Fenty Beauty’s earns a 4.4-star rating from 69 reviews, showing that the majority of beauty enthusiasts are very satisfied with their cosmetics.
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Mixed Customer Experiences with Fenty Beauty
Fenty Beauty by Rihanna has garnered mixed reviews from customers. While some have praised the brand for its inclusive range of shades and high-quality products, others have expressed dissatisfaction with their shopping experiences. Issues such as missing items, partial refunds, and challenges with customer service have been highlighted. It's important to note that some customers have had positive experiences with timely deliveries and exceptional service. If you decide to shop with Fenty Beauty, it's advisable to proceed with caution and be aware of potential challenges based on individual experiences.
Fenty
Unfortunately my budget couldn't fit Fenty :(, but my friend actuallly can, so she let me use her products. The highlighter is so pigmented, the Trophy Wife, and I loved it so much I almost stole it from her
Excellent product
I own both a fenty foundation and a fenty highlighter. The products are a bit pricey but the quality of the products is fantastic. I really love my foundation and highlighter and would definitely recommend them and purchase them again.
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Pros
- Inclusive shade range
- High-quality ingredients
- Innovative product design
- Celebrity-backed credibility
- Strong social media presence
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Cons
- Premium pricing limits accessibility
- Limited product lines compared to rivals
- In-store availability varies by region
- Potential for brand dilution with frequent releases
Fenty Beauty Simply The Best
Bad Girl RiRi has done it again with her Beauty Line another home run for Rihanna. I love the KillaWatt Freestyle Highlighters and her foundation is Amazing! I would definitely recommend Fenty Beauty if you're ready to take your Make Up Game to the Next Level
Mixed Feelings About Fenty Beauty: Great Products But Poor Customer Service Response
Alright so let me tell y'all bout Fenty Beauty. Personally, I really like a lot their stuff, but I had this one incident that really irked me. Long story short, I ended up gettin' a rash on my face and neck from one of their products. I reached out to the customer service peeps and all they could say was to just return it without even apologizing for my inconvenience. Like come on now, I spend a lotta money on their products and the most they could do is tell me to return it? It was only $45 worth of stuff, but at the end of the day, I still have a rash and they ain't even tryna look into which product caused it or nothin'. So yeah, unfortunately I ain't buyin' from them no more. I'd rather just go to Sephora instead.
Disappointing Shopping Experience with Fenty Beauty: Missing Product, Partial Refund, and Terrible Customer Service
My shopping experience with Fenty Beauty was so disappointing, I can hardly put it into words. For my birthday this year, I decided to treat myself to a few items from their website. But as soon as my package arrived, I realized that one of the items I had ordered was missing. I was so frustrated, and reached out to their customer service team right away to try and fix things.
After a lot of back and forth, I finally got refunded for the missing item. But here's the thing - the refund was only for a PARTIAL amount of what I had paid. When I tried to argue with them about it, they refused to engage with me any further. I have sent them multiple emails since then, but I haven't gotten a single response back.
Honestly, it feels like they just took my money and ran. And what's worse is that the product itself isn't even that great - I expected so much more from Rihanna's beauty line! Overall, the whole experience was a huge letdown. I wouldn't recommend Fenty Beauty to anyone, and I definitely won't be shopping with them again in the future.
Why Fenty Beauty is My Go-To Cosmetics Brand: A Review
Fenty Beauty is my go-to brand when it comes to cosmetics. The quality is always top-notch, their products are long-lasting and made with good materials. Plus, they look so stylish! I really admire Rihana and all the great work she does. My favorites are definitely the lip glosses, lipsticks, and the pro filt'r matte foundation.
One of the things that I really appreciate about Fenty is how inclusive they are with different skin types and colors. They appreciate and celebrate bodies in all their forms, which is really important to me. I love knowing that I can find something that's going to work for me, no matter what my skin tone or texture is like.
Overall, I just can't say enough good things about Fenty. It's definitely my top pick for anyone looking for quality beauty products that are stylish, inclusive, and made to last. If you haven't tried it yet, you're definitely missing out!
My frustrating experience with Fenty Beauty's customer service
I have been waiting for my Fenty Beauty order for what feels like forever. I have emailed and called several times, but I have yet to receive a response from the customer service team. I am starting to get really frustrated and just want to cancel my order at this point.
I tried calling Fenty Beauty customer service millions of times, but no one answered or returned my call. It's really disappointing because Fenty Beauty sells their products all over the world, but apparently they don't have any Spanish-speaking representatives.
To make matters worse, the customer service agents I did speak to were really rude when I told them I don't speak much English. It's unfair that customer service is making my experience with Fenty Beauty so unpleasant.
Despite all of this, I have heard great things about Fenty Beauty and their products so I hope that if I ever do receive my order, it will be worth the wait. But for now, my experience with Fenty Beauty has been less than stellar.
Review of Fenty Beauty Makeup: Foundation & Website Woes
Gotta say, I'm lovin' me some Fenty Beauty. Their makeup game is fire and a few of their web page features are straight up dope. But damn, I tried multiple times to make an account and they keep sending me these verification emails with busted links. Like, for real y'all, get your shiz together.
I tried to holler at them about it a few days ago but still haven't heard back yet. Dang, they must be busy slayin' the beauty scene or somethin'. But I ain't gonna sweat it too much 'cause their products are just too good to pass up.
Let's talk about that foundation, honey. As a pasty-[censored] human being, it's hard to find a shade that don't make me look like a pumpkin or dead as a doornail. But Fenty Beauty's got me covered (literally). The coverage is bomb and it's buildable without lookin' like I slapped a layer of frosting on my face. Plus, that shiz stays put all day with the right prep and set up.
Long story short, Fenty Beauty has won my heart and my cash. Hopefully they can get their tech team to fix up that verification email snafu real soon. Until then, I'll just keep slayin' with my flawless foundation.
Disappointing Experience with Fenty Beauty and Savage X Fenty: Poor Quality, Harsh Ingredients, and Terrible Customer Service
Hey, I gotta tell ya, I am SO bummed about Fenty Beauty. Like, what is even the point of putting all those nice ingredients in your products if you're just gonna go and ruin it by adding fragrance? I stopped using their stuff for a while because it started really jacking up my skin, you know? And then when I finally decided to give it another go, that stuff just straight up BURNED my face! No thank you, ma'am.
To be honest, I wouldn't even recommend these products to my worst enemy. And don't even get me STARTED on the Savage X underwear. Ugh, most of it is just SO dang uncomfortable, and I've had to toss out pieces after only wearing them a handful of times. And I'm sorry, but when I drop almost ?500, I expect that stuff to at least be able to hold up after a few washes, you know?
But wait, it gets worse. The customer service for both Fenty Beauty and Savage X Fenty is an absolute joke. Like, come on Riri, you're better than this! Step up your game and take care of your customers!
Ethical Beauty Done Right: A Fenty Beauty Review with Stunning Color Range
Fenty Beauty is a company that is out there doing it right. They really care about how their products make you feel and want you to be happy with your purchases. I really appreciate that they are an ethical company and this means a lot to many consumers. The color range they offer is simply gorgeous and they have thought out the best products for every skin shade - nothing has been left to chance!
I have only had one issue and that was with the Heat Gloss bomb. I should have known better as the name itself made it clear that there might be some issues, but I gave it a shot anyway. Unfortunately, this gloss made my lips burn, which was not a pleasant sensation at all. And, what's worse is that the burn lingered even after I removed the gloss.
I have found that most lip plumpers are just not great for your skin, they do not work, and in the end they are completely unnecessary. However, I will not let this one product damper my opinion of Fenty Beauty as a whole. There are still plenty of amazing products to choose from and I will definitely be purchasing from them again because they are a truly wonderful company. Thank you, Fenty Beauty!
Fenty Beauty's Delivery Service is a Disappointment: A Review
about the delivery of your order. Fenty Beauty’s website is not worth your attention and efforts.
My experience with Fenty Beauty has left me completely dissatisfied as their delivery did not meet my expectations. I ordered some of their products through their website, and even paid for delivery. They promised me an estimated waiting period of 8-10 working days. However, after tracking the location of my order, I found out that it was traveling from New Jersey to the Netherlands and then to Mexico for a whopping 4(!) weeks. The tracking number became useless as the delivery was never completed.
I sent them numerous emails regarding the delay. It took them a while to only offer a refund only two times less than what I have spent. This is truly unacceptable!
I strongly advise against using their website as my experience proves the opposite of their mission. Do not waste your money and time on their service as it is of poor quality.
Fenty Beauty Review: High Quality Products, but Disappointing Color Range and Lack of Swatches
Fenty Beauty is a brand that I've heard a lot of buzz about. They are popular for their lip products and makeup. I was really excited to try out their fluid lip colors. Sadly, they didn't quite live up to my expectations. The product itself holds up really well and is like paint, sticking to your lips immediately after you apply it. However, the colors look very different on me than they do on the models. I don't really want to wear them because they're so intensely pigmented that they make me look a little odd (though, some people may prefer a brighter or more eye-catching look).
The price point is quite high, but you do get a high-quality product. What I find a bit disappointing is the lack of varying shades and more photos of the product swatches. It's hard to get a good sense of what they'll look like before purchasing, and I'd prefer to buy something that suits my skin tone.
I also tried their highlighter, which comes in a really pretty package. Unfortunately, it's a little hard to roll onto the skin without getting makeup on it and, again, it just doesn't look quite right on me.
The lip scrub was okay, but nothing too special that I couldn't find at a more affordable price point elsewhere.
Overall, I don't believe that their products are necessarily worth the hefty price tag (at least for online shopping, where you can't try it out). I was able to find equally good makeup at places like Innisfree and Etude House. I would love to see this brand expand their shade range and provide more information about product shades.
Fenty Beauty Review: Poor Customer Service and Inefficient System
I just had an experience with Fenty Beauty and I am sorry to say that it was not a pleasant one. It all started when I received an email informing me that my order had been cancelled due to some payment issues or account problems. Well, that was simply not the case because I had already received a confirmation from my financial institution that the transactions had been approved and posted to my credit card account.
I logged on to their chat hoping to get some answers and was quite surprised to find out that I would only be able to ship to the US. What did that mean? Just because of my name, did they presume I didn't live here? It just didn't make sense. I was also advised that the billing and shipping should match. Usually, I'd expect the system to match it for me when I click the right button. As I continued chatting with the service rep, I was promised an email from a different agent who would attempt to resolve the issue as soon as possible.
I wasn't happy with this response because it didn't address the point of my chatting in the first place. Why would I have to switch from chatting to emailing when the chat represents real-time assistance? I found this to be quite misleading. When I asked a follow-up question, the agent responded in a way that made me feel very uncomfortable. I was asked if I needed the product shipped to home or a warehouse. I found that to be quite bizarre. As a customer, I wasn't expecting to be interrogated like a criminal!
Anyways, that aside, to add insult to injury, I was informed that I wouldn't be able to use my 15% discount code again. This was quite disappointing, to say the least. The service rep had however said she would update her supervisor on my situation and would let me know what would happen next. It was unpleasant to be subject to such a tedious process to become a customer, especially when Rare Beauty only took me less than a minute to order.
In conclusion, I would like to say that Fenty Beauty's process did not work well for me. I felt my experience was marred by poor communications, indifference to my plight, and inefficiencies inherent in their system. Whereas Rare Beauty has shown me how to provide great customer service. Sadly, I may not be back with Fenty Beauty again in the future.
Fenty Beauty Complaints 3
Fenty Beauty Lipstick: Beautiful Color but Poor Staying Power
This lipstick from Fenty Beauty has beautiful color! However, it does fade super quickly and needs to be reapplied every hour. The worst part is that when it does fade, it's not even, so it ends up looking worse than my regular lipstick. Very disappointed with this product.
Fenty Beauty Online Ordering Woes: Why I Opted for the Store Instead
so I keep trying. The website looks nice and all, but what's the point if I can't even place an order?
I eventually gave up and decided to go to a Fenty Beauty store instead. That turned out to be a way better choice! The staff were super helpful and patient with me, especially since I'm not someone who knows a lot about makeup. They helped me pick out some great products and even showed me how to apply them.
Now, I'm so happy I made the choice to go to the store instead of trying to order online. The products are amazing, and my niece loves them. I would definitely recommend going to a Fenty Beauty store instead of risking the online ordering process.
Disappointing experience: Fenty Beauty never delivered my order, lost 160 euros and no resolution in sight
I waited for my Fenty Beauty products for two months, but unfortunately, I never received anything. I tried to resolve the issue with PayPal, but they closed my dispute since I couldn't provide evidence of non-receipt. Now, I have lost 160 euros, and I am hoping that the parcel will either be retrieved or sent back from wherever it ended up. This experience has been frustrating, and I don't think I'll be purchasing from Fenty Beauty again in the future. It's been a loss of time, money, and peace of mind.
Is Fenty Beauty Legit?
Fenty Beauty earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Fenty Beauty has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Fentybeauty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fentybeauty.com you are considering visiting, which is associated with Fenty Beauty, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Fenty Beauty as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Fenty Beauty website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Fenty Beauty. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Fenty Beauty
One of the key principles of Fenty Beauty is the importance of representation, especially with regards to people of color. The company understands the lack of diversity in the beauty industry and seeks to change this by offering a wide range of foundation shades to suit people with different skin tones. Fenty Beauty empowers people of all colors to embrace their unique beauty and feel beautiful in their own skin.
Fenty Beauty offers a wide variety of high-quality products, including foundations, concealers, highlighters, blushes, lipsticks, and eye shadow palettes. Each product is expertly crafted to deliver the best results for all skin types and tones. The products are not only long-lasting and durable but also cruelty-free and vegan.
The brand's signature product, the Pro Filt'r Soft Matte Longwear Foundation, has gained a cult following due to its flawless finish and ability to stay put all day. It is available in 50 different shades, making it possible for people of different skin tones to find a perfect match. Fenty Beauty's highlighters, such as the Killawatt Freestyle Highlighter, are also highly praised for their intense glow and versatility.
Fenty Beauty has also collaborated with numerous celebrities and influencers, including Rihanna herself, to create limited edition makeup collections. These collections have enabled the brand to expand its reach and remain on the forefront of the beauty world. Recently, Fenty Beauty has also added skincare products to their line, such as the Total Cleans'r Remove-It-All Cleanser and the Fenty Skin Fat Water Pore-Refining Toner Serum.
Overall, Fenty Beauty is a brand that is dedicated to celebrating diversity, inclusivity, and high-quality beauty products. Its innovative approach to the beauty industry has changed the game and has set new standards for the industry as a whole. The brand remains a favorite among people of all ages, genders, and skin types, and we can't wait to see what they come up with next.
Here is a guide on how to file a complaint against Fenty Beauty on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Fenty Beauty in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Fenty Beauty. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Fenty Beauty on ComplaintsBoard.com.
Overview of Fenty Beauty complaint handling
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Fenty Beauty Contacts
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Fenty Beauty phone numbers+1 (855) 440-7474+1 (855) 440-7474Click up if you have successfully reached Fenty Beauty by calling +1 (855) 440-7474 phone number 0 0 users reported that they have successfully reached Fenty Beauty by calling +1 (855) 440-7474 phone number Click down if you have unsuccessfully reached Fenty Beauty by calling +1 (855) 440-7474 phone number 0 0 users reported that they have UNsuccessfully reached Fenty Beauty by calling +1 (855) 440-7474 phone number
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Fenty Beauty emailsaccessibility@fentybeauty.com99%Confidence score: 99%customerservice@fentybeauty.com98%Confidence score: 98%Support
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Fenty Beauty social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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