ESky.ie
reviews and complaints

My experience with eSky.ie was quite unfortunately a very unpleasant one. As a senior traveler online purchasing my ticket (order number [protected]) from Yangon Myanmar to Bangkok, I had expected some level of professionalism from this Agency. However, eSky proved to be a low-class agency with no shame at all.

Issues arose with my next flight from Bangkok, and I requested that my flight with eSky be cancelled. Unfortunately, no one responded to my request, and I was left in the lurch. It was only the night before my flight that I received a message from eSky informing me of the flight's cancellation. This left me with a sour taste in my mouth, as it was clear that eSky was not honest and was taking advantage of seniors and anyone else who trusted them.

What made the whole situation even worse was that I had already purchased insurance for cancellation of the ticket. The airline had canceled the flight before its departure, which meant that a refund should have been made automatically, regardless of whether I had the insurance or not. To add insult to injury, eSky asked for another $18 charge on my credit card within just a six-hour time limit to process the cancellation.

All of this was simply awful and disgusting. The level of dishonesty and disrespect from eSky was beyond what I could have imagined. It was clear that they had no intention of refunding my ticket and were outright ignoring my requests for one.

While the total amount of my ticket may not be something I will cry about, I am determined to take every step possible at any cost to expose this matter and the dishonesty of eSky. I plan on sharing my experience on all social media platforms and customer review sites, from A to Z, to warn others of the low-class and unethical practices of eSky.ie.

Recently, I had an experience with esky.ie that left me feeling quite disappointed and frustrated. I had booked two flight tickets through esky.ie for a flight with flydubai. However, after making my payment, I received notification from flydubai that my tickets had been cancelled and I would receive a full refund of 1063 USD.

After a period of time and corresponding with both flydubai and esky.ie, I received only 904 USD, and was informed that the remaining 163 USD was a booking and service fee. I was understandably taken aback by this, considering that I had booked the flights myself online and had not received any additional services from esky.ie.

This experience has left me feeling hesitant to recommend esky.ie to anyone. While I appreciate the convenience of using a travel agent to book flights, the lack of transparency and unexpected added fees have left me unsatisfied with this particular experience. It is my hope that esky.ie will take steps to make their pricing policies more clear and understandable to their customers in the future.

I must say that my experience with ESky.ie (esky.ie) was simply dreadful. I booked my flight with them in January, months before my trip scheduled to happen in July. Unfortunately, due to Covid restrictions, my flights were cancelled, and I was awaiting a refund. However, it has been months since then, and I am still waiting!

To make matters worse, I was contacted by someone from their company asking me to fill an insurance refund form, which had to be returned by the day of my flight. I promptly did so, but I haven't heard back from them since. It's been over four weeks now, and despite the promise that it would take four weeks, I still haven't received my refund. And to make things even more frustrating, they mentioned that they'd only be returning €480 out of the €540 that they owe me.

Their customer service is simply appalling. I have tried every means possible to contact them but have received a standard automated response on every attempt. I have filled out the online contact form multiple times, sent them Facebook messages, and commented on their Facebook posts, but all I have received so far is just an automated response, which is very frustrating.

It's surprising how a company as big as ESky.ie is showing such disregard for their customers. It's high time they made sincere efforts to keep their customers happy if they want to stay in business.

If anyone knows who I can complain to, who could help in all our cases, or who ESky.ie is regulated by, or any Ombudsman who will be able to help, please reach out to me. It would be greatly appreciated.

As someone who booked a flight with ESKY in March of 2020, I felt compelled to share my experience and offer some advice to those who may be in a similar situation. I can say without hesitation that dealing with this company has been an absolute nightmare, and the customer service I received was by far the worst I've ever encountered.

The issues began almost immediately when I never received a boarding pass. When I reached out to ESKY, I was told that I would receive a refund, but then was given a runaround about how COVID-19 was affecting the refund process. Despite numerous emails and calls, I was simply told repeatedly that airlines were not issuing refunds at this time.

After trying for months to get a resolution from ESKY, I became frustrated and decided to take matters into my own hands. I asked for the name of their CEO department and legal department, and they failed to respond multiple times. It was then clear to me that they really did not care about their customers.

I complained to the complaints department seven times, but never received a response. I even emailed them over 100 times, but not once did they offer any form of apology. It seemed like they were just ignoring me and hoping I would give up.

In the end, I decided to go directly to the airlines and request a refund. Amazingly, I received my money back from both airlines within five days, and they both apologized for the trouble I had gone through with ESKY.

I fully expect ESKY to respond to this review with a standard email, trying to justify their lack of response and refund. However, I feel strongly that they are using COVID-19 as an excuse not to refund their customers.

My advice to anyone who has booked through ESKY and is still waiting for a refund is to not waste any more time with this company. Don't bother chasing them as they simply won't respond. Instead, go directly to your airline and request a refund. It may take some effort, but it's worth it to avoid the headaches and frustration of dealing with ESKY.

I recently had an experience with ESky.ie that left me feeling quite disappointed. As someone who has been making flight reservations for the past 30 years, I must say that ESky's service was unlike any other I have used. Unfortunately, this was not a good thing.

The issue began when ESky made a change to my flight itinerary. They tried to tell me that the problem was mine, not theirs, which was frustrating to say the least. To make matters worse, there was no phone number available for me to call and speak with a representative directly. Instead, I had to provide all the necessary information via an online form. This was far less convenient than I had anticipated, especially since the company is based in Poland and there is a significant time difference of 6 hours.

I also discovered that ESky does not offer 24-hour service, which was another disappointment. The offices close at certain times, making it difficult to get any assistance when you need it most. When I realized that my flight had been changed incorrectly, I contacted ESky about the issue via email multiple times. However, it took them 17 days to respond to my requests, which is an unacceptably long period of time.

Another troubling aspect of ESky's service was the tight deadline for responding to accepted changes in my flight itinerary. Even though there is a significant time difference, they only allowed me six hours to respond to the change, which seemed unreasonable. Plus, I had to pay for any changes to my flight itinerary upfront, which was an additional inconvenience.

Unfortunately, after waiting 17 days for ESky to change my flight, I decided to schedule a new flight with United Airlines. However, ESky informed me that my original flight was not reimbursable, which meant I had to cancel my new tickets and hope that ESky would eventually come through. However, despite booking my original flight ticket over a week ago, it still has not been changed, and I am now only six days away from my scheduled departure.

Overall, I must say that I have never been treated with such a lack of respect by any other company I have dealt with. I have even made a complaint to Resolver about my experience. I wish I had known about these issues before I booked my original flight with ESky.ie. Hopefully, others will take heed of my experience before booking their own trips.

My experience with ESky.ie (esky.ie) has been nothing but a nightmare, specifically when it comes to obtaining a refund. I had booked a flight with Eastern Airlines from Manchester to Southampton on October 15th 2021, which was unfortunately cancelled. I contacted Eastern Airlines seeking a refund but was told to contact the third party booking agent, Esky. So, I reached out to Esky on October 25th to request the refund. However, all I heard from them were excuses. They kept telling me that there are delays due to the pandemic, which I found hard to believe.

I chased them up again on Jan 12th and Jan 30th but the response remained the same. By this point, I was beyond frustrated with the lack of communication and transparency from Esky. I decided to contact Eastern Airlines on March 1st, and they told me that they usually process and refund the money within 28 days of receiving a refund request. I contacted Esky again, requesting proof that they had applied for the refund, but they refused to provide me with any documentation. They simply stated that the refund process is being held in the global system and such documentation cannot be provided.

This excuse did not sit well with me. To my mind, if the refund application was submitted to Eastern by Esky in late October, it should have been paid to Esky around late November / early October. Based on these timelines, it appears that Esky already has the refund and is simply not sending the money to me. I find it hard to believe that the refund is still being held up due to the pandemic, especially when we are thirteen weeks down the line now.

I want to make it clear that despite threats from Esky, nothing in this review infringes on their interests and personal rights or violates their brand’s reputation. My experience with Esky has been extremely disappointing, and I urge them to refund my money as soon as possible and let us both move on from this frustrating situation. I sincerely hope that Esky takes this feedback on board and deals with these issues more transparently and efficiently in the future.

I recently had an extremely frustrating experience with ESky.ie when I thought I was booking flights with one company, but was redirected to ESky.ie instead. When I realized my mistake and tried to cancel the booking, I was told it was too late, but was assured I could change the flights instead. Unfortunately, their system was down, so I had to wait for emails to confirm the changes. It took two more emails and a phone call before I received the possible changes, 24 hours later.

To my disappointment, the new flights I wanted to take had no allocated seating or bags paid for in the first booking. Despite raising this issue, I confirmed the new flight option I wanted to take. However, ESky.ie never carried out the changes, and it took four days – with loads of emails and telephone calls – to be told that I only had 48 hours to change my booking despite all the delays at their end. Sadly, that was too late to avoid the consequences.

Now, I'm stuck with flights to London and accommodations in Lanzarote. I feel frustrated and let down as I tried to cancel the booking, was told no, then told yes, but the system was down. Later, I was told the change was carried out, only to find out over the phone that it wasn't because the email arrived after their business hours ended. This was despite ESky.ie causing a 24-hour delay in the first place. When I tried to rebook with Ryanair, I found that they couldn't help me because they didn't have access to my payment card details or email address. To add salt to the wound, I'm now down €1000 because of accommodation bookings I couldn't change, and ESky.ie is washing their hands of any responsibility.

I'm deeply disappointed with this experience with ESky.ie, especially the way they handled the situation. I expect better customer service and responsiveness from a reputable company, especially considering the significant amount of money I spent.

My experience with eSky.ie has left me extremely dissatisfied with their service. From the moment I paid for my plane tickets, I felt like I was held captive by them. They extorted more money from me for every inquiry I made, leaving me feeling frustrated and helpless. I even lost half of my money in the process, which was extremely disappointing. In fact, I had so many problems with them that I eventually gave up and ordered return tickets through another company. The process of booking tickets with the other company took me only an hour, which included check-in and seat selection. However, the tickets that I ordered two weeks earlier from eSky.ie had still not been completed and I was still trying to correspond with them without any success.

The website of eSky.ie is as bad as their customer service. After I paid for my flight tickets and created an account to manage the reservations, the site did not show any reservations. Now, I find it impossible to contact customer service to solve any technical issues. Even until today, two weeks after payment, I have no way of viewing and making changes to my order.

Since I booked my tickets during the Corona period, I added money for all the possible coverages they offer, including extra money to rename my tickets. However, when there was a name mistake, they claimed that the name change cover did not cover my specific case. As a result, I received a request for an additional payment of 115 euros, while the plane ticket only cost 73 euros. Correspondence with them took so long that all the tickets were already sold out, otherwise, I would have booked another flight ticket.

Trying to reach eSky's customer service is a nightmare. They do not post any email addresses on the internet that can be contacted. They do not have any chat service, and it is even impossible to send a reply to an email you receive from eSky. The only way to contact eSky is via a Resolver site that serves many other companies. Unfortunately, by the time you receive a response from them, you might already miss your flight.

Once you manage to get in touch with eSky's customer service, they NEVER, NEVER, NEVER help. You can write whatever you want, but most of the time, you will get an auto-reply from a robot. It is the only travel agent that doesn't let you choose your seats. You don't get a map of seats like all other sites, you don't know what the price is for each seat, and you have no idea what seat is still free. You need to write what seats you want, such as a seat near the window, and hope that they will oblige.

In conclusion, I would not recommend eSky.ie to anyone. Their poor service and lack of customer support have left me feeling extremely disappointed, and they are certainly not worth the money I paid for their services.

The review of ESky.ie prompts a warning to be sounded for anyone considering using their services. An eerie feeling of dismay came over me after experiencing their disturbing services.

I reserved a flight through them and settled in for what I thought was a smooth journey. However, things took a strange turn when a few weeks later I received a vague email from the firm indicating that 'the airline' had altered the flight dates. They requested that I accept a return flight that was two days later than the one I had paid for.

There were inadequate options presented on the link form for managing this request- you either accepted the change, asked to see other flight dates, or rejected the offer and asked for a refund. I chose the third option, requesting a travel date change, and received a message that they would check the available options and communicate the new details to me. However, nothing happened for weeks!

Desperate and with only two weeks left until the scheduled trip, I tried to contact them to inquire about alternative dates. I was flabbergasted to discover that the company had no phone number and the only way to reach them was through a standard email form.

I sent an email, waited patiently for two days with no response, and subsequently sent another one. No response came beyond the automatic message notifying me that they had received my email and a consultant was working on my request. I then emailed them three times a day for three days and the only response I received was the same automated email.

To wrap it up, the email contact form froze, and I was not able to access it. I tried on various devices, and the fields were unclickable, making me think that they could have blocked me or set a limit on the number of messages a customer could send. I was furious at this point and instead of cancelling my travel plans, I booked entirely new flights, something that I couldn't afford.

I was expecting a full refund, but I can't contact eSky. Thus, I wouldn't hold my breath; recommend everyone to avoid them and use alternative traveling booking sites.

I am writing this review to share my unfortunate experience with Esky.ie, a travel booking website that I cannot recommend to anyone in good conscience. My experience with them was so poor that I feel compelled to warn others about the subpar service they offer and the potential financial risks involved when booking with this company.

To start, I must mention that I have never written a negative review before, but my experience with Esky.ie left me feeling cheated and frustrated enough to share my story. It seems that this company is not equipped to handle the demands of the travel industry, and their primary focus is on generating revenue rather than offering a competitive service.

The trouble began when I purchased a flight and received a confirmation email with a booking number and reservation code. However, the email also indicated that payment was still pending, which was confusing since I had already paid with my credit card on their website. I waited for an hour, hoping to receive a follow-up email confirming the payment. Sadly, there was no such email. I checked my bank account and discovered that I had been charged $588 dollars, even though I had paid $754 dollars on their website.

At this point, I realized that I had been duped by Esky.ie and reached out to their customer service for help. Unfortunately, their customer service was not available 24/7, which is unacceptable for a travel booking website. The agent I finally reached was far from courteous and instructed me to wait for four hours. After six hours, I had still not heard from anyone at Esky.ie, so I attempted to call but was informed that they were closed until the following day.

I decided to check the airline's website to see if my reservation was valid, and I found out that the tickets had been reserved but were pending payment. This meant that I could lose the seats if Esky.ie did not complete the transaction. When I contacted Esky.ie again, I received further unhelpful and rude explanations from their customer service agent. He told me that they had no record of payment from me and asked me to send them a screenshot of my bank statement to proceed.

I was astonished that I had to provide confirmation of the payment that they supposedly charged, and the agent seemed annoyed that I was questioning their integrity. He even suggested that the payment I sent was not from Esky.ie, although I had paid for the tickets through their website. I had to explain to him that the charge appeared to be from the airline and only then did he finally understand. He then told me that I would have to wait 48 hours for them to confirm the payment with their finance department and the airline.

This process was incredibly confusing and Kafkaesque, and it resulted in me losing my reservation. I had to spend even more time and energy trying to get my money back for a transaction that was a complete waste of my time.

In conclusion, I cannot stress enough that anyone considering using Esky.ie should avoid this company at all costs. Their service is exquisitely poor, and they seem more focused on clickbait and generating revenue than on providing their customers with a reliable and competitive service.

I booked a flight from Santiago to Puerto Natales on 9/10 and used esky for a fully refundable flight with insurance. They would not give me seats after I purchased the flight and told me I could get them at check in in emails ( obviously they were sorry - but according to them all the airline's fault as they would not let them select seats- not esky's of course). I paid the higher fare for refundable tickets and purchased insurance. I tried to cancel after the seat debacle in April when I purchased the flight 5 months before the trip- they told me I could not because of "airfare rules". When I tried again to cancel the day of the trip as my husband was diagnosed with COVID while the flight was in the air they said - oh they could not possibly do that as the insurance expired the day the trip left- which is ridiculous. Anyways there you have it. I would never book anything from then from a bus ride to a flight with this poor of customer service. Beware

DO NOT USE eSky. Booked flight from Naples Italy to Barcelona. Then a flight on Ryan Air for Barcelona to London. The web site accepted my date of travel, then booked me for a DIFFERENT date. When I called to correct, they said the date I requested was not available and denied changing it. I booked directly with Ryan and there were over 60 available seats for my flight. eSky refused changing except to a date that did not work and then no refund, fought my credit card about it and I was out the money. DO NOT USE THEM. I truly believe they scammed me.

Beware of this travel site. We accidentally landed on this travel site when we googled Breeze Airways. Did not even realize what we had done until it was too late. The flight was booked on June 9th for a departure on June 11th. We realized within 1 hour we booked the wrong dates. Immediately called the customer service line and was on hold for a very long time. Finally got a person who eventually hung up. Emailed the customer service asking for a date change. Never received a email back. Now that the date of the flight has passed there is nothing to be done. We are out over $500.

This is by far the worst experience I have ever had. When I contacted Breeze to see if they could help they said they could have if we had contacted them before the departure date. I only wish that is what we had done.

The web site changed the date of my departure. Their "IT" department is saying I changed it. I did not.

The flight they said Ryan Air did not have avialable on that date I originally purchased DID in fact have over 60 available seats. (I paid Ryan directly and got on the flight I needed) After several phone calls to eSky to change, (agreeing to $79 change fee), they could not get me on the flight, saying it was full (which it was not) & did not have a solution. CHARGED ME FULL for both legs of travel which I was unable to use. SCAMMERS,do not use them. I have verifications but they are in pdf and cannot load to this review,. My flight dates were to Barcelona on the 4/27 then from Barcelona to London on May1st. I had concert tickets to a show in Barcelona on 4/29.They booked me out to London on 4/28. I KNOW I did not use that date anywhere. LIARS and untrustworthy to do business.

If you're considering using esky.ie for your travel needs, let me just say that my experience was definitely not a positive one. To put it bluntly, these guys are downright terrible and I would strongly advise against using their services.

To start off, I was booking my flight through their site on my mobile phone and Googled Ryan Air. I was surprised to find that esky.ie was the first result in my search, which I now suspect is due to the amount of money they must pay Google for advertising. Unfortunately, I didn't realize that I was booking through an agent and not directly with the airline.

One of the things I found especially frustrating was that I paid an additional ?16 fee to cover any changes to my flight, only to discover later that this fee only covered charges from esky.ie and not from the airline. When I needed to make changes to my flight, I was informed that it would cost an additional ?105.00 - more than the cost of my original flight itself. And to make matters worse, esky.ie did not accept cancellations, leaving me in a situation where I had lost my original payment of ?86.00 with no recourse.

In fairness, I should say that if you don't need to make any changes to your flight, you might find that esky.ie's service is adequate. However, why anyone would intentionally book through esky.ie instead of dealing directly with the airline is completely beyond me. Not only do you end up paying extra for the privilege of using their service, but you also lose the option of canceling your flight. All things considered, I would highly recommend finding an alternative booking service that offers more transparency and better value for your money.

I recently booked two tickets to fly with Allegiant Airlines through Esky.ie. To my disappointment, I did not receive any confirmation email after the booking process. Unfortunately, when I tried to contact the company, I found that there was no phone number available to contact them directly. Moreover, my credit card flagged the transaction as a potential fraud, which added to my frustration. However, once I confirmed the charges with my credit card provider, I was relieved to learn that my booking was legitimate.

Despite several attempts to contact Esky.ie via email, I never received a response. The lack of communication from the company raised many concerns, especially regarding the confirmation of my flight and boarding passes. Fortunately, I was able to secure the necessary documents by dealing directly with Allegiant Airlines. The airline acted as an honest broker in the deal, confirming my flight itinerary, and issuing my boarding passes.

Allegiant Airlines disclosed that Esky.ie was a third-party broker they worked with. Although Allegiant acknowledged Esky.ie as a legitimate company, they did not recommend using their services. This revelation was another red flag that led me to warn others about using this website.

In retrospect, if I had needed to cancel my reservation or change my flights, it appears that communicating with Esky.ie would have been a futile effort. It's alarming to think that, in such a scenario, I could have easily lost my money with no recourse. I urge potential customers to exercise caution and consider the risks before using Esky.ie, as a lack of communication and unresponsiveness from the company are significant concerns. In conclusion, I would advise against using this company's services as a buyer beware.

My recent experience with eSky.ie was disappointing, to say the least. I was in the process of booking a trip through their website when I encountered a technical error and received a message instructing me to try again later. I had made it all the way to payment for the ticket when this occurred. Frustrated, I decided to book through the airline directly instead.

To my surprise, when I checked my email, I found two confirmation emails - one from the airline and one from eSky. It appears that despite the technical error message, my booking had gone through on eSky's end and I now had two tickets for the same flight.

I attempted to contact eSky to resolve this issue, but the only response I received was from someone named Ahmed requesting my booking number. I provided this information, but then heard nothing further from eSky. As a result, I am still in possession of two tickets and will have to contact the airline directly to cancel the one booked through eSky.

In summary, my experience with eSky.ie was highly unsatisfactory. Their lack of responsiveness and technical glitches have resulted in a significant inconvenience and wasted money on my end. I would not recommend using eSky based on my experience.

It deeply saddens us to hear of this negative experience you had with ESky.ie, and we understand your frustration. As a customer, we believe that you should feel that you are being treated with the utmost respect and care - which is why we are disappointed that we didn't meet your expectations on this occasion.

We understand that you felt charged unfairly for a name change shortly after booking your flight. We would like to apologize if the price of the name change caused any inconvenience, as we strive to maintain transparency and fairness in our dealings with our valued customers. We would like to clarify that the charge for the name change was in line with our policies and that we have taken note of your feedback regarding the information provided.

As for the lack of response to your calls and emails, languages spoken by our team, and unresponsiveness during the 48-hour window, we are sorry to hear that this was the case. We can assure you that our customer service team is available to assist our customers to the best of their ability and that language barriers should not be a hindrance in communication. We apologize for any miscommunication that may have occurred.

We appreciate your feedback and would like to take this opportunity to assure you that we have passed on your concerns to our team, who will work towards ensuring that our customers receive the highest level of customer service possible. We strive to improve our customer service on an ongoing basis and will ensure that any issues that arise with our customer's experience is addressed and resolved.

Again, we deeply apologize for the negative experience you had with us. We hope that you will consider giving us another chance to serve you better in the future.

I had a disappointing experience using ESky.ie for my canceled vacation to Florida last Christmas. Unfortunately, my mother passed away and I was unable to travel, hence I had to cancel my booking. I provided ESky.ie with all the necessary documentation, including a valid death certificate, but despite months of correspondence, I have still not been reimbursed for my lost flights.

I felt that the customer service provided by ESky.ie was lacking in genuine interest and urgency in addressing my problem. I had to post a negative review before they finally contacted me to request my mother's death certificate, which I had already provided them with almost a year ago. When I requested to speak with a senior supervisor, I was directed to submit a complaint on their website. Unfortunately, the complaint link was unavailable.

I then emailed the company and was told to send my complaint to a specific email address, but when I did, I received an unknown address message from my internet service provider. Based on my own experience and the vast number of negative reviews from other customers, I feel that ESky.ie is a scam organization, and I would not recommend using their services. It is important to be aware of this company's lack of reliability before making any bookings with them.

I recently had an experience with Esky.ie (esky.ie) when I purchased an airline ticket through their website. I was initially attracted to their discounted fees that were advertised on their website, but soon found out that this was not the case. In fact, I was charged a fee of $90 extra that was never disclosed to me beforehand and added on without my consent.

Unfortunately, I was not given access to Esky's terms and conditions as I never signed up to be a customer. This meant that I was not made aware of any additional fees that may be added to my airline ticket. When I discovered the undisclosed fees, I tried to cancel my flight but was not successful. The company was impossible to reach, and even when I contacted the airline, I was unable to cancel the flight.

It wasn't until later that I discovered Esky's poor business rating and the numerous customer complaints against them. In fact, there were so many complaints that only one in every four could be listed due to space constraints. This made me feel even more frustrated and taken advantage of.

In an attempt to challenge the undisclosed fees, I consulted my credit card company, but unfortunately, I was not able to resolve the issue in the time allotted. Overall, my experience with Esky.ie was a negative one, and I would advise others to be cautious when dealing with them. It's essential to read the terms and conditions thoroughly before agreeing to anything and to research the company's reputation before making any monetary commitments.

When searching for flights, I stumbled upon ESky.ie, which appeared to be an Allegiant service provider. However, I soon realized that ESky must pay to have their search results prioritized above others because the price was actually higher than what I had originally found.

I decided to add cancellation to my ticket and was shocked to discover that it did not include a carry-on bag, which I assumed was included thanks to a misleading metric reference. If I had shown up at the airport with a carry-on, I would have been forced to pay a $50 charge.

After just 10 minutes, I attempted to cancel the flight and was met with resistance. Despite purchasing insurance, I was informed that I would be charged $45 to cancel the flight. This lack of a 24-hour grace period for a flight that was still 2 months away was frustrating and left a sour taste in my mouth.

In the end, I had to pay an additional $20 for a carry-on bag, leaving me highly dissatisfied with the service I received from ESky.ie. It seems to be one of the worst companies out there, and I regret ever dealing with them.

My experience with ESky.ie was one of the most disappointing and frustrating experiences of my life. While the initial booking process was easy, things quickly turned sour when I needed to cancel my flight due to the country I was supposed to travel to closing its borders.

To my surprise, ESky offered no return policy or vouchers for future use, despite my purchasing their policy insurance. When I contacted the policy insurance from Prague, where I was at the time, I was given reasons why I couldn't receive a refund, none of which were listed by ESky.

It seemed as though ESky would do everything in their power to avoid returning my money, despite the fact that I was not guilty for not being able to make my flight. This experience has taught me to never pay more than 50e for my flights and to always use low cost airlines.

I would strongly advise anyone considering using this service to steer clear. This service is without a doubt one of the biggest scams out there. As someone who has never written a review before, you can imagine how angry and disappointed I am with the entire ordeal.

I had recently booked a round-trip Silver Airways flight through esky.ie and unfortunately, my return flight was immensely delayed which led to a missed connecting flight. I contacted Silver Airways and they informed me that I was entitled to a refund and upon further research, I discovered that this was reinforced in their Contract of Carriage. As I had booked through esky.ie, I reached out to their team in order to request the refund that I was entitled to. However, I was disappointed to find that they were not helpful and instead giving me the runaround.

Initially, they contradicted the confirmed delay, stating that there was none. Regardless, I provided further evidence, including emails from the airline and even a screenshot from their website showing the flight status. The esky.ie team then claimed that the delay was not substantial enough to warrant a refund, quoting a wait time of less than 4 hours. With evidence showing otherwise, I countered with the Contract of Carriage that stated that any delay over 90 minutes or missed connections resulted in a refund.

Incredulously, the esky.ie team once again refuted the claim of delay, leaving me feeling helpless and bewildered. I caution anyone considering booking with this site to reconsider and avoid this fraudulent organization at all costs.

In summary, esky.ie has left me incredibly disheartened and frustrated with their lack of transparency and support. As a consumer, I expect straightforward communication and assistance when necessary, especially when a situation involves my hard-earned money. Regrettably, I can no longer recommend esky.ie as a trustworthy or ethical travel site.

I had recently booked a flight with ESky.ie and my overall experience has been nothing short of a complete nightmare. I have been left feeling frustrated and upset by the poor customer service that I've received, and I want to share my experience so that others can be aware of the potential issues they may face when dealing with this company.

The first issue that I encountered was finding out about my cancelled flight. I had already arrived at the airport and was trying to board, when I found out from airport employees that there were no flights. Not only was I not informed about this cancellation in advance, but when I tried calling the company to find out about alternative flights, I was met with no help whatsoever.

As a result of this, I have wasted a significant amount of my time and money that I had invested in travelling to and from the airport. Furthermore, I have now had to reconsider and waste my holiday's from work, which has been incredibly stressful for me.

To add insult to injury, when I asked for a refund, I was told that I would have to wait for months before the refund would be issued. To me, this is completely unacceptable. Especially given the fact that it only took the company a mere two minutes to take my money out initially. I strongly believe that if the refund is coming, why can't I be refunded now, and then the company can wait for its own refunds.

As of late, I've been informed that I will not be receiving a refund, which has only served to further enhance my disdain for this company. The incompetent and disgraceful service I've received has left me feeling scammed and deceived.

In conclusion, I would rate ESky.ie as having one of the worst customer services I've experienced with any company. It's imperative that these situations are handled more efficiently in the future, and I will be sure to let others know of my experience through various social media platforms and reviews. I urge the company to take appropriate action and address this issue, or face the consequences of its actions.