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11999 Vicente Blvd. , Ste 340
Los Angeles
United States - 90049
Customer Care
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JustFlowers.com Complaints & Reviews

JustFlowers.com - California, Los Angeles / Stay away from this place!

Bart on 2016-01-18
I ordered some flowers from JustFlowers and they were supposed to be delivered for my sister’s birthday. Total cost was $70. Flowers were delivered on time, but unfortunately went a neighbor’s house. I received a call from my neighbor and I went to his place to pick up the flowers. But...

JustFlowers.com - California, Los Angeles / They will take your money and never deliver the flowers.

John on 2015-12-29
This is a group of scammers and they only want to rob you! They will take your money and never deliver the flowers. When you try to get a refund, they refuse to do it and tell you the flowers are going to be delivered later. They also will keep you on the phone on hold for hours! And you...

Just Flowers / Phone calls

Reviewer89588 on 2015-10-06
I have received 4 phone calls from this company in the past 2 hours. Every time I pick up the phone to answer, the call hangs up as a missed call. They are calling a business line and interrupting meetings with clients. I am, and have been on the "do not call" list since it's inception...

Just Flowers / Substituted item

angry!!!!!!!! on 2015-06-26
Horrible customer service. Fraudulent information posted on web site. Do NOT order from Just Flowers. Ordered a pink Hydrangea to be delivered next day. Credit card charged at time of order. Called me 30 hours later (5 hrs from when it was supposed to be delivered) to say I had to pay...

JustFlowers.com / Service

Kids are unhappy on 2015-05-08
Just flowers.com. Ordered a star gazer lily plant from them this week. Paid extra to have it delivered on sat from the kids for their mom($19.99 vs $14.99) ... Was called and told ups doesn't deliver on Saturday ?? I told them yes they do. So now they want to deliver on Tuesday for...

Just Flowers / product quality and customer service

SandyLe on 2015-01-13
This is the worst company I have ever dealt with. Unfortunately I assisted my 85 y/o mom to purchase flowers for my aunt’s funeral. The results were horrible. We were told by customer service that the funeral “heart pillow” would be at least 16 inches in diameter etc. My...

Just Flowers / delivery time & arrangement

sleigha on 2014-07-17
Ordered flowers on at 7:21 am PST 7/16/14 for deliver that same day. Flowers were delivered the next day at 10:30 am CST. Fortunately the flowers were for a memorial service that didn't start until 1:00 pm CST on 7/17/14. I didn't receive a confirmation on delivery until I...

JustFlowers.com / Lack of service promised

Von Collins on 2014-03-26
Don't get pulled into this! A family member passed away halfway across the country. I read the obituary online via their local newspaper. In the upper right hand corner there was an ad that said something like "order flowers now". So I clicked on it & went through the options of all...

Just Flowers / Did not deliver when promised

MarcodG on 2014-02-18
I ordered A valentines Gift For my wife on 02/13/14 to be Delivered on 2/14/14 I paid $80.00 for a small bear & 3 roses, Now that might be excessive but I paid it fro the simple fact that it was going to be for valentines day gift, Well Valentines came and went & no flowers !I didn't...

Just Flowers / Guarantee for delivery not met.

MMVOLDOG on 2014-01-05
Ordered flowers within time for same day delivery. Met the 4 hour cutoff. When e-mail receipt was received it stated flowers would be delivered Sunday. When flowers were not received Sunday I called customer service. The rep was very rude and would not uphold the company rules or guarantee...

Just Flowers - California / Horrible Experience

Horrible experience with Just Flowers. Ordered flowers for a funeral 3 days prior. Received a phone call 10 minutes before arrangement was to be delivered telling me that they couldn't find any florist that was open and could not deliver. Wanted to deliver 2 days later. Totally...

JustFlowers.com / flowers not delivered on time

Takin on 2013-05-17
I ordered Mother's Day flowers and they told me...even sent an email stating the flowers would be delivered Sat., May 11, 2013..I paid $76 and they were not delivered Sat, Sun, Mon...but were delivered late Tuesday. I called Sunday and they had me on hold so long the phone hung up on...

JustFlowers.com - Texas / Not delivered / Horrible Customer Service

Rnau on 2013-05-16
Just Flowers has the absolute worst service known to man! I'm shocked, appalled, disgusted and so frustrated that I want to scream. I placed an order 2 hours before the cut off time and expected my flowers to be delivered on time as promised. Not only did they not arrive on the...

Just Flowers - California, Los Angeles / Company lies

bonniedissatisfied on 2013-02-28
My son ordered flowers to be delivered to his Valentine ON Valentine's day. Just Flowers was happy to take his order and his money, saying they would be delivered on Valentine's day. At about 8.00 p.m.on Valentine's day they notified him that "due to the high volume of...

Just Flowers - California / No flowers, no contact from vendor

Ahmayz on 2013-02-15
This is a sham. I placed an order for Valentine's Day delivery. No flowers were delivered that day-- this is now the 15th of Feb, day after. Called the company since 7:30 am. All I get is an automated response-- to call back later--it is now 11:13am. I emailed through their link: no...

JustFlowers.com / This is the last time I will use them & I advise all to stay away too

Crazo on 2013-01-25
Ordered Birthday flowers for my daughter on Tues. morning. According to Just Flowers they would be delivered to her by that afternoon. I spoke to her that evening & she made know acknowledgement that she had received them. Then at 8:00 AM Wed. morning a rep from Just Flowers calls me to...

JustFlowers.com / I would warn everyone no to use this site

Bekande on 2012-11-13
USERS BEWARE. I WOULD WARN EVERYONE NOT TO USE THIS SITE. THEIR BUSINESS PRACTICE IS NOT PROFESSIONAL. I ordered a “European Garden” flower dish arrangement from a web site called FLOWER DELIVERY.COM on Saturday morning at the web site phone number 800-756-6079. I should have...

JustFlowers.com - California, Salinas / Discusting flowers delivered

Tickedoff7 on 2012-09-12
Sep 11, 20212. Ordered funeral flowers from this company ($125) this morning and I got some discusting flower arrangement with barely any fresh looking flowers when I went to the funeral home at 6:30 pm. This is not what I had ordered at all. Very embarrasing. I was told that it would be...

Just Flowers - California, LOS ANGELES / WRONG FLOWERS

SHERRI_001_001 on 2012-06-04
On Thursday 05/31/2012 at 10:55 PST, I placed an online order for my daughter’s birthday. I ordered the White Grandeur which has her favorite flowers Lilies this is the description of the order: (White Grandeur A splendidly pure and stunning arrangement of all white bursts with...

JustFlowers.com / The price you get quoted is a scam

Jarmine on 2012-04-18
I ordered flowers for same day delivery. And agreed to pay for the shipping and handling and same day service. They sent me an email saying they would have to charge me $10 more because they could not find a any business that could deliver close by. I NEVER authorized the $10 charge and...

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