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Vehicle damaged during service
If i could give zero stars i would.
Brought my car in last fall for service. My issue isnt mechanically. It is with the management . Will polanco, the service manager. My truck was damaged in the parking lot which is way to small. They gave zero [censored]s about my vehicle. After discovering damage i had service writer come out to assess the damage. He assured me that service manager would contact me asap. That never happened. My calls went unreturned by this incompetent manager. The only way to speak to him is to go sit there and wait for him to eventually show his face.
Truck was eventually aent to be repaired. Came back worse then it left. Went back to body shop 2nd time. Comes back just as bad. This dealership, will polanco. And their body shop destroyed my truck and now wont make good on it. Truck has ceramic coating which i told them must not be waxed so what did they do, waxed it with machine screwing up whole coating which will polanco refuses to make good on. He wants me to return it to his flunky bodyshop which he must get a kickback from to reapply.
I have camly tried since the fall to rectify this situation but do to the incompetent service manager will polanco i will be bashing him and this company on social media and filing a claim in court for the damage to my truck
do not use empire ram, jeep for any service if u value your vehicle
Is Empire Chrysler Jeep Dodge Ram of West Islip legit?
Empire Chrysler Jeep Dodge Ram of West Islip earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Empire Chrysler Jeep Dodge Ram of West Islip's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Atlanticcjdr.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Atlanticcjdr.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The atlanticcjdr.com may offer a niche product or service that is only of interest to a smaller audience.
- Empire Chrysler Jeep Dodge Ram of West Islip protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Empire Chrysler Jeep Dodge Ram of West Islip
The dealership offers a wide range of models from Chrysler, Jeep, Dodge, and Ram that suit any driving need, personality, and budget. Whether you're in the market for a sleek and stylish sedan, a rugged and durable truck, a spacious and comfortable SUV, or a powerful and versatile van, Empire CJDR has got you covered.
Empire Chrysler Jeep Dodge Ram of West Islip takes pride in their exceptional customer service that goes beyond the sale. They make their customers feel valued with their knowledgeable and friendly sales staff, finance experts, and certified technicians. They understand that every customer has unique preferences and needs and they listen attentively to make sure they provide the right solution that meets those needs.
Besides selling cars, Empire CJDR also offers a wide range of services such as genuine OEM parts and accessories, routine maintenance, and repairs. Customers can rest easy knowing that they can turn to the dealership for all their automotive needs, and they will be taken care of promptly and professionally.
In conclusion, Empire Chrysler Jeep Dodge Ram of West Islip is a reputable dealership that provides a hassle-free and enjoyable car-buying experience to the residents of West Islip, NY, and beyond. They are well-known for their extensive inventory of new and pre-owned vehicles, exceptional customer service, and comprehensive automotive services. This dealership should be your go-to destination if you're in need of reliable transportation or any automotive services.
Overview of Empire Chrysler Jeep Dodge Ram of West Islip complaint handling
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Empire Chrysler Jeep Dodge Ram of West Islip contacts
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Empire Chrysler Jeep Dodge Ram of West Islip phone numbers+1 (631) 422-0123+1 (631) 422-0123Click up if you have successfully reached Empire Chrysler Jeep Dodge Ram of West Islip by calling +1 (631) 422-0123 phone number 0 0 users reported that they have successfully reached Empire Chrysler Jeep Dodge Ram of West Islip by calling +1 (631) 422-0123 phone number Click down if you have UNsuccessfully reached Empire Chrysler Jeep Dodge Ram of West Islip by calling +1 (631) 422-0123 phone number 0 0 users reported that they have UNsuccessfully reached Empire Chrysler Jeep Dodge Ram of West Islip by calling +1 (631) 422-0123 phone number
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Empire Chrysler Jeep Dodge Ram of West Islip address130 Sunrise Hwy, West Islip, New York, 11795-2012, United States
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Empire Chrysler Jeep Dodge Ram of West Islip social media
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