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Is Forever New legit?
Forever New earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
Forevernew.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Forevernew.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Forever New
In addition to clothing, Forever New also offers a selection of accessories, including bags, shoes, and jewelry to complement their fashion pieces. The brand frequently updates its collections to stay in line with current trends while also providing timeless pieces that aim to be versatile and wearable across different seasons and occasions.
Forever New provides services both in-store and online, with a website that allows customers to browse and purchase their products conveniently. They offer shipping services to various locations, and their website includes a size guide to assist customers in selecting the correct fit. The brand also has a customer service team to address any inquiries or issues with orders, returns, or other related matters.
For those interested in staying updated with the brand's latest releases and offers, Forever New maintains a presence on social media platforms and offers a newsletter subscription. Customers can also join their loyalty program, which may include benefits such as discounts and early access to sales or new collections.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to begin the process.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Forever New. Make it specific and clear, such as "Incorrect Item Shipped by Forever New" or "Refund Not Processed by Forever New".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with Forever New. Include key areas such as product quality, customer service, delivery, returns, and refunds. Mention any specific transactions, including order numbers and dates. Clearly describe the nature of the issue, the steps you took to resolve it, and the response you received from Forever New. Explain how the issue has personally affected you, such as inconvenience, financial loss, or disappointment.
5. Attaching supporting documents: Attach any relevant documents such as receipts, email correspondence, or photos that support your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with Forever New. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, or other forms of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from Forever New or other users to facilitate the resolution of your complaint.
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Forever New contacts
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Forever New phone numbers+61 1300 720 687+61 1300 720 687Click up if you have successfully reached Forever New by calling +61 1300 720 687 phone number 0 0 users reported that they have successfully reached Forever New by calling +61 1300 720 687 phone number Click down if you have unsuccessfully reached Forever New by calling +61 1300 720 687 phone number 0 0 users reported that they have UNsuccessfully reached Forever New by calling +61 1300 720 687 phone numberCustomer service phone number
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Forever New emailscustomers@forevernew.com.au96%Confidence score: 96%Supportcustomerservice@forevernew.com.au95%Confidence score: 95%Supportcustomer.service@forevernew.com.au82%Confidence score: 82%Supportwhistleblower@forevernew.com.au81%Confidence score: 81%
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