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GoDaddy Customer Care Service

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GoDaddy Complaints & Reviews

Godaddy / Refund policy

Pennygal on 2016-05-16
5/16/16 I signed up for web hosting with Go-DADDY on 4/14/16, which is what I was told I would need to have a website. I am now working with a web designer that told me to cancel my web hosting as they do that as part of my price. So I called to cancel or at least get an adjustment for my 2...

Godaddy / Web hosting and DNS

Rick Ruggiero on 2016-05-10
I set up a .au domain in Feb, 2016 and immediately transferred the domain management to GoDaddy and a couple of days later the domain was available and I started work on it. After 3 months, I linked a logo to my paypal account and paypal kept coming back and not displaying the logo, so I...

Godaddy / Customer Service Department

Sudhir Nair on 2016-04-24
Hi, I am a customer of Godaddy who faced a login problem issue on godaddy website as well as Office Email. Username is: sudhirknair89 Customer Number is: 117004961 I spoke to Godaddy today (24-Apr-16) and an executive called Naveed (Denied giving full name). This guy was in a hurry and...

Godaddy - Arizona, Scottsdale / Ridiculous 5 day policy

Wist34p on 2016-04-21
I have purchased a domain from GoDaddy and the site was nice but it was extremely slow and that was completely unacceptable. I decided to return it and asked for a refund and that is when I understood how terrible and unprofessional they were. Their reps were incredibly rude and impolite!...

Godaddy / Web Hosting

onlyschoolbooks on 2016-04-14
Hi this is to leave my review against leading domain hosting provider - GoDaddy. I am an online book seller - onlyschoolbooks.com and from India. I must say I am surprised to experience disgusting service of GoDaddy India team.Most of the time My website is down due to their never ending...

Godaddy / Domain name expired

Jim Knop on 2016-03-26
Customer #:1836119 My domain name expired. They wanted to charge me $95 to renew it. I said screw it, I can get a new domain that's essentially one letter difference for $11.99. But of course I will need to change the URL on my flyers, business cards etc. But there is a principle here. I...

GoDaddy.com - Arizona, Scottsdale / Book keeping

roland kemerer on 2016-03-21
Join Go Daddy in Jan 2015 and some how I was added to their auto bill program so I was charged again the year for a service I no longer need I called customer service and was told no refunds after 30 days well by the time the charge hit my credit card the 30days was past and they refuseed...

Godaddy / Web hosting

qualever products on 2016-03-12
Dear Sir, We are based in India. I am using hosting service for 1year and have registered 3 doamins on godaddy. But my website has been completely deleted 2 times in last 4months. You customer care do not take any responsibility and when I discussed with some professional he suggested to change...

Godaddy / Stole 33fit.com

David King2 on 2016-02-09
I got an email stating my domain 33fit.com was renewed for 9 years and charged 136.53. So I called Go-daddy and informed them I did not make this transaction. They said the only way to refund was to cancel the domain, which I did not want to do, I only had the domain for 3 months.

Godaddy / Web mails deletion

Koti Reddy Mukku on 2016-02-08
I have registered my domain name& bought hosting service from Godaddy. They had given 10 free web mails accordingly I had created in Cpanel & started using but they were all deleted and saying they were unaware of all ¬ possible to restore since they were not backed up due to lack of backup servers which is serious service lapse. I need solution

Godaddy / Webmail service on lost emails

ExpertHelpingMerchants on 2016-01-31
GoDaddy has a problem with the server they were hosting one of my Web sites and its emails using their Webmail. In late August 2015, I could not access my Webmail or would get bumped out of it. I called a few times on that week. They finally fixed the issue. In October 2015, I noticed that...

Go Daddy / Unable to use my domain name on Facebook, after changing companies.

margaret.robertson1969 on 2016-01-30
Margaret Robertson Customer Number 96794340 Username margaret.robertson1969 I made a call to Go Daddy today 30th January 2015. I used the Glasgow Number from your website and was put through to a man called Nathan from your customer services department at 1.22pm UK time. I told Nathan my...

Godaddy / Hosting/Email

Reviewer49688 on 2016-01-18
I bought a delucx hosting plan with godaddy and got a free domian as well. I created one webmail for my new business but when I am sending any email its getting bounce back to me even I am unable to receive an email as well. I have called 4 to 5 times to godaddy but guys are there picking...

Godaddy - Arizona, Scottsdale / Won't honor SHOPPING reward / credit

Reviewer76444 on 2015-11-10
After making a purchase, I received "SAVE $10.00 +/- on your next order of $50.00 or more! Keep Shopping". There were no special Terms & Conditions, and the only clickable link was "Keep Shopping". I kept shopping, upon checkout (new $86 order), I never received the $10 SHOPPING reward...

Go Daddy - California, West Hollywood / Cpanel Hosting

BenGo on 2015-10-20
Go Daddy Lost a date range of emails from my CPanel email. Very specific date range - Jan26 through Oct19 2015 at 1pm PST Go Daddy only Holds a single SNAP shot restore point The restore snapshot Go daddy had on file was after the mysterious loss of files (within hours of the lost file...

Godaddy / Money took but didnt renew the hosting account

avazon on 2015-09-20
My Godaddy customer id is 38511847. I have renewed my hosting plan from godaddy. Its been more than 5 days but godaddy didnt active my account. I have written many emails to them but none of the email was answered. when i called the customer care no. 040-49187600. they kept me hold for...

Godaddy / Stealing Domain Name Ideas

Reviewer90673 on 2015-09-07
I often use GoDaddy to check for domain names that are available and sometimes I will come up with a really good one that has not yet been purchased. I'm always a little apprehensive about buying a domain before I have an actual plan for it...that is my fault. HOWEVER, over the past couple...

Godaddy / My account is hacked

shine.blore on 2015-08-25
My account with godaddy has been hacked and my domain is taken away. I have been calling up godaddy from last 3-4 days but haven't got a solution yet. Unfortunately i dont remember my pin. And thats become a big issue. I am ready to give any other info regarding the account, when it...

Godaddy - England, Greater London, London / Charged for nothing

sclane69 on 2015-08-04
I purchased a domain for 10 years from godaddy. 2 hours later, they send me an email saying its been cancelled and I need to pay again if I want it re-activated ! I didn't cancel anything - I didn't even leave the computer I was on. Their so called "help desk" were a joke and...

Godaddy - California, Los Angeles / Abysmal service

avc@2015 on 2015-07-05
Godaddy's calendar tool is inaccurate, and has caused problems for scheduling client meetings. It is advisable not to use this tool, moreover because Godaddy tech support is also inadequate. Calls to tech support time out without speaking to anybody, and chat lines are similarly...

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