Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Just Energy Logo

Just Energy

5251 Westheimer Road
Suite 1000
Houston, Texas

United States
Customer Care
1-866-587-8674 0 0
Go to Just Energy:    Twitter  Facebook  LinkedIn Google+     

Just Energy Complaints & Reviews

Just Energy - Billing

Posted: 2015-09-08 by    dwight123
Complaint Rating:  100 % with 1 votes
When wife signed up for service we told them we wanted to do averaging of the bill...That was 6 months ago!!! I got with them today and they told me it would be another 1 to 2 billing cycles for it to be completed and done...This is what they told my wife every time she called...

Just Energy - Ontario, Hamilton - miss Representation

Posted: 2015-06-05 by    Aso pola
Complaint Rating:  0 % with 0 votes
beware of the scheme the agents of just energy company they came to your door asking for your bill and they tell you your bill is high the lower your bill and they do not explain they are not from different utility provider please do not give them your bill....

Just Energy - Worst job ever

Posted: 2015-03-07 by    Unknown user! :p
Complaint Rating:  0 % with 0 votes
Started working for Just Energy about a month ago and was very intrigued about the job and the success they said would match. I did my training every morning at 9 in the morning and we wouldn't get out on the field to around 1 o'clock. I made 3 deals and only got paid $13 for them....

Just Energy - Ohio, cincinnati - RIPOFF Creates an agreement without your signature

Posted: 2015-02-27 by    justenergy sufferer
Complaint Rating:  100 % with 1 votes
We leased a flat in october 2014 and called duke-energy for a electric supply. Here comes the disaster call from JUSTenergy in october last week and our fate started to turn. They said if we subscribe with them, we would get stable rates for electricity where as other suppliers charge too much...

Just Energy - Ontario, Ottawa - Door to door scam

Posted: 2014-10-03 by    ih8beencheeted
Complaint Rating:  100 % with 4 votes
Had two men come to my door to complete the review of my energy charges to make sure that I was being billed properly. First line out of their mouths was " we aren't going to sell you anything". I fell for it, and let them review my energy bill. The guy then told me that I qualified for...

Just Energy - Alberta, Calgary - Fraud

Posted: 2014-08-18 by    Thadeo
Complaint Rating:  100 % with 3 votes
Two just energy people were camped on our door steps. Normally, we won't answer the door unless we're expecting someone. These two just sat there for about 30 minutes during our dinner. Eventually, I went out to see what they wanted. They said we were the last ones on the block they...

Just Energy Alberta - Alberta, calgary - fraud

Posted: 2014-07-30 by    alberta energy
Complaint Rating:  0 % with 0 votes
They forged my name when they renewed my contract. When I caught them at it, they offered me a low price on gas and electric. I told them I didn't trust them, that I wanted it in writing. I got a letter showing the new gas price but not the electric, They have also come up with a charge...

Just Energy - Contract creation without signage

Posted: 2014-06-06 by    NaomiAngell
Complaint Rating:  100 % with 1 votes
We had someone come to out door asking for my recent enmax statement and they have signed my boyfriend and I up with a contract I believe but we had no signature involved and this was done against our will so we are now somehow receiving calls which concern me that we now owe them payments for...

Just Energy Natural Gas Supplier - Failing to cancel contract as requested

Posted: 2014-02-19 by    Couldn't see the "light"
Complaint Rating:  0 % with 0 votes
After a phone conversation with Just Energy requesting cancellation of my contract, and also paying a pricey exit fee, I discovered they are still listed as my supplier on my National Fuel bill. They had told me it would be taken care of at the time, months ago, and that I could return to having...

Just Energy - Over bill, fraud electric bill

Posted: 2014-01-08 by    adhillon
Complaint Rating:  100 % with 4 votes
My Name is Amarjit Dhillon.
Just energy rep came in person to my home in Feb 2013 and asked us to switch to Just Energy as electric supplier as apposed to my current supplier NStar. I was told multiple times that JustEnergy will always be lower or equal rate than current supplier. I ensured...

Just Energy, Alberta - Alberta, Calgary - Bullied and harassed

Posted: 2013-11-28 by    Sandals
Complaint Rating:  100 % with 2 votes
I was a customer with Just Energy. Every month I would receive daily recorded messages to pay my account when my account was always paid in full. I would phone Just Energy every month and make an inquiry as to these harassing phone calls, the customer service person would always say "that won't...

Just Energy - New York, New York - Misleading Door to Door Salesperson

Posted: 2013-11-07 by    asharp
Complaint Rating:  100 % with 3 votes
On 10/04/2013 a Just Energy door to door salesperson came to my house. She asked to see my current energy bill. I showed it to her. She stated that Just Energy could lock my current CCF rate at 0.24cents, because that was the rate on my current bill with DTE at that time. I said OK, but it states...

Just Energy - Ontario - Just Energy carrying out a contract that was terminated

Posted: 2013-07-30 by    odara
Complaint Rating:  31 % with 16 votes
In 2006 when I first moved into my new home, Universal Energy rep came knocking on my door and mislead me into signing a contract with them for natural gas. Being a first time home owner, I didn't know any better and I thought that this was something I needed to agree to for my gas supply....

Just Energy - Alberta, Calgary - Non Existent Customer Service

Posted: 2013-06-27 by    Melinda Steil
Complaint Rating:  100 % with 1 votes
This Company is nothing but a scam and should be shut down. My bill has gone up approximately per month and is higher now than my daughter's. She has a bigger house, more occupants etc.. If you are a day late paying your bill they hrass you at home even if you call them back to make arrangements...

Just Energy - Scammed in to &Contract&

Posted: 2013-06-07 by    MommymeDee
Complaint Rating:  100 % with 7 votes
A little over a year ago, two individuals visited our Leduc home informing us that they were from Just Energy and that their provider was newly approved to provide energy services in our area. They asked if they could speak to me regarding how we could save by amalgamating our natural gas and...

Just Energy - Billing Errors

Posted: 2013-06-03 by    jackintx
Complaint Rating:  100 % with 7 votes
I signed up for Just Energy in September, 2012, with the expectation that my electric utility bills could be lowered based on their rates. Living on a fixed income, every cent is critical to me. I set up my account so my monthly bill would automatically be charged to my bank account each month...

Just Energy - Alberta, Edmonton - Lies

Posted: 2013-05-15 by    Kirsti
Complaint Rating:  100 % with 5 votes
I phoned Just Energy FOUR times in April advising this company of my move and confirming details to switch my account from St. Paul to Edmonton. four out of four times I spoke to four different representatives and was advised and informed of four completely different pieces of information! After...

Just Energy - Alberta - Just energy

Posted: 2013-04-10 by    michelleldp
Complaint Rating:  0 % with 0 votes
Just energy keeps phoning my home repeatedly, after I have continually tell them that they have the wrong number that there is no Lena that lives here, I have had the same number for at least 12 years...and I explain I have never even heard of this woman, just energy tells me that. No problem...

Just Energy / Electric Supply Charges - New York, Canisteo - Supply charges

Posted: 2013-03-20 by    Randy J Carlberg
Complaint Rating:  0 % with 0 votes
I signed up with Just energy about a year ago, My last month energy charges with NYSEG were 42.64 but my supply charges by Just energy was 92.54. I am disabled and on Social Security Disability. What is wrong with this picture. I do need some resolution as I plan to contact the Public Service...

Just Energy - New York - Added fees

Posted: 2013-03-06 by    Debora2437
Complaint Rating:  100 % with 1 votes
Just Energy made electric bill go up. We kept it for a while to see if it would change. When we finally got rid of it for the electric we were charged $50.00! At this time we still have it on the gas account but I am calling to get rid of it on there also. I'm sure we will be charged again....

Share with Others

Contact Us


How to Beat Hotel Fees
How to Beat Hotel Fees
more videos More Videos
RSS Feed

Reply to