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Hewlett-Packard (HP)


3000 Hanover Street, MS 1050
Palo Alto
United States - 94304-1185
Customer Care
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Hewlett-Packard (HP) Complaints & Reviews

HP - Oregon, Corvallis - SmartFriend Service

Posted: 2015-11-21 by    Reviewer12960
Complaint Rating:  0 % with 0 votes
Dear Sir/Ma'am, I would like to request a refund. When pushing the SmartFriend product to me you represented that your technicians had the ability to remotely log into my computer system to clean out all corrupt files and recover my files. You convinced me. However, after I signed up for...

Hewlet Packard - Printer HP Oficejet 5740

Posted: 2015-11-17 by    Reviewer25722
Complaint Rating:  0 % with 0 votes
Will never purchase another HP printer or product. Purchased HP Office jet 5740 HP has "wired" this printer to sell more ink products. My work is constantly interrupted with messages that ink is low, I need to order ink, do I want to purchase ink, ink cartridge is not an HP (I've only used HP...

Hp - Hewlett - Packard - Pavilion 550-a114. computer terriable. slow and constanty locks up

Posted: 2015-11-11 by    Reviewer52064
Complaint Rating:  0 % with 0 votes
I bought this computer new never used before and have had problems since the first boot. i updated my old windows vista to this new computer with windows 10. nothing but problems. takes more than 10 minutes just to boot if it even does. I have very fast business class internet so it is not my...

HP Customer Service - Ontario, Toronto - HP officejet pro 6830

Posted: 2015-11-09 by    Reviewer28715
Complaint Rating:  0 % with 0 votes
Although this is a very poor product it's is not about his that I am writing to complain but about the attrocious customer service. I called in on a Tuesday to complain about my printer giving me a print head error to which they told me that they were having issues with this printer and would...

HP - Michigan, Saint Joseph - Hewlett-Packard Desktop Pavilion 500-C60

Posted: 2015-10-13 by    Reviewer86358
Complaint Rating:  0 % with 0 votes
I bought this computer over a year an half ago, as soon as it turned one year old, have had nothing but problems with it, plus talking to your tech supports. I had to have a new a hard drive and recovery disk sent to me and I had the Geek squad put it in. It worked fine for about a month, then...

HP - Wisconsin, Milwaukee - HP Deskjet 1512 All-in-ONe Series

Posted: 2015-09-18 by    jac60
Complaint Rating:  0 % with 0 votes
On 8/26/2015, I gave HP's services department remote access to my computer to install the all-in-one into my computer because I was having problems with installing it. The man took control and the icons showed up on my computer but he stated I needed to get my registrar cleaned because he could...

Hewlett-Packard (HP) - HP SmartFriend Service

Posted: 2015-09-17 by    Bayesics
Complaint Rating:  0 % with 0 votes
I was having problem with my HP Spectre x2. I had connected it to an external monitor (ASUS PB278Q) using HDMI. It used to work fine but starting from about two months ago, the display started acting strangely, i.e. flickering, showing only partial screen or distorted pictures, and going completely...

Hewlett Packard - Ontario, Toronto - HP Customer Service

Posted: 2015-08-13 by    nadinec
Complaint Rating:  0 % with 0 votes
Mon 3 - first time i call and place the order, she tells me it'll be at my door in 3-5 days

Fri 7 - second time someone tells me there is a shipping delay with PUROLATOR - assured me it would ship by mon/tues - and that shes contacting them and said she will call me back...

Hewlett - Packard - HP Photosmart 5520 Printer

Posted: 2015-07-08 by    geeby
Complaint Rating:  0 % with 0 votes
This printer is the worst I've ever had, it only prints with a lot of encouragement from me. it won't engage with the paper, it chews things up and makes my blood boil. I will never buy any more HP products ever again....

Hp Singapore - Delivery Delay

Posted: 2015-05-08 by    Impacted_Customer
Complaint Rating:  0 % with 0 votes
Its with great pain I am writing this email to update you on my recent HP Online shopping experience.
I have ordered an Laptop under order no xxx on 7th May (Thursday) just around lunch time (SG Local time), through telephone with HP staff.

It was confirmed by the staff...

HP - New Jersey, Barnegat - Smartfriend

Posted: 2015-04-16 by    Lorraine F
Complaint Rating:  0 % with 0 votes
The wait time for smartfriend assistance is just awful. I can't do or hear anything becasue of this annoying music. Can't you add the service that you will call us back when a technician is available. This is a waste of my time and i am extremely annoyed. Also, you website is so difficiult...

Hewlett Packard - Massachusetts, West Wareham - ink replacement cartridges

Posted: 2015-03-19 by    Rob from Mass.
Complaint Rating:  100 % with 1 votes
I am a homeowner, I have a desktop computer that I use frequently and also a printer that I use frequently! I purchased a HP printer and when it was time to replace the ink cartridges in an attempt to save a few bucks purchased them from LD ink co, a reputable supplier of replacement cartridges...

Hp Laptop - wifi is not working properly

Posted: 2015-03-04 by    mvsyam123
Complaint Rating:  0 % with 0 votes
On february 22 2015 I had send my hp laptop under souq warranty to repair it through speedex courier service. The complaint was its wifi adapter is not working properly. On march 04 2015 I got the item back with informing me that it is repaired. Now the thing is same problem is existing now....

Hewlett Packard - buying of battery for laptop

Posted: 2015-02-22 by    Jenlll
Complaint Rating:  0 % with 0 votes
Jan 30 - I called Hewlett Packard (HP) service centre here in Singapore to make an order for a battery for my laptop. Paid for it and they said delivery shall be made within 5-7 working days. On the 8th working day, Feb 10, they called me only to say that my order was out of stock. They said...

Hp Designjet T790 - HP won't replace defective printer

Posted: 2015-01-23 by    Tired of HewPack
Complaint Rating:  0 % with 0 votes
We purchased a new HP T790 Designjet printer seven months ago. It has been a nightmare. We have had constant problems with it, and it has really been an interruption in our business. They expect me to spend hours on the phone with them while they tell me to "try this" and "check that." Don't...

HP - hp Notebook 15

Posted: 2015-01-21 by    SickAndFedUp
Complaint Rating:  0 % with 1 votes
After microsoft destroyed WindowsXP i had 2 unusable computers, i e 2 computers destroyed by microsoft. So I had to buy a new computer. Instead I landed up with hp Notebook 15. I bought that machine in May 2014. hp has put something in it called windows8 which judging by the malfunctioning it...

HP Officejet 7110 wide format printer - Poor manufacturing

Posted: 2015-01-18 by    Lou91
Complaint Rating:  0 % with 0 votes
Awful purchase. Borderless printing is non existent, was very noisy, it struggled to pick up paper from the in tray if the pile was below 1cm & after 18 months of use (low use i might add) it stopped being able to pick up paper full stop.
After spending over £100 on this item I'm...

HP - Can't get money back from HP

Posted: 2015-01-09 by    sheriselitz50
Complaint Rating:  0 % with 0 votes
My mom bought me a hardware warranty for my laptop which was the wrong one so she bought me the software warranty. Well, she wants to get her money back for the other one and she paid them 105 dollars for it. They keep giving her the go around. They will tell her it will be 72 hours, and each...

Hewlett Packard Color Laser Cp4025 - Laser printer under warranty doesn't work and they won't replace or fix the LEMON

Posted: 2014-12-30 by    Asla261947
Complaint Rating:  0 % with 0 votes
When my first CP4025 laser printer finally wore out I purchased a new one. Exactly the same printer, place in the same spot as the original one. After a few months it started printing black lines on the paper. Technical support sent a new part. A couple of months later the streaks returned or...

Hp Pro8500a - Lemon Printer

Posted: 2014-12-05 by    Mike Herman
Complaint Rating:  100 % with 1 votes
HP Pro8500A I purchased along with a warranty. From day one, the printer is trash. Now warranty expired and HP won't fix it. They said they are aware that the printer and they know that it is a defected model and there is nothing that they can do. Offer me to buy another one. SHAME on HP....

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