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Jiffy Lube Customer Care Service

Jiffy Lube

3559 Franklin Rd., SW
Roanoke
Virginia
United States - VA24014

Customer Support Phone Numbers

Phone:
+1 540 344 6717 0 0
 
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Jiffy Lube Complaints & Reviews

Jiffy Lube - Wisconsin, Port Washington / Jiffy Lube idiot destoys the seal on brand new air filter when checking it

27
277 on Jun 23, 2016
Jiffy Lube idiot destroyed the seal on a brand new air filter (one with less than 400 miles on it) when checking it, and then told me I needed a new one. Idiot did not properly remove the two base screws on the filter unit to remove the filter case. Idiot only pried the filter case open to...

Jiffy Lube - Wisconsin, Port Washington / They destroy air filters when checking them

Re
Reviewer77313 on Nov 17, 2015
The employees there are careless. Three times in a row, they pulled the air filter and tore it in the removal, three times in a row. Are they that stupid and careless, or fraudulent greed? I had to purchase three air filters at Walmart after taking it to this Jiffy Lube location. And of...

Jiffy Lube - Texas, Arlington / Oil Change Not Performed

Lm
lmc20720 on Nov 17, 2015
I visited Jiffy Lube Store #3399 in Arlington, TX, on November 8, 2015, for a regular oil change. I drive a 2013 Toyota Camry, and opted for full synthetic since that's what I already have in my car and I don't like to change. I drove 30 miles to get to this location, passing...

Jiffy Lube - Pennsylvania, Warminster / Oil Change Service

No
Norton12 on Oct 15, 2015
I am extremely unhappy by the tactics used at this Jiffy Lube location. On October 14, 2015, I went for an oil change at the 600 W Street Road, Warminster PA location. I came in with a $10 off oil change coupon. The technician took my vehicle into garage for "assessment of vehicle" and I...

Jiffy Lube - Florida, Jacksonville Beach / Customer Service

Ja
Jack Trades on Sep 5, 2015
As I said on my fb post. My wife and I have been servicing our cars with you for years in the Fleming Island area. We often got our wipers replaced 50 % off. Also we didn't have to wait to be put in the computer. We would just give someone our name and number and go shop. We particularly...

Jiffy Lube / Failure to respond to complaint

Pa
Pam Surface on May 2, 2015
On April 12 I sent in a complaint and have not heard a word from the company, requested fax number to have documents sent to them and also took copy of documents to the Store 577 where negligence happened. The complaint was the oil filter was installed incorrectly on March 22 and on April...

Jiffy Lube / Carolina Lubes / Damaged Vehicle

Ai
Airborne12b on Mar 25, 2015
My husband went to get his truck inspected in Spring Lake, NC just outside of Ft. Bragg where he is stationed. He pulled in and parked. A woman came out and pulled his truck into the bay. She stopped short and got out. A man then followed up and got in and backed up and proceeded forward...

Jiffy Lube / Over charged

Vd
V. Downing on Apr 7, 2014
Went to get a oil change...had a special for $29.99. They told me if I upgrade $10 more I would get a full van check, tires, vacuum and washed window. Well I said yes...but got the run around because I am a woman. They talked to fast and I was in a hurry. Ended up paying around $70. They...

Jiffy Lube - 3346 Wrightsboro Rd Augusta / The Worst Ever!!! / beware don't go to Jiffy Lube!!!

Us
User4987234 on Aug 23, 2013
Jiffy Lube - on 3346 Wrightsboro Rd Augusta / The Worst Ever!!! I promise you, the worst Jiffy Lube branches are in AIKEN COUNTY, SOUTH CAROLINA & AUGUSTA, GEORGIA!! They treat customers rudely, they damage customers' vehicles while they're supposed to be doing oil changes, and...

Jiffy Lube - Maryland, Salisbury / radiator flush

Sa
SalisburyMD on Jul 23, 2013
My daughter went in for an oil change and they told her she needed a radiator flush (second one this year$$$$). She had them both done and drove approximately 25 miles and the car ran hot and the head gasket was blown and the motor ruined. We had it towed to a garage and they said there...

Jiffy Lube / Oil Change - Colorado, Highlands Ranch / stipped oil plug caused severe leagage

Nw
nwm418 on Jul 16, 2013
On July 10th used a $19.95 oil change special coupon and I had my oil changed in 2006 Honda Pilot by Jiffy Lube 862 which is owned by the Enitor Group, LLC. Prior to service I did not have an oil leak. In the course of service I was notified that my break reservoir lid was not on tight...

Jiffy Lube - Tennessee, Memphis / Stripped my Ignition

Si
sistahjayne on May 9, 2013
On Saturday, May 4th I was in Memphis TN to attend the Beale Street Music Festival. I pulled into a Jiffy Lube because my oil light had flashed on the previous night when I arrived into town and I was about due for a change. Other than that my car was good working order and although it i...

Jiffy Lube - Virginia / Negligence

Lj
Ljk12345 on Feb 10, 2013
I purchased a used car. Before buying it I had a pre-purchase inspection done and no engine issues were found. The next morning I took to Jiffy Lube for an oil change. The technician forgot to replace the oil cap after completing the oil change. I drove about 30 miles on the highway when...

Jiffy Lube - Arizona, Casa Grande / Oil Change

Fe
FemaleMechanic on Nov 18, 2012
Took my older Dodge truck in to have an oil change, told them that is all I wanted and needed. After waiting an hour for them to have my truck serviced they called me in and informed me that I needed a new belt, (I had just changed it the weekend before) then they told me I needed new...

Jiffy Lube - South Carolina, Murrells Inlet / Extreme Labor Charges

Op
opn4bzns on Oct 31, 2012
Went in for an oil change...a tad high at $45.00, but okay with me. They found a serpentine belt in the engine that had wear cracks. I agreed it needed replaced. Took about eight minutes to change...bill for changing the belt...$119.00. Came home and checked price of belt online and most...

Jiffy Lube In Augusta - Georgia, Augusta / racism & poor car service

Ja
Jackie James on Oct 15, 2012
Jiffy Lube in Augusta, GA @ 1642 Walton Way, & WRIGHTSBORO RD in Augusta, GA., are the worst jiffy lube branches; cheating customers by overcharging them for oil changes, and refusing to service african-americans, & behaving unprofessional or rude to loyal customers!! The staff often ha...

Jiffy Lube #1461 - Florida, Miami 33156 / $577 A/C Damages Complaint - No Response

Pa
PatAsuncion on Oct 4, 2012
I went in for a routine oil change but then was informed I needed more work. My A/C worked fine, but I was told it would cost $150+ for A/C service because I was "low on freon" so I went immediately to Goodyear, eight blocks away, for a second opinion. (Recently, I had had my A/C repaired...

Jiffy Lube In Aiken, Sc & Augusta, Ga - Lousy Mechanics & Poor Customer Service / Negligence & Misconduct

Me
Megan Lewis James on Sep 14, 2012
Jiffy Lube in Aiken, SC & Augusta, GA -Lousy Mechanics & Poor Customer Service, and has been often charged & sued for racism. Jiffy Lube in Aiken & Augusta -DISCRIMINATING AGAINST BLACK CUSTOMERS!! - Racism & Incompetent Customer Service More... At Jiffy Lube in Aiken, SC & Augusta, GA-...

Jiffy Lube In Augusta - Discriminating Against Black Customers!! - Georgia, Augusta / Racism & Incompetent Customer Service

Ki
Kimberly Wavely on Aug 28, 2012
"DON'T DO BUSINESS WITH ANY -JIFFY LUBES'!!!" Local News Reports that : An Augusta Man Suing Jiffy Lube Over Racial Discrimination, and poor customer service ... A Richmond County man is suing Jiffy Lube, its Georgia-based parent company, and an Church Pastor is alleging that an...

Jiffy Lube - Maryland, Oxon Hill / Disrespectful Employee

Co
Confused and Scared on Apr 23, 2012
I came in at 6:50pm on Friday, April 20, 2012 to get an oil change. The first employee that greeted me was very nice and friendly. My car was pulled in the bay area. My car sat until 7:00pm (which was also closing time). The manager ask some one to service my vehicle. Another employee by...

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