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JustFlowers.com Customer Care Service


11999 Vicente Blvd. , Ste 340
Los Angeles
United States - 90049

Customer Support Phone Numbers

+1 800 715 2215(Customer Service) 0 0
+1 800 777 1911(Order) 0 0
+1 213 867 0630(International Customers) 0 0
+1 800 854 9647 0 0
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JustFlowers.com Complaints & Reviews

JustFlowers.com - California, Los Angeles / Lack of delivery, no service Order 8387903 & 8387852

Michelle M Janik on 2016-05-18
I ordered same day delivery service for both my Mother and Aunt on 5/7/2015. May 8, 2016, came and went no flowers. In addition, I received an email stating the Red Roses were not available and another red flower substitute would be added. This is not what I ordered. Calling customer...

JustFlowers.com / not delivered

Susan E Cummings on 2016-05-12
I ordered Mother's Day arrangement and was SUPPOSE to be delivered on that day. I was informed they DO NOT deliver to P.O. boxes. I did NOT put P.O. box in address. Told them I wanted to cancel order and was told I could NOT cancel order. So I called credit card company and told them my...

JustFlowers.com / Delayed Delivery and Poor Customer Service

SZW on 2016-05-11
Ordered a flower arrangement for my mother for Mother's Day to be delivered on Saturday, 5/7. Received an email on 5/7 that the delivery was delayed and would be delivered the next day. On 5/8, I again received an email that delivery would be delayed until the next day. Arrangement...

JustFlowers.com - California, Los Angeles / Flowers were never delivered!

Josh on 2016-04-19
Very poor service. I have tried to send some flowers to my wife, but she never received anything and these thieves keep claiming they were not responsible for that. When I ordered from JustFlowers I contacted them and they promised to deliver the flowers on a certain date. So I called my...

JustFlowers.com - California, Los Angeles / Stay away from this place!

Bart on 2016-01-18
I ordered some flowers from JustFlowers and they were supposed to be delivered for my sister’s birthday. Total cost was $70. Flowers were delivered on time, but unfortunately went a neighbor’s house. I received a call from my neighbor and I went to his place to pick up the flowers. But when I...

JustFlowers.com - California, Los Angeles / They will take your money and never deliver the flowers.

John on 2015-12-29
This is a group of scammers and they only want to rob you! They will take your money and never deliver the flowers. When you try to get a refund, they refuse to do it and tell you the flowers are going to be delivered later. They also will keep you on the phone on hold for hours! And you...

Just Flowers / Phone calls

Reviewer89588 on 2015-10-06
I have received 4 phone calls from this company in the past 2 hours. Every time I pick up the phone to answer, the call hangs up as a missed call. They are calling a business line and interrupting meetings with clients. I am, and have been on the "do not call" list since it's inception...

Just Flowers / Substituted item

angry!!!!!!!! on 2015-06-26
Horrible customer service. Fraudulent information posted on web site. Do NOT order from Just Flowers. Ordered a pink Hydrangea to be delivered next day. Credit card charged at time of order. Called me 30 hours later (5 hrs from when it was supposed to be delivered) to say I had to pay...

JustFlowers.com / Poor Customer Service

Nell Fernandez on 2015-05-21
I ordered flowers for Mother's day on May 6th to deliver May 8th. They weren't. They couldn't even manage to deliver them the 9th or 10th or call to tell me they weren't delivered. I called on the 11th and was told they'd have to contact the "local florist". I wa...

JustFlowers.com / Service

Kids are unhappy on 2015-05-08
Just flowers.com. Ordered a star gazer lily plant from them this week. Paid extra to have it delivered on sat from the kids for their mom($19.99 vs $14.99) ... Was called and told ups doesn't deliver on Saturday ?? I told them yes they do. So now they want to deliver on Tuesday for...

Just Flowers / product quality and customer service

SandyLe on 2015-01-13
This is the worst company I have ever dealt with. Unfortunately I assisted my 85 y/o mom to purchase flowers for my aunt’s funeral. The results were horrible. We were told by customer service that the funeral “heart pillow” would be at least 16 inches in diameter etc. My...

Just Flowers / delivery time & arrangement

sleigha on 2014-07-17
Ordered flowers on at 7:21 am PST 7/16/14 for deliver that same day. Flowers were delivered the next day at 10:30 am CST. Fortunately the flowers were for a memorial service that didn't start until 1:00 pm CST on 7/17/14. I didn't receive a confirmation on delivery until I...

Just Flowers / Guarantee for delivery not met.

MMVOLDOG on 2014-01-05
Ordered flowers within time for same day delivery. Met the 4 hour cutoff. When e-mail receipt was received it stated flowers would be delivered Sunday. When flowers were not received Sunday I called customer service. The rep was very rude and would not uphold the company rules or guarantee...

Just Flowers - British Columbia, Oliver / Can't cancel an order

B Carstensen on 2013-10-31
This is a copy of a letter I just sent: Alvin, JUST FLOWERS.COM Order number ######### I have had a horrendous experience with Just Flowers, and I’m telling you, Alvin, and everyone on Facebook and Twitter. And anyone I can find on the internet who will listen. First of all, I needed...

Just Flowers - California, Los Angeles / Company lies

bonniedissatisfied on 2013-02-28
My son ordered flowers to be delivered to his Valentine ON Valentine's day. Just Flowers was happy to take his order and his money, saying they would be delivered on Valentine's day. At about 8.00 p.m.on Valentine's day they notified him that "due to the high volume of...

Just Flowers - California / No flowers, no contact from vendor

Ahmayz on 2013-02-15
This is a sham. I placed an order for Valentine's Day delivery. No flowers were delivered that day-- this is now the 15th of Feb, day after. Called the company since 7:30 am. All I get is an automated response-- to call back later--it is now 11:13am. I emailed through their link: no...

JustFlowers.com / This is the last time I will use them & I advise all to stay away too

Crazo on 2013-01-25
Ordered Birthday flowers for my daughter on Tues. morning. According to Just Flowers they would be delivered to her by that afternoon. I spoke to her that evening & she made know acknowledgement that she had received them. Then at 8:00 AM Wed. morning a rep from Just Flowers calls me to...

JustFlowers.com / I would warn everyone no to use this site

Bekande on 2012-11-13
USERS BEWARE. I WOULD WARN EVERYONE NOT TO USE THIS SITE. THEIR BUSINESS PRACTICE IS NOT PROFESSIONAL. I ordered a “European Garden” flower dish arrangement from a web site called FLOWER DELIVERY.COM on Saturday morning at the web site phone number 800-756-6079. I should have...

Just Flowers - California, LOS ANGELES / WRONG FLOWERS

SHERRI_001_001 on 2012-06-04
On Thursday 05/31/2012 at 10:55 PST, I placed an online order for my daughter’s birthday. I ordered the White Grandeur which has her favorite flowers Lilies this is the description of the order: (White Grandeur A splendidly pure and stunning arrangement of all white bursts with...

JustFlowers.com / The price you get quoted is a scam

Jarmine on 2012-04-18
I ordered flowers for same day delivery. And agreed to pay for the shipping and handling and same day service. They sent me an email saying they would have to charge me $10 more because they could not find a any business that could deliver close by. I NEVER authorized the $10 charge and...

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