My wife and I get takeout orders from the Hardees in Grandy NC frequently. We are on a fixed income so getting a good meal at a good price is important to us. This Hardees has always had good, fast service with accurate orders and friendly staff. Last night we ordered 2 Cheeseburger box meals at $5.99 each at the drive through. The lady taking the order kept saying okay 2 Cheeseburgers? And we said no, 2 Cheeseburger box meals, the $5.99 ones shown on the graphic. She seemed disturbed that we didn't order 2 cheeseburgers. When we got to the window she was not friendly at all. We paid with cash and she had to change and it appeared that made it difficult for her. The total was around $13. She handed me the bag and we went home to have dinner. In the bag were 2 small fries and 2 very small regular cheeseburgers. Not the double cheeseburgers that normally come with this meal but 2 tiny regular cheeseburgers. Paying for the double cheeseburger and getting the regular cheeseburger is about $5 or $6 difference. The lady had a ring in her nose and a very bad attitude and I think she cheated us on purpose. I don't want anything except what I paid for and didn't get.
Claimed loss: Not sure. Maybe $5. We did not get a receipt.
Desired outcome: An accurate order from friendly staff.