Foxsters
reviews and complaints

My experience with Foxsters (foxsters.com) unfortunately left me feeling extremely disappointed and frustrated. My partner had ordered a hat from their website, which was delivered in a plastic mailing bag and arrived completely crushed. Needless to say, this was not the quality we were expecting.

We went on to contact Foxsters customer service with pictures of the damaged package and received absolutely no response. Since then, we have chased them up with two further emails and even reached out to them on Facebook in hopes of resolving the matter, but still have yet to receive a reply after several weeks.

It is beyond disappointing when a company fails to follow through on their promises, let alone neglect their customers entirely. Any professional hat retailer would know to use protective mailing boxes to ensure the safe arrival of their products, and any decent company should be responsive and accountable for their mistakes.

Overall, I cannot recommend Foxsters based on my experience and would advise potential customers to look elsewhere for reliable and quality service.

My experience with Foxsters was far from satisfactory. When I ordered a hut from their website in late December, I was expecting it to arrive within a reasonable time-frame. However, it took until mid-February for the product to finally be delivered. This in itself was frustrating, but when I finally received the hut, I was extremely disappointed with the poor quality of packaging it had been sent in. It was almost as if I had ordered a t-shirt, rather than a hut.

Despite the lengthy wait, the one hut that did eventually arrive was not up to scratch. Even compared to other huts available during the carnival season, it was of a significantly lower quality - and came with a much higher price tag. The hut's cornice was uneven and didn't match up with the product photos on the website. It was clear to me that the final product fell far short of the expectations that Foxsters had given me.

To make matters worse, the other hut that I ordered had been flattened in transit as a result of the same poor packaging. While the baize material was of sufficient quality, I couldn't look past the fact that I had been let down by Foxsters in more ways than one.

All in all, I found Foxsters to be an unreliable and ultimately disappointing option for anyone looking to purchase a hut. I would advise others to steer clear of their website and look elsewhere for a better quality product and service.

I stumbled upon Foxsters (foxsters.com) and decided to take a chance on their wardrobe accessories. I have to say, I was not disappointed - especially when it came to their hats! For being such an affordable option, the quality and design of the hat greatly exceeded my expectations.

I was particularly impressed with the adjustable inner brim, which made it easy for me to find the perfect fit. And yes, as other reviews have mentioned, the band may come off as it's only slightly glued on. However, as someone who enjoys DIY projects, I didn't mind taking the time to glue and stitch it back on myself. In fact, I found it to be a fun little project to add a more personalized touch to my new favorite hat.

One aspect I was pleasantly surprised about was the packaging it came in. I ordered this hat along with a few other items, and Foxsters took the extra care to send it in a large box. This ensured that the hat was not bent or crushed during the delivery process, which was a huge relief. In my opinion, it shows that they care about the quality of their products and their customers' satisfaction.

Overall, I am extremely happy with my purchase from Foxsters and would highly recommend their hats (and other products!) to anyone on the fence. Don't let the affordable price tag fool you - these hats are worth every penny. I'm already eyeing a few other colors to add to my collection!

When it comes to online shopping, we all want quality products delivered on time, and with all our expectations met or even exceeded. Unfortunately, sometimes even the best of us can fall foul of a brand or retailer that just doesn't live up to our desired standards.

Such was the case for me when I shopped at Foxsters - the experience was definitely less than ideal. Firstly, let's talk about the quality of the products themselves. I ordered a hat on their website and I was really disappointed with the quality of the material that was used. It felt incredibly cheap and not at all what I was expecting. The finished product was also not particularly impressive - it had a certain air of inferiority about it that made me feel like I had been ripped off.

But that's not all - my order took more than two months to arrive, which was an incredibly long wait. When I contacted their customer service team to request a refund, as the order had not yet arrived, I was told that it had been held up at customs. They refused to reimburse me for the purchase and my email was ignored, not once but twice! As a customer, this was very frustrating and upsetting - no one wants to feel ignored or undervalued.

To be honest, the whole experience was a real disappointment from start to finish. Although I eventually did receive my order, the item was still of bad quality. As someone who takes pride in their appearance, I don't appreciate brands that use shoddy materials and make inferior products.

I truly hope that Foxsters takes these negative reviews seriously and works to improve their products and customer service, because as things currently stand, my experience was sub-par and I won't be coming back anytime soon.

Recently, I purchased a hat from Foxsters.com, and to be frank, I wasn't expecting much for the price I paid, which was well under $30. However, upon receiving the package, I was pleasantly surprised by the quality of the hat.

Initially, I purchased the hat for a costume party, but it looks and feels more like an everyday hat that could easily complement any outfit. While the durability of the felt material is unclear, and how well it holds up in adverse weather conditions remains to be seen, the overall quality of the hat is impressive.

I must commend Foxsters.com for their excellent packaging, as the hat arrived in perfect condition, with no reshaping required. In my opinion, this company has managed to produce a fine quality hat for an unimaginably low price. If you are on a tight budget and longing for a stylish pinched fedora or a costume piece that looks fabulous but won't break the bank, then I highly recommend Foxsters.com.

I recently ordered three hats from Foxsters (foxsters.com) in April with the hope of elevating my hat game. Unfortunately, it was quite a disappointing experience. While two of the hats finally arrived in July, I was surprised to find that one of the hats was of horrendous quality and the leather strapping broke off before I could even wear it. Adding to my disappointment, the third hat had still not been dispatched as of late August, and I had to make the tough decision to cancel it as I was moving.

My experience with Foxsters was unfortunately quite frustrating, and their customer service did not do much to alleviate my concerns. In fact, I found their support to be absolutely appalling. Despite requesting a cancellation of the third hat and a refund, I received an email saying that the hat had been dispatched, much to my surprise and displeasure. To add insult to injury, I did not receive a refund, nor did I get any acknowledgement of my conversation with their support or the cancellation.

In all, my interaction with Foxsters (foxsters.com) seemed like nothing more than a shoddy drop shipping company from China with flashy marketing tactics. My personal experience was very disheartening, and I would definitely advise anyone considering shopping for hats from this company to avoid it at all costs and opt for a local seller who stands by their products and customer service.

Recently, I tried purchasing fedoras from Foxsters (foxsters.com) and after waiting for a month or so, my package arrived in an unexpectedly poor condition. The packaging was damaged and upon opening it, I was disheartened to see that the fedoras were terribly crushed and damaged too. This experience was disappointing, to say the least, and I've reached out to Foxsters to see how they plan on resolving this issue. You can have a look at the photos below to see the extent of the damage.

I cannot recommend Foxsters as the quality of their packaging and delivery service is seriously lacking. It's worth noting that although they claim to have a head office in Europe, upon tracking my delivery, I could see that it had come from China.

To add to my misfortune, 24 hours have lapsed since I contacted their sales and info email addresses, yet I've not received any response so far. While trying to get over the crushed hats, I also noticed that the color of one of the fedoras is not what I had ordered, adding to the frustration.

In conclusion, I would caution potential buyers to be wary of purchasing from Foxsters (foxsters.com) due to their poor packaging, terrible support service, and unsatisfactory quality control.

I had a negative experience with Foxsters and I would strongly advise against doing business with them. I purchased a hat on July 5th, 2021, and as of mid-September, I still have not received my order. According to the company, my product has been lost by customs not once, but twice, and the third shipment has been in transit for almost a month now. It's important to note that I live in Canada, so I understand that shipping may take longer, but this is an unreasonable amount of time to wait for an item.

The owner of Foxsters responded to my emails but it would take her almost a week to get back to me on multiple occasions. Even then, she would provide the same excuses each time without providing me any real solutions. I have requested a refund, but was denied it, even after all the hassle I've gone through. The most concerning part of this experience is when the owner threatened to sue me for leaving an honest review online. I find this behaviour very unprofessional and concerning.

It's important to note that the hats are shipped from China using third rate shipping companies that have failed to deliver my order time and time again. This has led me to believe that Foxsters doesn't prioritize prompt delivery or customer satisfaction. I would recommend avoiding this company and their products altogether. It's not worth the time or money.

I recently had an unfortunate experience with Foxsters, an online retailer that specializes in hats. Although I was initially excited to receive my order, I quickly noticed that the quality of the products was not up to par. As a result, I decided to return them.

However, my attempts to contact the company to confirm the return were met with silence. It wasn't until several months later, after reaching out via Instagram, that I was able to initiate a dialogue with a representative from Foxsters. Even then, the process was not easy. It took multiple messages and weeks of waiting to receive confirmation that my returned items had been received.

To my surprise, on November 22nd, I received a message from Foxsters stating that they would refund my purchase, with one condition: that I change my review of their company on the website where I originally posted my feedback. While I did agree to this request - as I believed that it would lead to a solution - I am disappointed to report that I have still not received my refund.

Despite my numerous attempts to reach out, Foxsters has not responded to my inquiries or provided the promised refund. While I have now come to terms with the fact that I will never receive the money owed to me, I want to make sure that other consumers are aware of the risks when working with this company.

Based on my experience, I strongly recommend that potential customers steer clear of Foxsters. While their website might look appealing, their lack of customer service and poor business practices make them a less-than-reliable option for online shopping.

I recently had an experience with Foxsters and unfortunately, it has left me feeling conflicted. On January 12th, 2022 I placed an order for three hats. However, I did not receive a tracking number and was unable to get in touch with them via email or Instagram. Eventually, I received an email from them informing me that their emails had gone to spam and that the hats were stuck in customs. However, upon further investigation, I discovered that it did not seem to be the case and I began to doubt that my order had even been sent.

I decided to leave a review and express my disappointment, but to my surprise, Foxsters reached out to me asking me to remove the message. They offered to send the hats from a warehouse in China and claimed I would receive a tracking number in a few days. However, I have not yet received any tracking information.

Needless to say, the customer service I received was lacking and it has been frustrating to deal with. While I am hopeful that I will eventually receive the hats I ordered and paid for, I am hesitant to recommend Foxsters to others based on my experience. Honesty and transparency are important to me and while I appreciate that they reached out to rectify the situation, their lack of communication and delays have left me questioning their credibility.

I will continue to wait for my order and hope to receive it soon. If I do, I will update my review accordingly. However, if I am left empty-handed, I will take further action to ensure that justice is served. As someone with family members who work in law, I am prepared to take any necessary steps to ensure that this company is held accountable for their actions.

I had such high hopes for Foxsters when I stumbled upon their website during their Black Friday sale. Their selection of hats was impressive, and the prices were unbeatable. I decided to take advantage of the sale and ordered 3 hats, excited to add some new pieces to my wardrobe.

Unfortunately, my excitement was short-lived. As of today, which is a staggering 3 months later, I still have not received my order from Foxsters. I have reached out to them multiple times via email, Facebook messenger, and even Instagram messages, but have received no response whatsoever. It is incredibly disappointing to have to deal with a company who clearly lacks any sense of responsibility or accountability.

I am truly disappointed by this experience, and I cannot in good conscience recommend Foxsters to anyone. From my experience, I can say that they are not only unreliable but seem to be nothing more than a bunch of dishonest and untrustworthy scammers. I will certainly not be making use of them again.

I have to be honest, my experience with Foxsters has left me quite frustrated. I recently made a purchase from their website and have not received a tracking number, despite the payment being debited from my account. I've attempted to contact their customer service team via email, but unfortunately haven't received any follow-up or response up to this point. Suffice it to say, I'm feeling pretty let down by the overall lack of customer service and attention to customer needs and concerns.

As much as it pains me to say it, I simply cannot recommend this website to anyone at this time. While I'm not completely certain whether or not they are a scam, their lack of communication with those who have made purchases from their site certainly doesn't inspire confidence. I would strongly recommend doing your own research and looking elsewhere for your online shopping needs.

As a human being who had an unfortunate experience with Foxsters (foxsters.com), I purchased one hat in July and to my disappointment, it has yet to arrive. Despite reaching out to their customer service team multiple times, I have not received a response. My efforts to track my package have led me to discover that it has supposedly been returned to its origin country in China, which only adds to the confusion and frustration. It's disappointing to say that I wouldn't recommend this site to anyone looking to make a purchase. It's undeniably frustrating to have invested time and money into a product only to have it go missing and customer service completely unresponsive. It's a shame that what I had hoped would be a simple transaction turned out to be an unsatisfactory experience.

I recently purchased two hats from Foxsters (foxsters.com) and unfortunately, they arrived in a flimsy, thin bag which had resulted in damage to the hats. Of course, I was disappointed by this, so I contacted Foxsters right away via email, as well as through messages on Facebook and Instagram. However, despite my efforts, I was unable to get a response from them. In fact, to top it off, I tried clicking on their website https://foxstershats.com/ only to find that it was unresponsive and wouldn't load.

It's really frustrating when you invest your money in a product and it arrives defective, only to find that the company does not stand behind their promises of quality customer service. I simply want to return these damaged hats and get my money back, but it seems as though Foxsters refuses to follow up with me in any way. I wish they were more responsive to their customers, as it would make the shopping experience much more enjoyable. Overall, I cannot recommend Foxsters to anyone who wants to have a seamless, hassle-free experience when purchasing hats online.

As a concerned consumer, I feel compelled to share my experience with the online retailer, Foxsters. Unfortunately, it was far from satisfactory and I feel obligated to share this with others who might be considering purchasing from them.

To start, I placed an order for a hat in early August and I have yet to receive it. Despite multiple attempts to contact the company via email regarding my order, I have not received any updates on the status of my hat nor have I received any kind of response from their customer service team. As such, I have been left feeling incredibly frustrated and disappointed with my experience overall.

After several more unsuccessful attempts at communication, I finally received my hat - but much later than expected and after a significant amount of hassle. While I was happy to eventually receive my order, I can't really recommend this business to others. Based on my experience, I would suggest looking elsewhere for better service and quality products.

In summary, if you are in the market for a reliable and efficient online retailer with good communication practices and superior product quality, then you should probably consider an alternative to Foxsters. As someone who values their time and hard-earned money, I can't honestly say that the experience of ordering from this company was worth the additional stress and frustration.

I recently purchased a hat from Foxsters and unfortunately, the quality was quite disappointing. To begin with, the felt material felt quite cheap and low-quality, which was a bit surprising as I had expected better from this website. However, what really put me off was the condition in which the hat arrived. It had been shipped in a plastic bag and as a result, had become totally deformed by the time it reached me.

I reached out to customer service to see if I could return the item and receive a refund, but was met with quite a negative response. Despite the fact that the hat was deformed and even the wrong color, they refused to give me the refund I had hoped for. This was quite frustrating and left me feeling quite disappointed with the overall experience.

It was also worth mentioning that the shipping took over a month, which I felt was a bit excessive. Overall, my experience with Foxsters was not a positive one and I would not recommend wasting your hard-earned money here.

Dear Foxters team,

Last week, I was excited to place an order for two lovely hats worth a total of 78 Euros on your website. However, I have yet to receive any confirmation email from your team after placing my order with order number 9275. As a customer, I believe that communication is essential in keeping me updated on the status of my order, hence I reached out to your email address, ***@foxters.com, to request for a tracking ID. Unfortunately, my email bounced back, which left me feeling concerned.

As a consumer, I value transparency and efficiency when it comes to purchasing online. It would be greatly appreciated if your team could promptly update me on the status of my order and provide me with a tracking ID to ease my worries. I understand that sometimes, delays and hiccups can happen, and that's entirely a part of the customer experience. Nonetheless, I would feel more at ease if Foxters can reach out to me as soon as possible and reassure me that my order is on its way.

I really look forward to receiving my order as soon as possible, and I genuinely hope that this review is an opportunity for Foxters to address these concerns and improve their communication channels with their customers.

Thank you.

Sincerely,
A concerned customer.

I was absolutely outraged by my experience with foxsters.com. It was a major letdown as I received my purchase in such a shoddy state. It was completely unacceptable and left me feeling extremely disappointed. The package it came in was a plastic mail bag, which was creased and crinkled as if it had been trampled on by a T-Rex. I must say that I expected so much better from this company and would not recommend them to anyone.

I implore you to consider other options before making a purchase from foxsters.com, as it is a complete waste of money. The product was not only poor quality, but it was also damaged on arrival. I can hardly believe that this is the kind of service they offer!

Furthermore, I was even more disappointed to find that my comments were removed from their Facebook page. It seems as though foxsters.com cannot handle constructive criticism and despicable that they have chosen to delete any negative feedback they receive.

In a nutshell, my experience with foxsters.com has been a complete and utter disappointment, and it's only the beginning. I strongly urge anyone who is considering purchasing from this website to think twice because, if my experience was anything to go by, it's not a reputable company.

I placed and paid for an order on Foxsters' website (foxsters.com) with order number # 9150 on January 8th, and it is yet to arrive despite several weeks having passed by. I am extremely disappointed and frustrated by the lack of any progress or communication from the company concerning my purchase. I have sent around 20 emails to their customer service team and reached out multiple times through their Instagram account, but I have yet to receive a response. In my experience working in the supply chain industry, I have never seen a shipping tracking system as poor as the one utilized by Foxsters. As the days continue to go by without any information, I am increasingly worried that this company may not be trustworthy or legitimate. I urge all consumers to exercise caution before making any purchases with Foxsters.

As a loyal customer of Foxsters for two months, I've been eagerly waiting for my hats, but unfortunately, I have yet to receive them. Although I received an email from the company two weeks ago with a tracking number, the package seems to be stuck, and I'm unsure of what courier service they use. As a result, I'm feeling extremely disappointed and frustrated. With summer around the corner, I was looking forward to sporting my new hats, but now it seems like I may have to wait until next year to do so. It's difficult not to let out a string of expletives in my frustration at this point. Overall, I hope that Foxsters can improve their delivery service in the future so that other customers don't have to go through a similar ordeal.