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11999 Vicente Blvd. , Ste 340
Los Angeles
United States - 90049
Customer Care
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JustFlowers.com Complaints & Reviews

Just Flowers - Phone calls

Posted: 2015-10-06 by    Reviewer89588
Complaint Rating:  0 % with 0 votes
I have received 4 phone calls from this company in the past 2 hours. Every time I pick up the phone to answer, the call hangs up as a missed call. They are calling a business line and interrupting meetings with clients. I am, and have been on the "do not call" list since it's inception (and...

Just Flowers - Substituted item

Posted: 2015-06-26 by    angry!!!!!!!!
Complaint Rating:  0 % with 0 votes
Horrible customer service. Fraudulent information posted on web site. Do NOT order from Just Flowers. Ordered a pink Hydrangea to be delivered next day. Credit card charged at time of order. Called me 30 hours later (5 hrs from when it was supposed to be delivered) to say I had to pay $40.00...

JustFlowers.com - Service

Posted: 2015-05-08 by    Kids are unhappy
Complaint Rating:  0 % with 0 votes
Just flowers.com. Ordered a star gazer lily plant from them this week. Paid extra to have it delivered on sat from the kids for their mom($19.99 vs $14.99) ... Was called and told ups doesn't deliver on Saturday ?? I told them yes they do. So now they want to deliver on Tuesday for mothered...

Just Flowers - product quality and customer service

Posted: 2015-01-13 by    SandyLe
Complaint Rating:  0 % with 0 votes
This is the worst company I have ever dealt with. Unfortunately I assisted my 85 y/o mom to purchase flowers for my aunt’s funeral. The results were horrible. We were told by customer service that the funeral “heart pillow” would be at least 16 inches in diameter etc. My mom...

Just Flowers - delivery time & arrangement

Posted: 2014-07-17 by    sleigha
Complaint Rating:  0 % with 0 votes
Ordered flowers on at 7:21 am PST 7/16/14 for deliver that same day. Flowers were delivered the next day at 10:30 am CST. Fortunately the flowers were for a memorial service that didn't start until 1:00 pm CST on 7/17/14. I didn't receive a confirmation on delivery until I called....

JustFlowers.com - Lack of service promised

Posted: 2014-03-26 by    Von Collins
Complaint Rating:  0 % with 0 votes
Don't get pulled into this! A family member passed away halfway across the country. I read the obituary online via their local newspaper. In the upper right hand corner there was an ad that said something like "order flowers now". So I clicked on it & went through the options of all of...

Just Flowers - Did not deliver when promised

Posted: 2014-02-18 by    MarcodG
Complaint Rating:  0 % with 0 votes
I ordered A valentines Gift For my wife on 02/13/14 to be Delivered on 2/14/14 I paid $80.00 for a small bear & 3 roses, Now that might be excessive but I paid it fro the simple fact that it was going to be for valentines day gift, Well Valentines came and went & no flowers !I didn't receive...

Just Flowers - Guarantee for delivery not met.

Posted: 2014-01-05 by    MMVOLDOG
Complaint Rating:  0 % with 0 votes
Ordered flowers within time for same day delivery. Met the 4 hour cutoff. When e-mail receipt was received it stated flowers would be delivered Sunday. When flowers were not received Sunday I called customer service. The rep was very rude and would not uphold the company rules or guarantee for...

Just Flowers - California - Horrible Experience

Posted: 2013-08-11 by    Don't Buy from this company
Complaint Rating:  0 % with 0 votes
Horrible experience with Just Flowers. Ordered flowers for a funeral 3 days prior. Received a phone call 10 minutes before arrangement was to be delivered telling me that they couldn't find any florist that was open and could not deliver. Wanted to deliver 2 days later. Totally unacceptable!!...

JustFlowers.com - flowers not delivered on time

Posted: 2013-05-17 by    Takin
Complaint Rating:  0 % with 0 votes
I ordered Mother's Day flowers and they told me...even sent an email stating the flowers would be delivered Sat., May 11, 2013..I paid $76 and they were not delivered Sat, Sun, Mon...but were delivered late Tuesday. I called Sunday and they had me on hold so long the phone hung up on me...

JustFlowers.com - Texas - Not delivered / Horrible Customer Service

Posted: 2013-05-16 by    Rnau
Complaint Rating:  0 % with 0 votes
Just Flowers has the absolute worst service known to man! I'm shocked, appalled, disgusted and so frustrated that I want to scream. I placed an order 2 hours before the cut off time and expected my flowers to be delivered on time as promised. Not only did they not arrive on the schedule...

Just Flowers - California, Los Angeles - Company lies

Posted: 2013-02-28 by    bonniedissatisfied
Complaint Rating:  100 % with 2 votes
My son ordered flowers to be delivered to his Valentine ON Valentine's day. Just Flowers was happy to take his order and his money, saying they would be delivered on Valentine's day. At about 8.00 p.m.on Valentine's day they notified him that "due to the high volume of orders...

Just Flowers - California - No flowers, no contact from vendor

Posted: 2013-02-15 by    Ahmayz
Complaint Rating:  0 % with 0 votes
This is a sham. I placed an order for Valentine's Day delivery. No flowers were delivered that day-- this is now the 15th of Feb, day after. Called the company since 7:30 am. All I get is an automated response-- to call back later--it is now 11:13am. I emailed through their link: no response....

JustFlowers.com - This is the last time I will use them & I advise all to stay away too

Posted: 2013-01-25 by    Crazo
Complaint Rating:  0 % with 0 votes
Ordered Birthday flowers for my daughter on Tues. morning. According to Just Flowers they would be delivered to her by that afternoon. I spoke to her that evening & she made know acknowledgement that she had received them. Then at 8:00 AM Wed. morning a rep from Just Flowers calls me to inform...

JustFlowers.com - I would warn everyone no to use this site

Posted: 2012-11-13 by    Bekande
Complaint Rating:  100 % with 1 votes
USERS BEWARE. I WOULD WARN EVERYONE NOT TO USE THIS SITE. THEIR BUSINESS PRACTICE IS NOT PROFESSIONAL. I ordered a “European Garden” flower dish arrangement from a web site called FLOWER DELIVERY.COM on Saturday morning at the web site phone number 800-756-6079. I should have realized...

JustFlowers.com - California, Salinas - Discusting flowers delivered

Posted: 2012-09-12 by    Tickedoff7
Complaint Rating:  0 % with 0 votes
Sep 11, 20212. Ordered funeral flowers from this company ($125) this morning and I got some discusting flower arrangement with barely any fresh looking flowers when I went to the funeral home at 6:30 pm. This is not what I had ordered at all. Very embarrasing. I was told that it would be picked...

Just Flowers - California, LOS ANGELES - WRONG FLOWERS

Posted: 2012-06-04 by    SHERRI_001_001
Complaint Rating:  0 % with 0 votes
On Thursday 05/31/2012 at 10:55 PST, I placed an online order for my daughter’s birthday. I ordered the White Grandeur which has her favorite flowers Lilies this is the description of the order: (White Grandeur A splendidly pure and stunning arrangement of all white bursts with floral...

JustFlowers.com - The price you get quoted is a scam

Posted: 2012-04-18 by    Jarmine
Complaint Rating:  0 % with 0 votes
I ordered flowers for same day delivery. And agreed to pay for the shipping and handling and same day service. They sent me an email saying they would have to charge me $10 more because they could not find a any business that could deliver close by.

I NEVER authorized the $10...

JustFlowers.com - Do not use

Posted: 2011-11-15 by    SummerGrl
Complaint Rating:  0 % with 0 votes
Well, I wish I had read these reviews before I ordered! I had the same problem. I ordered flowers Sunday morning and was told they would be delivered that day. They weren't. I received an email that evening stating that they were not delivered but would be the next day, Monday. Monday came...

JustFlowers.com - Scam

Posted: 2011-11-01 by    tandsorchids
Complaint Rating:  100 % with 2 votes
Flowers were ordered around 11:30 pm, Monday 7/25/11; confirmation received that the flowers would be delivered to Hogan’s Funeral Home, Highland Fall, NY 10928 the next day before the viewing which was at 2:00 pm.

Tuesday 7/26/11; I called in the late afternoon to find...

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