Menu
For Business Write a review File a complaint
JapaneseCarTrade.com Customer Service Phone, Email, Contacts

JapaneseCarTrade.com
Reviews and Complaints

www.japanesecartrade.com

Learn how the rating is calculated

2.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

JapaneseCarTrade.com Complaints 4

ComplaintsBoard
A
4:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
JapaneseCarTrade.com has left an official reply on this complaint.

JapaneseCarTrade.com Refund of advance payment

Dear Sir,

We have chosen a Toyota Landcruiser Prado car from your platform and the same has been sent to Traffic Co Ltd who in return contacted us and agreed to supply the car. We have received the proforma invoice and paid USD 12,000 being 50% advance. Before making the payment, we asked the supplier availability of car and after availability confirmation only we sent a TT in full. After one week from the receipt the payment, the supplier said that car was sold to someone else. Now we are asking for the refund of full payment including bank charges but unfortunately the supplier wanted to remit USD 11,910 only. Can you please assist us.

Read full review of JapaneseCarTrade.com
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
G
3:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

JapaneseCarTrade.com car dealers - send wrong car

I bought a car through japanesecartrade.com from a japanese company the name is "lucus japan" on june 07th of 2017, with the reference number jct-2550522 a nissan murano 2008.

The car arrived in tanzania on august 25th of 2017. But is not the car that I paid for. They sent a cheaper and older car.

Do not buy from japanese car trade or lucus japan

Read full review of JapaneseCarTrade.com
Hide full review
ComplaintsBoard
G
8:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

JapaneseCarTrade.com They don't reply my emails after received payment

Dear Sirs,
Please note that 3 days after posting my comments online on the complaints board, the Japanese Car Trade.com removed the page that had links and information on the Ken House Trading Company - the company that conned me USD 7150 on the pretext that this was the buying price and shipping to my country Tanzania for a Rav 4 2003 model.

What I need to understand is this:
Why did the japanesecartrade.com website now remove this dealer without answering any of my complaints?
If this was a fraudulent company, why was it on the website in the first place
it seems this company is working with Japanese car trade to con people so please any one who is planning to buy a car from this website be warned that they are fraudulent.
I want to know why Ken House Trading was also still posing as a member of Jumvea.

Thanks
Grace

Read full review of JapaneseCarTrade.com and 1 comment
Hide full review
1 comment
Add a comment
J
J
JCT Support Team
IN
Jul 23, 2012 6:08 am EDT

Dear Mr. Grace,

We are not agree with your complaint.

Had you sent payment to KEN HOUSE on our recommendation ?
Had you consult about KEN HOUSE before sending any payment ?
There are thousands of listing on Internet means we are not responsible.
You must get complete information of credibility of the company before sending any payment.

The Support Team
www.JapaneseCarTrade.com

Is JapaneseCarTrade.com Legit?

JapaneseCarTrade.com earns a trustworthiness rating of 89%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates JapaneseCarTrade.com highly, which means their services are pretty reliable. Despite this, their 25% complaint resolution rate raises questions. We recommend users check reviews and complaints about JapaneseCarTrade.com to understand what to expect from them.

JapaneseCarTrade.com has registered the domain name for japanesecartrade.com for more than one year, which may indicate stability and longevity.

Japanesecartrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Japanesecartrade.com you are considering visiting, which is associated with JapaneseCarTrade.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

JapaneseCarTrade.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • JapaneseCarTrade.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to JapaneseCarTrade.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
G
1:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

JapaneseCarTrade.com They don't reply the emails after receive payment

Dear Sir,
I had a business with the Company called Ken House Trading Company, I have send them payment $7150 for the Rav4 2003 up Dar es salaam, Tanzania, he confirmed to me that payment received and the car will depart to Tanzania from 31/3, and I will receive B/L near by 15th April, but from that time he is not replying my emails again, I tried to call Mr. Kenji Uemukai but he act like he don't know english while when he was sending the emails his english was quit ok, however he told me that he will send me the email as it was the only way for us to comunicate, but he did not until today,
if you visit this link (www.japanesecartrade.com/kenhouse) you will find all the infomation regarding this person, however on his email and invoice the company name shows KEN HOUSE TRADING CO. but if you go to thislink Its KEN HOUSE Co. but every thing is the same, like the name of the person ( Kenji Uemukai), email adress, contact numbers, links, stocks of the car and everything.I thinmk some thing is going on regarding Ken House Trading Co and Ken House Co. but the other info are the same.
I will foward all the corresponding we had with this Company from the beginning.

Kindly assist me on getting my right as I have saved that money more than ten years just to get my dream car.

Looking foward for your assistance.

Grace.

Read full review of JapaneseCarTrade.com and 1 comment
Update by Grace Mollel
Apr 21, 2012 2:52 pm EDT

Dear All,
Kindly note, even the telephone number which you can see on website [protected] it has never been work, and this email adress kenhousetrading@hotmail.com its same email they used to con me.
Please don't use this Company called Ken House Trading compnay to buy anything.

Thanks
Grace

Update by Grace Mollel
Apr 16, 2012 8:22 pm EDT

Dear Sirs,
Please note that 3 days after posting my comments online on the complaints board, the Japanese Car Trade.com removed the page that had links and information on the Ken House Trading Company - the company that conned me USD 7150 on the pretext that this was the buying price and shipping to my country Tanzania for a Rav 4 2003 model.

What I need to understand is this:
Why did the japanesecartrade.com website now remove this dealer without answering any of my complaints?
If this was a fraudulent company, why was it on the website in the first place
it seems this company is working with Japanese car trade to con people so please any one who is planning to buy a car from this website be warned that they are fraudulent.
I want to know why Ken House Trading was also still posing as a member of Jumvea.

Thanks
Grace

Hide full review
1 comment
Add a comment
A
A
AlexIreland
Dublin, IE
Feb 06, 2023 3:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought a car through your website from Mihila International (www.mihila.com) and paid in full 15700$ in June 2022.The car hasn't arrived,no date of shipment,no money back. The dealer is ignoring all texts/calls.Absolutely disgraceful!

Please attend proof of payment.

How can get refund?

View 0 more photos

JapaneseCarTrade.com Reviews 0

Looks like JapaneseCarTrade.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent JapaneseCarTrade.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of JapaneseCarTrade.com complaint handling

JapaneseCarTrade.com reviews first appeared on Complaints Board on Apr 15, 2012. The latest review Refund of advance payment was posted on May 24, 2023. The latest complaint Refund of advance payment was resolved on May 24, 2023. JapaneseCarTrade.com has an average consumer rating of 2 stars from 4 reviews. JapaneseCarTrade.com has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.8
4 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. JapaneseCarTrade.com Contacts

  2. JapaneseCarTrade.com phone numbers
    +81 803 380 4414
    +81 803 380 4414
    Click up if you have successfully reached JapaneseCarTrade.com by calling +81 803 380 4414 phone number 2 2 users reported that they have successfully reached JapaneseCarTrade.com by calling +81 803 380 4414 phone number Click down if you have unsuccessfully reached JapaneseCarTrade.com by calling +81 803 380 4414 phone number 0 0 users reported that they have UNsuccessfully reached JapaneseCarTrade.com by calling +81 803 380 4414 phone number
  3. JapaneseCarTrade.com emails
  4. JapaneseCarTrade.com social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
JapaneseCarTrade.com Category
JapaneseCarTrade.com is ranked 40 among 1391 companies in the Car Dealers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.