HobbyDB’s earns a 1.0-star rating from 4 reviews, showing that the majority of collectors are dissatisfied with platform.
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What a mess of a collector's site
What a mess of a collector's site. I haven't bought anything from here, but the 'Collection' part was so bad that I wouldn't trust it. I had to change my password every time I logged in, even when I used the same password three times in a row. It kept saying my password was wrong and I had to change it again. The customer service was slow, so I just canceled my account. And get this, I had to contact customer service to cancel it. It's the dumbest thing I've ever seen. They held my personal info hostage until it was convenient for them. It's a total joke. Funko's app for cataloging is way better. I'll tell everyone I know to use that instead of this site.
HobbyDB Complaints 3
I paid $150 for an item on their website
I paid $150 for an item on their website. It was supposed to ship in 2 days, but it didn't. I contacted the seller, but they didn't respond for about a week. So, I contacted the company support, who then reached out to the seller. The seller finally replied, saying that the item was no longer available and shouldn't have been listed. Some time passed, but I still didn't receive the promised refund. I've reached out multiple times, but I haven't received either the item or the refund. They even claimed that I received a refund, which is obviously not true. I just want my $150 back since they were selling something they didn't have.
I bought an item from this company's website
I bought an item from this company's website. They didn't even check if the seller sent the right item. The seller tried to scam me with a cheaper item. I contacted the seller, and they told me to deal with HobbyDB, so I did. HobbyDB took forever to respond. I went to my bank to get my money back. HobbyDB finally told me to send the item back, so I did. The seller received their item, but I never got my money back. It's been months. Months. They're giving me some excuse about not releasing the money to me or something. I've emailed HobbyDB every day for 4 weeks, and no one responds. I have a whole history of unanswered emails, including ones with screenshots of conversations I had with them. I messaged HobbyDB on ***, nothing. I reached out to them on ***, nothing. They owe me $130. I just want my money back. I'm tired of emailing them and tracking them down. It's so much effort just to get my own money back. This is ridiculous.
I own The ***, a website where you can buy and sell toys
I own The ***, a website where you can buy and sell toys. Hobbydb used to run the system by selling credits worth $1 each, which you could use to list items on their site for 3 years or until they were sold. Sometimes they had special deals where you could buy credits for half the price. In September this year, Hobbydb moved all the items for sale from The Old *** Platform to their own platform. They advertised it as "The Same *** Only Better." However, the new website is completely different from the old one, and both buyers and sellers are really mad about it. One big problem with this move is that the new site doesn't use Listing Credits anymore. Instead, they take up to 5% from the PayPal payments that sellers receive. Many sellers from The *** had credits that they paid real money for, and now those credits are worthless because Hobbydb won't refund the value or even the amount paid for them. Instead, they offer not to charge sellers fees for a few months when they sell something. The problem with this is that all the items that were moved from The *** already had their fees prepaid. Those items should stay listed on the new site for 3 years from when they were first listed. Personally, I have $3,868.96 in listing credits that they won't refund. I offered to settle for 50%, but they won't refund anyone based on their *** of no refunds on credits. But they got rid of the credits, so they're not giving customers any value for the money they took for those credits. Their offers of some free time on the new site without fees are ridiculous, and the settlement offers they made are not fair at all. Taking money and not giving the promised value is fraud unless they refund the money.
Is HobbyDB Legit?
HobbyDB earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Hobbydb.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hobbydb.com you are considering visiting, which is associated with HobbyDB, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
HobbyDB website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Hobbydb.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About HobbyDB
One of the key features of HobbyDB is its extensive database, which covers a wide range of hobbies such as diecast cars, action figures, comic books, stamps, coins, and more. The database is meticulously curated and constantly updated, ensuring that collectors have access to accurate and detailed information about their favorite items.
Through HobbyDB, collectors can explore and discover a vast array of collectibles, ranging from vintage and rare pieces to modern releases. The platform offers a user-friendly interface that allows users to easily navigate through various categories, search for specific items, and access detailed information about each collectible.
In addition to being a valuable resource for collectors, HobbyDB also provides a marketplace where users can buy and sell items within the community. This feature enables collectors to connect with like-minded individuals, expand their collections, and potentially find rare or sought-after pieces that may be difficult to find elsewhere.
Furthermore, HobbyDB fosters a strong sense of community by offering forums, discussion boards, and social networking features. This allows collectors to interact with each other, share their knowledge and experiences, and build connections with fellow enthusiasts from around the world. The platform also hosts events, auctions, and exhibitions, further enhancing the sense of community and engagement among its users.
HobbyDB is committed to providing a secure and trustworthy environment for collectors. The platform employs strict quality control measures to ensure the accuracy and authenticity of the information provided. It also offers secure payment options and implements measures to protect users' personal information.
Overall, HobbyDB is a comprehensive and reliable platform that caters to the diverse needs of collectors and enthusiasts. With its extensive database, marketplace, and community features, it serves as an invaluable resource for individuals passionate about their hobbies, offering a seamless and enjoyable experience for all.
Overview of HobbyDB complaint handling
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HobbyDB Contacts
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HobbyDB emailscontact@hobbydb.com96%Confidence score: 96%Supportsupport@hobbydb.com95%Confidence score: 95%Support
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HobbyDB address1500 S Vona Ct, Superior, Colorado, 80027, United States
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HobbyDB social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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