order) 0 0
+1 213 867 0630(International Customers) 0 0
Fax:
+1 800 854 9647 0 0
 

JustFlowers.com Complaints & Reviews

JustFlowers.com / 3 dozen roses

Mu
Musenchently on Jul 22, 2016
So my initial goal was to to complaint about unsatisfactory delivery and how bad of an experience I had with Just Flowers. But... they made it right, made us happy and that's the reason I wanted to leave a review. I delivered flowers early on Friday the April 17 for delivery that same day...

JustFlowers.com / My daughters birthday flowers

Br
brown42726 on Jun 20, 2016
First let me say, part of the reason that I chose Justflowers.com was because of their rating at the BBB. I went to the BBB and filed a complaint. I did not get my money back but it ended un-resolved. Un-resolved will help to lower their rating. I ordered flowers for my daughters birthday...

JustFlowers.com / Floral delivery

Pu
Pullins on Jun 17, 2016
I am on the Oregon coast and learned that a dear friend was in the hospital in Texas. I submitted an order for a flower arrangement to be delivered and had my credit card charged $79.23 ($59.99 + $4.25 handling + $14.99 shipping or service). We requested that the flowers be delivered the...

JustFlowers / Appalling service!

Jo
JomaSak2112 on Jun 17, 2016
I have ordered some flowers for my girlfriends birthday and they promised to deliver those on a certain date. Flowers were not delivered and my girlfriend got nothing. I contacted JustFlowers customer support and they said that they had some issues and were not able to deliver on time. My...

JustFlowers.com / Lack of delivery, no service Order 8387903 & 8387852

Mi
Michelle M Janik on May 18, 2016
I ordered same day delivery service for both my Mother and Aunt on 5/7/2015. May 8, 2016, came and went no flowers. In addition, I received an email stating the Red Roses were not available and another red flower substitute would be added. This is not what I ordered. Calling customer...

JustFlowers.com / not delivered

Su
Susan E Cummings on May 12, 2016
I ordered Mother's Day arrangement and was SUPPOSE to be delivered on that day. I was informed they DO NOT deliver to P.O. boxes. I did NOT put P.O. box in address. Told them I wanted to cancel order and was told I could NOT cancel order. So I called credit card company and told them my...

JustFlowers.com / Delayed Delivery and Poor Customer Service

Sz
SZW on May 11, 2016
Ordered a flower arrangement for my mother for Mother's Day to be delivered on Saturday, 5/7. Received an email on 5/7 that the delivery was delayed and would be delivered the next day. On 5/8, I again received an email that delivery would be delayed until the next day. Arrangement...

JustFlowers.com / Flowers were never delivered!

Jo
Josh on Apr 19, 2016
Very poor service. I have tried to send some flowers to my wife, but she never received anything and these thieves keep claiming they were not responsible for that. When I ordered from JustFlowers I contacted them and they promised to deliver the flowers on a certain date. So I called my...

JustFlowers.com / Stay away from this place!

Ba
Bart on Jan 18, 2016
I ordered some flowers from JustFlowers and they were supposed to be delivered for my sister’s birthday. Total cost was $70. Flowers were delivered on time, but unfortunately went a neighbor’s house. I received a call from my neighbor and I went to his place to pick up the flowers. But when I...

JustFlowers.com / They will take your money and never deliver the flowers.

Jo
John on Dec 29, 2015
This is a group of scammers and they only want to rob you! They will take your money and never deliver the flowers. When you try to get a refund, they refuse to do it and tell you the flowers are going to be delivered later. They also will keep you on the phone on hold for hours! And you...

Just Flowers / Phone calls

Re
Reviewer89588 on Oct 6, 2015
I have received 4 phone calls from this company in the past 2 hours. Every time I pick up the phone to answer, the call hangs up as a missed call. They are calling a business line and interrupting meetings with clients. I am, and have been on the "do not call" list since it's inception...

Just Flowers / Substituted item

An
angry!!!!!!!! on Jun 26, 2015
Horrible customer service. Fraudulent information posted on web site. Do NOT order from Just Flowers. Ordered a pink Hydrangea to be delivered next day. Credit card charged at time of order. Called me 30 hours later (5 hrs from when it was supposed to be delivered) to say I had to pay...

JustFlowers.com / Poor Customer Service

Ne
Nell Fernandez on May 21, 2015
I ordered flowers for Mother's day on May 6th to deliver May 8th. They weren't. They couldn't even manage to deliver them the 9th or 10th or call to tell me they weren't delivered. I called on the 11th and was told they'd have to contact the "local florist". I wa...

JustFlowers.com / Service

Ki
Kids are unhappy on May 8, 2015
Just flowers.com. Ordered a star gazer lily plant from them this week. Paid extra to have it delivered on sat from the kids for their mom($19.99 vs $14.99) ... Was called and told ups doesn't deliver on Saturday ?? I told them yes they do. So now they want to deliver on Tuesday for...

Just Flowers / product quality and customer service

Sa
SandyLe on Jan 13, 2015
This is the worst company I have ever dealt with. Unfortunately I assisted my 85 y/o mom to purchase flowers for my aunt’s funeral. The results were horrible. We were told by customer service that the funeral “heart pillow” would be at least 16 inches in diameter etc. My...

Just Flowers / delivery time & arrangement

Sl
sleigha on Jul 17, 2014
Ordered flowers on at 7:21 am PST 7/16/14 for deliver that same day. Flowers were delivered the next day at 10:30 am CST. Fortunately the flowers were for a memorial service that didn't start until 1:00 pm CST on 7/17/14. I didn't receive a confirmation on delivery until I...

Just Flowers / Guarantee for delivery not met.

Mm
MMVOLDOG on Jan 5, 2014
Ordered flowers within time for same day delivery. Met the 4 hour cutoff. When e-mail receipt was received it stated flowers would be delivered Sunday. When flowers were not received Sunday I called customer service. The rep was very rude and would not uphold the company rules or guarantee...

Just Flowers / Can't cancel an order

Bc
B Carstensen on Oct 31, 2013
This is a copy of a letter I just sent: Alvin, JUST FLOWERS.COM Order number ######### I have had a horrendous experience with Just Flowers, and I’m telling you, Alvin, and everyone on Facebook and Twitter. And anyone I can find on the internet who will listen. First of all, I needed...

Just Flowers / Company lies

Bo
bonniedissatisfied on Feb 28, 2013
My son ordered flowers to be delivered to his Valentine ON Valentine's day. Just Flowers was happy to take his order and his money, saying they would be delivered on Valentine's day. At about 8.00 p.m.on Valentine's day they notified him that "due to the high volume of...

JustFlowers.com / I would warn everyone no to use this site

Be
Bekande on Nov 13, 2012
USERS BEWARE. I WOULD WARN EVERYONE NOT TO USE THIS SITE. THEIR BUSINESS PRACTICE IS NOT PROFESSIONAL. I ordered a “European Garden” flower dish arrangement from a web site called FLOWER DELIVERY.COM on Saturday morning at the web site phone number 800-756-6079. I should have...

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