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Just Energy Logo

Just Energy

5251 Westheimer Road
Suite 1000
Houston, Texas
77056
United States
Customer Care
Phone:1-866-587-8674
 
Go to Just Energy:    Twitter  Facebook  LinkedIn Google+     

Just Energy Complaints & Reviews

Just Energy - Door to door scam

Posted: 2014-10-03 by    ih8beencheeted
Complaint Rating:  100 % with 1 votes
Had two men come to my door to complete the review of my energy charges to make sure that I was being billed properly. First line out of their mouths was " we aren't going to sell you anything". I fell for it, and let them review my energy bill. The guy then told me that I qualified...
Complaint comments Comments Complaint country Canada Complaint category Bad Business Partners

Just Energy - Breach of contract

Posted: 2014-09-12 by    Shawn71
Complaint Rating:  0 % with 0 votes
Just energy decided to almost triple our bill " as a favor" without consulting us. Signed a contract for $250.00 per month. Our last three bills have been almost $1000.00. In the summer time yet!!! When you phone customer service they have nothing to say except it is going to help...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Just Energy - Fraud

Posted: 2014-08-18 by    Thadeo
Complaint Rating:  100 % with 2 votes
Two just energy people were camped on our door steps. Normally, we won't answer the door unless we're expecting someone. These two just sat there for about 30 minutes during our dinner. Eventually, I went out to see what they wanted. They said we were the last ones on the block they...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Just Energy Alberta - fraud

Posted: 2014-07-30 by    alberta energy
Complaint Rating:  0 % with 0 votes
They forged my name when they renewed my contract. When I caught them at it, they offered me a low price on gas and electric. I told them I didn't trust them, that I wanted it in writing. I got a letter showing the new gas price but not the electric, They have also come up with a charge...
Complaint comments Comments Complaint country Canada Complaint category Bad Business Partners

Just Energy - Contract creation without signage

Posted: 2014-06-06 by    NaomiAngell
Complaint Rating:  100 % with 1 votes
We had someone come to out door asking for my recent enmax statement and they have signed my boyfriend and I up with a contract I believe but we had no signature involved and this was done against our will so we are now somehow receiving calls which concern me that we now owe them payments for...
Complaint comments Comments Complaint country Afghanistan Complaint category Utility Services

Just Energy Natural Gas Supplier - Failing to cancel contract as requested

Posted: 2014-02-19 by    Couldn't see the "light"
Complaint Rating:  0 % with 0 votes
After a phone conversation with Just Energy requesting cancellation of my contract, and also paying a pricey exit fee, I discovered they are still listed as my supplier on my National Fuel bill. They had told me it would be taken care of at the time, months ago, and that I could return to having...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Just Energy - Over bill, fraud electric bill

Posted: 2014-01-08 by    adhillon
Complaint Rating:  100 % with 3 votes
My Name is Amarjit Dhillon.
Just energy rep came in person to my home in Feb 2013 and asked us to switch to Just Energy as electric supplier as apposed to my current supplier NStar. I was told multiple times that JustEnergy will always be lower or equal rate than current supplier. I ensured...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Just Energy, Alberta - Bullied and harassed

Posted: 2013-11-28 by    Sandals
Complaint Rating:  100 % with 2 votes
I was a customer with Just Energy. Every month I would receive daily recorded messages to pay my account when my account was always paid in full. I would phone Just Energy every month and make an inquiry as to these harassing phone calls, the customer service person would always say "that...
Complaint comments Comments Complaint country Canada Complaint category Utility Services

Just Energy - Misleading Door to Door Salesperson

Posted: 2013-11-07 by    asharp
Complaint Rating:  100 % with 3 votes
On 10/04/2013 a Just Energy door to door salesperson came to my house. She asked to see my current energy bill. I showed it to her. She stated that Just Energy could lock my current CCF rate at 0.24cents, because that was the rate on my current bill with DTE at that time. I said OK, but it states...
Complaint comments Comments Complaint country United States Complaint category Other

Just Energy - Ontario - Just Energy carrying out a contract that was terminated

Posted: 2013-07-30 by    odara
Complaint Rating:  31 % with 16 votes
In 2006 when I first moved into my new home, Universal Energy rep came knocking on my door and mislead me into signing a contract with them for natural gas. Being a first time home owner, I didn't know any better and I thought that this was something I needed to agree to for my gas supply....
Complaint comments Comments Complaint country Canada, Ontario Complaint category Utility Services

Just Energy - Alberta, Calgary - Non Existent Customer Service

Posted: 2013-06-27 by    Melinda Steil
Complaint Rating:  100 % with 1 votes
This Company is nothing but a scam and should be shut down. My bill has gone up approximately per month and is higher now than my daughter's. She has a bigger house, more occupants etc.. If you are a day late paying your bill they hrass you at home even if you call them back to make arrangements...
Complaint comments Comments Complaint country Canada, Alberta, Calgary Complaint category Utility Services

Just Energy - Scammed in to "Contract"

Posted: 2013-06-07 by    MommymeDee
Complaint Rating:  100 % with 7 votes
A little over a year ago, two individuals visited our Leduc home informing us that they were from Just Energy and that their provider was newly approved to provide energy services in our area. They asked if they could speak to me regarding how we could save by amalgamating our natural gas and...
Complaint comments Comments Complaint country Canada Complaint category Other

Just Energy - Billing Errors

Posted: 2013-06-03 by    jackintx
Complaint Rating:  100 % with 7 votes
I signed up for Just Energy in September, 2012, with the expectation that my electric utility bills could be lowered based on their rates. Living on a fixed income, every cent is critical to me. I set up my account so my monthly bill would automatically be charged to my bank account each month...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Just Energy - Alberta, Edmonton - Lies

Posted: 2013-05-15 by    Kirsti
Complaint Rating:  100 % with 5 votes
I phoned Just Energy FOUR times in April advising this company of my move and confirming details to switch my account from St. Paul to Edmonton. four out of four times I spoke to four different representatives and was advised and informed of four completely different pieces of information! After...
Complaint comments Comments Complaint country Canada, Alberta, Edmonton Complaint category Utility Services

Just Energy - Alberta - Just energy

Posted: 2013-04-10 by    michelleldp
Complaint Rating:  0 % with 0 votes
Just energy keeps phoning my home repeatedly, after I have continually tell them that they have the wrong number that there is no Lena that lives here, I have had the same number for at least 12 years...and I explain I have never even heard of this woman, just energy tells me that. No problem...
Complaint comments Comments Complaint country Canada, Alberta Complaint category Collections Agencies

Just Energy / Electric Supply Charges - New York, Canisteo - Supply charges

Posted: 2013-03-20 by    Randy J Carlberg
Complaint Rating:  0 % with 0 votes
I signed up with Just energy about a year ago, My last month energy charges with NYSEG were 42.64 but my supply charges by Just energy was 92.54. I am disabled and on Social Security Disability. What is wrong with this picture. I do need some resolution as I plan to contact the Public Service...
Complaint comments Comments Complaint country United States, New York, Canisteo Complaint category Products & Services

Just Energy - New York - Added fees

Posted: 2013-03-06 by    Debora2437
Complaint Rating:  100 % with 1 votes
Just Energy made electric bill go up. We kept it for a while to see if it would change. When we finally got rid of it for the electric we were charged $50.00! At this time we still have it on the gas account but I am calling to get rid of it on there also. I'm sure we will be charged again....
Complaint comments Comments Complaint country United States, New York Complaint category Utility Services

Just Energy - Ontario, Keswick - Lying door to door salesman

Posted: 2013-03-01 by    Moonshyne77777
Complaint Rating:  86 % with 7 votes
Watch out for these vultures from Just Energy or you'll find yourself "Just Scammed"
This young punk shows up at my door - I should mention that I live in subsidized housing and the majority of my neighbors are either single moms or elderly widows. I guess this guy thought...
Complaint comments Comments Complaint country Canada, Ontario, Keswick Complaint category Utility Services

Just Energy - Texas - Overcharging for services

Posted: 2013-02-12 by    J. R. Fazio
Complaint Rating:  100 % with 5 votes
I signed on with Just Energy in April of 2012. Recently they started charging me a service fee of $12.19 plus another fee for paper billing of $4.95. Two months ago I called and they removed the unauthorized charges, but had to be removed from next months bill. Last month they added charges...
Complaint comments Comments Complaint country United States, Texas Complaint category Unauthorized Charges

Just Energynew York Corp - New York, Canisteo - one month charges not defined

Posted: 2013-02-10 by    Randy J Carlberg
Complaint Rating:  0 % with 0 votes
Had a charge of 89.49 without details for 48.56 og NYSEG energy usage. No defition on the rate or premise for charges added to my bill....
Complaint comments Comments Complaint country United States, New York, Canisteo Complaint category Unauthorized Charges

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