Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
HSBC Logo

HSBC Customer Care Service

HSBC Bank PLC

PO Box 6125,
Coventry
England, West Midlands
United Kingdom - CV39GW

Customer Support Phone Numbers

Phone:
+44 122 626 1010(Personal Banking Customers) 0 1
+44 122 626 0260(Premier Banking Customers) 0 0
+44 122 626 0878(Business Banking Customers) 0 0
+44 122 626 1010(Non HSBC Bank customers) 0 1
+44 345 712 5563(Textphone) 0 1
Mobile:
+44 345 587 1244 0 0
 

HSBC Complaints & Reviews

HSBC / Incompetent Operational Services

Hn
hngee on Jun 28, 2016
I applied a Credit Card from HSBC and everything went smoothly until the day when I need to make payment. I received a SMS saying that the statement has been sent to my email but I got nothing, so waited a few day thought of maybe there is some system delay etc. Nothing sent to me, so I...

HSBC / Credit Card

Mm
M. Magdy Farag on Jan 27, 2016
Had HSBC card while traveling abroad. After losing my Debit Card I ended up using the credit card for ATM withdrawals. They've constantly called me to ask if its me who is doing ATM withdrawals and I would confirm or if I failed to pickup my card get locked until I call and get it...

HSBC / Credit card service Fee reversal

Mz
Mzack on Jan 8, 2016
My name Manickam Lingam, I m the user of HSBC credit card (HSBC AMANAH) MALAYSIA VISA PLATINUM. I have been calling HSBC hotline to request for reversal of credit card service fee amounting of RM 253.50 including GST in my december bill. Unfortunately every time I called, i have to wait...

HSBC / Opening of USD account and conversion of funds to purchase a security in USD

Ul
Ulf on Nov 26, 2015
My 84 year old mother, Mrs. Vieth and myself ( son u. schaefer) and I visited the HSBC branch in Antibes on Oct. 15th, 2015 to add a USD account to an existing Euro account and subsequently transfer and exchange a fixed amount of Euros to the equivalent of 70K USD . The funds in the USD...

HSBC / Reneging on Retiree Medical Benefit

Sa
Sandy Stachura on Jun 28, 2015
Please help me spread information on how HSBC is taking advantage of its elderly retirees in order to reduce its costs. You can help reach out to HSBC retirees, their families and others, as well as garner the attention of an expert in the field of ERISA who may wish to help these elderly...

Hsbc Bank Egypt / Poor Services

Ni
NightbreedEG on May 9, 2015
I am a salaried employee, my salary is deposited into my HSBC advance account in USD, 25 days ago I applied for a Platinum Visa Credit card, but they ADVISED me to apply for the Advance Mastercard, Basically both eligibility are the same, I receive 3 times more than their minimum...

HSBC / Credit Card Cancellation

Sw
swati.sw.jain on Mar 31, 2015
I had to hotlist my HSBC Credit Card and after that I mailed HSBC several times not to send a new card and cancel the card. I have mailed grievance reddressal, online@hsbc.co.in, info@hsbc.co.in but havent received an acknowledgement from anyone. I still get credit card statements every...

HSBC / Worst Bank Ever

Go
Golden Eagle on Sep 17, 2014
HSBC Bank in Abu Dhabi should receive "The Worst Bank in UAE Award!!!" The Khalidiah Branch Customer Service Unit Office Mohamed Hamed was unbelievable. When I walked into the branch wanting to open a Premier account, he told me "Don't open the account with us, our service is worse...

HSBC / CUSTOMER SERVICE

Sa
saviozzi on Sep 16, 2014
HSBC or How Serve Badly Clients. I have been in the financial industry for over 20years and service provider of all the major banks worldwide. Funny enough HSBC is one of my clients on a daily base. I have a company based in Dubai and a subsidiary in Ldn. Both entities bank with HSBC for 4...

SABB Bank / HSBC Bank / Telex Transfer / I want my total amount refund in my account

Mo
Mohammed A. Khalid on Sep 6, 2014
I made Telex transfer on 20th of August 2014 from Saudi British Bank, in Riyadh Nuzha Branch to India. The money transfer was rejected in Mumbai HSBC and the amount which was returned back in my account on 3rd of September 2014. The returned money is Saudi Riyal 15, 400 less, I want my...

Hsbc Egypt / ATM card Lost

Mo
Mohamed FAwzy ahmed on Feb 22, 2014
Dears My Name is Mohamed Fawzy I am a HSBC Egypt customer with current account as my company transfers my salary to this current account and I work in my company branch in Qatar for a short assignment and the salary is transferring to my HSBC Egypt current account with issuing (Visa electron...

NATIONAL LIEN PROCESSORS/ORCHARD BANK HSBC - Florida, West Palm Beach / VERBAL THREATS AND BULLYING BY COLLECTION AGENCY

Tr
Treatfair on Sep 25, 2013
I AM DYING. I HAVE TRIED TO COPE THE BEST WAY I CAN FINANCIALLY. THESE PEOPLE HAVE DONE THE LOWEST FORM OF A DEPLORABLE ACT BY CONTACTING ME WHILE IN HOSPICE AS WELL AS CONTACTING MY ELDERLY PARENTS THREATENING ME WITH A RESTRAINING ORDER AS WELL AS THE SEIZURE OF WHAT ASSETS I HAVE. IS...

Beneficial/HSBC - Missouri, Kearney / Mortgage abuse

La
Larry Sager on Sep 1, 2013
My fellow HSBC victims…and that term is very much appropriate. My wife, Ruth and I seem to be traveling down that same rocky road that that you have traveled. Presently our account states that we owe HSBC over six thousand. It states that our last payment was made in April and our...

HSBC / Illegal withdrawal of funds

An
AntonioLacerda on Aug 8, 2013
My name is Antônio Pedro Lacerda de Barros, and I am writing to you regarding a nightmarish 18-year legal battle that I have waged against Bamerindus Bank in Brazil and its successor, HSBC Bank (Brazil). Sadly, my story is not unfamiliar to anyone who has followed HSBC in the new...

QUANTUM PROCESSING GROUP/ORCHARD BANK HSBC - Florida, Tampa / HARASSMENT/FRAUD

Tr
Treatfair on Jun 13, 2013
I AM DYING. I HAVE TRIED TO COPE THE BEST WAY I CAN FINANCIALLY. THESE PEOPLE HAVE DONE THE LOWEST FORM OF A DEPLORABLE ACT BY CONTACTING ME WHILE IN HOSPICE AS WELL AS CONTACTING MY ELDERLY PARENTS THREATENING ME WITH A RESTRAINING ORDER AS WELL AS THE SEIZURE OF WHAT ASSETS I HAVE. IS...

HSBC Mortagage Company - Tennessee, stantonville / Home insurance

Ma
Mary Rickman 1969 on May 26, 2013
Yes I have a complaint about HSBC Mortgage Company in Brandon, FL. They are the worst mortgage company there is because they have insurance on my home and they won't fix the roof. Three years ago we had a storm to come through and it had some straight line winds and it torn off...

HSBC - Illinois, Chicago / Stealing money from customer

Di
Dinorah robles on May 1, 2013
My account was sent to collections, thereafter collection charged me over 800.00 in fees . I have been making payments to your company over 700.00 and you guys kept my money instead of forwarded to the collections agency or credit my money back.

HSBC Bank / HSBC Bank resort to toxic churning and illegitimate transactions to earn commissions

Jo
Josue Lourz on Apr 27, 2013
http://moneylife.in/article/did-hsbc-bank-resort-to-toxic-churning-and-illegitimate-transactions-to-earn-commissions/32405.html Two complaints of high net worth individuals have shown that the bank has possibly flouted rules and taken signatures on blank forms to execute transactions to churn the...

HSBC / The Worst Customer Service

Ah
Ahmed Mamdouh on Feb 27, 2013
Simply, my debit card was stolen two months ago. After applying for a new one with service level 7 working days to receive the new card. I received the card from just two days and till now no PIN code. After I reported the issue to their customer care they simply replied "we have to issue a new one and it will take another 15 working days.

HSBC Credit Card / Late Billing

Mr
M.R.M on Jan 24, 2013
I have a HSBC credit card that I have had since 2009. Every 90 days I pay my balance in full. This time I paid in full only to be told that I had a remaining balance. I made a purchase on 12/14/2012 and it didn't post until 1/18/2013 WTH!!! Is this normal for HSBC?

0
Contact Us

Videos

Resolutions 2011 - Paying Off Debt
Resolutions 2011 - Paying Off Debt
more videos More Videos
bdomains.com
     

Reply to

Send