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Green Dot

Green Dot Corporation

P.O. Box 1187
United States - 91017
Customer Care
Corporate Headquarters:
3465 E. Foothill Blvd.
Pasadena, CA 91107
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Green Dot Complaints & Reviews

Green Dot Corporation - Lost money - no help

Posted: 2015-09-30 by    ToriBohrer
Complaint Rating:  0 % with 0 votes
I bought a greendot card at dollar general in Kent Ohio I went to register it and the site said the card was already registered so I lost the money I deposited. After spending hours on the phone with customer assistance they said there was nothing they could do to help me. I went to the police...

Green Dot Moneypak - Pending Deposit

Posted: 2015-09-13 by    Reviewer71985
Complaint Rating:  0 % with 0 votes
I added more money to my card, and it's said pending for a long time now on the transaction info. Not sure if they stole my money or what but I put 41 dollars and they took out a reload fee so it was like 37.05 or something and now I can't use my card because it's "Pending"?......

Green Dot - California, san gabriel - Unauthorized charges on debt card

Posted: 2015-08-30 by    Christopher Berg
Complaint Rating:  0 % with 1 votes
I filed a complaint earlier this month for charges that appeared on my Green Dot debt Visa card that I did not authorize. I was credited for 3 of the charges, but there were a total of 5 charges. The unauthorized charges are as follows
8/10/15 - $29.95
7/20/15 - $29.95

Green Dot/paypal - Rip Offs

Posted: 2015-05-08 by    cominsk
Complaint Rating:  0 % with 0 votes
Added money to my Green Dot debit card based on the option to add money via Green Dot on the Pay Pal page. Tried to do it including calling Green Dot which promptly says it's now part of Pay Pal. Called Pay Pal who says they no longer accept money for payments via the Green Dot Money Card...

Green Dot Moneypak - Fraud and False Advertisement

Posted: 2015-02-10 by    Kate Wish
Complaint Rating:  0 % with 0 votes
I have purchased 5 cars at three different 7-Eleven Stores, since they have a limit.
Only 3 cards had money loaded.
Happened in November still trying to get my money back ( It's February ).
Had to contact so many different phone numbers to reach Money Pack Customer...

Green Dot - Activation

Posted: 2015-01-21 by    Hodgestinal
Complaint Rating:  0 % with 0 votes
I bought a green dot card from rite aid when I got home and tried to activate it, a message said remove the tag and enter the card number I noticed then that the 12th number was partially erased and that it also looked like the film was removed and put back I didn't notice anything wrong...

Green Dot Bank /walmart - Alaska, Anchorage - debit card rip-off fees

Posted: 2015-01-17 by    pissedinanchorage
Complaint Rating:  0 % with 0 votes
BUYER BEWARE!I a got 50 dollar prepaid green dot at Walmart to use online.i never used it it was in my wallet forgotten for months.i went to cash it out and close today at Walmart.was told i had 26.20 on the card and that there was a 3.00 closing fee... i paid 50 dollars plus a 4 dollar fee...

Green Dot Money Pak - Loaded 85$ , tried loading pay pal and visa says already Ben used

Posted: 2014-12-31 by    Angela root
Complaint Rating:  0 % with 0 votes
Never was able to access any monies from card. Tried loading pay pal web site acted funny skipping through pages then on second attempt stated money already been used. I have receipt w activation amount m transaction id#
Please help...

Green Dot /money Paks - why do you have them on you shelf

Posted: 2014-12-26 by    ramonal
Complaint Rating:  0 % with 0 votes
you still carry them knowing of the scam. I just lots every penny in my Great Northwest fedral CU account to this scam and have to pay them back almost $2000. I will be going to that store hoping they will help m, my hart is broken and I am broke... ramona l lindenberg My worst Christmas ever!...

Green Dot - lost money

Posted: 2014-09-17 by    gaystambaugh
Complaint Rating:  0 % with 0 votes
they assurd me that there money pack card was loaded with $500 on one card and $500 on the other card when i tried to flip it over to a green dot debt card there was no money on iether one now im out one thousand dollars that i was going to us for a house payment how do i get my money back my...

Green Dot Prepaid Visa - Failure to release my money

Posted: 2014-08-29 by    DontScamMePlease
Complaint Rating:  0 % with 0 votes
I purchased a Green Dot cash reload card in the amount of $300 and a Green Dot prepaid card and then opened an account on the web and then loaded my prepaid card with the cash reload card. I then made one purchase on the web for phone time for my cell and within hours after doing so they blocked...

Walmart Money Card (Green Dot Bank) - loading the card

Posted: 2014-07-03 by    cvanworth
Complaint Rating:  0 % with 0 votes
i bought the $6 walmart preffered card (the black one with no loading fees) and loaded $50 bucks on it, i went to walmart and loaded it several times with various amounts, but apparently, even though you can load the temporary card while you wait for the permanent card, (says use this temp card...

Green Dot Visa Credit Card - unsolicited and unwanted card

Posted: 2014-04-14 by    Edward Lilly
Complaint Rating:  100 % with 2 votes
Today I received in the mail an unsolicited and unwanted VISA credit card in Spanish. When I tried to call the company to complain, I could not get through the screens without giving my personal identifying information. The credit card number was even listed on the paperwork and could have been...

The Green Dot Prepaid Card - Michigan, Eastpointe - blocked my funds

Posted: 2014-02-25 by    mschrissywright
Complaint Rating:  0 % with 0 votes
i saw the advertisement "get your refund up to 2 days faster if you direct deposit with the green dot card " what a joke, i got a text alert saying my refund had arrived, hooray for me and my family, WRONG, the account had a block put on it due to them being unable to verify the cardholder,...

Green Dot 3 Cash Advance - Dishonest company

Posted: 2014-02-24 by    DeborahF
Complaint Rating:  0 % with 0 votes
I decided to apply for the short term loan in company Green Dot 3 Cash Advance. I filled the form and waited for the call, and after several days the agent from the company contacted me. He told me to buy Green Dot card and put $180. After I did it, he called me again and told to put more money....

Green Dot Pack Card - Mississippi, Gulfport - stolen money

Posted: 2014-02-12 by    andre isom
Complaint Rating:  0 % with 0 votes
I purchased a $450 green dot card for 5$ and went to check it in my car which is located in the parking lot and there was nothing on it! I feel like I was robbed by green dot. I want my money back ASAP because i didn't even have a chance to even spend my own money. If you care about your...

Green Dot - Disputed Transaction

Posted: 2013-12-05 by    KealyRose
Complaint Rating:  80 % with 5 votes
A few fishy things have happened lately with my Green Dot card. I am a personal assistant and I use it to make purchases instead of carrying around cash or having a credit card (which I now think would be a better option.)
Over the weekend I placed and paid for an order at a local Pottery...

Green Dot Money Pak - stolen money

Posted: 2013-11-28 by    Bronte Parks
Complaint Rating:  100 % with 2 votes
I just bought the card at 10:30 pm on 11/27/13. It was purchased so i had enough money aside to pay a specific bill. By the morning of 11/28/13 at 8 am the money was no longer on the card i just purchased it several hours before. With no one able to get to the card or the number because it was...

Moneypak Green Dot - tried loading money and said it already been used while i was at the store still

Posted: 2013-11-03 by    denita Harris
Complaint Rating:  0 % with 0 votes
I brought a money pak green dot card from walgreens. I load $300.00 on there when i tryed putting it on my green dot debit card it wasn't nothing there.it said the card has already been used .I haven't even left the store nor did i load my card.the 300 just disaper .how is that...

Green Dot Corporation - California - Poor Customer Service

Posted: 2013-10-21 by    DontbuyGreendot
Complaint Rating:  0 % with 0 votes
I purchased a Green Dot debit card a year ago and have used this as my checking account. I have also used this card to have my payroll check direct deposited to my account. Two days ago, I purchased a Money Pack card to upload money on to my account. When I called the 1-800 number to load the...

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