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Green Dot Customer Care Service

Green Dot Corporation

3465 E Foothill Blvd.
Pasadena
California
United States - 91107-6071

Customer Support Phone Numbers

 

Green Dot Complaints & Reviews

Green Dot Corporation / refund check for visa card ending 2426-6312-9204 for total of $270.00

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Terry A. Person on Jan 18, 2017
I am request for my refund checks. I received letter dated 1-10-2017 from Greendot Corporation stated that we ask that you not purchase any of our products or ask others to purchase them on your behalf. I just want my refund checks from 12-5 2016. If anyone who liked to read the letter I...

Green Dot / Greendot will not take moneypak upload

Purchased a moneypak for $280 tried to reload it but with no result green dot is asking for ID verification again 3 time in 4 months after I received emails saying my identity is verified and I can use the card. I was travel and was stranded do to not having access to the funds. Moneypak...

Green Dot / Three refund checks that I have not recieved for tranaction on 12-5-16

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Terry A. Person on Jan 12, 2017
My claim number-sf0219 transaction amount $130.00 and $120.00 and $20.00 on 12-05-16 with HSN . I did not have enough on each card for shipping so request refund with agent Gene and other customer agent at Greendot-1877-9374098. I sent a usps certified mail on 1-03-17 but no one have pick...

Green Dot / Green dot customer support number

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JoAnn Nash on Dec 30, 2016
Today I was able to speak to an agent 2 times to assist me with issues regarding my account. I called again for further information. I then entered my card number the automated systems now says that that number is not valid. Then I entered my SS# and once again the automated system say...

Green Dot / Support service was terrible!

Li
LiamMoll on Dec 21, 2016
I called Green Dot support service and no one actually cared. I found a phone contact on their website www.greendot.com and when I called some lady said that all representatives were busy and gave me another number and told to call there. I called and no one answered. I called again and...

Green Dot / Green dot visa card

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Jamie meyers on Dec 17, 2016
I bought my card 7 hrs ago. It will not let me register it online. I just talked 2 a lady on the phone I asked her 10 times 2 talk 2 her supervisor because she was not listening 2 what I was trying 2 tell her about my problem she refused 2 let me speak 2 a supervisor and transfered me 2...

Green Dot / Green dot prepaid card

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Sissy Kilburn on Nov 25, 2016
I got a green dot card from my son's dad. He loads money on my card so i can buy things for our son because he lives in another state... Yesterday... Thanksgiving>>> greendot decided they had waited long enough for me to receive and activate my personalized card and shut off...

Green Dot / Activating green dot card/they will not give me my money/they have been holding it for about 4 weeks

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orita waller on Nov 16, 2016
Hello, My name is orita waller, on the 29th, I bought a green dot card from family dollar. I loaded $41.00 on the card. My cell phone was disconnected, so I use my son's telephone to activate the card. Although, I used my sons telephone, I used my name to activate the card. I used my...

Green Dot / Unable to access account online

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Helena Snider on Oct 14, 2016
I have been trying for 5 days to reset my password to my online account. I have called the CS number on the back of my card 3 times. The first time, 10/12/2016, I was told it would take up to one day for the reset email to send but I received the forgot user name in less than 30 second...

Green Dot / Unauthorized transactions

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Daniel Jason Robinson on Oct 10, 2016
Unauthorized seven transactions all to one country Luxembourg. $7.88 $6.11 $4.90 $1.84 $.88 $.11 $.03 IN THAT ORDER I then had the card cancelled while I wait ten days for the new one to arrive by mail. Amazingly the day AFTER the first card was cancelled, I was charged again from Luxembourg an additional $2.33 $.16 $.09

Green Dot / Bad company

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avoidgreendot on Aug 3, 2016
I had a merchant place a large charge on my card in error. The merchant sent a email & fax to Green Dot explaining the error. However, Green Dot placed the charge as "pending" taking away from available funds and refuse to remove the hold. To make matter worst, I spoke with a...

Green Dot / Walmart Money card

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rforchion on Jul 15, 2016
I had an invalid charge from holiday inn. That was actually paid by American express. I have a letter from the holiday in stating this, they have contacted Green Dot and I have a well attempting to send over documentation. I have asked for a fax number or email and been told " We don't...

Green Dot / Ridiculous Customer Service Hold Times/Real Card Never Sent!

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Globus Dei on May 25, 2016
I never received my real card from this company, yet my address was & still is listed as being correct on their website. I greet my mailman everyday, and I'm questioning the fact that they claim it was return to them as a wrong address. I don't think they ever even sent it to...

Walmart Money Card Green Dot / Walmart Money Card Green Dot

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Kim Lone on May 20, 2016
They are definitely 100% lying. We have OVER 600 people in our group currently so the "less than 100 people" is total BS. Problems because of this issue: Children not getting medication, people facing eviction because they can't pay their rent, people facing losing their jobs because they...

Green Dot / Prepaid Credit Card

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Shar Santana on Mar 28, 2016
Deposited $270 at Walgreen's Drug Store on March2, 2016. Came home and activated the card number 4250324038065432. I was immediately unable to enter my account and attempting to use my card a few days later, was told there was only $19 left in the account. I then e-mailed GreenDot...

Green Dot / Facilitate Theft and Evade Accountability at every Turn

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Reviewer99104 on Feb 29, 2016
Green Dot (i) facilitated the theft of money to be stolen from my account, (ii) made it near impossible for me to contact someone at Green Dot to take care of this problem, (iii) dragged its heals to take care of the problem, and (iv) when questioned about it, threatened me because I had...

Green Dot Corporation / This company blocked my access and even the confirmation details didn't help

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Reviewer98967 on Feb 25, 2016
I have opened the account through Green Dot Corporation. Recently, these guys blocked my access to the account and I provided them all confirmation details and copy of ID, but they didn’t provide access to my account. I have large sum on this account and I am so angry that I couldn’t reach...

Green Dot Corporation / The company lost my payments

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Reviewer46840 on Feb 12, 2016
I had the student credit and couple of months ago I called to Green Dot Corporation. I wanted to know if they got my payments for the credit. The lady said that they were declined and I would need to contact another department in order to find out where my order was. I spoke with three...

Green Dot / Disputes transactions

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Kadice on Feb 11, 2016
THIS IS THE WORST COMPANY. DO NOT USE THEIR SERVICES. They approved 260 transactions on my card within 6 days. One day was 88 transactions for the same amount to the same company. Nobody thought this was suspicious. They continued to approve until they wiped the account clean plus added...

Green Dot / Walmart Money Card

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Reviewer86949 on Jan 19, 2016
I called to inquire about my Wal-Mart Money Card that is owned by Green Dot. I got someone in a totally different country that had no understanding of what I was asking in regards to computer format of bank statement that is not in order. The representative had no clue as to what I wa...

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