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FlyDubai Complaints & Reviews

Flydubai - Booking was incorrectly altered, and now additional payment is due from me!

Posted: 2015-11-19 by    axXelf
Complaint Rating:  0 % with 0 votes
On 9 November 2015, I booked a return flight from Dubai to Zanzibar (booking reference 7N8CR2) on FlyDubai. On 17 November, I accessed the booking on flydubai.com to find out how much it would cost to change the return leg to a later date. The webpage gave me the available price and the amount...

Fly Dubai - 15 hours layover

Posted: 2015-11-07 by    Kristýna Hejzlarová
Complaint Rating:  0 % with 0 votes
With my 15 hours of layover between my flights in Dubai on 10.11.2015 (both from Fly Dubai), I have requested the company a free hotel. However, they never responded my email. Now I stand before the option of spending horrible 15 hours in Dubai airport!...

Flydubai - Bad customer services

Posted: 2015-10-14 by    Reviewer57621
Complaint Rating:  0 % with 0 votes
Today early morning 14-10-2015 I booked ticket from flydubai site from Dubai to Kazan (two way ) and price with very cheaper and super 297 /- aed with reference number SWULP6 and payment in 24 hours and i get confirmation letter from reservation department and today at 10:00 am I went to flydubai...

Flydubai - Bad Policy and Worst Customer Serive

Posted: 2015-09-21 by    Reviewer27181
Complaint Rating:  0 % with 0 votes
I had a flight from Jeddah to Male, Maldives and there was a transfer at Dubai. First of all, there was a big delay in Dubai and our flight had to land in a different airport and take-off again to get to Dubai. On top of that, there was a delay on my flight to Male as I received a text message...

Flydubai - Revoke my ticket cancellation request

Posted: 2015-09-11 by    Sachin.cdac
Complaint Rating:  0 % with 0 votes
It’s very disappointing and downgrading as a customer that nobody from Fly-Dubai has responded to my email after the incident I reported to them couple of days back. Inspite of calling multiple times nobody cares to help or give any reasonable response. I never had such sickening response...

Flydubai - Complaint against Mr. Atif Mirza Country Manager Flydubai Karachi

Posted: 2015-08-25 by    Reviewer26858
Complaint Rating:  0 % with 0 votes
Complaint against mr. Atif mirza, country manager, flydubai, karachi
Dear sir / madam,
1. I am a frequent traveller of fly dubai which can be checked from your record. Besides my own self my children have also travelled by your esteemed airline a number of times. It is pertinent...

Fly Dubai - Fly dubai stealing money from customers

Posted: 2015-07-16 by    thariiiiiii
Complaint Rating:  0 % with 0 votes
Don't Use Fly Dubai they are theft they stealing your money nice ways! i was a good customer but they charge me my ticket two time and not pay me back again and the that is the worst customer service i ever face...

Flydubai - Flydubai agent denied my rights and ccheated off my money

Posted: 2015-05-04 by    anandwiz
Complaint Rating:  0 % with 0 votes
I am lodging this complaint here after my patience-filled emails to flydubai did not yield much response other than the usual rephrases of the same sympathetic statements from customer service agents. Their responses were so generalized and out-of-topic that I wonder if they really “read”...

Flydubai - No refund and the worst customer service

Posted: 2015-04-15 by    Ekateri
Complaint Rating:  0 % with 1 votes
I will never travel with that company! i cancelled my booking online, i requested for a refund on my credit card, as i was not traveling to fly to Dubai anymore.
Was trying to reach the company and i was always on hold, after 25 min i gave up
company has enough stupidity not to...

Flydubai - Refund

Posted: 2015-04-02 by    Loretahm
Complaint Rating:  0 % with 0 votes
Hello, I purchased a ticket from flydubai online for a friend using my Visa card on 28/3/15 and for some reason the operators of the flydubai website neglected to inform me that this flight was cancelled so they let me go ahead to pay for the ticket. After all was complete my friend received...

Flydubai - Cancelled my flight

Posted: 2015-03-01 by    fadel eldik
Complaint Rating:  0 % with 1 votes
Dear flydubai's Owners,

Hello i'm Fadel El Deek, Lebanese living in Jeddah, i just want to complain about what happened yesterday with me in dubai international airport terminal 2 with your flight, i came to do my boarding and i was surprised when your mangers told...

Flydubai - Beware of FlyDubai even it offers reasonable tickets; They will definitely cost you more!!

Posted: 2015-01-12 by    burcuK
Complaint Rating:  0 % with 0 votes
I would like to bring this notice to all the readers and to warn them that before booking a ticket to a flight in flyDubai, Be prepared to the consequent trouble and harassment made by the FlyDubai for their own several reasons given..
First of all the date of the my return ticket from...

Flydubai - Thiefs

Posted: 2015-01-06 by    DRNour
Complaint Rating:  0 % with 0 votes
flydubai 4 times did very stupid things first time they damaged my luggages despite i have insurance but they didnt accept to cover coz they confess only abt total damage, 2nd time did take extra money online booking 3rd time they charged me 2 times amount of same day same ticket here i had...

Flydubai Airline - Missing of luggage

Posted: 2014-12-05 by    LOST OF LUGGAGE
Complaint Rating:  0 % with 0 votes
i am a pakistani but i live in saudi Arabia now a days and i work here...Anyway 27.11.2014 i traveled from multanl to algaseem via dubai. when we reached the airport in algaseem i could not get one of my luggage...they told me do not be worried we will find your baggage.Flydubai counter at algaseem...

Flydubai - Making up laws against the gcc immigration law

Posted: 2014-10-25 by    Noha Fawzy Kassem
Complaint Rating:  0 % with 0 votes
I was travelling from Doha to Dubai on fly dubai. I am an Egyptian citizen with saudi residency "as a housewife" I am married to an american citizen and we were both travelling from Doha to Dubai but mjy husband was travelling on fly emirates and his flight was schdualed 18:15 and...

Fly Dubai - Payment Refund

Posted: 2014-09-18 by    almubashar
Complaint Rating:  0 % with 0 votes
My cousin TAIB
ABDULKARIM ABDALLAH ALI has not been allowed to board
the flight from Colombo to dubai, we made the Online booking, and he also had the Payment card copy details,

he had made the cash payment and booked another ticket.
When I called the FLY...

Flydubai - Website

Posted: 2014-09-16 by    Carizz Imbisan
Complaint Rating:  0 % with 0 votes
I am now in a hurry to amend my colleague's ticket. So I did what I usually do and go to their website. Manage Booking is missing!!! They have this new feature of booking for multiple people. And that's the only feature that works! Heck even Contacts link isn't working! Needless...

Flydubai - Bagage

Posted: 2014-08-18 by    iren62
Complaint Rating:  0 % with 0 votes
My children flew with Fly Dubai(fromDubai) to Bishkek, one suitcase got lost for the duration of two weeks, contents of this suitcase were new bought clothes for their 2 week holiday.So had to buy new clothing, new fishing rods and campinggear. My children are home now and the suitcase is now...

Flydubai - Misleading the client

Posted: 2014-05-05 by    AzzanHamed
Complaint Rating:  0 % with 0 votes
FlyDubai is the most despicable airline in the world. I will never ever travel with them in my life. I booked online through their website and when I selected the flight it state that this flight is operated temporarily from Al Maktoom airport not Dubai airport and I have to click accept to...

Fly Dubai - Continuous Delays and Lack of Courtesy Toward Customers

Posted: 2014-02-23 by    Rick812
Complaint Rating:  0 % with 0 votes
I use Fly Dubai on a weekly basis to fly from Doha to Dubai and I can
say with confidence that not once did a Fly Dubai flight arrive or
depart as scheduled. This past Saturday, February 22nd was the most
horrible experience I have encountered yet. My flight, FZ-019 which...

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